but he doesn't have a double lip
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Walmart (Prevention Loss), the schadenfreude is delicious!
- Thread starter GraveRobberX
- Start date
but he doesn't have a double lip
Corran Horn
May the Schwartz be with you
Worked over 10 years in retail, that AP dude fucked up. He probably use to people getting all nervous and obeying him when he questions them lol.
These threads always blow my mind. No one is checking my bags after I pay at a register outside of private memberhsip clubs like costco. If they do, I am returning my goods and never shopping their again. Stop rolling over for businesses.
Rajack
Member
I work as a customer host at a Walmart, and we are legitimately part of Asset Protection. The Asset Protection Associates are specifically licensed and trained to make apprehensions and have a specific set of rules they have to follow when apprehending shoplifters and making stops.
Conversely Customer Hosts are trained to check receipts for unbagged items, high value items, and items on the bottom of the shopping cart. We are also trained in maintaining compliance with the Merchandise Protection Plan and have received training in identifying suspicious behavior with customers.
The APAs are the eyes above, and we are the eyes on the floor. Additional responsibilities we handle are express return and associate baggage checks to curtail associate theft. We also maintain spill stations and keep the front end and vestibule safe during inclement weather. You'll always hear about the incompetent or bad APAs, but you'll never hear about the good ones and that's the point, they're intended to be invisible.
Conversely Customer Hosts are trained to check receipts for unbagged items, high value items, and items on the bottom of the shopping cart. We are also trained in maintaining compliance with the Merchandise Protection Plan and have received training in identifying suspicious behavior with customers.
The APAs are the eyes above, and we are the eyes on the floor. Additional responsibilities we handle are express return and associate baggage checks to curtail associate theft. We also maintain spill stations and keep the front end and vestibule safe during inclement weather. You'll always hear about the incompetent or bad APAs, but you'll never hear about the good ones and that's the point, they're intended to be invisible.
I worked at Walmart and these employees are always the most insufferable and take their jobs way too seriously. It's also seriously irresponsible for any business to encourage an employee confront a shoplifter; they can be attacked and their only line of defense is a laminated badge.
Embarrassment of making a mistake and not wanting to admit it. I don't see how they don't get sued for shit like this.
Rajack
Member
That's an awfully misinformed position you have there. You should consider that Walmart's shoplifter apprehension policy is one of the least aggressive in the industry. There's a whole laundry list of rules and regulations that APAs have to abide by.
I'm not misinformed, I've seen it. At more than one store, but this was a dozen years ago.
Ziltoidia 9
Member
The real lost prevention is the person that sets employees hourly wage.
Fantastical
Death Prophet
That woman is incredible.
Cool. Hope you open a store so I can just shove a bunch of shit in my bag since checking my bag would be unethical and all 🙄
Psychoward
Banned
Yeah, when I worked retail they told us to never confront the customer directly because of situations like this.
Ninja Scooter
Member
It's a stupid, pointless, ineffectual policy, and this video (and others like it all over the internet) highlights why. If someone buys something, thus taking ownership of it, proceed to walk out of the store and are stopped by AP asking them to open up their bag and show their receipt, and said person refuses, what the fuck are they going to do? Detain them? Grab their property? Put your hands on them? Refuse to let them leave the store? Call the police? There is no legal recourse here for WalMart and these rent-a-cops.
Back in the real world, the biggest problem the store would face is Walmart's anti-competitive business practices, not a shoplifting supervillain from NeoGAF.
Aarglefarg
Member
Where are the checkouts that make it so another person needs to check the store's receipt? Like, are they in the middle of the store? There are some shops like that here but is it more widespread in the US?
People can be banned from a store for not following clearly posted conditions of entry.
The police can be called.
People can be detained until police arrive only if there is an absolute belief that they have stolen something. It is false imprisonment if this is wrong.
Law differ in different places. Check the law for your region. Here:
People can be banned from a store for not following clearly posted conditions of entry.
The police can be called.
People can be detained until police arrive only if there is an absolute belief that they have stolen something. It is false imprisonment if this is wrong.
IISANDERII
Member
Good post
TAJ
Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.
You can tell a cop to fuck off as many times as you want, at least in my state, assuming that they're not exceptionally corrupt.
Some pissant on a power trip at Walmart? lol