NeoGAF

mildewproduction · 06:27 PM

Look for this news to hit tomorrow.

The 360 Warranty will be extended to a one year warranty.

Anyone who has had repairs done within the past year will get a refund.

Awesome news.

Newsflash:
Microsoft Extends
Xbox 360 Warranty to One Year

This holiday season, shoppers can buy with added confidence as Microsoft expands its warranty coverage of the Xbox 360™ video game entertainment console from 90 days to one full year. Microsoft has announced that any Xbox 360 purchased in both the United States and Canada will include this added warranty coverage, and it even applies to those who have already purchased an Xbox 360 console and who are still within their first year of ownership!

Effective today (December 22), the one year warranty is now the standard for all Xbox 360 consoles. Customers that experience hardware issues with their Xbox 360 within one year of purchase will have their consoles repaired at no cost. Moreover, the new warranty policy is retroactive, so consumers that may have already paid for out-of-warranty Xbox 360 repair within one year of the console's purchase will be eligible for reimbursement of their console repair charges.

"Our number one priority for the Xbox 360 is customer satisfaction," said Jeff Bell, Corporate Vice President of Global Marketing for Microsoft's Interactive Entertainment Business. "Now, in addition to Xbox 360 offering features such as jaw-dropping high definition graphics, an amazing variety of more than 160 games, and social online and entertainment experiences found on Xbox Live®, this warranty upgrade is an exclamation at the end of an already compelling home entertainment offering."

Customers who have already paid for repairs within their first year of ownership can expect reimbursement checks for the amount of their console hardware repair in approximately 10 weeks. These will be automatically distributed, so customers do not need to proactively contact Microsoft. Customers who have any questions regarding this policy change or who have experienced any hardware issues should visit: http://www.xbox.com/en-US/support/contact/ or call 1-800-4-MY-XBOX and speak to an agent.

This warranty extension only applies to the hardware and software of the actual Xbox 360 console itself. It does not apply to any Xbox 360 accessories, including any that may have been packaged with the console at the time of its original purpose. Xbox 360 accessories retain their original 90 day warranties. For full information on the Xbox 360 warranty, click here.

LunarAura · (12-21-2006, 09:43 PM)

So this includes all consoles unlike the previous 1 year extention that was only applicable to 2005 models?

Mrbob · (12-21-2006, 09:43 PM)

MS pretty much had too considering Sony and Nintendo offer one year on their products.

Good news regardless.

The Faceless Master · (12-21-2006, 09:43 PM)

about ****ing time (if true)

oh yeah, and good news.

is this retroactive?

aeolist · (12-21-2006, 09:44 PM)

Damn, this blows.

bill0527 · (12-21-2006, 09:44 PM)

If true, I'd say that the supposed 3-5% defect perfecentage is getting into 'class-action lawsuit' type of percentages.

GhaleonEB · 09:58 PM

.

Cardiaque · (12-21-2006, 09:45 PM)

My 3 months warranty is going out at the end of the month so I'm glad I won't have to bother getting the extended one.

Cerrius · (12-21-2006, 09:45 PM)

Originally Posted by GhaleonEB:

ah, more leaks. hope your source gets fired soon.

why isn't this guy banned yet?

what the hell?

you're such an MS tool, it's amazing

mildewproduction · (12-21-2006, 09:46 PM)

You can get banned for stuff like this???

I thought this type of info was what GAF was all about.

X26 · (12-21-2006, 09:47 PM)

Originally Posted by Cerrius:

what the hell?

you're such an MS tool, it's amazing

QFT

Anyways I hope this is true, got mine recently and given how much you hear about people's 360's breaking down the 90 day warranty does not seem like nearly enough

Stench · (12-21-2006, 09:47 PM)

Originally Posted by mildewproduction:

I thought this type of info was what GAF was all about.

It is, ignore him.

mckmas8808 · (12-21-2006, 09:48 PM)

Originally Posted by mildewproduction:

You can get banned for stuff like this???

I thought this type of info was what GAF was all about.

It is. Keep dropping that exclusive shit man. We love it.

DenogginizerOS · (12-21-2006, 09:48 PM)

If this is true, I know 3 people who in just the last week have lost their system to the RING OF FIRE (including myself). This would be GREAT news!

bishoptl · (12-21-2006, 09:49 PM)

Originally Posted by GhaleonEB:

ah, more leaks. hope your source gets fired soon.

why isn't this guy banned yet?

