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CrazyDude
Member
(04-20-2017, 04:14 AM)
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Kind of stupid that I want to buy something that's 5.32 with tax, but have to pay $10 dollars in their stupid wallet system because they won't allow exact payments. I don't get the purpose of this other than to swindle people out of money.
Greatest Ever
pretentious trash
(04-20-2017, 04:14 AM)
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Agreed. Waste of money.
Giolon
Member
(04-20-2017, 04:16 AM)
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But they do allow exact payments over $5, including the $5.32 example you just posted.

In theory it's bc of CC transaction fees (really though interest on the float most likely).
Toli08
Member
(04-20-2017, 04:16 AM)
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They do it for anything under 5$ for me. Anything over 5$ is exact.
chronic_archaic
Member
(04-20-2017, 04:16 AM)
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This was the worst when I had a Vita for like two years. Loved it, but it wouldn't except two different debit cards from two different banks despite all the info being put in so many times and correct as possible. Have to use PayPal and you can only buy the increments. And I'm not the only one who's debit card works everywhere else but Sony stuff. So dumb.
zackmorris
Member
(04-20-2017, 04:18 AM)
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Originally Posted by Giolon

But they do allow exact payments over $5, including the $5.32 example you just posted.

In theory it's bc of CC transaction fees (really though interest on the float most likely).

That's what I always thought. Not sure where the OP is having an issue with.
CrazyDude
Member
(04-20-2017, 04:25 AM)
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Originally Posted by Giolon

But they do allow exact payments over $5, including the $5.32 example you just posted.

In theory it's bc of CC transaction fees (really though interest on the float most likely).

I added $5 dollars to my wallet. It now tells me only 32 cents will come from my wallet and the remaining 5 dollars will come from my account.
backflip10019
Member
(04-20-2017, 04:27 AM)
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What the fuck? Seriously? You can't just buy a game outright?
bitbydeath
Member
(04-20-2017, 04:27 AM)
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That's a US feature, so the problem isn't Sony.
JG07
Member
(04-20-2017, 04:28 AM)
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At least on PS3, there was also a problem of not being able to add more than $100 or so (first world problems I know). But sometimes I had a list of games I wanted to buy at once but couldn't, so I'd preload my credit, purchase some games, then repeat.

Not sure if that's fixed with PS4.
Inuhanyou
Believes Dragon Quest is a franchise managed by Sony
(04-20-2017, 04:28 AM)
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Pretty sure they do allow exact payment OP, but it depends on where you are and what your downloading.

I'm in the US and i've had exact payment before, but other times it would not let me
Chaos2Frozen
Member
(04-20-2017, 04:29 AM)
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Pretty sure I've done exact payments before
Hoho for breakfast
Member
(04-20-2017, 04:31 AM)
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Originally Posted by JG07

At least on PS3, there was also a problem of not being able to add more than $100 or so (first world problems I know). But sometimes I had a list of games I wanted to buy at once but couldn't, so I'd preload my credit, purchase some games, then repeat.

Not sure if that's fixed with PS4.

It's limited to $150 now. Not sure if that's what it's always been or not.
weemadarthur
Member
(04-20-2017, 04:38 AM)
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It's fine to complain about $5 minimums, but it would be more sensible to take the complaints to Visa (and rest of credit card lobby). They set the fee tables. Have any of you read the credit card POS terms of use for businesses? It's quite sad to read really.
dukeoflegs
Member
(04-20-2017, 04:40 AM)
I've only had exact payments with PlayStation store.
Andronicus
Member
(04-20-2017, 04:44 AM)
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Originally Posted by CrazyDude

Kind of stupid that I want to buy something that's 5.32 with tax, but have to pay $10 dollars in their stupid wallet system because they won't allow exact payments. I don't get the purpose of this other than to swindle people out of money.

false
thelastword
Junior Member
(04-20-2017, 04:49 AM)
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Originally Posted by CrazyDude

Kind of stupid that I want to buy something that's 5.32 with tax, but have to pay $10 dollars in their stupid wallet system because they won't allow exact payments. I don't get the purpose of this other than to swindle people out of money.

