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patchday
Member
(09-27-2017, 04:44 AM)
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So NRS recently released patch 1.09 which contains Raiden (which in itself was highly controversial since he's the second MK guest character) and somehow Xbox users are able to play with Raiden

The community assumes NRS released patch 1.10 to fix this. Problem is this patch is apparently wiping people's hard earned gear, shaders, etc. I have read people should report their loss to NRS.

Originally Posted by Ryce

What the FUCK?

I just downloaded a new update on PS4 that deleted my saved data. I'm furious.

I know a lot of gafs play Injustice 2 but don't visit the community thread. Just wanted to spread awareness to help out my fellow IJ2-PS4 gafs to prevent you from losing all of your hard earned gear

Take away all my gear if old NRS

[edit] This patch also wipes gear on Xbox as well
Update Apparently this issue has nothing to do with Raiden this is my mistake. Also NRS is investigating the issue.
lucebuce12
Member
(09-27-2017, 05:01 AM)
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Dang, good thing I didn't download the patch yet!
patchday
Member
(09-27-2017, 05:04 AM)
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I know right? I downloaded the patch but found it fishy NRS patched out Raiden this fast. So checked gaf thread first and saw the unfortunate news ;(

Dodged a major bullet on this one because I did not start the game. I can tell my saved files are intact since they are still dated from yesterday
beyond_death
Member
(09-27-2017, 05:05 AM)
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Wow lucky I havent used my PS4 in a few days.
GifGafIsTheBestGaf
Member
(09-27-2017, 05:19 AM)
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Too late for me
sephi22
Member
(09-27-2017, 06:23 PM)
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The update is downloaded but I haven't started the game for weeks. Am I good?
Maintenance
Member
(09-27-2017, 06:25 PM)
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robotrock
Banned
(09-27-2017, 06:27 PM)
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Is Raiden out on PS4?
PantsuJo
Member
(09-27-2017, 06:35 PM)
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So, this is really an injustice.
SenkiDala
Member
(09-27-2017, 06:36 PM)
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If it was automatically installed but I don't launch the game (until patch 1.11 for exemple) am I safe?
LordOfLore
Banned
(09-27-2017, 06:37 PM)
NRS response from 18 hours ago.

A few minutes ago.
Ryce
Member
(09-27-2017, 06:51 PM)
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Fortunately my stuff appears to have been restored, but I think I might still be missing a few items.
HelloNewman
Member
(09-27-2017, 06:54 PM)
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I thought this patch was just to make getting legendaries less of a pain in the butt? And from what I've heard people still have Raiden on XBox I think it's up to Microsoft to remove him since it's on peoples hard drives.
2n2
Member
(09-27-2017, 07:01 PM)

Originally Posted by Ryce

Fortunately my stuff appears to have been restored, but I think I might still be missing a few items.

Did you lose any shaders, sources crystals, or abilities?

Originally Posted by patchday

So NRS recently released patch 1.09 which contains Raiden (which in itself was highly controversial since he's the second MK guest character) and somehow Xbox users are able to play with Raiden

The community assumes NRS released patch 1.10 to fix this. Problem is this patch is apparently wiping people's hard earned gear, shaders, etc. I have read people should report their loss to NRS.

That's not really a good assumption, as they could not have logistically turned around a patch that fast, and it affects both consoles. This seemed like a planned update patch to fix something they missed in 1.09, which seems to be the legendary multiverse requirement changes. People are right to be upset about the inventory issue, but the Raiden thing seems like a separate issue.

Originally Posted by HelloNewman

I thought this patch was just to make getting legendaries less of a pain in the butt? And from what I've heard people still have Raiden on XBox I think it's up to Microsoft to remove him since it's on peoples hard drives.

That seems more likely.

Also, the gear system was an awful idea from the beginning for a fighting game, and continues to be so.
HelloNewman
Member
(09-27-2017, 07:39 PM)
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I hate the stats I wish they'd just gone with a costume system like KI where you can still dress up your character but the items unlock at a certain level or when you buy them with cash so you can have it instantly if you want it.
VincentMatts
Member
(09-27-2017, 07:40 PM)

Originally Posted by lucebuce12

Dang, good thing I didn't download the patch yet!

i think as long as you dont open the game, you should be ok
Ryce
Member
(09-27-2017, 07:40 PM)
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Originally Posted by 2n2

Did you lose any shaders, sources crystals, or abilities?

