Laughing Banana
Weeping Pickle
(11-25-2011, 02:13 AM)

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Video Game companies that treat their customers like crap #1

This is something that seriously blows my mind: How many gamers seem so willingly to just accept how developers/publishers treating them like shit.

Bethesda immediately comes to mind. Again and again and again they released their game in a broken state--crashes, bugs, lags, you name them--and yet gamers continue to praise them to high heaven and continue to buy their games in droves. No wonder they continue to show "fuck them why the hell should we care" attitude towards the problems gamers have for their games.

DLCs also in paper seem like a sound feature, and there are companies that provide good content in their DLCs. But it seems like for every company that get DLC right there are five of them that do them in a way that will make your head hurt. Ridge Racer Vita's 5 cars and 3 courses comes to mind.

So GAF members, call out the companies you think treating their customers like crap. Companies that just don't care, companies who just want to milk your money for all its worth without providing proper compensation for it, companies who lie about promises they make... companies that just do not care.
Anth0ny
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(11-25-2011, 02:14 AM)

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#2

TemplaerDude
(11-25-2011, 02:15 AM)

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#3

Ubisoft and their pathetic DRM that does more harm to the paying customer than to the pirate.
Yagharek
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(11-25-2011, 02:15 AM)

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#4

EA and Microsoft double teaming with Fifa Ultimate Team account theft.
sixteen-bit
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(11-25-2011, 02:16 AM)

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#5

Capcom thread?
alr1ght
bish gets all the credit :)
(11-25-2011, 02:23 AM)

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#6

Crapcom
Ubisoft
EA
Bethesda

They will all have their defenders in here, though.
K.Sabot
Member
(11-25-2011, 02:23 AM)

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#7

Namco, though they're recovering.
Derrick01
Banned
(11-25-2011, 02:25 AM)

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#8

I don't know how anyone else can be at the top of a list like this other than EA. They are the king of treating their customers like shit.
hardcastlemccormick
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(11-25-2011, 02:26 AM)

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#9

We'd be better off naming the exceptions at this point.
To Far Away Times
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(11-25-2011, 02:26 AM)

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#10

Originally Posted by RandomVince: View Post
EA and Microsoft double teaming with Fifa Ultimate Team account theft.
Yeah, this one has pissed me off quite a bit. I'm pretty sure it's going to become a big issue soon enough and MS and/or EA are going to have to own up to it.
Zee-Row
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(11-25-2011, 02:26 AM)

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#11

Scamco with the bullshit DLC im hearing about with Ridge Racer Vita.
outunderthestars
He's not our sharpest knife. In fact, he's one of our dullest.
(11-25-2011, 02:26 AM)
#12

Originally Posted by Laughing Banana: View Post
This is something that seriously blows my mind: How many gamers seem so willingly to just accept how developers/publishers treating them like shit.

Bethesda immediately comes to mind. Again and again and again they released their game in a broken state--crashes, bugs, lags, you name them--and yet gamers continue to praise them to high heaven and continue to buy their games in droves. No wonder they continue to show "fuck them why the hell should we care" attitude towards the problems gamers have for their games.

DLCs also in paper seem like a sound feature, and there are companies that provide good content in their DLCs. But it seems like for every company that get DLC right there are five of them that do them in a way that will make your head hurt. Ridge Racer Vita's 5 cars and 3 courses comes to mind.

So GAF members, call out the companies you think treating their customers like crap. Companies that just don't care, companies who just want to milk your money for all its worth without providing proper compensation for it, companies who lie about promises they make... companies that just do not care.

I'll take Bethesda's ambitious and buggy games over Capcom/Namco's marginal/lazy/uninspired efforts any day.
Ezalc
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(11-25-2011, 02:26 AM)

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#13

Originally Posted by Anth0ny: View Post
First reply gets it like always.
PaleFolklore
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(11-25-2011, 02:27 AM)

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#14

Ubisoft
EA
Activision

It's sad that these major publishers have no respect for their customers. Oh well, I'm learning who to avoid or buy on the cheap.
LuchaShaq
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(11-25-2011, 02:27 AM)

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#15

Originally Posted by alr1ghtstart: View Post
Bethesda

They will all have their defenders in here, though.
Don't have opressive DRM.

One of the few companies that releases substantial quality DLC despite the horse armor nonsense.