That is incorrect, you don't pay 10.00 when you had to pay 5.32..
Trojan
Member
(04-20-2017, 04:55 AM)
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This is the same practice a lot of businesses do with $5/$10 minimum purchase. It sucks, but I wouldn't single out Sony for it. Transaction fees from credit cards are the real issue.
Persona7
Banned
(04-20-2017, 04:57 AM)
I don't see a big problem with them having to cover transaction fees. A lot of shops will add an extra fee if you buy something for under $10 with your card.
OrbitalBeard
Member
(04-20-2017, 05:01 AM)
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I'm confused. I've purchased games on PSN countless times using the exact amount needed.
BoxManLocke
Member
(04-20-2017, 05:04 AM)
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Originally Posted by bitbydeath

That's a US feature, so the problem isn't Sony.

It's not. Same for payments under 10 in France as well.
Sage00
Once And Future Member
(04-20-2017, 05:04 AM)
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This is probably what OP did and why people are confused:

Originally Posted by CrazyDude

I added $5 dollars to my wallet. It now tells me only 32 cents will come from my wallet and the remaining 5 dollars will come from my account.

Why did you add $5 to your wallet instead of just buying the game directly from the shop? That's your problem.

If you bought it from the shop directly it would have taken whatever is left in your wallet balance (presumably $0) then taken the rest from your account, which can be any amount over $5 ($5.32).

Since you added $5, now when you try to buy it from the shop it uses your wallet amount ($5) and the rest from your account, which has to be an amount over $5 (so charges $5).
Syntsui
Member
(04-20-2017, 05:05 AM)
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I don't understand what's happening here. It was always possible to buy anything for its exact price, be it under 5 dollars or above. Unless something specific to some state in the USA or whatever country you are from is being considered.
Seil
Member
(04-20-2017, 05:05 AM)
You pay the exact amount for things if the purchase process would end up requiring you add $5+ to your wallet.

By adding money to your wallet on your own, you screwed yourself.

Go through the process procedure without money in your wallet and it'll end up prompting you to charge the exact amount.

Judging from your posts, the reason this didn't happen is because you'd already charged $5 to your wallet. This means you need to charge a few cents to cover taxes. Since you can only charge a minimum of $5, you have to charge $5 to cover those cents.

If you'd had nothing in your wallet, you would've been prompted to charge the exact amount instead.

Edit: A probable reason for the minimum fund limit is credit card transaction fees. Every time they make a transaction, they have to pay a fee and if the charge is too small that fee can be too large a percentage of the cut to be worth it. Because of this, many companies will enforce a minimum charge.
InsaneTiger
Member
(04-20-2017, 05:06 AM)
Op is confused. You don't have to add anything to your wallet. Sony can charge an exact amount to your account. Not a problem.
farisr
Member
(04-20-2017, 05:14 AM)
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Adding $5 to the wallet first is where the fuck up happened. That $5 transaction has already happened. Now OP needs 32 cents for the game. But obviously, there's a $5 minimum for a transaction. Hence he'll need to do an additional $5 transaction now.

Basically, lesson learned the hard way OP (which is still not so bad seeing as it's not like those $5 are gone altogether). Next time you have something $9.68 or above to buy, you'll be able to pay exact. And then from that point onwards, just don't add credit to your wallet manually by yourself, the system will automatically do that when you do a checkout. It'll either add $5 if the transaction is under $5, or pay the exact amount without any funds left over in your wallet.
Persona7
Banned
(04-20-2017, 05:17 AM)

Originally Posted by InsaneTiger

Op is confused. You don't have to add anything to your wallet. Sony can charge an exact amount to your account. Not a problem.

If you have five dollars in your account and the game is $5.99 you can't add just 99 cents. You have to add five dollars because that is the lowest amount you can add.
Seil
Member
(04-20-2017, 05:19 AM)

Originally Posted by farisr

Adding $5 to the wallet first is where the fuck up happened. That $5 transaction has already happened. Now OP needs 32 cents for the game. But obviously, there's a $5 minimum for a transaction. Hence he'll need to do an additional $5.32 transaction now.

