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a Master Ninja
for whom the Bell trolls
(10-04-2009, 12:00 AM)
 
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US Retail Musings for October: PS3 rises to heaven, PSPgo sinks to hell? #1

It's about time we had another one of these topics. For the uninitiated, this is a thread for retail employees to share their anecdotal evidence on sales and their experiences on the retail end of the games industry. I recommend against posting any hard sales numbers that could get your fired.

Here is what I personally have witnessed working at a major electronics retailer:

Systems
PS3 - Selling like hotcakes. Slims are flying off the shelves in a manor I never thought the PS3 would achieve. A lot of excitement behind the PS3 now.

PSPgo - Still early, but so far this thing has been a colossal failure. Since launch we sold one (1) PSPgo. That's three days of sales and only one unit sold. We sold 20 DSi's the day it launched, for comparison.

360 - Since the price drops we seem to be selling roughly the same number of 360s, but now a higher percentage of them are Elites.

Wii - Consumer behavior seemingly unaffected by the price drop at this point.

DS - Great, as always.

Games
Guitar Hero 5 - Absolutely stagnant sales. Numerous customer have expressed surprise that GH5 has been released.

Beatles Rock Band - Big first day sales, but these $250 LE bundles and especially the $100 guitars aren't going anywhere. The $140 bundles are doing alright, in part because it's the only guitar+drum+game bundle we carry anymore.

Need for Speed - sold a ton of copies because of the sale, previously interest was lukewarm

GTPortable - best selling PSP game I've seen all year, no doubt

ODST - excellent sales, not quite the Halo 3 frenzy, but still very good
chubigans
Member
(10-04-2009, 12:02 AM)
 
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#2

ninja, have you seen any increase in regular PSP sales? I'm almost thinking that PSP sales will pick up slightly only because the GO is such an unfriendly mass-market device, yet people might get caught up in all the PSP hype anyways.
Cat in the Hat
Member
(10-04-2009, 12:03 AM)
 
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#3

I'm surprised 1 person bought it to be honest.
bud
straight
(10-04-2009, 12:05 AM)
 
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#4

why would you even buy a psp go? there's no umd player, the screen's smaller and it costs more.
Cat in the Hat
Member
(10-04-2009, 12:07 AM)
 
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#5

Originally Posted by bud:
why would you even buy a psp go? there's no umd player, the screen's smaller and it costs more.
plus it causes cancer.
madmook
Member
(10-04-2009, 12:07 AM)
 
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#6

I'm still on the fence with the Go, and I am hoping that the high price turns enough people off to force Sony to drop the price in a short time.
matmanx1
Member
(10-04-2009, 12:07 AM)
 
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#7

PS3 - Hot, as the OP said.

PSPGo - We sold 9 on the opening 3 days. All 9 were from folks who had pre-oredered it.

360 - seems to be pretty much maintaining a steady pace but well back of the current PS3 and Wii sales.

Wii - definitely picked up steam since the price drop. Things were pretty stagnant before the drop.

DS/DSi - Also steady but not selling at the same rate they were earlier in the year.

PSP3000 - Sold well in the Dissidia bundle but has dropped off since.

ODST is doing gangbusters. Scribblenauts and Mario and Luigi are both frequently out of stock. Midnight launch for Uncharted 2 and Brutal Legend confirmed due to pre-order numbers being high.
UraMallas
Member
(10-04-2009, 12:08 AM)
 
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#8

Is anybody else just covered in Fight Night copies? Our store can't seem to give them away on either system.

PSPGo hasn't sold a single system yet.

PS3 is selling well above what it was before the Slim came out. Still chugging along really well even three weeks out.

360s aren't selling any more than they did but they aren't selling any less, either.

My store has seen a slightly renewed interest in the Wii after the price drop, I bet we've sold 15% more units per day.

