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LiK
Member
(01-23-2013, 06:29 PM)
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Originally Posted by rumbalumba

someone posted on Namco's FB post, 19 hours ago.

"Just spoke with a digital river supervisor who finally cleared the air. Key Points:

- Shipping information emails will go out over the next 24 hours, and products begin shipping today (some people may have already received their information.)
- Digital River is in process of attempting to produce a press release/facebook post regarding this issue, it has to clear management first.
- Namco Bandai themselves, though many people already know this, are not responsible for order shipping/fulfillment, Digital River is processing orders as fast as possible, though a number of issues are rising regarding payments as credit cards are charged on the day the order is processed and not on the day of the receipt of the order.
- Front line agents are either not given this information, or distributing misinformation based on call floor rumours. If you're in doubt, ask for a supervisor. Supervisor wait times are upwards of 1/2 an hour."

alright, here's hoping we start getting emails soon.
Revolutionary
Member
(01-23-2013, 06:29 PM)
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I just want my damn Wizard's Companion already! I have the game and am loving it, but the game references the Wizard's Companion every few hours and I'd like to just bust out the physical version and look through it instead of the in-game PDF's (which are glorious, mind).
DMPrince
Member
(01-23-2013, 06:31 PM)
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looks like amazon dropped the guide price down by $2. buying now lol

i can wait 1-3 weeks.
hairypeckpeck
Member
(01-23-2013, 06:33 PM)
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Originally Posted by DMPrince

looks like amazon dropped the guide price down by $2. buying now lol

i can wait 1-3 weeks.

does bestbuy still pricematch amazon? or was just a holiday thing?

i'd rather not go through fry's...
Sushigod7
Member
(01-23-2013, 06:34 PM)
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Originally Posted by Hobbun

Got my strategy guide yesterday. It's really a nice piece of work, I think you are going to like it.

I think so to glad I decided to get this was going to skip it when I got the WE.

On a separate note have you guys seen what WE are going for now on eBay? Wow it's getting crazier by the day over there. I can't believe 250 to 300 is the norm, this kind of demand isn't something I've seen from a game in awhile. One with a guide is about to break 300.
darkressurection
Member
(01-23-2013, 06:35 PM)
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Originally Posted by LiK

alright, here's hoping we start getting emails soon.

Ehh, I wouldn't put much stock into what some dude on Facebook says. I wouldn't mind being proven wrong though :D
DMPrince
Member
(01-23-2013, 06:36 PM)
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Originally Posted by hairypeckpeck

does bestbuy still pricematch amazon? or was just a holiday thing?

i'd rather not go through fry's...

they do still. but bestbuy.com says 3-5 days for store pickup for my location. YMMV. they may or may not have it in store. Target may be doing price matches but i don't remember if they even carry guides.

i think i'll stop by later after work to see.
Last edited by DMPrince; 01-23-2013 at 06:39 PM.
Sushigod7
Member
(01-23-2013, 06:37 PM)
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I think someone here talked to customer service yesterday and he said the shipping emails should go out by the end of today. So I believe that part of the post.
hairypeckpeck
Member
(01-23-2013, 06:41 PM)
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Originally Posted by DMPrince

they do still. but bestbuy.com says 3-5 for store pickup for my location. YMMV. they may or may not have it in store.

i think i'll stop by later after work to see.

1 out of 15 bestbuys have it near me. otherwise it's 3-5 as well.

i'll see if i can stop by after work to place an order and price match.
Hobbun
(01-23-2013, 06:46 PM)
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Originally Posted by Sushigod7

I think so to glad I decided to get this was going to skip it when I got the WE.

I always collect the guides with the games, when they do a good job with them. And a well done collector's guide is a no-brainer for me. :)

Originally Posted by Sushigod7

On a separate note have you guys seen what WE are going for now on eBay? Wow it's getting crazier by the day over there. I can't believe 250 to 300 is the norm, this kind of demand isn't something I've seen from a game in awhile. One with a guide is about to break 300.

I think it's nuts. That's about what I saw it at the other day, as well. The only cheaper ones was WE's being bid on (not full price yet) or copies in the UK. Not sure why UK copies are cheaper, more copies produced?

I don't know how many were printed, at least for NA, but I think trying to find a sealed WE, even a couple of years from now, the price is going to be in the stratosphere.
Intru
Junior Member
(01-23-2013, 06:48 PM)
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I'm sad I couldn't get this CE somewhere near me, that book looks like it'd be so great to own.

