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Mad Season
Banned
(06-25-2015, 01:57 AM)
https://community.wbgames.com/t5/Sup...575332#U575332


Dear Batman: Arkham Knight PC owners,

We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.

Be nice, folks. At least they are acknowledging things and doing something about it. Props to them.

---------------------------------
http://www.eurogamer.net/articles/20...tag=YHF6738a5f

UPDATE 25TH JUNE 12.00PM: Graphics card maker Nvidia is being rather nice and working with Warner to resolve Batman: Arkham Knight issues on PC.

"We are working with WB Games and the development teams to address the performance issues of the PC version of Batman: Arkham Knight," a spokesperson told us. "We have made our QA and engineering resources available and will provide updates when they are available."

These are not Nvidia graphics card-specific issues, the spokesperson added, but PC-specific issues.

UPDATE 25TH JUNE 11.30AM: GAME employees have confirmed to Eurogamer that the PC version of Batman: Arkham Knight is now being pulled from shop shelves.

We enquired whether we could still buy a copy of the game even in full knowledge that the game had bugs, and was told that the chain had last night been ordered by publisher Warner Bros. to immediately stop selling PC copies.

"We have the stock," one GAME employee said, "but I'm not allowed to sell it to you".
Last edited by Mad Season; 06-25-2015 at 03:30 PM.
LiK
(06-25-2015, 01:58 AM)
LiK's Avatar
gaddamn
YianGaruga
Banned
(06-25-2015, 01:58 AM)
YianGaruga's Avatar
"Suspends all future PC version sales" would have been more accurate.
EDIT: I see you edited already, carry on :)
McDougles
Member
(06-25-2015, 01:58 AM)
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Will it cost $20 more when it comes back up?
JayEH
Member
(06-25-2015, 01:58 AM)
JayEH's Avatar
Wow.
Htown
STOP SHITTING ON MY MOTHER'S HEADSTONE
(06-25-2015, 01:58 AM)
Htown's Avatar
Uh

wow
KingBroly
Member
(06-25-2015, 01:58 AM)
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Holy Shit.
ClivePwned
Member
(06-25-2015, 01:58 AM)
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Iron Galaxy not returning calls for some reason.
Last edited by ClivePwned; 06-25-2015 at 02:12 AM.
~Kinggi~
Member
(06-25-2015, 01:58 AM)
~Kinggi~'s Avatar
BOOM

Now fix it and add all the missing effects.
Gemüsepizza
Member
(06-25-2015, 01:59 AM)
Good.
EdibleKnife
Member
(06-25-2015, 01:59 AM)
EdibleKnife's Avatar

Originally Posted by LiK

gaddamn

Seriously. It's incredible that they let something this bad out the door in the first place, let alone to straight up stop selling it.
SteelAttack
Member
(06-25-2015, 01:59 AM)
SteelAttack's Avatar
Holy shit.
Darrenf
Member
(06-25-2015, 01:59 AM)
Wow. Holy shit.
Kinthalis
Banned
(06-25-2015, 01:59 AM)
WOW.

That's some unexpected shit, right there.

I think this is good. It means theya re takign this very seriously. It means we might yet see a decent PC version. Hopefully soon.

Still pissed, but this is a good move, IMHO.
Mashing
Member
(06-25-2015, 01:59 AM)
Mashing's Avatar
Wow, that's a decisive and bold move. Got to give them credit for that. Now fix this shit.
Mihael Mello Keehl
(06-25-2015, 01:59 AM)
Mihael Mello Keehl's Avatar
Always something dumb happening in this industry
Solobbos
Member
(06-25-2015, 01:59 AM)
Plot twist: Suspended games can't be refunded in Steam.
_woLf
Member
(06-25-2015, 01:59 AM)
_woLf's Avatar
When a publisher steps in like that, everyone on the development side is completely toast.

May they rest in peace.
The Dear Leader
Member
(06-25-2015, 01:59 AM)
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Good on them, fix it up and give it the attention it deserves and I'll buy it.
freshVeggie
Member
(06-25-2015, 01:59 AM)
freshVeggie's Avatar
Wow. Sales/Refunds must have been pretty bad.

At least it shows WB will pull the PC version to console-quality.
Soma
Member
(06-25-2015, 01:59 AM)
Soma's Avatar
daaaaaaaaaaaaaaaammnnnnn
Papercuts
fired zero bullets in the orphanage.
(06-25-2015, 01:59 AM)
Papercuts's Avatar
Holy shit.