Smarten up.

DenogginizerOS · (12-21-2006, 09:50 PM)

I'm confused. What is going on? Is this real or not?

GhaleonEB · 09:56 PM

.

mildewproduction · (12-21-2006, 09:50 PM)

Originally Posted by GhaleonEB:

ah, more leaks. hope your source gets fired soon.

why isn't this guy banned yet?

My source will never be fired, cause my source is the love child of Bill Gates and J. Allard.

Hitler Stole My Potato · (12-21-2006, 09:51 PM)

I don't know what the hell is going on between you ladies but...

Wow if true. MS needs to have this happen.

mildewproduction · (12-21-2006, 09:52 PM)

Originally Posted by GhaleonEB:

I'd say the same for anyone working for Sony, Nintendo, Bethesda, the works. There's one guy constantly leaking stuff. I think it's bad form to support that; it's bad business. Linking to leaks reported from other sites? Fine. But this seems like a direct link from someone inside Microsoft trying to undermine them to GAF. I suggest it be cut.

and my post history does not support your accusation. what the hell back at you.

Well for one my source doesn't even work at Microsoft.

And two most of my leaks are from Press Releases. So the info hits GAF an few hours before anywhere else. It's really undermining Microsoft.

LukeSmith · (12-21-2006, 09:53 PM)

Originally Posted by mildewproduction:

You can get banned for stuff like this???

I thought this type of info was what GAF was all about.

You're the guy who lives in Portland and knows someone at MS, right?

CREEPY ISNT IT. THEY ARE COMING FOR YOU, RUN.

mildewproduction · (12-21-2006, 09:55 PM)

[QUOTE=Linking to leaks reported from other sites? Fine.

[/QUOTE]

So it's ok if IGN gets the news first because they have a source.

It's also ok if EGM gets the news first because they have a source.

But it's not ok for GAF to get the news first, because I'm not hired by GAF as a journalist? What, I should start my own blog, post the crap there first, then link to GAF? Hey at least I could make a few pennies off of Google Ads.

Merry Christmas.

DenogginizerOS · (12-21-2006, 09:55 PM)

Originally Posted by Hitler Stole My Potato:

I don't know what the hell is going on between you ladies but...

QFT. It is like a kid stumbling upon a conversation between two parents discussing "Santa Claus".

Trasher · (12-21-2006, 10:01 PM)

WOOOOOOOOOO, I'M SAVED!

Hitler Stole My Potato · (12-21-2006, 10:03 PM)

So is someone going to fill us in on this little melodrama?

Fatghost · (12-21-2006, 10:05 PM)

If MS is going to extend the warranty, how does breaking the news first undermine them?

What difference does it make...it's not like it's insider trading or something. Shit.

bishoptl · (12-21-2006, 10:05 PM)

http://www.neogaf.com/forum/showthread.php?t=134891

DenogginizerOS · (12-21-2006, 10:06 PM)

Originally Posted by bishoptl:

http://www.neogaf.com/forum/showthread.php?t=134891

Ok. What the hell????

AniHawk · (12-21-2006, 10:07 PM)

Originally Posted by bishoptl:

http://www.neogaf.com/forum/showthread.php?t=134891

Yeah, I was wondering what that was about. Thanks.

sonycowboy · (12-21-2006, 10:08 PM)

Originally Posted by mildewproduction:

Look for this news to hit tomorrow.

The 360 Warranty will be extended to a one year warranty.

Anyone who has had repairs done within the past year will get a refund.

Awesome news.

Awesome news since I FREAKING BOUGHT AN EXTENDED WARRANTY !!!!!!!!!!

That's $40 down the tubes. I know EB/Gamestop will do an immediate replacement, but I could wait a few days .

Guess the legal issues were getting pretty heavy for them to have to do this.

But, overall, it brings the cost of ownership down, which is excellent news. I doubt many factor that cost when they buy the machine, but it's there and MANY folks buy the extended warranty.

