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-   -   Bioware bans SW:TOR player over internet meme (http://www.neogaf.com/forum/showthread.php?t=459791)

DimmuBurgerKing 01-22-2012 04:50 PM

Ah, memes. The lowest form of wit.

Clearly Bioware/EA is at fault here for not being "internet-hip" enough to realize this person was only [I]mentally[/I] 12 years old.

Burekma 01-22-2012 04:51 PM

[QUOTE=Billychu;34473395]They can't knowingly have info on people below 13. A large website like Youtube can't keep track of every single post, it's just not reasonable.



[URL="http://www.youtube.com/t/press_statistics"]Source[/URL][/QUOTE]
OR, forum posts/youtube comments aren't a legitimate way to determine someones age and thus companies don't get fined shit when they don't act on them?

But I'm sure federal laws only applying to "manageable" userbases is a much more likely scenario.

plagiarize 01-22-2012 04:51 PM

[QUOTE=Dr Eggman;34473496]Usually these instances aren't ambiguous.[/QUOTE]

"I'm 12".

how ambiguous.

Eggman 01-22-2012 04:52 PM

[QUOTE=plagiarize;34473541]"I'm 12".

how ambiguous.[/QUOTE]

Actually
"I am twelve and what is this?"
or
"I am randomly announcing my age followed by what is this?"

blitzcloud 01-22-2012 04:55 PM

Also plagiarize, normally when banned, the data is still saved. So even if he gets banned, the data about the user would still be stored. It would just have a "banned" status. Now that I think about it twice tho, i've never been banned anywhere, so I can't really know they act like that. But I believe it works like that. If he gets unbanned, his details will still be there... I think.

NullPointer 01-22-2012 04:56 PM

[QUOTE=Dr Eggman;34473568]Actually
"I am twelve and what is this?"
or
"I am randomly announcing my age followed by what is this?"[/QUOTE]
or
"I am a grown man but I'm going to randomly announce that I'm twelve followed by what is this?"

Definitely more likely and demanding of an immediate investigation.

plagiarize 01-22-2012 04:56 PM

[QUOTE=Dr Eggman;34473568]Actually
"I am twelve and what is this?"
or
"I am randomly announcing my age followed by what is this?"[/QUOTE]
the statement isn't ambiguous about the persons age. it's pretty damn specific about that.

to me, it sounds almost like something a twelve year old might write. if we believe the description of where the meme began, it [B]was[/B] something a twelve year old originally wrote.

br0ken_shad0w 01-22-2012 04:57 PM

COPPA is serious business.

AmenAmazing 01-22-2012 04:57 PM

Excuse me...
 
I have a question for you please?
Why I can't create a new thread in this forum? :'(

Eggman 01-22-2012 04:58 PM

[QUOTE=plagiarize;34473643]
to me, it sounds almost like something a twelve year old might write. if we believe the description of where the meme began, it [B]was[/B] something a twelve year old originally wrote.[/QUOTE]
Regardless, it's still not justifiable.


[QUOTE=AmenAmazing;34473684]I have a question for you please?
Why I can't create a new thread in this forum? :'([/QUOTE]
Jeez, dude. You asked this in another thread too. You're a junior member and you have to reach Member status before creating a thread. Now stop asking or else you'll never see Member status

Emitan 01-22-2012 04:58 PM

[QUOTE=AmenAmazing;34473684]I have a question for you please?
Why I can't create a new thread in this forum? :'([/QUOTE]

You need 300 posts and need to be a member for 6 months.

echoshifting 01-22-2012 04:59 PM

[QUOTE=AmenAmazing;34473684]I have a question for you please?
Why I can't create a new thread in this forum? :'([/QUOTE]

How many threads did you ask this question in? Playing with fire, son.

NullPointer 01-22-2012 04:59 PM

[QUOTE=AmenAmazing;34473684]I have a question for you please?
Why I can't create a new thread in this forum? :'([/QUOTE]
Depends. How old are you?

plagiarize 01-22-2012 05:00 PM

[QUOTE=Dr Eggman;34473706]Regardless, it's still not justifiable.[/QUOTE]

then take it up with the government for creating and enforcing the law that EA are trying to avoid getting taken to court over.