ODST has sold completely out, twice since launch. That is something like 450 copies in a week at just my store.
Takao
Member
(10-04-2009, 12:08 AM)
 
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#9

Considering Sony has been very much "PSP Go --- What?!" in terms of the whole lack of marketing. I don't think they expected it to be a collosal seller. They probably see it as a stepping stone in that so-called ten year life cycle for the PSP, and to test the waters as to see what they can do with the complete followup to the PSP.
KaYotiX
Member
(10-04-2009, 12:08 AM)
 
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#10

Originally Posted by bud:
why would you even buy a psp go? there's no umd player, the screen's smaller and it costs more.

It also looks more uncomfortable to play.....ill just stick with my PSP2000 for awhile.
DMeisterJ
Member
(10-04-2009, 12:09 AM)
 
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#11

Originally Posted by a Master Ninja:
Wii - Consumer behavior seemingly unaffected by the price drop at this point.

Both surprising and not.

The Wii has the 'problem' of being the system that doesn't really need to drop the price to entice people to buy the system. I didn't ever think price was holding the Wii back from potential sales, but compelling software to push the platform, while the PS3/360 have the opposite problem of having software to push teh platform, but a high entry price which is hard to swallow given the economic climate.

Or it could just be that the Wii was 250 for such a long time that any potential for a price cut to raise sales is gone, because of the lower entry price, and I'm an idiot. Who knows.
UraMallas
Member
(10-04-2009, 12:10 AM)
 
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#12

Originally Posted by Takao:
Considering Sony has been very much "PSP Go --- What?!" in terms of the whole lack of marketing. I don't think they expected it to be a collosal seller. They probably see it as a stepping stone in that so-called ten year life cycle for the PSP, and to test the waters as to see what they can do with the complete followup to the PSP.
I'd say they are really testing the waters in regards to the distribution set-up they are doing for the Go.
Jtyettis
Member
(10-04-2009, 12:11 AM)
 
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#13

Quote:
GTPortable - best selling PSP game I've seen all year, no doubt

It should be interesting to see where this goes and especially after seeing the first day Japan numbers.

I'm a little surprised on the Wii movement as I definitely have seen different.

In the context of the 360 and PS3 sales are we talking the month of September here as measure or the last 3 days as of October?

GO sounds about right.

Quote:
Wii - definitely picked up steam since the price drop. Things were pretty stagnant before the drop.

Sounds more in line with what I've seen.

Originally Posted by UraMallas:
ODST has sold completely out, twice since launch. That is something like 450 copies in a week at just my store.

Unreal.
LiquidMetal14
Member
(10-04-2009, 12:11 AM)
 
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#14

I've had this talk with managers at Gamestop and Gamecrazy about the Wii. The 50 dollar cut was not going to have this huge impact. Sure things will pick up for the holidays but in terms of a major uplift, I wouldn't bet on it.
Beezy
in the heezy fo sheezy
(10-04-2009, 12:12 AM)
 
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#15

Originally Posted by a Master Ninja:
GTPortable - best selling PSP game I've seen all year, no doubt
This finally came out?!
RBH
hello friends
(10-04-2009, 12:14 AM)
 
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#16

Glad to see another Retail Musings thread.

Hopefully it doesn't turn to shit with people posting Amazon numbers or any stupid shit like that.
Takao
Member
(10-04-2009, 12:15 AM)
 
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#17

Originally Posted by Beezy:
This finally came out?!

Came out Thursday.
bigdaddygamebot
Member
(10-04-2009, 12:15 AM)
 
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#18

Originally Posted by Cat in the Hat:
plus it causes cancer.

True story?
1000Hurts
Junior Member
(10-04-2009, 12:15 AM)
 
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#19

Originally Posted by Cat in the Hat:
plus it causes cancer.

...while the PS3 cures it.
LiquidMetal14
Member
(10-04-2009, 12:16 AM)
 
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#20

Let me show you the Amaz.........

Never mind.