Suikoguy · (12-21-2006, 10:09 PM)

I'm going to call and make them extend my warranty I bought though them (MS)

Tieno · (12-21-2006, 10:10 PM)

Originally Posted by bishoptl:

http://www.neogaf.com/forum/showthread.php?t=134891

wtf is up with that?

DenogginizerOS · (12-21-2006, 10:11 PM)

Originally Posted by Suikoguy:

I'm going to call and make them extend my warranty I bought though them (MS)

That is actually an excellent point.

AniHawk · (12-21-2006, 10:14 PM)

Originally Posted by sonycowboy:

Awesome news since I FREAKING BOUGHT AN EXTENDED WARRANTY !!!!!!!!!!

That's $40 down the tubes. I know EB/Gamestop will do an immediate replacement, but I could wait a few days .

Guess the legal issues were getting pretty heavy for them to have to do this.

But, overall, it brings the cost of ownership down, which is excellent news. I doubt many factor that cost when they buy the machine, but it's there and MANY folks buy the extended warranty.

EB/GS was doing a deal where you got CoD2:GotY edition and a year warranty for free.

mildewproduction · (12-21-2006, 10:16 PM)

Wario64 · (12-21-2006, 10:17 PM)

Originally Posted by mildewproduction:

broken pic

2b3grna5 · (12-21-2006, 10:18 PM)

Perhaps we could move this thread to Jason Miller's myspace page.

http://profile.myspace.com/index.cfm...endid=16595424

AlanHemberger · (12-21-2006, 10:19 PM)

okay, my 360 died a while back and I have it registered with MS and everything. So when/if they announce this, do I just call and tell them I need it repaired? Do I need anything else like my receipt? I hope not. :$

Odysseus · (12-21-2006, 10:19 PM)

Bravo, Microsoft. Bra freaking vo.

It's about dern time, too.

mildewproduction · (12-21-2006, 10:22 PM)

[QUOTE=2b3grna5]Perhaps we could move this thread to Jason Miller's myspace page.

Thanks dude. Now I'll never post anything again.

TheCardPlayer · (12-21-2006, 10:25 PM)

So my 360 doesn't have any warranty now...if it breaks I'm safe right? It was made in April but it's a refurb so I got it in September. So this applies to me right?

AlanHemberger · (12-21-2006, 10:26 PM)

Originally Posted by Pedobear:

So my 360 doesn't have any warranty now...if it breaks I'm safe right? It was made in April but it's a refurb so I got it in September. So this applies to me right?

yessum.

But I have to have a receipt to get my 360 fixed?

Hitler Stole My Potato · (12-21-2006, 10:28 PM)

Originally Posted by Odysseus:

Bravo, Microsoft. Bra freaking vo.

It's about dern time, too.

There goes half of your bitchin'!

Stinkles · (12-21-2006, 10:29 PM)

[QUOTE=mildewproduction]

Originally Posted by 2b3grna5:

Perhaps we could move this thread to Jason Miller's myspace page.

Thanks dude. Now I'll never post anything again.

Uh, he's probably one of the last people on Gaf to do a simple google search.

TheCardPlayer · (12-21-2006, 10:30 PM)

Originally Posted by AlanHemberger:

yessum.

But I have to have a receipt to get my 360 fixed?

Nope. Mine was repaired without receipt.

DJ Sl4m · (12-21-2006, 10:31 PM)

I just took mine apart 2 days ago :(

It's nice to see them do the right thing, although I doubt I can get a MSFT replacement now that I've disassembled mine. ROFL :(

Hitler Stole My Potato · (12-21-2006, 10:32 PM)

[QUOTE=mildewproduction]

Originally Posted by 2b3grna5:

Perhaps we could move this thread to Jason Miller's myspace page.

Thanks dude. Now I'll never post anything again.

*scratches chin*

Hmm....interesting.

AlanHemberger · (12-21-2006, 10:32 PM)

Originally Posted by Pedobear:

Nope. Mine was repaired without receipt.

Thank ****ing God. I'm so excited now.

Methodis · (12-21-2006, 10:32 PM)

Guess all those lawsuits caught up to them.

So I'll be getting my $180 back I spent last week on getting my 360 repaired?

Odysseus · (12-21-2006, 10:32 PM)

Originally Posted by Hitler Stole My Potato:

There goes half of your bitchin'!

grrrrrrrrr

there's always macrotransactions!