This happened to me. I gave them a call and they sorted it out.
he woman shouted at me "that's against our terms of service", I was like whatever, I was a child.
We made our usernames when we were a child as well. ;p
This happened to me. I gave them a call and they sorted it out.
he woman shouted at me "that's against our terms of service", I was like whatever, I was a child.
When I made my PSN account in 2007 I was 16 and I used a fake birthday in case there was any kind of 18+ content restriction. There is no way to modify your date of birth after creating an account and Sony uses it for account verification.
I ran into trouble with this when I moved country this year as my account became under suspicion and they blocked me from spending money with my cards.I wasn't able to get anywhere with customer service since I couldn't verify the DoB associated with the account and they didn't have any other verification method. I've been using vouchers from amazon to buy games since then.
Fast forward to today and I try to login and the system randomly tells me I need to reset my password. Shouldn't be a problem except...when I go to the website I can't proceed without entering my birthday. So now I can no longer access the account I have used for 10 years, with 20+ digital games on PS4 alone, and I'll lose all of my saves including my 300+ hour overwatch account with a shit load of event skins and stuff.
What the fuck Sony, I'm so angry about this right now. Can't call customer support because i'm not in my home country anymore and couldn't post on the forum because I can't log into my account. There is no support email address as far as I can tell.
If you have a Ubisoft or Origin account using your PSN account you will be able to see the registered birthday from the settings.
To pass security you need to verify 3 things, you online ID, the sign-in ID and DoB. Since you don't know your DoB...
This type of case was one of the most common.
Why the hell did you create a random birthday...
Why not keep your Birthday and just put a year that you would remember easily
So you could be above 18, but the year you just remember
So if your 26 now presuming, sshouldve just 5 years prior to say 2002 or hell 2000 as a simple DOB
Hell all my alt accounts have my birthday and year lol
Easy to get shit done quickly
feel your pain dude...my main psn account i created when i was based in the US many years ago and has thousands of dollars of digital content and trophies ect
so far behind sony..its not funny
You know that permanent record they talked about at school?
This is it.
Let say I created my account with an email id I no longer use, a fake DOB and a userid I would like to change because it sounds stupid. But I want to keep all the trophies!
This is Mr Bean material and I don't blame Sony.
Hacking will only get worse.
I bet 90% of loginservice databases show the birthdate 1/1/1970
If you have a Ubisoft or Origin account using your PSN account you will be able to see the registered birthday from the settings.
Wait really? That could be huge for me. Gonna go give that a try.
Thanks for the tip. I've had no idea what my PSN DOB was for years now. Even dumber though, I have two Origin accounts and neither one has my actual DOBIf you have a Ubisoft or Origin account using your PSN account you will be able to see the registered birthday from the settings.
Why the hell did you create a random birthday...
Why not keep your Birthday and just put a year that you would remember easily
So you could be above 18, but the year you just remember
So if your 26 now presuming, sshouldve just 5 years prior to say 2002 or hell 2000 as a simple DOB
Hell all my alt accounts have my birthday and year lol
Easy to get shit done quickly
Why are poeple getting angry at companies because of their own stupidity? People need to chill.
Why even go to that trouble? Just use your actual DoB. How paranoid does one have to be to resist using real personal information? The government has your real info as does numerous other organizations. Giving Sony or Yahoo or Google your bday isn't going to kill you.
This.
If you have a Ubisoft or Origin account using your PSN account you will be able to see the registered birthday from the settings.
If you have a Ubisoft or Origin account using your PSN account you will be able to see the registered birthday from the settings.
Way too many people just pick a random dateThat's too funny. Why pick a random date?
Way too many people just pick a random date
Before victim blaming OP for not using his real birthday, remember Sony wouldn't allow sub accounts to become master accounts until 2015.
No there is a workaround where you can bypass the whole actual date page and reset the password. There's a video on YouTube.
https://www.youtube.com/watch?v=JPxEdz0o9iU
Check this one, it's a bit simpler. Should work.
https://www.se7ensins.com/forums/threads/how-to-change-psn-password-without-date-of-birth.1602932/
I don't know if it's patched but I did this for my alternate PSN account last year.
Some rude ass people in here. Acting like theyd obey the restrictions as a kid themselves
Yeah, Pretty weird to feel the need to bash someone for what they did as a kid, especially when everybody has done it. And even if not, dude, he was a fucking kid. Either help him out or be quiet.Some rude ass people in here. Acting like theyd obey the restrictions as a kid themselves
How is the system archiac? You can reset your password through the web. If you forgot your DoB, its not anyone else's fault.Happened to me. I always have to call Sony to have them reset my password. Hate that PSN is tied to such an archaic system.
How is the system archiac? You can reset your password through the web. If you forgot your DoB, its not anyone else's fault.
If you have a Ubisoft or Origin account using your PSN account you will be able to see the registered birthday from the settings.
True. I have to admit that it would be nice to have other options like simply doing it through SMS on the phone or something like that. But at least it seems to be possible to reset the password even if you forget the date of birth. And having that extra step with date of birth adds another layer of security as well, i wouldnt call that archiac.Yeah, Sony is not to blame on this one. Don't us a fake DOB and you're good
How is the system archiac? You can reset your password through the web. If you forgot your DoB, its not anyone else's fault.
If you have a Ubisoft or Origin account using your PSN account you will be able to see the registered birthday from the settings.
I mean, this sounds like your own bad, OP. Security is there for a reason.
Honest is the best policy. You shouldn't have lied.
Sorry but I must say it: it's your fault, OP.
That's on you OP. Shouldn't have tried to fake your age for content that you shouldn't have access to to begin with.
I don't understand how this is in any way Sony's fault. You are the one who lied. It sucks, definitely, but they aren't at fault.
It's only on the OP for being stupid. It's not on Sony or anyone else.
this OP, got caught slippin in your own mess.
Why are poeple getting angry at companies because of their own stupidity? People need to chill.
I don't think you have any justification to be "so angry", you provided false info and it came to bite you on the butt.
Then they deserve it blowing up in their face later on. This is not Sony's fault. They expect you to enter your actual DoB. Don't, and face the consequences.
Lol how the hell is he a victim here ? He's the one violating the rules
Yeah, Sony is not to blame on this one. Don't us a fake DOB and you're good
Can very much confirm this works. Fucking neat!
I've been forced to call them for half an hour at a time to reset my password for years now - those days are gone!
Thanks Maxspot!
Seriously. I guess these horny 16 year olds saw the age restriction check on porn sites and said "Ah, my orgasm can wait another two years"