Anteater 01-22-2012 05:02 PM

[QUOTE=DimmuBurgerKing;34473524]Ah, memes. The lowest form of wit.

Clearly Bioware/EA is at fault here for not being "internet-hip" enough to realize this person was only [I]mentally[/I] 12 years old.[/QUOTE]

There's a 12 year old in all of us

I never knew some people on gaf are that against internet memes :o

[QUOTE=DimmuBurgerKing]My body is ready.[/QUOTE]

[URL="http://www.neogaf.com/forum/showpost.php?p=29567331&postcount=8077"]http://www.neogaf.com/forum/showpost.php?p=29567331&postcount=8077[/URL]

AmenAmazing 01-22-2012 05:11 PM

[QUOTE=Dr Eggman;34473706]Regardless, it's still not justifiable.



Jeez, dude. You asked this in another thread too. You're a junior member and you have to reach Member status before creating a thread. Now stop asking or else you'll never see Member status[/QUOTE]


sorry but how not to be a junior member

Wario64 01-22-2012 05:12 PM

[QUOTE=AmenAmazing;34474006]sorry but how not to be a junior member[/QUOTE]

Make valuable posts without spamming.

Anteater 01-22-2012 05:12 PM

[QUOTE=AmenAmazing;34474006]sorry but how not to be a junior member[/QUOTE]

Post enough and be a member for a certain period of time (don't remember for how long), mods could juniorize you for making stupid posts too, so watch out!

DimmuBurgerKing 01-22-2012 05:13 PM

[QUOTE=Anteater;34473809]There's a 12 year old in all of us

I never knew some people on gaf are that against internet memes :o



[URL="http://www.neogaf.com/forum/showpost.php?p=29567331&postcount=8077"]http://www.neogaf.com/forum/showpost.php?p=29567331&postcount=8077[/URL][/QUOTE]

I used to use internet memes, but then I took an arrow to the knee.

Emitan 01-22-2012 05:15 PM

[QUOTE=AmenAmazing;34474006]sorry but how not to be a junior member[/QUOTE]

Stop being a viral marketer.

Anteater 01-22-2012 05:16 PM

[QUOTE=Billychu;34474092]Stop being a viral marketer.[/QUOTE]

Oh man I just noticed he made the same post on 2 threads I was reading, was so confused when I thought I responded to him but have not.

Emitan 01-22-2012 05:18 PM

[QUOTE=Anteater;34474130]Oh man I just noticed he made the same post on 2 threads I was reading, was so confused when I thought I responded to him but have not.[/QUOTE]

My guess is that he wants to make marketing threads and now he's spamming to reach 300 posts.

DimmuBurgerKing 01-22-2012 05:31 PM

[QUOTE=Billychu;34474161]My guess is that he wants to make marketing threads and now he's spamming to reach 300 posts.[/QUOTE]

He's 12, he doesn't know any better.

jim-jam bongs 01-22-2012 05:34 PM

[QUOTE=Anteater;34474130]Oh man I just noticed he made the same post on 2 threads I was reading, was so confused when I thought I responded to him but have not.[/QUOTE]

[URL="http://www.neogaf.com/forum/search.php?searchid=215451"]Actually, 10 threads.[/URL] Junior is not long for this world.

klier 01-22-2012 05:50 PM

12 year olds should be banned from here too!

Emitan 01-22-2012 05:52 PM

[QUOTE=klier;34474907]12 year olds should be banned from here too![/QUOTE]

They are.

Remfin 01-22-2012 06:02 PM

For people saying they should include something in the message about how to get unbanned...read what is allowed: [url=http://www.coppa.org/comply.htm]COPPA compliance[/url]

The exceptions laid out make it pretty clear you need to 1.) immediately cease all contact with the child 2.) under certain circumstances you can send out ONE one-way communication to them.

If they included something about providing proof and blah blah, that would be taken as soliciting yet-more information in violation of the law. Hell, the only reason they could even communicate in the first place to tell them why they were banned would be a rather broad reading of the 5th exception.