Basically, lesson learned the hard way OP (which is still not so bad seeing as it's not like those $5 are gone altogether). Next time you have something $10 or above to buy, you'll be able to pay exact. And then from that point onwards, just don't add credit to your wallet by yourself and only do the payment process when checking out rather than manually adding funds to your wallet. It'll either add $5 if the transaction is under $5, or pay the exact amount without any funds left over in your wallet.

He'd actually only need to do an additional $5 charge, not $5.32.
Ratrat
Member
(04-20-2017, 05:19 AM)
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How about they stop blocking credit cards and paypal by region?
Its so dumb.
farisr
Member
(04-20-2017, 05:19 AM)
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Originally Posted by Seil

He'd actually only need to do an additional $5 charge, not $5.32.

Yeah, my bad.
truestatic
Member
(04-20-2017, 05:20 AM)

Originally Posted by CrazyDude

I added $5 dollars to my wallet. It now tells me only 32 cents will come from my wallet and the remaining 5 dollars will come from my account.

That... makes sense though? In moving money from your credit card to your wallet, they have to move a minimum $5. So in buying a thing that costs more than you have in your wallet, they have to move a minimum $5. So they move the $5, charge the $5.32 on the $10 on your wallet, and you're left with $4.68 in your wallet.

Am I crazy?

Originally Posted by farisr

Adding $5 to the wallet first is where the fuck up happened. That $5 transaction has already happened. Now OP needs 32 cents for the game. But obviously, there's a $5 minimum for a transaction. Hence he'll need to do an additional $5 transaction now.

Basically, lesson learned the hard way OP (which is still not so bad seeing as it's not like those $5 are gone altogether). Next time you have something $10 or above to buy, you'll be able to pay exact. And then from that point onwards, just don't add credit to your wallet manually by yourself, the system will automatically do that when you do a checkout. It'll either add $5 if the transaction is under $5, or pay the exact amount without any funds left over in your wallet.

Nope nevermind beaten.
OrbitalBeard
Member
(04-20-2017, 05:21 AM)
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Originally Posted by Persona7

If you have five dollars in your account and the game is $5.99 you can't add just 99 cents. You have to add five dollars because that is the lowest amount you can add.

There's no way this is true. At least not in Indiana (where I live). I've purchased games during a PSN flash sale that were under $5 for the exact amount, with no money in my wallet at the time.
Dragonslayer_023
Banned
(04-20-2017, 05:23 AM)
OP is trying to add funds instead of just putting the game in his cart and buying it.
Seil
Member
(04-20-2017, 05:23 AM)

Originally Posted by OrbitalBeard

There's no way this is true. At least not in Indiana (where I live). I've purchased games during a PSN flash sale that were under $5 for the exact amount, with no money in my wallet at the time.

It's absolutely true, though it could certainly vary by region. The $5 minimum has been around and controversial for years.
ScientificPizza
Banned
(04-20-2017, 05:23 AM)
It's so antiquated but Sony online services are garbage top to bottom
OrbitalBeard
Member
(04-20-2017, 05:24 AM)
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Originally Posted by Seil

It's absolutely true, though it could certainly vary by region. The $5 minimum has been around and controversial for years.

Oh, I definitely remember it during the PS3 days, but I haven't experienced this issue in years.
Seil
Member
(04-20-2017, 05:25 AM)

Originally Posted by Dragonslayer_023

OP is trying to add funds instead of just putting the game in his cart and buying it.

Not quite, he's trying to buy it, but after having already added $5 of funds. Since he still has 32 cents remaining, and the minimum funding he can charge is $5, he has to add a full $5 to cover those 32 cents.

