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MoviePass (Unlimited Films in Theaters) Drops to $9.95 a Month
- Thread starter Expendable.
- Start date
Today was my first outing with MoviePass as well. Saw IT and was impressed that the card was instantly loaded with the necessary amount. It worked exactly as advertised, and I earned points with my new Regal Crown Club card. Will probably go back to watch Dunkirk tomorrow.
PHOENIXZERO
Member
The theater I'll probably be generally going to has a rewards thing too but it I've never done anything with it because from what I can tell it's tied to gift cards or something. >_>
karmaforgotme
Member
So some of the people that signed up between the 15th-20th might have to wait almost 2 months for their cards? It seems like MoviePass is like we know we fucked up with that group of people on the backlog, but lets get out the newer people out first since they are not pissed at us yet. There is zero defense that they are not focusing on the backlog orders first. Complete bullshit.
I was going to charge back my charges, but now it is almost a game. I want to see how long it takes them to get us our cards. They keep moving the goal post for delivery, will they move it again?
At this point I'm just happy my status switched to "Card Processing" so I can at least give up on excitedly checking the mail/looking at Informed Delivery.
But yeah, there's no real excuse at this point, especially for their absolutely terrible communication. This isn't some new startup and I feel pretty confident any random on the street would've been able to estimate that there'd be an insane amount of interest at that price point.
I mean, you might as well. Waiting isn't going to get you your card earlier.
BotoxAgent
Member
I used it for the first time this past weekend. My local theater was bought out by AMC and completely renovated it over the summer. The pass worked like a charm, except the app showed movies that weren't playing in my theater
old
Member
Good news for you. It sounds like they're dicking over "backlog" customers like me to put new customers like you at the front of the queue.
Guess they'd rather have just one pissed off customer than two.
Glass Shark
Banned
Just checked USPS Informed Delivery, looks like my card is coming today. Fucking FINALLY.
karmaforgotme
Member
I checked mine yesterday and it still said shipped which it has said since August 24th). I just checked it, and it now shows 'Card Processing'. I guess they really never shipped it.
So this shows up with a tracking number on Informed Delivery? That is good to know.
Exactly.
There are so many bugs with this system that work out in my favor, but they probably need to fix.
I went to the movies and bought 2 tickets and figured I would just pay the difference. Well since there was a deal on Tuesday for $7 dollar tickets it covered both tickets. Another time I bought 3 tickets ($39) and it covered $16.80.
I went to the movies and bought 2 tickets and figured I would just pay the difference. Well since there was a deal on Tuesday for $7 dollar tickets it covered both tickets. Another time I bought 3 tickets ($39) and it covered $16.80.
Fixed2BeBroken
Member
oh shit my shit says Card processing now. It's been a month literally. FFS
Glass Shark
Banned
Don't fret. Mine has been "Card Shipped" for over a week, switched to "Card Processing" yesterday, but my card is getting delivered today.
Pretty sure you are only supposed to buy 1 ticket at a time with your MoviePass card. Buying more than 1 might be a TOS violation. (Not that they have the time or manpower to deal with enforcing that right now, lol)
I'm getting this too for the IMAX screen at the AMC Lincoln Square, awesome.
karmaforgotme
Member
Well that gives me hope I might see it by Friday. I will blame you if I get my hopes smashed.
Oh really I didn't know it was actually in the TOS. I was reading people on here talk about how great the card works and they just paid the difference when buying multiple tickets or concessions.
But I guess this is the reason they would do that because because it doesn't seem like they know the price they just put enough money on the card to cover the probable cost of the ticket.
Woops...yea I guess i'll stop doing that. Although it seems like this is going to be a very easy way to take advantage of it.
Glass Shark
Banned
As far as I am aware, anything that involves "paying the difference," including premium showings and buying multiple tickets, is a TOS violation. I could be wrong though.
xKilltheMx
Member
Update from this previous post.
My points have returned, I'm back to 24k points so I guess it was temporary.
Are you all looking under "MoviePass Card" in the app to see card status? Mine has never said Processing or Shipping, I only have the actual card number (first 12 digits are blocked, only last four show up) and expiration date. I am one of the 15th people and I don't have my card yet.
dickroach
Member
I ordered on the 15th, for a few weeks I had the same thing where it showed the 12 numbers, but then that went away like two weeks ago and it just said "shipped" and then I got the card a week ago
¯\_(ツ
_/¯Got a reply from AMC regarding the Stubs issue:
So it might not be a MoviePass specific block after all, but a general bug. Or maybe they're just using that as an excuse to save face, who knows. Can't say if they're telling the truth or not since I haven't paid close attention to my Stubs balance before, and their transaction history page is still completely broken...
What's odd is that the missing "extra" points have now been restored to my Stubs account - but judging from their response it's probably a bug/temporary thing. But it might be a good idea to activate any available rewards while you can before those points vanish again.