No bullshit pre order/online pass nonsense.

Games are bound to be buggy due to their gigantic nature but they have always been diligent in patching and releasing mod tools.

One of the few companies where I can pay for a new copy and feel good about my decision.]
bounchfx
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(11-25-2011, 02:27 AM)

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#16

Originally Posted by Laughing Banana: View Post
Bethesda immediately comes to mind. Again and again and again they released their game in a broken state--crashes, bugs, lags, you name them--and yet gamers continue to praise them to high heaven and continue to buy their games in droves. No wonder they continue to show "fuck them why the hell should we care" attitude towards the problems gamers have for their games.

What are you fucking crazy? Bethesda worked their asses off to bring you the best possible game they could make within the time frame they had available, one that's getting universally praised and you have the audacity to say they're treating their customers like crap? get the fuck out of here.
Speevy
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(11-25-2011, 02:29 AM)

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#17

Natsume.

They know why.
Stuart444
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(11-25-2011, 02:29 AM)

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#18

Bioware considering some of the stuff they have said including their defense of Dragon Age 2. It's easy to blame EA over all of it but someone from Bioware more or less said EA has nothing to do with it (or something like that)
B.K.
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(11-25-2011, 02:29 AM)

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#19

Nintendo.
jeremy1456
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(11-25-2011, 02:29 AM)

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#20

Square-Enix. There's the tax on their handheld games, plus they've only released three, legitimately good games that were not remakes in the last ten years.
Medalion
Banned
(11-25-2011, 02:30 AM)

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#21

Originally Posted by B.K.: View Post
Nintendo.
3/10
disco
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(11-25-2011, 02:30 AM)

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#22

All of them.
Like the hat?
Member
(11-25-2011, 02:31 AM)

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#23

Nintendo of America are useless. Refused to transfer over my $400+ of WiiWare/vc titles, when I had to buy a new wii, plus the whole not giving us games that gamers want, even when they are already available in English, etc

Nintendo is my favorite developer by far, but NOA is just shit.
outunderthestars
He's not our sharpest knife. In fact, he's one of our dullest.
(11-25-2011, 02:31 AM)
#24

Originally Posted by bounchfx: View Post
What are you fucking crazy? Bethesda worked their asses off to bring you the best possible game they could make within the time frame they had available, one that's getting universally praised and you have the audacity to say they're treating their customers like crap? get the fuck out of here.
This, and at least they try to patch as many bugs as possible even after launch.

I put over 200 hours into Fallout 3. Also one of the best collector's editions this generation.
speedpop
Has problems recognising girls
(11-25-2011, 02:31 AM)

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#25

It will be interesting to see the damage control from Bethesda headquarters. I personally think they are alright but they lack a few fundamentals that make playing a game enjoyable which is why I don't play their games. My problems have not stopped my better half from loving the Elder Scrolls franchise since Morrowind however. Isn't that the beauty of a subjective hobby?
Foffy
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(11-25-2011, 02:32 AM)

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#26

Originally Posted by B.K.: View Post
Nintendo.
Of America, right?
Derrick01
Banned
(11-25-2011, 02:32 AM)

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#27

Originally Posted by LuchaShaq: View Post
Don't have opressive DRM.

One of the few companies that releases substantial quality DLC despite the horse armor nonsense.

No bullshit pre order/online pass nonsense.

Games are bound to be buggy due to their gigantic nature but they have always been diligent in patching and releasing mod tools.

One of the few companies where I can pay for a new copy and feel good about my decision.]
I didn't really notice that they didn't do all that shit. When you put it like that Bethesda's probably one of the best game companies out there for customers. Well, 360 and PC customers at least :P
SykoTech
Member
(11-25-2011, 02:33 AM)

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#28

Saw the thread title and said to myself "the first reply will be Capcom, no doubt about it". Then I clicked and scrolled down:

Originally Posted by Anth0ny: View Post
Satisfied.
Incendiary
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(11-25-2011, 02:33 AM)

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#29

Originally Posted by Laughing Banana: View Post
Bethesda immediately comes to mind. Again and again and again they released their game in a broken state--crashes, bugs, lags, you name them--and yet gamers continue to praise them to high heaven and continue to buy their games in droves. No wonder they continue to show "fuck them why the hell should we care" attitude towards the problems gamers have for their games.
I've heard a lot of people complaining about Skyrim, but in about 50 hours of play it only froze on me once. I never had any problems with Fallout 3, and New Vegas froze on me maybe ten times total in over 100 hours of play easily. And I've never run into any game-breaking glitches. I understand people's irritations at having problems with it, but I wouldn't consider them to treat their customers like crap. There's a marked difference between releasing a huge, open-world game with tons of possibilites that has some bugs and glitches that can be patched, and, say, forcing players to be online in order to play their games.