Wario64 01-22-2012 06:04 PM

[QUOTE=Remfin;34475180]For people saying they should include something in the message about how to get unbanned...read what is allowed: [url=http://www.coppa.org/comply.htm]COPPA compliance[/url]

The exceptions laid out make it pretty clear you need to 1.) immediately cease all contact with the child 2.) under certain circumstances you can send out ONE one-way communication to them.

If they included something about providing proof and blah blah, that would be taken as soliciting yet-more information in violation of the law. Hell, the only reason they could even communicate in the first place to tell them why they were banned would be a rather broad reading of the 5th exception.[/QUOTE]

Watch out, you'll be branded as an 'expert internet lawyer' and a defender of Bioware

blitzcloud 01-22-2012 06:13 PM

[QUOTE=Remfin;34475180]For people saying they should include something in the message about how to get unbanned...read what is allowed: [url=http://www.coppa.org/comply.htm]COPPA compliance[/url]

The exceptions laid out make it pretty clear you need to 1.) immediately cease all contact with the child 2.) under certain circumstances you can send out ONE one-way communication to them.

If they included something about providing proof and blah blah, that would be taken as soliciting yet-more information in violation of the law. Hell, the only reason they could even communicate in the first place to tell them why they were banned would be a rather broad reading of the 5th exception.[/QUOTE]

Hey [strike]expert internet lawyer defender of Bioware[/strike], then what are the ways to get unbanned, if one should not even know why one is banned? You mean that if someone e-mails them saying: hello, i'm 12 years old and i'd like to know wether I can subscribe, they would not answer back? They really can't say: if this was a mistake of ours, please provide enough convincing proof you're within the legal age for playing this game?


Also...

[quote]Who Must Comply

If you operate a commercial Web site or an online service [B]directed to children under 13[/B] that collects personal information from children or if you operate a general audience Web site and have actual knowledge that you are collecting personal information from children, you must comply with the Children's Online Privacy Protection Act.[/quote]

So they do not have to comply, not because some small fish are sneaking in. Hence why they have the "i am 13 or older checkbox", and avoid all the paperwork that implies the "no age restriction".

In fact, it further expands:

[quote]To determine whether a Web site is directed to children, the FTC considers several factors, including the subject matter; visual or audio content; the age of models on the site; language; whether advertising on the Web site is directed to children;[B] information regarding the age of the actual or intended audience[/B]; and whether a site uses animated characters or other child-oriented features. [/quote]

Reuenthal 01-22-2012 06:18 PM

I don't see a problem with the banning. A problem in miscommunication but they were not wrong to ban him and I don't hold it against them for not getting the meme and understanding from "I am 12 and what is this" that a 12 years old just told them his age. If he contacts them and the mistake can be rectified (if it is even a mistake in the first place and that person is indeed above 12 years old) then they should unban him.

Remfin 01-22-2012 06:22 PM

[QUOTE=blitzcloud;34475409]Hey [strike]expert internet lawyer defender of Bioware[/strike], then what are the ways to get unbanned, if one should not even know why one is banned? You mean that if someone e-mails them saying: hello, i'm 12 years old and i'd like to know wether I can subscribe, they would not answer back? They really can't say: if this was a mistake of ours, please provide enough convincing proof you're within the legal age for playing this game?[/quote]You clearly did not read the link, because it address this exact request: Exception #2 [B]"an operator collects an email address to respond to a one-time request from a child and then deletes it;"[/B]
[quote]So they do not have to comply, not because some small fish are sneaking in. Hence why they have the "i am 13 or older checkbox", and avoid all the paperwork that implies the "no age restriction".[/QUOTE]You purposefully bolded the wrong section of that sentence:[quote]If you operate a commercial Web site or an online service directed to children under 13 that collects personal information from children [B]or if you operate a general audience Web site and have actual knowledge that you are collecting personal information from children[/B], you must comply with the Children's Online Privacy Protection Act.[/quote]Any time you have actual knowledge you have collected a child's information you must comply.

remnant 01-22-2012 06:22 PM

[QUOTE]So they do not have to comply, not because some small fish are sneaking in. Hence why they have the "i am 13 or older checkbox", and avoid all the paperwork that implies the "no age restriction".[/QUOTE]

You really think EA could prove to a judge that SWTOR is not directed at all to children? It has no appeal to children? The MMO with the bright colors, flashy lights oh and the[B] animated characters that appear multiple times in various media that are directly targeted at children[/B].

