Notice about service for Nintendo 3DS software Swapnote
Thank you for your support.
Nintendo has learned that some consumers, including minors, have been exchanging their friend codes on Internet bulletin boards and then using Swapnote (known as Nintendo Letter Box in other regions) to exchange offensive material. Nintendo has been investigating ways of preventing this and determined it is best to stop the SpotPass feature of Swapnote because it allows direct exchange of photos and was actively misused.
Nintendo always wants to provide a positive experience for all consumers and limit the risk of any inappropriate activity or misuse of a service. We feel it is important on this occasion to take this action.
We are very sorry for any inconvenience to the many consumers who have been using this service responsibly; however this decision was made considering the point that many minors also use this feature of Swapnote. Thank you for your understanding.
Nintendo will continue to work to ensure more consumers are aware of our Parental Control features, which allow parents to manage their children’s experience on our systems. For more information, please click here.
Service stop date: Thursday, Oct. 31, 2013, 7 p.m. PT
Service being stopped: Nintendo 3DS software Swapnote – Sending and receiving notes using SpotPass
Affected regions: All regions where the service was offered
Special Notes services are also stopped
NCL has made the decision to shut down services in two 3DS app with online image sharing capabilities - Swap Note and Flipnote Memo 3D - as of 11AM (JST) Nov 1st, 2013. Images inappropriate for children/minors were allegedly being shared on the service. The company says there have been incidents with minors sharing friend codes with strangers online via message boards and receiving inappropriate content. They have determined that at the present time it is too difficult to provide a safe environment for all users of these apps without suspending online image sharing.
It is unknown if or when the capabilities will be reinstated, but I'm not hopeful from the wording. The company says it will aim to work harder for its customers to understand the 'Parental Control' functions of its devices.
TL:DR Spot Pass features in Swap Note has been suspended world wide. Notes sent via Spot Pass has been suspended. Notes via Street Pass with Friends appears unaffected.