Didnt Frank O Connor go from Community manager at Bungie to being the head of franchise development for Halo?
Why are people hating on Robert cause he got a small raise/promotion?
Frankie went from writer at OXM to CM at Bungie to writer on Halo Reach and then finally franchise director at 343i. Frankie was also pretty big in giving Bungie a face and personality at the time. He seems more invested on the story aspect so it makes sense that he ended up moving up in that direction of the company.
Robert on the other hand was CM for a franchise with almost no story, so his job basically entailed curtailing bitching and giving updates for patches, dlc, etc. To move up to creative strategist at that point is a much bigger jump considering he's not a programmer. I do feel bad for the guy having to deal with that community, they are downright viscous.
BTW I don't really play COD anymore, but El Presador needs to become community manager asap.