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MikeE21286
Member
(01-26-2016, 03:06 AM)
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Posted this in the offical playstation forums but wanted to see if others on GAF were having similar issues.

(Thread on PlayStation forums: http://community.us.playstation.com/.../td-p/45605712)
(Thread on Reddit: https://www.reddit.com/r/vita/commen...illed_my_vita/)

The issues all started after moving to firmware 3.57. Since then I have been having numerous issues with the Vita store

- unable to recognize content I had previously purchased (ex: Tearaway)
- multiple errors while browsing the store (NP-2245-3 the most prevalent)
- and now just unable to load the store. The message on the screen keeps spinning saying "please wait" and nothing will load

I'm on a Vita 1000 (original OLED). The browser on the vita works fine. The connection tests all say I can connect to the PlayStation Network. But I can't load any account information or the store.

Something is messed up with the 3.57 firmware I'm pretty confident.

Any others experiencing the same or similar?

Update: 2/3/16
Kotaku story with Sony's official comment

http://kotaku.com/sony-says-theyve-f...lem-1756875403

Originally Posted by Sony

The network issue that users experienced on their PS Vita was not due to system software 3.57 and is now resolved. Thank you for your patience.

Edit: 1/31/16

Solution that has worked for me as of right now.

This fix from Reddit has been working for most of the night

https://www.reddit.com/r/vita/commen...work_for_some/

1. Turn off Vita
2. Remove memory card
3. Turn on Vita
Your database should update at this point
4. Access the Store
You should be able to access the store here
5. Turn off your Vita
6. Re-insert Vita memory card
7. Turn on Vita again
Your database should update again at this point
8. Try and access the PSN store and it should (might?) work

Worked for me. Have now been able to access the store several times tonight with no issues.

Good luck all
Last edited by MikeE21286; 02-03-2016 at 11:31 PM.
PodcastFips
Member
(01-26-2016, 03:08 AM)
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At the moment I'm also not able to access my account information. Maybe they are working on a few things?
User 479360
Banned
(01-26-2016, 03:09 AM)
I get lots of errors while trying to access the store, and that's been the case for a while now. I usually have to keep retrying in order to get access to the store, and my downloads list.

I don't know what's causing it.

It'll say something like "Could not connect to PSN in the proper amount of time. Error #..." and keep doing that over and over until it works.
GWX
Member
(01-26-2016, 03:10 AM)
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Originally Posted by OCDChewie

I get lots of errors while trying to access the store, and that's been the case for a while now. I usually have to keep retrying in order to get access to the store, and my downloads list.

I don't know what's causing it.

It'll say something like "Could not connect to PSN in the proper amount of time. Error #..." and keep doing that over and over until it works.

Same here, Brazilian PSN. It has been like this for quite a while, too.
KyleCross
Member
(01-26-2016, 03:10 AM)
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I knew Sony was no longer really supporting the Vita, but this is a little ridiculous.
Croc
Member
(01-26-2016, 03:10 AM)
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My connection to the store on my Vita has been incredibly shitty lately, but that had started before the most recent update. I hadn't noticed it getting any worse immediately after but it still gets errors on everything probably 80% of the time.
Mondrian
Junior Member
(01-26-2016, 03:11 AM)
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Originally Posted by OCDChewie

I get lots of errors while trying to access the store, and that's been the case for a while now. I usually have to keep retrying in order to get access to the store, and my downloads list.

I don't know what's causing it.

It'll say something like "Could not connect to PSN in the proper amount of time. Error #..." and keep doing that over and over until it works.

Happens to me all the time too.
Xer0
Member
(01-26-2016, 03:11 AM)
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The amount of errors I get browsing the store on Vita is goddamn infuriating.

Like, I actively dislike having to go to the store, because of them.
kng3025
Member
(01-26-2016, 03:12 AM)
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Had issues myself the other day. Kept getting errors trying to browse the games for the flash sale. Ended up buying what I wanted via the Web version of the store. Hopefully the issue gets sorted out quickly as it's been pretty frustrating
Zeta Oni
Member
(01-26-2016, 03:12 AM)
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Ever since the most recent update, my vita wont let me connect to the ps store at all.

just keeps loading.
Tapejara
Member
(01-26-2016, 03:18 AM)
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The connection errors and timeouts have been commonplace for me for months. The store not loading at all hasn't happened to me yet though.
User 479360
Banned
(01-26-2016, 03:27 AM)
I thought it was just me.
NealMcCauley
Member
(01-26-2016, 03:35 AM)
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I had to re-verify a bunch of privacy stuff on my ps4 before I was able to sign in or do anything on the network a few minutes ago. Maybe that has something to do with it?
kevin1025
Member
(01-26-2016, 03:36 AM)
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I was able to download a game finally, but it took about seven or eight tries to get to the download list to do so (and thankfully it was at the top of the list since I just bought it). And it wasn't the usual timeout stuff, either. Definitely some connection issues on Vita, unfortunately.
jedivulcan
Member
(01-26-2016, 03:37 AM)
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Same here. It's been increasingly unreliable for me, too.
-Horizon-
Member
(01-26-2016, 03:38 AM)
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Hopefully they fix it soon.
Mediking
Member
(01-26-2016, 03:38 AM)
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Originally Posted by OCDChewie

I get lots of errors while trying to access the store, and that's been the case for a while now. I usually have to keep retrying in order to get access to the store, and my downloads list.

