ACH1LL3US
Member
So I bought a new VS stick when they came out last month, got it and decided that it was too big for me so I sold it on eBay. The buyer gets it and it doesnt work, it was brand new and never used.
He has tried multiple times with customer support, they say they will send him another and give a Fedex label to ship the broken one back to him and NOTHING has happened.
He has talked to Markam through Twitter a few times and gets a promise that things will be handled and he is handed off to a tech that NEVER responses to him.
I have bought alot of Madcatz stuff in the last few years, I have a TE stick, two MLG controllers, I love their products and Markman.
BUT this is just totally unacceptable. This has been going on for over 3 weeks and still no resolution. The stick with shipping cost $220.
Please Markman, help, thank you.
He has tried multiple times with customer support, they say they will send him another and give a Fedex label to ship the broken one back to him and NOTHING has happened.
He has talked to Markam through Twitter a few times and gets a promise that things will be handled and he is handed off to a tech that NEVER responses to him.
I have bought alot of Madcatz stuff in the last few years, I have a TE stick, two MLG controllers, I love their products and Markman.
BUT this is just totally unacceptable. This has been going on for over 3 weeks and still no resolution. The stick with shipping cost $220.
Please Markman, help, thank you.