Not pointing any fingers. Of course.
CharmingCharlie
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(11-25-2011, 02:33 AM)

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#30

From a PC gamers perspective there are 4 companies that I refuse to purchase games from because they have a habit of treating PC gamers like crap

Ubisoft principally due to their horrible DRM, but the quality of their games and PC ports are also a big factor

EA I want nothing to do with Origin and getting sick of some of their money grubbing practices.

Rockstar principally due to the incredible low quality of their PC ports.

Activision .... nuff said really.
Mechazawa
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(11-25-2011, 02:33 AM)

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#31

Originally Posted by bounchfx: View Post
What are you fucking crazy? Bethesda worked their asses off to bring you the best possible game they could make within the time frame they had available, one that's getting universally praised and you have the audacity to say they're treating their customers like crap? get the fuck out of here.
Yeah, it's not like PC Rage and Brink weren't shining turds shoved out well before they should have been.

...oh, wait.
SwiftSketcher
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(11-25-2011, 02:33 AM)

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#32

We don't need these many Capcom threads.
bounchfx
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(11-25-2011, 02:35 AM)

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#33

Originally Posted by Mechazawa: View Post
Yeah, it's not like PC Rage and Brink weren't shining turds shoved out well before they should have been.

...oh, wait.
yeah that's the whole story behind those games. All Bethesda too. Nothing to do with Splash Damage, id, or everything that went into them and all the logistics surrounding them.

...oh, wait.
outunderthestars
He's not our sharpest knife. In fact, he's one of our dullest.
(11-25-2011, 02:36 AM)
#34

Originally Posted by Mechazawa: View Post
Yeah, it's not like PC Rage and Brink weren't shining turds shoved out well before they should have been.

...oh, wait.
Bethesda gave both of those games incredibly long development time. Sometime games just aren't all that good.
alr1ght
bish gets all the credit :)
(11-25-2011, 02:36 AM)

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#35

Originally Posted by hardcastlemccormick: View Post
We'd be better off naming the exceptions at this point.
probably

Valve
CDPR
baekshi
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(11-25-2011, 02:37 AM)

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#36

Namco.
Mechazawa
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(11-25-2011, 02:37 AM)

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#37

Originally Posted by bounchfx: View Post
yeah that's the whole story behind those games. All Bethesda too. Nothing to do with Splash Damage, id, or everything that went into them and all the logistics surrounding them.

...oh, wait.
Who gives a shit why these games are/were broken. The fact of the matter is that Bethesda put both products out and asked for money to play them in the state they were in.

That should've NEVER happened.
Foffy
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(11-25-2011, 02:38 AM)

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#38

Originally Posted by alr1ghtstart: View Post
probably

Valve
CDPR
Bohemia Interactive

Hm...all of these companies make games mostly for PC, a place where too many companies shit on gamers.
Derrick01
Banned
(11-25-2011, 02:38 AM)

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#39

Originally Posted by Mechazawa: View Post
Yeah, it's not like PC Rage and Brink weren't shining turds shoved out well before they should have been.

...oh, wait.
I don't know about Brink but Rage was fine for nvidia users. I think you should be splitting some of that blame on AMD, especially since pretty much every major Fall release has had problems with them at launch.

Unless you were talking about game quality, in which case you're insane. Rage is great.
Incendiary
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(11-25-2011, 02:38 AM)

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#40

Originally Posted by CharmingCharlie: View Post
Activision .... nuff said really.
That's an interesting point. I don't particularly like Activision either due to their business process and haven't bought one of their games since Prototype. But aside from Bobby Kotick being a dick and running franchises into the ground, does Activision really treat their customers like crap?

