IGN system HDMI port failed after they attempted to download Netflix. That is three cases of failure while trying to download something. (Dylx: BF4 Update, Twitch guy: DCUO, IGN: Netflix, Twitter User: Downloading BF while playing Killzone.) Could be a pattern.
A Sony representative has provided the following statement to IGN:
"A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.
There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .04% of shipped units to date, which is within our expectations for a new product introduction.
@yosp on the case:
EDIT: So I don't raise a panic. There are ten reported cases of defective Playstation 4 consoles. There were about 4000 winners of the Taco Bell contest. Plus media outlets that received a retail unit earlier in the week.
NeoGaffer Dylx: Was downloading an update for Battlefield 4
2 or 3 from Reddit: Unknown specifics
Twitch Streamer: Was downloading DCUO when it stalled. He unplugged the console. It wouldn't work properly after that.
1 IGN unit: See Original Post. (HDMI failed after starting a download of Netflix)
1 Kotaku unit: "Here are the facts: In the past week, my Kotaku colleagues and I have used one pre-release PS4 and three retail PS4s with no problems. I've also heard from fellow gaming reporters who've used their PS4s with no problems. But the first retail unit that Sony provided me failed to work when I plugged it into a TV in Kotaku's office. A colleague and I were able to compare it to a second PS4 that did work and we found that the issue was rather simple: the bad unit had a faulty HDMI jack that we couldn't fully plug an HDMI cable into. It couldn't make a solid connection and therefore, apparently, couldn't transmit a stable signal to our TV. We tried different cables and monitors. The issue was with the console." http://kotaku.com/the-playstation-4-...ess-1463521231
Video from Youtube: http://www.youtube.com/watch?v=vCRxS...ature=youtu.be
Redditor Vine: Dead out of the box.
Twitter user: Downloading BF while playing Killzone
I thought it best to put this in a new thread since the other one is a clusterfuck of epic proportions.
IGN updated their article on defective Playstation 4 consoles. They added the story of one user's experience with Sony technical support.
More importantly, they added a little more information regarding their own defective unit and the potential cause/symptom. Their is nothing scientific here, just pure speculation.
There's no way to know for sure whether or not the 1.50 update had anything to do with the bricked console but it's something that should be considered. Albeit, putting pressure on the top of the console seemed to have an effect, which almost makes me think it was a hardware issue.
Meanwhile, IGN experienced the same issue, but it happened after the console was already working. It may not have contributed to the issue, but ours stopped working the morning after we updated to version 1.50. You can find more details in the original post below. Furthermore, IGN had tried a wide variety of methods to correct the issue: new HDMI cables, new inputs, new TV, putting a disc into the system, connecting it to and from the Internet, and, of course, holding down the power button during boot-up for seven seconds to try to reset things. Nothing worked. Oddly enough, we tried adding light pressure to the top of console and it briefly flickered a few active home menu images on the television.
IGN received a response from Sony PlayStation PR, whose offices are based nearby our San Francisco headquarters. A representative was able visit and replace our broken PS4 with the goal of getting their hands on the seemingly faulty console and returning it for technical investigation. We should note, this retail system is a critical part of our ongoing review and launch coverage. We know what you’re thinking by now: IGN got its system replaced and this poor consumer didn't. Trust us, we feel just as compassionate as anyone would in this situation. IGN reached out to PlayStation again to ask if they could escalate Arogon’s issue. The representative understood the situation and promised, “We’ll look into it.”
Anyways, just a little more info as we head into launch.