Have you read this?
Heres mine btw.
That metal piece in the middle isn't as close as you think.
http://kotaku.com/good-news-about-our-once-broken-ps4-1464813671
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PS4 Hardware Troubleshooting / Q&A Thread
- Thread starter Y2Kev
- Start date
http://kotaku.com/good-news-about-our-once-broken-ps4-1464813671
DrGonzo615
Banned
Hidden One
Member
Now that I look at it I think my HDMI is sitting to high up.
Schrade
Member
Something here needs to be flatten with a screwdriver i think...
This is what a female hdmi port should look like.
Your picture is upside down so it's not really what it's supposed to look like...
Hidden One
Member
Yes.
wanderingprostheyltite
Member
I'm almost at the end of my rope here. Not quite, but almost. I've literally been trying all day to get my PS4 to do something, ANYTHING, and it just won't. When I try to turn it on all I get is the flashing blue light and a black screen. Here's the HDMI output on the back of the PS4. Can anyone who's more knowledgeable about this stuff tell me if there's anything suspect about the way it looks? The HDMI does feel "loose" when I plug it in.
Is that little nub the metal thingy (technical term) everyone's been mentioning? Seems like that could def be an issue for proper functionality, though maybe not.
...the fuck is that
DrGonzo615
Banned
My hdmi port has that plug in the middle as well but it booted up fine (granted I was only able to play for maybe 15 minutes before going back to work)
On my ps4 that tab is all the way in the back and there even appears to be a slight indent to accommodate the tab, doesn't look like it should interfere with the HDMI connection at all....not sure if all are like this or not however.
Not sure why my thread was closed because my issue with the controller is entirely separate from the actual console issues. But anyway, yes my DS4 has broken after playing with it for only 30 minutes.
The right thumbstick is not working correctly. Tilting it forward does the same as if I had pushed back on it.
The right thumbstick is not working correctly. Tilting it forward does the same as if I had pushed back on it.
looks like they didn't assemble it correctly. man.
Could it have got beat up like that in the box?
so not normal then? it's pretty solid too so can't push it back in.
TheOMan said:
what firmware?
Original, now at 1.5
purchased from where?
FutureShop.ca
what is your A/V set up like?
HDMI, Optical Out, Wired Lan
what resolution do you want to output in?
1080p
were you able to get any video signal or none at all?
Video signal would flicker in with snow and then go black intermittently, my guess is the handshake was failing.
can you hear audio?
No
So, the way I "fixed" this was by switching cables (using the Sony provided one) and ports on my tv. Now after doing some experimentation, I have come to the conclusion that my HDMI port 1 and the PS4 do not play nice together.
HDMI Port 1 + Aftermarket HDMI cable == Failure
HDMI Port 1 + Sony HDMI cable == Failure
HDMI Port 2 + Aftermarket HDMI cable == Success
HDMI Port 2 + Sony HDMI cable == Success
HDMI Port 1 + Aftermarket HDMI cable + Receiver == Successful television output
So - I'm not sure why Port 1 works with my receiver but not with the PS4. Also of note is that Port 1 with the Aftermarket HDMI cable was working without issue with my launch PS3.
Please feel free to ask any questions or if you want me to try something else, I'm happy to experiment. Also, if you can explain why port 1 and the PS4 will not work, I'd love to know why.
Oh, the TV being used is a Toshiba Regza, 40 inch, circa 2007 (I think?).
oflaherty01
Member
This is dangerous, but maybe heating up a flat head screw driver and then gently pushing down on the stub will depress it?
Hero_of_the_Day
Member
Mine has that too, on the right side. Surely it's supposed to be there? If you're telling me yours doesn't, then we maybe be on to something. 'Cause my DOA one is like that.
That one in red should not be sticking up (I don't think). The green one is all the way in the back and doesn't touch anything.
I can almost guarantee you you have that piece in the back in the middle (circled in green). It's just all the way to the back and doesn't touch anything. The plastic piece is even cut to allow it to fit there.
it's possible. amazon shipped it in a huge oversized box with only a few air pillows so plenty of space to flop around.
someone tried using an active splitter to strip hdcp from the signal?
wouldn't be representative because most people having problems tend to report them while people with no issue won't bother
wouldn't be representative because most people having problems tend to report them while people with no issue won't bother
BlackBuzzard
Banned
STEP AWAY! There might be an alien inside.
Mine doesn't...
I can't join in on that, it's packed up, but I did hear a little broken piece of something moving around in my console when I kinda moved it :/
John Harker
Definitely doesn't make things up as he goes along.
it's normal. it's on all 3 of the ps4s by me.
