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charpunk
Member
(07-18-2017, 12:24 AM)
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Originally Posted by TheGreenArrow

just contacted support. They had me order the code again and now I have to wait for another refund. yessss

Not having luck here. They refuse to honor it.
yo_soy_el_topo
Member
(07-18-2017, 12:26 AM)
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I chatted with support and the guy told me to contact microsoft support to get the key. Even if I knew it was an error-- I am escalating this because if I didn't know better this guy would have sent me on a wildgoose chase with microsoft support. That's not cool.
TheGreenArrow
Junior Member
(07-18-2017, 12:31 AM)
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Originally Posted by yo_soy_el_topo

I chatted with support and the guy told me to contact microsoft support to get the key. Even if I knew it was an error-- I am escalating this because if I didn't know better this guy would have sent me on a wildgoose chase with microsoft support. That's not cool.

Yeah one of the chat people told me to do that too. Xbox just says "yeah... they have thare keys. Not sure why they sent you here."
PerfectFlaw
Member
(07-18-2017, 12:44 AM)
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I can't believe how many people had their orders cancelled. The two cards I bought were both sent to me earlier today. I did jump on it pretty fast, though.
spannicus
Member
(07-18-2017, 12:46 AM)
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arghhghgh
metsallica
Member
(07-18-2017, 01:24 AM)
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What does it mean if the orders are still pending and you haven't been refunded?
Xamdou
Member
(07-18-2017, 01:27 AM)
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Originally Posted by oo7

So I got an email from amazon saying they think my account was compromised. They reset my password and cancelled any pending orders.

My orders weren't pending but now they are gone from my digital purchase library.

wtf.

Same thing that happened to me, Amazon had been on a downhill drop lately.
Community Forum
(07-18-2017, 01:33 AM)
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Originally Posted by Xamdou

Same thing that happened to me, Amazon had been on a downhill drop lately.

WTF. What on Earth? Mine is *still* pending and now I'm scared to death.
Xamdou
Member
(07-18-2017, 01:35 AM)
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Originally Posted by Community Forum

WTF. What on Earth? Mine is *still* pending and now I'm scared to death.

I contacted Amazon CS, the first person I chatted with automatically transferred me to another rep and then the second rep told me to wait a couple of hours for a resolution.
TheGreenArrow
Junior Member
(07-18-2017, 01:53 AM)
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Yeah just keep contacting support and complain
Ther reason earlier was the keys were unavailable. Clearly not true.
NeOak
Member
(07-18-2017, 01:59 AM)
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Yup, my order was refunded

D:
Hatefilled Vengeance
Member
(07-18-2017, 04:04 AM)
My ordered was cancelled because it "was unable to be fulfilled directly to the customers external account (game/software)." What?
AlexFlame116
Member
(07-18-2017, 04:15 AM)
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Finally got the refund notification from the app.
Ghostshark
Member
(07-18-2017, 04:24 AM)
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I talked to a rep via chat about the random refund. He told me this was an error happening to a lot of people, and I should recieve my code rather than a refund. He forwarded it to another department and said they will fix my digital page. Hopefully he's right, because this low price on live actually made me decide on an Xbox One S or X (haven't decided yet, the codes would have been given to my friend, who would have redeemed them and done a gameshare link with me.)
doowrah
Member
(07-18-2017, 04:52 PM)
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My pending order finally went through this morning. Got both codes.
Lgndryhr
Member
(07-18-2017, 05:31 PM)
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Just talked to a rep via chat. They said my order was cancelled due to a pricing error.
Godcannon
Member
(07-18-2017, 06:08 PM)
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Both of mine got cancelled. Damn. But got a $5 credit....psh. ah well, Worth the try.
metsallica
Member
(07-18-2017, 07:15 PM)
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No refund, still pending. Shrug.
Darklor01
Member
(07-18-2017, 07:17 PM)
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Earlier, I posted a physical card deal at $39. Not bad. Nowhere near this, but if people need it, it's there. I missed out on this, wish I hadn't.
D'ultimate
Member
(07-19-2017, 12:03 AM)

Originally Posted by doowrah

My pending order finally went through this morning. Got both codes.

My pending order went through but they haven't sent me the code. There's no way to redeem it but it's in my library's as if I own it.
Community Forum
(07-19-2017, 01:33 AM)
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Well it finally happened:
Refund: Processing July 18, 2017 - $24.99

Oh well lol.
hollomat
Member
(07-19-2017, 01:35 AM)

Originally Posted by D'ultimate

My pending order went through but they haven't sent me the code. There's no way to redeem it but it's in my library's as if I own it.

Same here.
Community Forum
(07-19-2017, 01:36 AM)
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Originally Posted by D'ultimate

My pending order went through but they haven't sent me the code. There's no way to redeem it but it's in my library's as if I own it.

Originally Posted by hollomat

Same here.

If you click on "order details" and then the "transactions" link right underneath your payment method, you will probably see that a refund has been started but not yet finalized.
metsallica
Member
(07-19-2017, 03:30 AM)
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Refunded.

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