I don't think so, but my gear count seems a bit lower than what I remember.
Brazil
Living in the shadow of Amaz
(09-27-2017, 07:42 PM)
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Very good, WB. Very good stuff.
HelloNewman
Member
(09-27-2017, 08:29 PM)
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They didn't even fucking bother to pull the patch the stupid fucks my game just updated automatically well see what happens. It cleared my inventory but opening a loot box brought it back I only lost stuff I opened yesterday but that includes an entire set of Raiden gear thanks to a guild buff : (
patchday
Member
(09-27-2017, 09:17 PM)
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Originally Posted by SenkiDala

If it was automatically installed but I don't launch the game (until patch 1.11 for exemple) am I safe?

Yes, as long as your saved game wasn't modified. It doesn't modify them til you start the game. I'm in the same boat as you. I auto-downloaded the patch but made sure to backup my saves and never started the game.

I've got all abilities and a bunch of complete sets. So I usually check gaf before running the game when a new patch drops cause I always feared they'd wipe away all my items somehow

Originally Posted by 2n2

That's not really a good assumption, as they could not have logistically turned around a patch that fast, and it affects both consoles. This seemed like a planned update patch to fix something they missed in 1.09, which seems to be the legendary multiverse requirement changes. People are right to be upset about the inventory issue, but the Raiden thing seems like a separate issue.

Yeah I didn't have my facts right that is my bad. I'll make an edit to the OP but add it to the bottom
HelloNewman
Member
(09-27-2017, 10:09 PM)
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This is pretty bad I wonder if WB is gonna admit this is their fault because it doesn't look like this patch was tested at all. People are losing months worth of progress and hundreds of dollars worth of cash shop purchases. And the worst part is WB is not even telling people not to download the patch they haven't said what's causing the issue and that's scummy because they caused this by releasing a broken patch.
J_ToSaveTheDay
Member
(09-27-2017, 10:11 PM)
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huh, saw my PS4 download and install two patches over the course of a couple of days and thought that was weird. Haven't booted the game up yet, don't think I will. Just hope I don't lose my Wonder Woman movie costume. D:
HelloNewman
Member
(09-27-2017, 10:14 PM)
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Originally Posted by J_ToSaveTheDay

huh, saw my PS4 download and install two patches over the course of a couple of days and thought that was weird. Haven't booted the game up yet, don't think I will. Just hope I don't lose my Wonder Woman movie costume. D:

Don't launch it people are losing a day worth of progress or their entire inventories. Sometimes it's like the servers just didn't load it and opening a box brings everything back but most of the time it's just gone.
Shaanyboi
Banned
(09-27-2017, 10:15 PM)
Probably good I haven't played the game in acouple months then...
ghosttouchdowns
Member
(09-27-2017, 10:18 PM)
Whoa . . . I was going to play some tonight, but it looks like I'll stick with MvCI until I hear its safe to come back to I2.
Varshes
Member
(09-27-2017, 10:21 PM)
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Was about to launch the game and was browsing GAF at the same time, ya saved me OP!
Grimsen
Member
(09-27-2017, 10:24 PM)
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fuck, I played a few matches yesterday, didn't pay attention to my gear and shaders. Now I'm scared to start the game :(
J_Viper
Member
(09-27-2017, 10:24 PM)
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Am I safe if the patch installed but I haven't launched the game yet?
HelloNewman
Member
(09-27-2017, 10:33 PM)
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Originally Posted by J_Viper

Am I safe if the patch installed but I haven't launched the game yet?

Should be fine just don't open the game.
patchday
Member
(09-27-2017, 11:16 PM)
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Originally Posted by ghosttouchdowns

Whoa . . . I was going to play some tonight, but it looks like I'll stick with MvCI until I hear its safe to come back to I2.

Yep that's my plan too
Nightwing123
Member
(09-27-2017, 11:20 PM)
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Damn it's a good thing I didn't download the patch yet.
Spine_Ripper
Member
(09-27-2017, 11:20 PM)
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Damn I almost booted the game up yesterday and earlier today. I spent an entire afternoon grinding to get Wonder Woman from level 1 to 20, just to do a multiverse which gave you the outfit from the recent film. I'd be upset too if I lost all my progress like that.
HelloNewman
Member
(09-27-2017, 11:20 PM)
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This has pretty much killed all my enthusiasm for the game. I normally play a few hours every night but now I'm just not feeling it anymore.
2n2
Member
(09-27-2017, 11:21 PM)
I don't see how they're going to fix this without people losing some stuff. Hopefully they can just revert all their server data to the time before the patch dropped. Still, what happens if people have been playing offline?

I lost stuff before after playing offline for a while and then updating, and it never came back. It seems like the bugs were already there, but it's just now hitting larger scale. It doesn't seem like they ever got their online/offline sync stuff together, and tells me it's not going to be an easy fix.