God forbid why would EA not want to take that risk.

XiaNaphryz 01-22-2012 06:24 PM

[QUOTE=Wario64;34475218]Watch out, you'll be branded as an 'expert internet lawyer' and a defender of Bioware[/QUOTE]
Ahhhh GAF...if you're not on "one side," you're automatically on the other one. Some things never change!

ClovingWestbrook 01-22-2012 06:25 PM

[QUOTE=HP_Wuvcraft;34465851]Yes.

Because you downloaded it.

Are you honestly telling me that you are going to try to circumvent being banned by breaking the law? I'm sure Company X will completely forgive you once they see you back online.[/QUOTE]

So if you you had 500 games on Steam and Valve decided to ban your entire account because of what happened with one purchase, you wouldn't download the games you legally bought? What happened if Valve were to go out of business and you no longer had access to the games you legally purchased? You wouldn't download them? If so I don't even know what to think.

blitzcloud 01-22-2012 06:26 PM

[QUOTE=Remfin;34475547]You clearly did not read the link, because it address this exact request: Exception #2 [B]"an operator collects an email address to respond to a one-time request from a child and then deletes it;"[/B]
You purposefully bolded the wrong section of that sentence:Any time you have actual knowledge you have collected a child's information you must comply.[/QUOTE]

You must comply if they were to continue in the service. By blocking the service you're not complying to it, but rather avoiding all the problems. However, if they don't have proof that you're under that age, they should give you a way to verify that youre on the +13 age group

Remfim, we're still on the fact that they don't have proof he's below the age. A typo is enough of an excuse. "I'm 13 and what is this?"

Emitan 01-22-2012 06:29 PM

[QUOTE=blitzcloud;34475631]You must comply if they were to continue in the service. By blocking the service you're not complying to it, but rather avoiding all the problems. However, if they don't have proof that you're under that age, they should give you a way to verify that youre on the +13 age group[/QUOTE]

Which is why they gave him an email address that he could use to make a case for himself.

echoshifting 01-22-2012 06:34 PM

Dude is a juvenile, pedantic idiot but I will never condone forum behavior translating into in-game repercussions.

It bothers me how these threads are inevitably distilled into "Camp A vs. Camp B" dynamics by garbage ad hominem attacks, though. People are raising good points on both sides.

blitzcloud 01-22-2012 06:36 PM

[QUOTE=Billychu;34475677]Which is why they gave him an email address that he could use to make a case for himself.[/QUOTE] I know that. My only concern was that he said they should never try to tell them to provide proof that they are in the legal gaming age. Which is something I do not understand. If he's 12, to avoid the compliance of all the COPPA restrictions they cease his service. Ok. But that was just from a suspicion, not an actual proof. That's why some posts ago I said this is a very convoluted situation.

klier 01-22-2012 06:36 PM

[QUOTE=Billychu;34474941]They are.[/QUOTE]

Good

cpp_is_king 01-22-2012 06:37 PM

[QUOTE=_dementia;34462554]Does the punishment fit the crime? I don't think so.

But it's hilarious.[/QUOTE]

Actually it fits the crime to the tee. If you are under 13, you are not allowed to play the game. Hence, they should delete your account.

The issue is that BioWare / EA can face legal action if the kids parents ever decide that they didn't want him playing the game in the first place.

unrenowned 01-22-2012 06:38 PM

[QUOTE=blitzcloud;34475631]You must comply if they were to continue in the service. By blocking the service you're not complying to it, but rather avoiding all the problems. However, if they don't have proof that you're under that age, they should give you a way to verify that youre on the +13 age group[/QUOTE]
Given the information provided to them, they had actual information that they were collecting personal information from a child under the age of 13.
Add also the fact that the email provided an address where questions could be directed, such as "I'm not 12, here's a copy of my ID. Can I have my account back now?".