I bought the game just now and it's installing.
Lazlo
Junior Member
(01-23-2013, 06:49 PM)
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Just spoke to a DR robot who said if it's "in process" it means they're "waiting on fulfillment from the supplier" and to "wait for an email and be sure to check my spam or junk mail folder". He said that 3 times. I didn't bother spending any more time on the phone heh. At least the charge is still pending on my CC.
Phoenix's Rage
Junior Member
(01-23-2013, 06:56 PM)
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At this point, I'm pretty confident I'll get the game eventually. My main concern has shifted to whether or not it'll arrive in a proper box and not be damaged. I have a feeling that's where this thread will head in about a week. :-/
Kyon
Banned
(01-23-2013, 06:57 PM)
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Originally Posted by Phoenix's Rage

At this point, I'm pretty confident I'll get the game eventually. My main concern has shifted to whether or not it'll arrive in a proper box and not be damaged. I have a feeling that's where this thread will head in about a week. :-/

This is my fear or even STOLEN lord
Arc07
Member
(01-23-2013, 06:58 PM)
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I don't want to sift through 29 pages of the thread but...

Has anyone's payment gone from pending to disappeared? I placed my order on 10:01am the day they were back in stock.
DMPrince
Member
(01-23-2013, 06:59 PM)
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Originally Posted by Kyon

This is my fear or even STOLEN lord

TentPole
Member
(01-23-2013, 06:59 PM)
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Originally Posted by PaladinsArc

I don't want to sift through 29 pages of the thread but...

Has anyone's payment gone from pending to disappeared? I placed my order on 10:01am the day they were back in stock.

Yep
Arc07
Member
(01-23-2013, 07:01 PM)
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Originally Posted by TentPole

Yep

Alrighty then.
rumbalumba
Banned
(01-23-2013, 07:02 PM)

Originally Posted by Lazlo

Just spoke to a DR robot who said if it's "in process" it means they're "waiting on fulfillment from the supplier" and to "wait for an email and be sure to check my spam or junk mail folder". He said that 3 times. I didn't bother spending any more time on the phone heh. At least the charge is still pending on my CC.

i just checked my Spam folder and....oh my god there's an fb dating app?! xD
AwRy108
Member
(01-23-2013, 07:02 PM)
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Originally Posted by DMPrince

looks like amazon dropped the guide price down by $2. buying now lol

i can wait 1-3 weeks.

Just did the same thing. I ordered my copy of the game using Free Super Saver Shipping, and it's actually already been delivered--I love Amazon!
madhtr
Member
(01-23-2013, 07:02 PM)
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Originally Posted by PaladinsArc

Alrighty then.

Yeah.... and I ordered mine back in September.
TimeEffect
Member
(01-23-2013, 07:08 PM)
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Originally Posted by madhtr

Yeah.... and I ordered mine back in September.

I ordered off Namco in August. I am so scared of this:

Himself
Member
(01-23-2013, 07:10 PM)
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Originally Posted by TimeEffect

I ordered off Namco in August. I am so scared of this:

This is where I'm at. I ordered off Namco in July and my order apparently no longer exists even though my card was billed and I have e-mails. Pissed.
DMPrince
Member
(01-23-2013, 07:10 PM)
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i ordered june 29th. They probably sending it all to me
Kyon
Banned
(01-23-2013, 07:11 PM)
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Originally Posted by TimeEffect

I ordered off Namco in August. I am so scared of this:

Ndknehrendibef

I can't. I'm SCREAMING
Hobbun
(01-23-2013, 07:11 PM)
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Originally Posted by Himself

This is where I'm at. I ordered off Namco in July and my order apparently no longer exists even though my card was billed and I have e-mails. Pissed.

So even if you go to the website and put in your order number, it doesn't come up?
Lucent
Member
(01-23-2013, 07:18 PM)
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Originally Posted by DMPrince

i ordered june 29th. They probably sending it all to me

I ordered that day, too. So I am getting half of them. =x
Mature
Member
(01-23-2013, 07:21 PM)
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Originally Posted by DMPrince

I would welcome this kind of enthusiasm from DR. Anything!
commish
Jason Kidd murdered my dog in cold blood!
(01-23-2013, 07:21 PM)
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Order shipped finally.

LiK
Member
(01-23-2013, 07:24 PM)
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Originally Posted by commish

Order shipped finally.

Still no email tho right?
Lucent
Member
(01-23-2013, 07:25 PM)
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Originally Posted by commish

Order shipped finally.

I don't know why but whenever I go to order history or order status I just get sent to order details. No matter what I do. I even added an item in the cart and still can't get to a page like that.
TimeEffect
Member
(01-23-2013, 07:25 PM)
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Originally Posted by Himself

This is where I'm at. I ordered off Namco in July and my order apparently no longer exists even though my card was billed and I have e-mails. Pissed.

