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paragonpro
Member
(06-03-2015, 10:40 PM)
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So today when I went to go open the digital copy of the witcher 3 I have on Xbox one, I was greeted by the white start screen with Geralt on it, then a crash back to the dashboard, I tried starting it multiple times and same thing. Then I restarted my Xbox, same issue. My last ditch attempt was to uninstall it and reinstall it, but uninstalling wouldn't allow me to re install it, only telling me that installation had stopped the several times I attempted to do it. I called Microsoft support where the support agent informed me that it was an ongoing issue and I was not the first caller in regards to it, she gave me a time frame of it being back up in 24 to 48 hours and a reference number that was it, just wanted to warn fellow witcher players on the Xbox one who went digital, and find out if I was the only one here with the issue. Apparently it's on CDPR's side but I don't get that when the game was downloaded on Xbox live and worked fine up until today. All I want to do is hunt some monsters.

Update: the issue is listed on the Microsoft support page now.
Last edited by paragonpro; 06-03-2015 at 10:56 PM.
Yaranaika
Member
(06-03-2015, 10:41 PM)
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Yeah, I noticed this.
It won't launch.
gossi
Member
(06-03-2015, 10:41 PM)
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Working here. Can't find any other reference online.

Edit: update - it's listed on the dashboard now. "Are you unable to launch or install The Witcher 3: Wild Hunt? We’re working to address this ASAP! "

Dat DRM.
Last edited by gossi; 06-03-2015 at 10:45 PM.
Jessie.Bristol
Member
(06-03-2015, 10:42 PM)
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Yup, literally just found this out moments ago. Xbox Support page says they are working on getting it back up ASAP.
Bear Cub in Sky
Member
(06-03-2015, 10:42 PM)
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Something like this happened for a few hours with Far Cry 4 and Lords of the Fallen. A glitch probably removed it from the store. They fixed it pretty quickly with the other two games. I wonder why it's happening again. Weird.
sense
Member
(06-03-2015, 10:43 PM)
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current gen ps3 skyrim?
Spider_Jerusalem
Member
(06-03-2015, 10:43 PM)
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I've got a digital copy and no issues so far. Have you tried with an hard restart/power cycle?
Bear Cub in Sky
Member
(06-03-2015, 10:43 PM)
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Originally Posted by sense

current gen ps3 skyrim?

No. It's probably a store issue. Might only be affecting one region too for all we know.
paragonpro
Member
(06-03-2015, 10:44 PM)
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Originally Posted by Spider_Jerusalem

I've got a digital copy and no issues so far. Have you tried with an hard restart/power cycle?

Yeah, I always shut off my Xbox, I don't keep it in the always on mode.
xxracerxx
Don't worry, I'll vouch for them.
(06-03-2015, 10:44 PM)
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Whoops. Sure it will be resolved soon.
benny_a
extra source of jiggaflops
(06-03-2015, 10:44 PM)
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Originally Posted by Bear Cub in Sky

Something like this happened for a few hours with Far Cry 4 and Lords of the Fallen. A glitch probably removed it from the store. They fixed it pretty quickly with the other two games. I wonder why it's happening again. Weird.

Far Cry 4 also affected physical copies.
Noobcraft
Member
(06-03-2015, 10:45 PM)
Yeah it's a digital problem. My physical copy works just fine. The same thing has happened before with other games as mentioned above.
KefkaPalazzo
Member
(06-03-2015, 10:45 PM)
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Have had no such issues on this end.

Hope it gets resolved for you soon.
Bear Cub in Sky
Member
(06-03-2015, 10:45 PM)
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Originally Posted by benny_a

Far Cry 4 also affected physical copies.

That's right. Lords of the Fallen was just digital copies I think.
LegalEagleMike
Member
(06-03-2015, 10:45 PM)
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they are working on it, probably licensing got screwed up somehow when they put up the new dlc.
Netherscourge
Banned
(06-03-2015, 10:47 PM)
http://www.reddit.com/r/xboxone/comm...or_0x87de2726/

Yea, this is about to get heavy.

Appears to be license-related.
Paches
Member
(06-03-2015, 10:49 PM)
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What a week for CDPR (if this is on them and not MS).
benny_a
extra source of jiggaflops
(06-03-2015, 10:50 PM)
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Originally Posted by Netherscourge

http://www.reddit.com/r/xboxone/comm...or_0x87de2726/

Yea, this is about to get heavy.