This is a proper response, though. Props for that.
Lulubop
Member
(06-25-2015, 01:59 AM)
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Steam refunds doing work!
RoKKeR
Member
(06-25-2015, 01:59 AM)
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Well this has turned out to be quite the shit show.
alr1ght
bish gets all the credit :)
(06-25-2015, 01:59 AM)
alr1ght's Avatar
Wow

What a clusterfuck. However, this will happen again and soon.
jett
D-Member
(06-25-2015, 01:59 AM)
jett's Avatar


More like a pre-alpha in this game's case though.
Mordeccai
(06-25-2015, 01:59 AM)
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I literally said holy shit out loud.

well, at least this is a sign that *something* is being done, damn, it sure is something. For this I am grateful. Dare I be optimistic and hope for some sort of fix by the beginning of next week?
Daingurse
Member
(06-25-2015, 02:00 AM)
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Goddamn, that's big.
nib95
Banned
(06-25-2015, 02:00 AM)
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Damn.
CHC
Member
(06-25-2015, 02:00 AM)
CHC's Avatar
Is this unprecedented? That's a pretty major-ass move right there.
Htown
STOP SHITTING ON MY MOTHER'S HEADSTONE
(06-25-2015, 02:00 AM)
Htown's Avatar
Dave Lang having a bad fuckin' week
BigDug13
Member
(06-25-2015, 02:00 AM)
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Probably wouldn't have happened if Steam returns didn't exist.
Wolf Akela
Member
(06-25-2015, 02:00 AM)
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I never expected this to happen. Must be really bad for them.

Can anyone explain this Dave Lang thing?
cj_iwakura
Member
(06-25-2015, 02:00 AM)
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Unprecedented? But good for them.
iNvid02
Member
(06-25-2015, 02:00 AM)
iNvid02's Avatar

Originally Posted by _woLf

When a publisher steps in like that, everyone on the development side is completely toast.

May they rest in peace.

If iron Galaxy has any sort of rep after this it would be quite a feat. Suspending sales is crazy
Permanently A
Junior Member
(06-25-2015, 02:00 AM)
Permanently A's Avatar
So what you're saying is the real pc version was delayed?
Sn4ke_911
If I ever post something in Japanese which I don't understand, please BAN me.
(06-25-2015, 02:00 AM)
Sn4ke_911's Avatar
ShinUltramanJ
Member
(06-25-2015, 02:00 AM)
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Good news! Hope they manage to fix it quickly!
Crossing Eden
Hello, my name is Yves Guillemot, Vivendi S.A.'s Employee of the Month!
(06-25-2015, 02:00 AM)
Crossing Eden's Avatar
Jesus christ, I just found out about this today. Wtf WB and Iron Galaxy.
EroticSushi
Member
(06-25-2015, 02:01 AM)
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This the worst PC port in a VERY long time. Hell I think this takes the crown for the worst port ever.

Should have delayed the port from being released in the first place.
Kandrick
GAF's Ed McMahon
(06-25-2015, 02:01 AM)
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Good lord, what a shit show this has been.
Intheflorsh
Member
(06-25-2015, 02:01 AM)
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Well, it's a little late to save face, but I'm glad they're working on it.

They should have just bit the bullet and delayed it.
SlickVic
Member
(06-25-2015, 02:01 AM)
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Still looks you can buy it on Steam (unless it stops you right before you finish checkout) so maybe not in effect yet?
LiK
(06-25-2015, 02:01 AM)
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Originally Posted by Htown

Dave Lang having a bad fuckin' week

we should call him and see if he's okay
ClaptoVaughn
Member
(06-25-2015, 02:01 AM)
ClaptoVaughn's Avatar
What an embarrassment.

For Warner Bros, for Rocksteady, for Batman, for PC gaming. For everyone involved. All because someone up top couldn't give two shits about delivering a quality product to customers.
Komo
Banned
(06-25-2015, 02:01 AM)
It's refreshing to see a dev take such a big step in fixing a crummy release
Ibuki
Member
(06-25-2015, 02:01 AM)
Ibuki's Avatar
When does this go into effect? Looks like there is still a purchase button on Steam.

http://store.steampowered.com/app/208650/
Danthrax
Batteries the CRISIS!
(06-25-2015, 02:01 AM)
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Behold, the value of Steam refunds.
dark_chris
Member
(06-25-2015, 02:01 AM)
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I'm curious, what happened to the game? What was wrong with it?
Amir0x
Banned
(06-25-2015, 02:01 AM)
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I have no idea why these people couldn't have seen how obviously terrible this PC port was. How the fuck could they be so obtuse as to actually release the damn thing?

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