Say instead they kept the account open while waiting for the user to provide proof (in which case the user could be 12 years old), then the user would have to involve an adult (parent most likely). That parent may not approve of a child playing such a game and report it as a violation of the law. EA/Bioware would be fined and get some incredibly bad press, all this near the launch of such a big budget MMO.

HP_Wuvcraft 01-22-2012 06:39 PM

[QUOTE=ClovingSteam;34475592]So if you you had 500 games on Steam and Valve decided to ban your entire account because of what happened with one purchase, you wouldn't download the games you legally bought? What happened if Valve were to go out of business and you no longer had access to the games you legally purchased? You wouldn't download them? If so I don't even know what to think.[/QUOTE]

If you're asking me if I would break the law just to get my games back? No.

You pay for things with money.

After that, unless you get a refund, you never see that money again.

That's kind of how money works.

blitzcloud 01-22-2012 06:42 PM

also Rem, from what i'm reading, the whole COPPA revolves around websites with users below 13 y/o

The Children's Online Privacy Protection Act, effective April 21, 2000, applies to the online collection of personal information from children under 13.

However, they never got any proof of it. And the website never allowed a -13 child to register. I'm okay with them acting due to suspicion, but they aren't directed nor pretend to provide service to -13 kids. THat's why they save the information that he agreed to use an unstransferable service that forces you to be 13 or older.

However it may be one of those laws that get a mass reaction in the US when not complied, even if your service wasn't in the scope of the COPPA. So I guess I can understand why they locked him out as soon as they spotted a vague clue.

Renmei 01-22-2012 06:43 PM

[QUOTE=echoshifting;34475770]Dude is a juvenile, pedantic idiot but I will never condone forum behavior translating into in-game repercussions.[/QUOTE]
derp if he really was 12 he isn't supposed to be playing a Teen game, thus the "in-game repercussions" ie ban derp~

HP_Wuvcraft 01-22-2012 06:45 PM

[QUOTE=br0ken_shad0w;34473669]COPPA is serious business.[/QUOTE]

It actually really is.

ClovingWestbrook 01-22-2012 06:45 PM

[QUOTE=HP_Wuvcraft;34475836]If you're asking me if I would break the law just to get my games back? No.

You pay for things with money.

After that, unless you get a refund, you never see that money again.

That's kind of how money works.[/QUOTE]

Except you're assuming that to ban an entire account is legal. Its not been tested in a US court. In Euro it most likely isn't. And no, jist agreeing to an SSA or TOS doesn't mean its valid if the TOS itself breaks law.

plagiarize 01-22-2012 06:46 PM

[QUOTE=blitzcloud;34475906]also Rem, from what i'm reading, the whole COPPA revolves around websites with users below 13 y/o

The Children's Online Privacy Protection Act, effective April 21, 2000, applies to the online collection of personal information from children under 13.

However, they never got any proof of it. And the website never allowed a -13 child to register. I'm okay with them acting due to suspicion, but they aren't directed nor pretend to provide service to -13 kids. THat's why they save the information that he agreed to use an unstransferable service that forces you to be 13 or older.

However it may be one of those laws that get a mass reaction in the US when not complied, even if your service wasn't in the scope of the COPPA. So I guess I can understand why they locked him out as soon as they spotted a vague clue.[/QUOTE]

the service is a Star Wars game. good luck trying to convince a judge that it wasn't aimed at kids under 13.

HP_Wuvcraft 01-22-2012 06:47 PM

[QUOTE=ClovingSteam;34475965]Except you're assuming that to ban an entire account is legal.[/QUOTE]

You came at me with a hypothetical, I responded. You don't get to change the rules after Person B has responded to you.

Trey 01-22-2012 06:47 PM

[QUOTE=Gravijah;34462834]should have banned him for using a dumb meme[/QUOTE]

What I thought, too. Although, they should have just banned him for a year. It's that kind of smarmy justice this world needs more of.

ClovingWestbrook 01-22-2012 06:50 PM

[QUOTE=HP_Wuvcraft;34476011]You came at me with a hypothetical, I responded. You don't get to change the rules after Person B has responded to you.[/QUOTE]

Whose changing? You brought up the law and i responded with the law.


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