Appears to be license-related.

There are a few on there that wrote that it crashed in the middle of playing it and afterwards they were unable to start it again.

Of course that could also be coincidence as there have been regular crashes related to TW3.
gossi
Member
(06-03-2015, 10:50 PM)
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solis74
Member
(06-03-2015, 10:50 PM)
launched my copy and working fine - uk here.
Wagram
Member
(06-03-2015, 10:51 PM)
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Originally Posted by sense

current gen ps3 skyrim?

Nothing could be as bad as that spectacular ball of shit.
Freshmaker
I am Korean.
(06-03-2015, 10:51 PM)
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Originally Posted by Jessie.Bristol

Yup, literally just found this out moments ago. Xbox Support page says they are working on getting it back up ASAP.

That digital future...
Blue Ninja
Member
(06-03-2015, 10:52 PM)
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Originally Posted by Paches

What a week for CDPR (if this is on them and not MS).

It's on MS. Same error code I received with ODST earlier this week, when it came out. Probably something that went awry with their authentication/privilege checking. Could also be location-based, that ODST error sure was. Probably will be fixed soon.
benny_a
extra source of jiggaflops
(06-03-2015, 10:53 PM)
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Originally Posted by gossi

Edit: update - it's listed on the dashboard now. "Are you unable to launch or install The Witcher 3: Wild Hunt? We’re working to address this ASAP! "

Cool feature. That's like the Battle.Net launcher.

Do you have a screenshot?
GreyOcelot
Member
(06-03-2015, 10:58 PM)
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Originally Posted by xxracerxx

Whoops. Sure it will be resolved soon.

nah. this is not a "whoops" situation. I'd love to know why you can't launch an item you paid for. how does such a glitch even exist? can you even launch digital copies on xbone when offline?
Noobcraft
Member
(06-03-2015, 10:59 PM)

Originally Posted by GreyOcelot

nah. this is not a "whoops" situation. I'd love to know why you can't launch an item you paid for. how does such a glitch even exist? can you even launch digital copies on xbone when offline?

Yes. The issue here is the license was revoked for digital copies by some error.
gossi
Member
(06-03-2015, 11:00 PM)
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Originally Posted by GreyOcelot

nah. this is not a "whoops" situation. I'd love to know why you can't launch an item you paid for. how does such a glitch even exist? can you even launch digital copies on xbone when offline?

The same thing happened with ODST earlier this week, and Far Cry 4 on release. If MS accidentally revoke your license or the license server messes up, you cannot launch the game until they fix it.
Doukou
Member
(06-03-2015, 11:01 PM)
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I've had this error before and now.
This happened with Watchdogs which started working after 6 or so hours.
Very annoying.
Jomjom
Banned
(06-03-2015, 11:01 PM)
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Mine works fine. Oh it's the physical copy.
MaulerX
Member
(06-03-2015, 11:01 PM)
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Yep, can't play my digital copy. It's been a few hours now actually. Total BS for this shit to happen on my day off. Come on Microsoft this shit shouldn't be happening. SMH...


Originally Posted by GreyOcelot

nah. this is not a "whoops" situation. I'd love to know why you can't launch an item you paid for. how does such a glitch even exist? can you even launch digital copies on xbone when offline?


Of course you can, but somehow, some back-end fuck ups can still affect your digital copy from launching. Which is total bullshit. Not sure how that is even possible.
Last edited by MaulerX; 06-03-2015 at 11:06 PM.
GreyOcelot
Member
(06-03-2015, 11:02 PM)
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Originally Posted by Noobcraft

Yes. The issue here is the license was revoked for digital copies by some error.

why is that even a thing?
Jessie.Bristol
Member
(06-03-2015, 11:02 PM)
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Originally Posted by GreyOcelot

nah. this is not a "whoops" situation. I'd love to know why you can't launch an item you paid for. how does such a glitch even exist? can you even launch digital copies on xbone when offline?

Yes, you can launch digital titles when offline if your Xbox One is set as Home Xbox (and that gamertag is the one that purchased the title). But this is related to a licensing issue.
Lothars
Member
(06-03-2015, 11:03 PM)
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Don't worry I am sure CDPR is glad to do this, maybe they don't agree with anyone selling their game but ideally the situation will be fixed asap. It's definitely not acceptable to happen.
GreyOcelot
Member
(06-03-2015, 11:04 PM)
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Originally Posted by Jessie.Bristol

Yes, you can launch digital titles when offline if your Xbox One is set as Home Xbox (and that gamertag is the one that purchased the title). But this is related to a licensing issue.

does anything like this happen ever on steam or psn? borderline unacceptable if you ask me
EvB
Member
(06-03-2015, 11:04 PM)
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Does switchimg the console to offline mode help?
gossi
Member
(06-03-2015, 11:06 PM)
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Originally Posted by EvB

Does switchimg the console to offline mode help?