Hm? No longer exists?

Under my order details it says:

"SOLD OUT! Ni no Kuni: Wrath of the White Witch – Wizard’s Edition Club Namco Exclusive"

What does that mean? Surely I have a copy?
Lucent
Member
(01-23-2013, 07:27 PM)
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Originally Posted by TimeEffect

Hm? No longer exists?

Under my order details it says:

"SOLD OUT! Ni no Kuni: Wrath of the White Witch – Wizard’s Edition Club Namco Exclusive"

What does that mean? Surely I have a copy?

Everyone's says that. They changed the name of it to having that before it. It's dumb and confusing but everyone sees that.
aliencowz7
Member
(01-23-2013, 07:27 PM)

Originally Posted by TimeEffect

Hm? No longer exists?

Under my order details it says:

"SOLD OUT! Ni no Kuni: Wrath of the White Witch – Wizard’s Edition Club Namco Exclusive"

What does that mean? Surely I have a copy?

It says sold out! like that because they added it to the actual game title on the page they had to order the game from so the system thinks that is the actual name of the game you are buying ;l
DMPrince
Member
(01-23-2013, 07:28 PM)
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Originally Posted by commish

Order shipped finally.

this is some backwards shit.

especially for people that ordered last year wtf
Takuya
Banned
(01-23-2013, 07:31 PM)
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Originally Posted by DMPrince

this is some backwards shit.

especially for people that ordered last year wtf

Yea, terrible, these shipping companies have horrible SCM.
hairypeckpeck
Member
(01-23-2013, 07:32 PM)
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Originally Posted by DMPrince

this is some backwards shit.

especially for people that ordered last year wtf

if it makes you feel any better, i ordered when he did and mine still says in process
markhimself46
Member
(01-23-2013, 07:32 PM)
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Originally Posted by commish

Order shipped finally.

Mine says "Order in Process."

What on earth does "Order Unsubmitted" mean?
Robobandit
Member
(01-23-2013, 07:33 PM)
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yeah.. mine is still "in process" and I ordered on June 29th..

"unsubmitted" means you put an item in your cart and didn't order it
LiK
Member
(01-23-2013, 07:33 PM)
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How do I get to the order history page? Findmyorder goes to the order page.
darkressurection
Member
(01-23-2013, 07:33 PM)
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Mine is still at Order In Progress :/ Goddamn is Digital River such an incompetent piece of shit company.
Sushigod7
Member
(01-23-2013, 07:33 PM)
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Originally Posted by commish

Order shipped finally.

SOB I got excited went to check mine ........ deflated hype ughhhh. Did you get any communication? Does it post a tracking number so we can figure out what carrier it's on?

Originally Posted by markhimself46

Mine says "Order in Process."

What on earth does "Order Unsubmitted" mean?

It's just a order that was never actually completed. I did a fake order ahead of time to create a account and stopped before the payment info, mine has the same thing.
Last edited by Sushigod7; 01-23-2013 at 07:35 PM.
Robobandit
Member
(01-23-2013, 07:35 PM)
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Originally Posted by LiK

How do I get to the order history page? Findmyorder goes to the order page.

Click "My account" and click "save" if you see that come up.. then there should be a link on the page for order history.

You seem to need an item in your shopping cart to see the order status, though.
Takuya
Banned
(01-23-2013, 07:35 PM)
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Originally Posted by LiK

How do I get to the order history page? Findmyorder goes to the order page.

Some people don't have "accounts" with Namco/FindMyOrder, instead some only have their ordernumber/password. I don't think you can access Order History without an account. I checked out as visitor/PayPal I think, so I don't have an account there.
LiK
Member
(01-23-2013, 07:39 PM)
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Ah, I see it now. Order in Progress...booooo
Mature
Member
(01-23-2013, 07:41 PM)
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At least we know they've begun the shipping process at all...
commish
Jason Kidd murdered my dog in cold blood!
(01-23-2013, 07:41 PM)
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Originally Posted by Sushigod7

SOB I got excited went to check mine ........ deflated hype ughhhh. Did you get any communication? Does it post a tracking number so we can figure out what carrier it's on?

No confirmation other than initial email confirmation.
Takuya
Banned
(01-23-2013, 07:42 PM)
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I'm surprised it was a Canadian first too.
LiK
Member
(01-23-2013, 07:44 PM)
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Originally Posted by Takuya

I'm surprised it was a Canadian first too.

Teh Bias!
TimeEffect
Member
(01-23-2013, 07:48 PM)
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Originally Posted by commish

Order shipped finally.

What is the 1 items in your cart? Kuni?
I have "0" items

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