I can see why in SFV you can only get FM when connected. I'm fine with that if it prevents this sort of situation. I'm just skeptical they have their stuff together. I don't think I have the patch downloaded before I went offline, so I'm just gonna go through and capture everything I have to be safe.
Tyaren
Member
(09-27-2017, 11:28 PM)
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So the safest thing is not to boot up the game at all for now?
2n2
Member
(09-27-2017, 11:29 PM)

Originally Posted by Tyaren

So the safest thing is not to boot up the game at all for now?

Yes, unless you want to risk losing your progress, with no idea if/when/how they are going to fix it.
sinkfla87
Member
(09-27-2017, 11:30 PM)
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This is a pretty big fuck up. Good thing I've got marvel anyway haha. I would like to play Injustice but I don't wanna risk this shit.
HelloNewman
Member
(09-27-2017, 11:37 PM)
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Even people on test your might are mad as hell about losing their items and those are the most hardcore fans netherrealm has it shows how important the gear system is even to people who just use it for costuming purposes. What would you guys find acceptable as a fix if you lost your inventory? I'd expect a huge game wide drop rate buff and a ton of diamond boxes at a minimum.
2n2
Member
(09-28-2017, 04:32 AM)
Update from the Injustice 2 Twitter:

Update and recommendation for those experiencing Gear issues: http://support.wbgames.com/link/portal/24022/24028/Article/1732/

We’re aware that some players who downloaded the most recent Injustice 2 patch are missing Gear they have earned. For those affected by this issue - please try and reboot the game after installing the patch. This should recover any Gear earned before 9/25.

If you earned gear after 9/25 that was not restored, the game team is still investigating this issue. We sincerely apologize for any inconvenience or frustration this has caused and thank you for your patience!

I have no idea if they actually did anything on their side and this actually does anything, or it's just a generic response.

Guess I'll wait for reports before updating or launching.
patchday
Member
(09-28-2017, 08:44 AM)
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man I fear it will be next week before this thing is playable again

I guess I can just hop online and fight. Then restore my save but I'd prefer not to risk it :)
Surface of Me
Member
(09-28-2017, 09:06 AM)
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Originally Posted by HelloNewman

This is pretty bad I wonder if WB is gonna admit this is their fault because it doesn't look like this patch was tested at all. People are losing months worth of progress and hundreds of dollars worth of cash shop purchases. And the worst part is WB is not even telling people not to download the patch they haven't said what's causing the issue and that's scummy because they caused this by releasing a broken patch.

A Siege patch the other week was messing with PS4 hardrives, Sony admitted fault IIRC. If this is Sony again...they need to rework their patch certification.
HelloNewman
Member
(09-28-2017, 06:37 PM)
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Originally Posted by Surface of Me

A Siege patch the other week was messing with PS4 hardrives, Sony admitted fault IIRC. If this is Sony again...they need to rework their patch certification.

It's happening on Xbox as well this is NRS being morons and not testing their patches.
MisterLuffy
Member
(09-28-2017, 07:04 PM)
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Thanks for the heads up, haven't launched this game in months.
Marvel
could never
(09-28-2017, 07:40 PM)
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Shit, I was playing yesterday... don't think I lost anything though.
2n2
Member
(09-29-2017, 04:03 PM)
Latest update:

Injustice2‏ @InjusticeGame

Update: a patch will be available soon that will stop the deletion of Gear. Apologies for the delay and we thank you for your patience!

I wonder what "soon" means, and it does not sound encouraging if you lost stuff already.
TotalMackerel
Member
(09-29-2017, 05:08 PM)
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Originally Posted by 2n2

Latest update:



I wonder what "soon" means, and it does not sound encouraging if you lost stuff already.

Up now on PS4.
2n2
Member
(09-29-2017, 05:14 PM)

Originally Posted by TotalMackerel

Up now on PS4.

OK, thanks.

Time to check the damage.
patchday
Member
(09-29-2017, 07:44 PM)
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I'm at work right now; will be nice to be able to play this game again when I get home. But they are not making any compensations? Ouch, glad I wasn't affected but I feel for others loss. I am sure they will square up source crystal losses surely
2n2
Member
(10-04-2017, 11:59 PM)
Update:

Over the next few hours we’ll be rolling out a fix to return lost Gear to our affected users. You’ll need to reboot your console to get the update. Keep in mind it may take some time for your Gear to sync. Thank you for your patience!

Hopefully those that lost stuff have it all back after this.
patchday
Member
(10-05-2017, 02:30 AM)
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oh snap so they did come up with a solution. Good to read.

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