No. If you were online when the error occurred on XBL it doesn't work offline either, as you lack the license to launch the title.
The Last Wizard
Member
(06-03-2015, 11:08 PM)
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Didn't this happen with another Xbox one game last year?
RyudBoy
Member
(06-03-2015, 11:10 PM)
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Still doesn't work for me. :/
JoJo UK
Member
(06-03-2015, 11:12 PM)
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Originally Posted by benny_a

There are a few on there that wrote that it crashed in the middle of playing it and afterwards they were unable to start it again.

Of course that could also be coincidence as there have been regular crashes related to TW3.

Mine crashed mid game and threw me out. I get that errors happen and understand nothing in this world is perfect, but kicking me out right at the end of a quest is kind of annoying to say the least!
MaulerX
Member
(06-03-2015, 11:13 PM)
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Originally Posted by gossi

No. If you were online when the error occurred on XBL it doesn't work offline either, as you lack the license to launch the title.


Do we know for a fact it's a licensing issue? The error message doesn't mention anything about not having a license. It says:

Try again later

Sorry, we can't launch this right now. Thanks for your patience. (0x87de2726)

gossi
Member
(06-03-2015, 11:14 PM)
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Originally Posted by MaulerX

Do we know for a fact it's a licensing issue? The error message doesn't mention anything about not having a license. It says:

The same issue has happened for multiple games in the past, and it was licensing then. It was reported in same way here: http://support.xbox.com/en-GB/xbox-live-status

You also can't play in Offline mode (or without network cable/wifi) == licensing.
doniewhalberg
Member
(06-03-2015, 11:16 PM)
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Weird, I played twice today, each time for a few hours, no issues. X1 digital copy here, so it's definitely not affecting everyone. Wonder what it could be. Maybe I was playing before this became an issue, I last was on about 4 hours ago.
Teletraan1
fuck those devs
cuz I'm down for my devs
(06-03-2015, 11:18 PM)
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Originally Posted by gossi

The same thing happened with ODST earlier this week, and Far Cry 4 on release. If MS accidentally revoke your license or the license server messes up, you cannot launch the game until they fix it.

So what happens when that server is taken down in 20 years?
MaulerX
Member
(06-03-2015, 11:20 PM)
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Originally Posted by doniewhalberg

Weird, I played twice today, each time for a few hours, no issues. X1 digital copy here, so it's definitely not affecting everyone. Wonder what it could be. Maybe I was playing before this became an issue, I last was on about 4 hours ago.


You probably played before it became an issue. I too played earlier in the day with no issues. Went out to do a few errands, came back and boom, can't launch. It's been about two hours now.
gossi
Member
(06-03-2015, 11:20 PM)
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Originally Posted by Teletraan1

So what happens when that server is taken down in 20 years?

We've got a console for that. It's called the Xbox 360.
Red Hood
Banned
(06-03-2015, 11:22 PM)

Originally Posted by sense

current gen ps3 skyrim?

From what I've read quite the opposite. Resolution and visuals may be a little less, but in terms of stable performances apparently the XBO version is better.
GravityMan
Member
(06-03-2015, 11:27 PM)
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Originally Posted by sense

current gen ps3 skyrim?

The rollout of The Witcher 3 has been rough to say the least on all platforms...but it's nowhere near as bad as the PS3 Skyrim debacle.
VE3TRO
Formerly Gizmowned
(06-03-2015, 11:30 PM)
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Been playing all day and still online with it now. Probably go offline with the console until its sorted though.
malcher
Junior Member
(06-03-2015, 11:32 PM)
Out of curiosity I booted my digital W3 and it loaded fine just a couple minutes ago. Maybe it's solved or does not affect all stores (mine was bought from Polish marketplace)?
inner-G
Member
(06-03-2015, 11:33 PM)
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Originally Posted by GreyOcelot

does anything like this happen ever on steam or psn? borderline unacceptable if you ask me

I've never heard of it happening on other platforms like this

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