Originally Posted by 1000Hurts:
...while the PS3 cures it.
I approve of witty comments like this.
SlipperySlope
Member
(10-04-2009, 12:16 AM)
#21

Has the Wii price drop been advertised? I have yet to see an advertisement.
Calcaneus
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(10-04-2009, 12:17 AM)
 
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#22

I expected as much for the PSPGo. The PSP already isn't exactly a monster sales wise, why would people suddenly start paying for a version of the machine that costs more and doesn't even have the umd drive. Digital Distribution can already be done with regular PSPs as well.
Phantast2k
Member
(10-04-2009, 12:17 AM)
 
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#23

I think the reception of Wii's price drop is far greater in non-game-specialized stores - such as Walmart or Best Buy.
Virro
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(10-04-2009, 12:18 AM)
 
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#24

For you guys, what's the major reason people are choosing to buy the slim over the bundled older models?
evolution
Member
(10-04-2009, 12:18 AM)
 
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#25

Originally Posted by SlipperySlope:
Has the Wii price drop been advertised? I have yet to see an advertisement.
yeah its being advertised on tv. Saw it last night
DrPirate
Member
(10-04-2009, 12:18 AM)
 
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#26

Originally Posted by Cat in the Hat:
I'm surprised 1 person bought it to be honest.

Seriously. Worst deal in history (imo)
Teddman
Member
(10-04-2009, 12:19 AM)
 
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#27

PSPGo is going to be the biggest hardware flop that the industry has seen in a long, long time.
Virro
Member
(10-04-2009, 12:22 AM)
 
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#28

Originally Posted by Teddman:
PSPGo is going to be the biggest hardware flop that the industry has seen in a long, long time.

I don't understand how they can finally figure it out with the slim design team and be so far off the mark on the Go's pricing.
Duke Togo
Member
(10-04-2009, 12:22 AM)
 
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#29

The PSP GO has to be far less expensive before I'd consider it. I like the look of it, but I'm not shelling out that kind of coin for a handheld.
jeremy1456
Member
(10-04-2009, 12:23 AM)
 
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#30

There has been very little advertisement for the Wii's price drop because Nintendo is still embarrassed about submitting defeat.
a Master Ninja
for whom the Bell trolls
(10-04-2009, 12:23 AM)
 
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#31

Originally Posted by chubigans:
ninja, have you seen any increase in regular PSP sales?
So far, no.
Originally Posted by matmanx1:
Scribblenauts and Mario and Luigi are both frequently out of stock.
M&L is doing ok, but we have sold out of Scribblenauts twice. I should have put that in the OP.
Originally Posted by Virro:
For you guys, what's the major reason people are choosing to buy the slim over the bundled older models?
I haven't had the bundles since before the slim came out.
Originally Posted by UraMallas:
Is anybody else just covered in Fight Night copies? Our store can't seem to give them away on either system.
Dear god yes. I know FNR3 was pretty popular, but I have to wonder how our buyer got tricked into ordering as many Round 4 copies as Madden copies. It's ridiculous. And nobody wants the game.
DMeisterJ
Member
(10-04-2009, 12:24 AM)
 
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#32

Originally Posted by jeremy1456:
There has been very little advertisement for the Wii's price drop because Nintendo is still embarrassed about submitting defeat.



lovely
LiveFromKyoto
make it rain, motherfucker
(10-04-2009, 12:24 AM)
 
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#33

Originally Posted by Teddman:
PSPGo is going to be the biggest hardware flop that the industry has seen in a long, long time.

Kind of a shame, it's a kickass little piece of hardware. Everybody who's bought one seems pretty happy with the device. The truth seems to be more that Sony caved to retailer pressure because they need display space for the PS3 and hobbled the device with a high retailer margin price. By the same token, retailers seem highly resistant to it - there are no demo units, and outlets like Blockbuster don't even seem to be carrying it.
elrechazao
Banned
(10-04-2009, 12:24 AM)
 
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#34

Originally Posted by Virro:
I don't understand how they can finally figure it out with the slim design team and be so far off the mark on the Go's pricing.

All things must balance to zero. Go has to fail since slim has gone so brilliantly.
UraMallas
Member
(10-04-2009, 12:25 AM)
 
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#35

Originally Posted by Virro:
For you guys, what's the major reason people are choosing to buy the slim over the bundled older models?
The only bundle we are offering is the 160GB Uncharted Bundle and that isn't selling because the bundle is $400 and Uncharted is $30, new. We have unbundled PS3 80GB sitting at $300 but they aren't selling AT ALL. We have tens of them in the back. There was a time, right when the Slim came out, that some people came in actively searching the for the 80GB version because they didn't want the Slim but that has basically stopped happening now.