So it might not be a MoviePass specific block after all, but a general bug. Or maybe they're just using that as an excuse to save face, who knows. Can't say if they're telling the truth or not since I haven't paid close attention to my Stubs balance before, and their transaction history page is still completely broken...
What's odd is that the missing "extra" points have now been restored to my Stubs account - but judging from their response it's probably a bug/temporary thing. But it might be a good idea to activate any available rewards while you can before those points vanish again.
If it has to change to "Shipped" before getting it, I'm probably never getting it.I ordered on the 15th, for a few weeks I had the same thing where it showed the 12 numbers, but then that went away like two weeks ago and it just said "shipped" and then I got the card a week ago
¯\_(ツ
No...at least not intentionally or that I've known of lol.
LiquidMetal14
hide your water-based mammals
Tried to use it to no avail. Cards activated.
What's the step by step and how to make sure the theatre attendants know what's up.
I checked in but the attendant had no idea how to work it and I have no idea how this thing functions yet. I'm paying for it, that's for sure.
What's the step by step and how to make sure the theatre attendants know what's up.
I checked in but the attendant had no idea how to work it and I have no idea how this thing functions yet. I'm paying for it, that's for sure.
Dandy Crocodile
Member
You just... Touch the time you want, the screen will say you have thirty minutes to buy your ticket, then you go into the theater and buy the ticket like you would normally but pay with the Moviepass like it's your credit card.
The attendant doesn't even have to know you're using it. To them it's just another credit card.
LiquidMetal14
hide your water-based mammals
I did do it like that but it declined. And it did activate through the app.
Dandy Crocodile
Member
Weird! I'd try it again at a self-serve kiosk and if it doesn't work there contact Moviepass customer service.
Or just skip straight to contacting CS.
LiquidMetal14
hide your water-based mammals
Sounds like the way to go hahahWeird! I'd try it again at a self-serve kiosk and if it doesn't work there contact Moviepass customer service.
Or just skip straight to contacting CS.
tearsintherain
Member
The amounts probably didn't match. You'll have to share the theater chain or whatever, and how much the ticket costs across different websites - fandango, atom, and the chain itself. If the amounts are different than MoviePass probably has bad data on how much the movie costs at that theater, and didn't load the right amount onto the card.
Its also considered a debit card, some kiosks/tellers will do it correctly and others may not be hitting the right buttons when doing the billing. Technically it should ask for your zip code when doing the transaction, but some theaters do and some don't. It works fine for me at AMC kiosks where it asks zip code and even if the amount loaded is wrong it still works and asks me to pay the extra 20 cents or $2 or whatever. At Regal kiosks it doesn't ask for zip code, and will fail (with no other options) if the amount loaded isn't the right amount but works the rest of the time just fine.
Its a bit of a kludge they honestly have to get the whole thing working, in an attempt to bypass working directly with movie chains. I'd just try a different theater/chain maybe and see if you have better luck. Don't close the app after you "checkin" with the app, you can cancel the 30 min timer by pressing the + button at the bottom of the Checkin screen, but if you close the app there is no way to get back to it and you have to just wait out the entire 30-45 mins to recheck in to a different movie.
I've had a ticket open for 2 weeks regarding the app not working in my Nexus 6. Judging by reviews,I'm not the only one. Haven't heard a word. Since I can't use the app to access their chat I thought I'd just message them in Facebook asking someone to look into my ticket because at this point I just need to cancel my membership. So I sent a message and got an email almost instantly. A new ticket was automatically opened with the message I sent on Facebook..
family_guy
Member
How do you get suppot from these guys? I ordered my card a month ago and opened two support tickets.
old
Member
I contacted their support through chat in their app on 9-12. They said they'd respond "shortly". I'm still waiting for them to reply.
Same lol..
It works. <_<
Yep then that's them in the mail.
Getting "not a supported screening" for 70mm movies at the local 70mm theatre. Like, not just for first run or special events; all of their 70mm screenings. Same deal for some foreign language films.
They're 2D, and not IMAX or fathom event screenings, so it looks like they should be covered. Is this an unwritten policy or something?
They're 2D, and not IMAX or fathom event screenings, so it looks like they should be covered. Is this an unwritten policy or something?
Zoe
Member
Does it cost extra though?
Beer Monkey
Member
70MM is considered large format and is not covered.
Looks like it's a $2.50 upcharge from their digital stuff. That explains it.
Foreign films not being covered, no clue. Some are same price as normal movies, some are even cheaper. One that's more expensive is bookable from the app.
Shiiiit. Hopefully they bring back a subscription plan that covers this stuff soon. Most of the local theaters are foreign/arthouse/70mm, and now that I have my card it's looking like MoviePass pretty much only supports current run movies.
Still an unbelievable deal though, so I definitely see why they'd restrict the hell out of what you're allowed to see.