I don't know what's causing it.

It'll say something like "Could not connect to PSN in the proper amount of time. Error #..." and keep doing that over and over until it works.

I've been getting that freaking message nearly all the time...
Icedburden
Banned
(01-26-2016, 03:39 AM)
Same here. This is bullshit. Wanted to work on my backlog and download a couple games since I freed up some space.
Valkyri von Thanatos
Member
(01-26-2016, 03:42 AM)
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I've had the store time-out on me for months and months now. Usually I just have to exit the store, close the app and bring it up again, but it really is pretty bad. I think this most recent update did leave me with more problems than usual though, since it messed up even after restarting the app. It's really unstable, and I would hate for Sony to not take care of it anymore. I am not looking forward to them inevitably shutting down the service... I've only got 5 physical Vita games, and probably more than 50 others...

It wouldn't be quite so worrying if the PS4 could just freaking download Vita games like the PS3 can and be able to connect to the Vita to transfer them over. The fact that this feature still hasn't been brought to the PS4 just shows how much Sony has half-assed even promoting the Vita as a "companion device". I really love the Vita, but it seems like even rudimentary things like these are insurmountable tasks for Sony.

Like, what? They'll never let you transfer Vita content to and from the PS4 because they don't plan on stopping hacking in a few years and it could be an avenue to PS4 hacks? So they want PS4 to stay a remote PlayStation island? Reminds me that the PS Classics aren't playable on PS4... Jeez.
Last edited by Valkyri von Thanatos; 01-26-2016 at 03:47 AM.
Olli128
Member
(01-26-2016, 03:47 AM)
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Constant errors for me too :(
Shai-Tan
Member
(01-26-2016, 04:04 AM)
Not a recent issue. I've been experiencing that for months. There is a workaround in this thread:

http://www.neogaf.com/forum/showthread.php?t=1172282

Usually I just restart the store if it throws an error
daxy
Member
(01-26-2016, 04:06 AM)
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I thought I just had issues with my connection, because it had been going on for a while.
kingofthedead45
Member
(01-26-2016, 04:10 AM)
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I haven't had a chance to ask but is the vita version of nuclear throne Butts for anyone else? Just constant crashes. It will literally crash the game if you die at the throne.
User 479360
Banned
(01-26-2016, 04:10 AM)
If you keep trying, it should eventually work.
FaintDeftone
Junior Member
(01-26-2016, 04:12 AM)
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Glad I'm not the only one. I purchased some PS1 games during their sale last week and it took me forever to successfully browse the store and initiate the purchase and download of each one. I hope they fix this.
User 479360
Banned
(01-26-2016, 04:15 AM)
If I recall correctly, I had this issue months ago. I had it again a couple of weeks ago, but I haven't used my Vita in over a week.
Gambit61
Member
(01-26-2016, 04:16 AM)
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Originally Posted by FaintDeftone

Glad I'm not the only one. I purchased some PS1 games during their sale last week and it took me forever to successfully browse the store and initiate the purchase and download of each one. I hope they fix this.

Yup, I turned on my Vita to download some of those ps1 games but kept running into errors. This never happened before the update I installed to get those flash sale games.
iRAWRasaurus
Member
(01-26-2016, 04:17 AM)
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Originally Posted by OCDChewie

I get lots of errors while trying to access the store, and that's been the case for a while now. I usually have to keep retrying in order to get access to the store, and my downloads list.

I don't know what's causing it.

It'll say something like "Could not connect to PSN in the proper amount of time. Error #..." and keep doing that over and over until it works.

same
Chesskid1
Member
(01-26-2016, 04:26 AM)
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i cleared my vita and wanted to load all the games i wanted to play (about 10 or so) a few days ago using list

it was pretty much impossible with the timeouts

gave up and just used browser store and that one plugin filter to sort games

awful. i rememver getting the same timeout errors a few months ago but just wrote it off because i was just casually browsing
High Fry Frow
Member
(01-26-2016, 04:30 AM)
Make sure the unit is turned off.
Hold down the right trigger, PS button and power button for five-ten seconds.
When you reach the boot menu, select the "Rebuild Database" option, #2 I think?