Last edited by UraMallas : 10-04-2009 at 12:30 AM.
GarthVaderUK
Member
(10-04-2009, 12:28 AM)
 
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#36

Thanks for the musings guys, always an interesting read :)
matmanx1
Member
(10-04-2009, 12:28 AM)
 
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#37

Originally Posted by Teddman:
PSPGo is going to be the biggest hardware flop that the industry has seen in a long, long time.

By what metric? How do you gauge something like that? Pure hardware sells alone do not and will not tell the full story. It will be impossible to judge how many people came in to see a Go and decided to buy a 3000 instead or just decided to buy a DD copy of new game "X" instead of the UMD copy.

And on that same page, if Sony only sales 10k PSPGo's in a year in the US but manages to sale 3x as much PSP DD content as they did the year before then can that really be counted as a failure?

And btw, the 10k number is completely arbitrary. I just pulled it out of the air. I have no predictions on the years sales for the Go.
neojubei
Console Ultimate Warrior!
(10-04-2009, 12:30 AM)
 
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#38

Originally Posted by matmanx1:
PS3 - Hot, as the OP said.

PSPGo - We sold 9 on the opening 3 days. All 9 were from folks who had pre-oredered it.

360 - seems to be pretty much maintaining a steady pace but well back of the current PS3 and Wii sales.

Wii - definitely picked up steam since the price drop. Things were pretty stagnant before the drop.

DS/DSi - Also steady but not selling at the same rate they were earlier in the year.

PSP3000 - Sold well in the Dissidia bundle but has dropped off since.

ODST is doing gangbusters. Scribblenauts and Mario and Luigi are both frequently out of stock. Midnight launch for Uncharted 2 and Brutal Legend confirmed due to pre-order numbers being high.

SWEET!
MirageDwarf
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(10-04-2009, 12:31 AM)
 
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#39

Originally Posted by matmanx1:
Midnight launch for Uncharted 2 and Brutal Legend confirmed due to pre-order numbers being high.

Midnight launch of Brutal Legend!!! Who would have thought that?

yeah, i know it's not just because of Brutal Legend.
UraMallas
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(10-04-2009, 12:32 AM)
 
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#40

We are only doing a midnight launch of Modern Warfare 2. However, we never do midnight launches. The last one we did was Madden 09
Kagari
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(10-04-2009, 12:32 AM)
 
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#41

Originally Posted by UraMallas:
The only bundle we are offering is the 160GB Uncharted Bundle and that isn't selling because the bundle is $400 and Uncharted is $30, new. We have unbundled PS3 80GB sitting at $300 but they aren't selling AT ALL. We have tens of them in the back. There was a time, right when the Slim came out, that some people came in actively searching the for the 80GB version because they didn't want the Slim but that has basically stopped happening now.

Meijer dropped the price on those to $260 or something. Guess whoever you work for should do the same.

Surprised to see PS3 keeping good sales.

Not surprised at the PSPgo bomba. It's way too expensive.
faridmon
Banned
(10-04-2009, 12:34 AM)
#42

Hell yeah for Brutal Legend and Scribblenauts talk.
Crazymoogle
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(10-04-2009, 12:36 AM)
 
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#43

Warning: I'm not retail so I'll leave the real observations to those folks. :)

I can say from personal observation that retailer acceptance has been pretty uneven. The electronics retailers (Futureshop, Best Buy, etc.) seem to love it. Ads, store space, lots of PSN game cards. But EB/Gamestop (from a sample size of two stores) seems to have gone out of their way to hide the systems. Heck, they wouldn't even let me preorder it last month.

(This actually made buying one a more pleasant experience, but there you go.)

Totally impressed by the system, though.

