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Nintendo Says JoyCon Wireless Issues Were Caused By 'Manufacturing Variation'
- Thread starter Interfectum
- Start date
RichiRamjag
Member
Good to see them addressing it directly. As I have two sets that work fine and my originals only had the issue, I figured it was something of this nature.
darkside31337
Tomodachi wa Mahou
That is some fine legalese for we fucked up. Their simple fix is you waiting a week for a hopefully fixed product. Good on them I guess for kind of admitting they goofed and fixing it
b00_thegh0st
Member
Kotaku said:
Seems like this case is closed.
Wowfunhappy
Member
Yes, next time Nintendo should just put out a press release saying "Some joycons are fucked up, oops".
psychotron
Member
Do you need to provide a serial number for your switch when you call? I want to replace my joycons asap but I'm at work.
foam?
I mean, a lot of gaffers aren't having the issue. Nintendo knows how many they sold and how many reported issues. If its less than half then "small" is accurate. If it's more than half then they're being intentionally misleading.
Yeah pretty much.
SinCityAssassin
Member
Trust the foam.
Joe Shlabotnik
Banned
Wafflecakes
Member
It is a small number... Hell, I have never met anyone who has had the issue. I certainly have not.
That isn't to say that it doesn't suck for those affected.
Gamer @ Heart
Member
The prototypes that go through extensive QA were not part of the initial factory batch that had issues. Those were made and packaged months before and being a small batch/issue, it's not surprising the sample size may have missed some bad ones
RichiRamjag
Member
metsallica
Member
Less than a few weeks is a long time? And it is a good one, and they did mess up, but do we definitively know there weren't different factories and suppliers involved here?
This does seem to be the case yes.
TheGamingBox
Banned
they said one or two dead pixels isnt a defect, and most companies will say the same thing
Small number of dead pixels aren't defect for every company using LCD screens.
Glad to see them correcting this issue with quick turn around time and no cost to the consumer.
By the way, Nintendo may be technically correct by saying it's not a design flaw.
A design flaw would mean that there's an issue even if the manufacturing process goes as designed. A manufacturing flaw is when the manufacturing process doesn't produce an item per the design's specifications with enough consistency.
"Manufacturing variation" is just marketing gobbly-gook.
By the way, Nintendo may be technically correct by saying it's not a design flaw.
A design flaw would mean that there's an issue even if the manufacturing process goes as designed. A manufacturing flaw is when the manufacturing process doesn't produce an item per the design's specifications with enough consistency.
"Manufacturing variation" is just marketing gobbly-gook.
I've tested mine to death, and they work from the living room when the Switch is hooked up in my streaming setup in the next room, so I'm good thankfully.Think they should just send an extra one for those that are affected instead of being without the left joycon though.
Yeah, like most monitor manufacturers with their policies on dead pixels too.
Yeah, like most monitor manufacturers with their policies on dead pixels too.
I would, and probably Nintendo as well, consider anything above 4% to be way more than "a small number".
"Less than half" could be anything below 50%.
There are multiple electrons in the universe.
Wafflecakes
Member
It is a mistake to not repair joycon that are working fine, as the vast majority of units are?
Well yeah, I'm pretty sure pixels are intended.
Anyway glad to hear they're addressing this. I was one of the ones having left joycon problems but now I've switched to always using the pro controller when playing in docked mode so I'm not sure how much it'll affect me anymore.
SinCityAssassin
Member
You realize that there was literally a thread about them fixing it through replacements, right?
EDIT: ah ok it's /s, cool.
You don't repair every joycon when only a certain number of them were affected by a QA gaffe. They just aren't telling everyone to send their joycon in. If you think your joycon is one of the defects, and you're under warranty, send it in. It's not a recall effort.
RichiRamjag
Member
Oh trust me, I know. I've had to tell a customer the same thing back in my support days.
I was being sarcastic as the post I was replying to was ridiculous.
b00_thegh0st
Member
No, this is a statement. Repairs are certainly underway, my left joycon included. The keyword here is "widespread".
Twenty7KVN
Member
Why? All reports seem to point to this issue effecting a small number of people. The fact that they're doing this for free and it's a quick turnaround is good enough.
So you take every company says that manufactures and sells products with displays with a grain of salt?
Trojita
Rapid Response Threadmaker
How many Switch owners have you met?
Joe Shlabotnik
Banned
You have to call
sixteen-bit
Member
Same. Definitely adding this one to the repertoire.