Wait...I forgot about the Call of Duty tax since I don't play it. Never mind, continue on and forget I said anything.
hteng
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(11-25-2011, 02:38 AM)

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#41

Ubisoft. they intentionally delay PC releases in favor of console releases so they could "combat" piracy.
Lebron
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(11-25-2011, 02:38 AM)

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#42




Masters of the troll for the past decade
tinders
Junior Member
(11-25-2011, 02:39 AM)

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#43

Originally Posted by Like the hat?: View Post
Nintendo of America are useless. Refused to transfer over my $400+ of WiiWare/vc titles, when I had to buy a new wii
This is my experience too - my GPU started to die, produced artifacts all over the screen. Was told by Nintendo that I couldn't take my games (or most of my saves with me).

Now I have 2 Wii's - one just for VC & WiiWare, and the other for Wii games. Had to use Homebrew to get all my saves across.

Hopefully this is addressed when WiiU hits.
viciouskillersquirrel
NeoGAF's Emotion Exchequer Extraordinaire
(11-25-2011, 02:39 AM)

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#44

Originally Posted by Foffy: View Post
Of America, right?
NCL were the ones who instituted region locking on the 3DS. No excuse for that.

The rest I attribute to simple incompetence rather than to malice, including the 3DS's initial price. Charging a fat $70 margin on the 3DS is just what a corporation does and they are welcome to charge any price they want, just as you, the customer, are free to not buy their products. Value is in the eye of the purchaser, after all.
Lothars
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(11-25-2011, 02:40 AM)

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#45

I think you guys are crazy for listing Capcom but the main ones that do treat their customers like crap are activision and ubisoft.
bounchfx
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(11-25-2011, 02:41 AM)

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#46

Originally Posted by Mechazawa: View Post
Who gives a shit why these games are/were broken. The fact of the matter is that Bethesda put both products out and asked for money to play them in the state they were in.

That should've NEVER happened.
get out of here if you are willing to be that ignorant about the process. There's way more going on in development than what you are aware of, clearly. Bad games happen, and you think they did it on purpose? Neither were terrible, but it's not like they could sustain development costs for much longer. They did what they could. If you're looking for ANYONE to 'blame' here, it's the development houses themselves and not Bethesda. If you cry over Brink and Rage I can't imagine how you respond to games that are actually bad.

Did you want them to just cancel development and take millions of dollars of loss? No offense, but get real
Foffy
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(11-25-2011, 02:41 AM)

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#47

Originally Posted by viciouskillersquirrel: View Post
NCL were the ones who instituted region locking on the 3DS. No excuse for that.
Oh, that. I concur. I love the internal Nintendo we get to see now and again from the developers and their views on the games they make.

I hate the business side of the company. Their decisions seem to never work out well for gamers.
AzureNightmare
Banned
(11-25-2011, 02:43 AM)

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#48

Originally Posted by Mechazawa: View Post
Who gives a shit why these games are/were broken. The fact of the matter is that Bethesda put both products out and asked for money to play them in the state they were in.

That should've NEVER happened.
Sir, I would have you check your facts. Though the games were published under the Bethesda umbrella, both companies are owned by Zenimax Media. Bethesda is not at fault, Zenimax is.
ElectricBlanketFire
Too early for flapjacks?
(11-25-2011, 02:43 AM)

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#49

Originally Posted by Like the hat?: View Post
Nintendo of America are useless. Refused to transfer over my $400+ of WiiWare/vc titles, when I had to buy a new wii, plus the whole not giving us games that gamers want, even when they are already available in English, etc

Nintendo is my favorite developer by far, but NOA is just shit.
I bought a new Wii after my launch-unit crapped out and after calling the customer service line explaining my situation they let me re-download all of the games with no hassle.
bobbytkc
ADD New Gen Gamer
(11-25-2011, 02:43 AM)
#50

Originally Posted by bounchfx: View Post
What are you fucking crazy? Bethesda worked their asses off to bring you the best possible game they could make within the time frame they had available, one that's getting universally praised and you have the audacity to say they're treating their customers like crap? get the fuck out of here.
The game shipped with a game breaking bug on the PS3. I don't see how that is excusable. Clearly even in testing, they didn't play through the PS3 version of the game in its entirety.

I am not playing skyrim on the PS3, but they do treat PS3 owners like crap, despite them paying the same amount of money for their games. PS3 owners also needed to wait months for some DLCs that were available only on the 360 for a long period both previous Fallouts, in addition to having a buggier game all round.
Last edited by bobbytkc; 11-25-2011 at 02:47 AM.