I can't even tell what it is.
Hero_of_the_Day
Member
Son of a bitch!
It's the right side in the space between the top and bottom pieces. Mine is EXACTLY like that.
brianmcdoogle
Member
Posted this in the official thread, but I thought I would post it here as well.
So trying to update to 1.5, the system rebooted, installed the software, then on its reboot it got hung on a black screen with the light pulsing blue. I let it sit for 15 minutes, and nothing happened. Then, I unplugged the system (the power button wouldn't do anything, even after holding it for a while) and it booted into Safe Mode. I chose to restart the PS4, it restarted into Safe Mode, then restarted itself again automatically, and then logged into the PS4. It's showing 1.5 installed, but it displays an error notification that 1.5 couldn't be installed. So, I restarted the system again, and it restarted just fine, but it still shows a notification that 1.5 couldn't be installed... despite the system saying that it is running 1.5.
It seems to be working correctly now, but who knows!
So trying to update to 1.5, the system rebooted, installed the software, then on its reboot it got hung on a black screen with the light pulsing blue. I let it sit for 15 minutes, and nothing happened. Then, I unplugged the system (the power button wouldn't do anything, even after holding it for a while) and it booted into Safe Mode. I chose to restart the PS4, it restarted into Safe Mode, then restarted itself again automatically, and then logged into the PS4. It's showing 1.5 installed, but it displays an error notification that 1.5 couldn't be installed. So, I restarted the system again, and it restarted just fine, but it still shows a notification that 1.5 couldn't be installed... despite the system saying that it is running 1.5.
It seems to be working correctly now, but who knows!
There is a tiny hole near the back top on the right of the controller if you flip it over. Use a pin and it should reset it.
Does that message keep popping up? You can attempt to reinstall the firmware through Safe Mode and see if it goes well this time, but if it's working fine otherwise then I'd just leave it.
Arrogant Bastard
Banned
I do not even know what I'm looking at.
What trouble are you having? I'm using optical out and dolby with no issues.
DrGonzo615
Banned
hardware launches are always going to have issues, and the people with issues are always going to be more vocal (rightfully so) than the people with perfectly operational systems.
You have a year warranty so just play the damn thing and send it back to Sony if anything goes south.
I have my unit standing vertically so I can't see and I'm afraid to move it.
do it....
it's the slit going down the right side of the console if you look at it from the front. the strip of plastic inside the slit is bulged out over the vents.
looks like the pins are not carrying any signal so it's pretty safe to toy with them
1 TMDS Data2+
2 TMDS Data2 Shield
3 TMDS Data2–
4 TMDS Data1+
5 TMDS Data1 Shield
6 TMDS Data1–
7 TMDS Data0+
8 TMDS Data0 Shield
9 TMDS Data0–
10 TMDS Clock+
11 TMDS Clock Shield
12 TMDS Clock–
13 CEC
14 HEC (HDMI 1.4)
15 SCL
16 SDA
17 DDC/CEC/HEC Ground
18 +5 V Power
19 Hot Plug Detect ou HEC (HDMI 1.4)
1 TMDS Data2+
2 TMDS Data2 Shield
3 TMDS Data2–
4 TMDS Data1+
5 TMDS Data1 Shield
6 TMDS Data1–
7 TMDS Data0+
8 TMDS Data0 Shield
9 TMDS Data0–
10 TMDS Clock+
11 TMDS Clock Shield
12 TMDS Clock–
13 CEC
14 HEC (HDMI 1.4)
15 SCL
16 SDA
17 DDC/CEC/HEC Ground
18 +5 V Power
19 Hot Plug Detect ou HEC (HDMI 1.4)
Kotaku added a few more fix suggestions to their article: http://kotaku.com/good-news-about-our-once-broken-ps4-1464813671
SkoomaSuckinSwit
Member
The man with the answers. Thanks again!!!
Mine has it too. I think it's the design though, it's not really a bulge, the plastic inside that space curves.
Hero_of_the_Day
Member
Return it, or send it to Sony for repairs. Only two options.
Yeah, just checked my brother's that is working. It's like that as well. I figured it was normal.
I would get a refund and wait until they fix those issues.
Try different HDMI ports, cables, TVs and HDD out.
Hero_of_the_Day
Member
Tried taking my hard drive out. Didn't do shit. Still the blue strobe light of fuckedness. Still no safe mode.
Hidden One
Member
Can you post them here?