If he'd had $0 in his wallet when trying to make the purchase, he would've been able charge the exact $5.32
IdreamofHIME
Member
(04-20-2017, 05:26 AM)
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They finally stopped that bullshit in the UK a short time ago. Was shitty during the PS3 era.
joecanada
Member
(04-20-2017, 05:26 AM)
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Originally Posted by Seil

It's absolutely true, though it could certainly vary by region. The $5 minimum has been around and controversial for years.

I believe people are talking about two things though so it's true and not true.

Add to wallet - 5 dollars

Buy something outright - exact amount even 3.99
Seil
Member
(04-20-2017, 05:27 AM)

Originally Posted by OrbitalBeard

Oh, I definitely remember it during the PS3 days, but I haven't experienced this issue in years.

It's definitely still a thing in many places, there are even articles from this year on the topic.
OrbitalBeard
Member
(04-20-2017, 05:28 AM)
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Originally Posted by joecanada

I believe people are talking about two things though so it's true and not true.

Add to wallet - 5 dollars

Buy something outright - exact amount even 3.99

Yeah, this.

I'm not surprised at all that Sony requires a minimum of $5 if you want to add funds to your account before your purchase something and I actually don't see an issue with that at all.

But, for me personally, if I have $5 in my wallet and I want to buy something for $6, I can use the $5 and have the additional $1 charged to my debit card. That's odd if this isn't the case everywhere.
Seil
Member
(04-20-2017, 05:30 AM)

Originally Posted by joecanada

I believe people are talking about two things though so it's true and not true.

Add to wallet - 5 dollars

Buy something outright - exact amount even 3.99

No. In his case it works like this:

if $0 in wallet: product costs $5.32 and he can charge exact amount, because this charge is larger than $5

if $5 in wallet: product costs $5.32, the wallet covers $5 and he needs 32 cents. The purchase process will not allow him to make a charge lower than $5, meaning he has to spend $5 to get the necessary 32 cents.

Edit: The moral of the story is don't pre-charge your wallet. And maybe hope you're able to avoid the minimum charge.
mrk8885
Banned
(04-20-2017, 05:31 AM)
Looks like this one is more on you TC. Stop adding funds to your wallet and start paying exact amounts.


Also how often do people really spend less than $5?
molnizzle
Member
(04-20-2017, 05:34 AM)
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Originally Posted by CrazyDude

I added $5 dollars to my wallet. It now tells me only 32 cents will come from my wallet and the remaining 5 dollars will come from my account.

There's your problem.
Persona7
Banned
(04-20-2017, 05:34 AM)

Originally Posted by mrk8885

Looks like this one is more on you TC. Stop adding funds to your wallet and start paying exact amounts.


Also how often do people really spend less than $5?

Maybe when you buy themes and avatars that cost very little? I don't know if you can rent movies on the PS4 but I get a lot of rentals through amazon for under $5. TV show episodes are also under $5.
Dragonslayer_023
Banned
(04-20-2017, 05:35 AM)

Originally Posted by mrk8885

Looks like this one is more on you TC. Stop adding funds to your wallet and start paying exact amounts.


Also how often do people really spend less than $5?

Also who cares about <$5? It'll go towards the next thing you buy anyway.
Chronospherics
Member
(04-20-2017, 09:23 PM)
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Originally Posted by bitbydeath

That's a US feature, so the problem isn't Sony.

What? How did you draw that conclusion?

Correlation = / = causation, as in, it's clearly not that simple.

Originally Posted by Dragonslayer_023

Also who cares about <$5? It'll go towards the next thing you buy anyway.

Maybe someone doesn't want to buy anything else. Maybe they'd rather spend that money on something else. I don't think it's especially difficult to understand.
BasilZero
Member
(04-20-2017, 09:25 PM)
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Same with steam wallet

Hate it ;(
Shahed
Member
(04-20-2017, 09:27 PM)
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Is this a thing? I just bought something earlier today for 1.30 and I paid the exact amount. My balance was empty at the time as well
Jawmuncher
(04-20-2017, 09:27 PM)
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Without a minimum amount of $5, they'd be unable to support the PSN service.

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