That worked for me. I had the same issue and all is well now.
iRAWRasaurus
Member
(01-26-2016, 04:32 AM)
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Originally Posted by High Fry Frow

Make sure the unit is turned off.
Hold down the right trigger, PS button and power button for five-ten seconds.
When you reach the boot menu, select the "Rebuild Database" option, #2 I think?


That worked for me. I had the same issue and all is well now.

I will give this a try.
Dragonslayer_023
Banned
(01-26-2016, 04:32 AM)

Originally Posted by OCDChewie

I get lots of errors while trying to access the store, and that's been the case for a while now. I usually have to keep retrying in order to get access to the store, and my downloads list.

I don't know what's causing it.

It'll say something like "Could not connect to PSN in the proper amount of time. Error #..." and keep doing that over and over until it works.

Yup same here, sometimes it works but the errors are pretty frequent.
FlyinJ
Douchebag. Yes, me.
(01-26-2016, 04:37 AM)
I had a ton of download and store issues on my PSTV last night after I upgraded.

I then did a complete shutdown and reboot and it fixed everything.
Movalpolos
Member
(01-26-2016, 04:45 AM)
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Not sure if its any worse now but a lot of those issues have been happening for awhile now. PSTV gets it even worse.
JStein0222
Member
(01-26-2016, 04:54 AM)
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I also have the frequent error issue on the Vita store, thought it was only me. Can't seem to fix it :/
WarWolf
Member
(01-26-2016, 05:00 AM)
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Originally Posted by High Fry Frow

Make sure the unit is turned off.
Hold down the right trigger, PS button and power button for five-ten seconds.
When you reach the boot menu, select the "Rebuild Database" option, #2 I think?


That worked for me. I had the same issue and all is well now.

I just did this and it worked. Scatterd a ton of icons everywhere and got rid of folders and wallpapers though.
MikeE21286
Member
(01-26-2016, 05:11 AM)
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Originally Posted by WarWolf

I just did this and it worked. Scatterd a ton of icons everywhere and got rid of folders and wallpapers though.

It's been rebuilding for me for about 20 minutes now.
WarWolf
Member
(01-26-2016, 05:13 AM)
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Originally Posted by MikeE21286

It's been rebuilding for me for about 20 minutes now.

It took me about 5 minutes.
hawk2025
Member
(01-26-2016, 05:14 AM)
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Same here.

Was trying to put A Boy and his Blob on it before a flight and couldn't. Maddening :/
psynergylover
Member
(01-26-2016, 05:15 AM)
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I too have gotten a number of errors on the PSN vita store as well, just logged in though
Squire
Member
(01-26-2016, 05:17 AM)
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Huh. On Saturday I updated and then downloaded Steins;Gate, myself. Haven't touched my Vita since though.
Cornbread78
(01-26-2016, 05:18 AM)
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Oh, shit, so it wasn't just me. I tried logging in last night to catch the end of the flash sale, but couldn't log on.....
nikos
Member
(01-26-2016, 05:19 AM)
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Tried connecting to the store about a week ago, but to no avail. Last night, I updated to the latest version and was able to access the store but with errors. Also have a launch day Vita 1000.
Breads
Member
(01-26-2016, 05:23 AM)
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I thought it was my router or something because I've experianced this and slow download speeds from the PSN store for months (while browser youtube/ netflix is fine...).

Somehow I am not relieved to know it's wider spread.

I love the Vita. I don't want it to die.
NinjamicWZ
Member
(01-26-2016, 05:27 AM)
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It's been like that for a month or so now, even before the new firmware. It may be getting worse or maybe more widespread since there's been more threads, but I think it's just Sony's servers for the store. Not acceptable either way. There's still devs trying to sell their games and people still trying to access their content and purchases.
User 479360
Banned
(01-26-2016, 05:30 AM)
The Store is simply broken. There's no ifs, ands or buts. It's a pain in the ass, but it is the Vita.
DXB-KNIGHT
Member
(01-26-2016, 05:32 AM)
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They are preparing the clickable analog sticks for new vita which the current vita can't comprehend.
MikeE21286
Member
(01-26-2016, 07:55 AM)
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Originally Posted by WarWolf

It took me about 5 minutes.

Gotcha. It didn't work for me in either event. Still can't access the store. Same issue happening as before.

I have a 32gb men card so don't know if that matters or means anything.
0coolclimate0
Junior Member
(01-26-2016, 08:15 AM)
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Originally Posted by OCDChewie

I get lots of errors while trying to access the store, and that's been the case for a while now. I usually have to keep retrying in order to get access to the store, and my downloads list.

I don't know what's causing it.

It'll say something like "Could not connect to PSN in the proper amount of time. Error #..." and keep doing that over and over until it works.

No joke the store has never worked for me without opening and closing to download and browse. I figured it was because I had the 1000.
luckygodzilla
Member
(01-26-2016, 08:21 AM)
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Noticed it as well, kind of ridiculous really.

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