Incidentally saw one mother drag her kids into an EB while I was shopping today, she knew what the go was and waved it off instantly. One look at her kids and I knew why; no way she wanted to spend more money on something she didn't think her kids would be responsible enough with. Heavily anecdotal, but evidence that the DS is always going to be more kid friendly.

Quote:
Midnight launch of Brutal Legend!!! Who would have thought that?

I'm surprised too. Almost as much as I am about the widespread sales push on Scribblenauts...
Scotch
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(10-04-2009, 12:37 AM)
 
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#44

Some Dutch musings if that's okay.

PSPGo - We sold 3 so far, which is about 3 more than I was expecting.

PS3 - Is selling really well after the price drop, probably best selling hardware right now. (Always sold better than 360 over here, though)

Xbox 360 - Price drop hasn't changed much, except that we never sold Elites before now. Halo ODST doesn't sell hardware but that was to be expected.

Wii - Pricedrop's done nothing so far, hardware still selling rather poorly considering. I don't think most people are even aware it dropped in price. Software sales are downright terrible apart from the Nintendo stuff.

FIFA 10 is HUGE, and probably selling at a 2:1 ratio in favor of the PS3.
Jtyettis
Member
(10-04-2009, 12:38 AM)
 
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#45

Hmm, haven't heard anything on a midnight launch for the 13th at my local store. Maybe interested in going if they have one which they normally do if any GS's do.
MikeE21286
Member
(10-04-2009, 12:40 AM)
 
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#46

I'm not surprised at the pspgo. It's getting hidden by all the ps3 slim marketing going on (that's only the beginning of its problems). I can't think of one single pspgo ad I have seen.
SonOfABeep
Plays on Easy Mode
(10-04-2009, 12:41 AM)
 
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#47

Just say PSP NO

Good to see the good redesigned Sony product doing well, though.
gkrykewy
Member
(10-04-2009, 12:41 AM)
 
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#48

Originally Posted by matmanx1:
By what metric? How do you gauge something like that? Pure hardware sells alone do not and will not tell the full story. It will be impossible to judge how many people came in to see a Go and decided to buy a 3000 instead or just decided to buy a DD copy of new game "X" instead of the UMD copy.

Come on, really? So what MS should do is release a $500 360 with no DVD drive to spur Elite sales?
yankeeforever2
Member
(10-04-2009, 12:42 AM)
 
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#49

PS3-selling good
Xbox 360-selling decent
Wii-have one machine left, selling good
DS/DSI-been sold out of these for a month
PSP-never got the go and I have only ever seen one PSP unit actually sell (the stack of them in the cage never changes)
wholesaler which is located near every other store under the sun so not many people but games or systems there.
Kintaro
Worships the porcelain goddess
(10-04-2009, 12:42 AM)
 
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#50

I guess I'll chime in from a small, military town Game Store.

PS3 - Selling well. Our shipments coming in are quite large now and we sell through them in about a week or two.

360 - Selling more Elites.

Wii - Have not sold one console since the price drop. Weird.

PSP Go - Got 10 in, sold all 10. 5 Pre-orders, rest walk ins.

PSP Norm - No movement.

DSi - Selling okay in this area.

------

Games:

ODST sold well, but we're getting a ton back in towards Modern Warfare 2 already. People were not pleased.

MW2 Pre-orders are disgusting and Goggles Edition is back for pre-order and selling nicely. I would say I'm surprised, but I'm never surprised at the shit people buy anymore.

Uncharted 2 - Some pre-orders, not a ton. I keep pushing it though. Fuck you, I'm a fan. =P

Brutal Legend - Nothing.

Dragon Age - More pre-orders than Brutal Legend. I'm kind of surprised.

GT PSP - Sold out of the 10 we got.

Need for Speed Shift - Selling very well.

Tekken 6 - Decent pre-order movement.

DS Software - Prepare to choke yourself. Imagine stuff sells the most in my area. No contest.

PSP Software - Sluggish outside of GT this week.

Wii Software - Wii Sports Resort is about it.

-----

Shooters rule this area, so it's not surprising MW2 is ruling it. Everything else is poor in comparison.
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