Taking advantage of MS loopholes tends to bite people in the ass eventually.OP did nothing wrong.
Until he encouraged others to take advantage of the loop hole MS left as a favor for people truly in positions like OP. SMH.
Waaiiiittttttt... this is broken.Piracy?
So if you buy a burger and complain that your meal taste like dog barf (due bad cooking) and due your complain you get a new meal and refund, is that food piracy?
You mean if he continues to eat the burger. This doesn't work as a metaphor. Use bf4 that he bought it, and only owns a license to play it, as per the license agreement. Ea owns it. They refunded it.
He no longer owns it. And is acceSsing wIthout a license. He could be fined, or whatever for violating.
Nothing like a burger. At all.
Wow.
Ok, here is the full story since people were asking. This is Xbox One version purchased via Xbox Live
Monday night I spent two hours trying to get into a game and was only able to actually connect for around 15 minutes of that two hours. I logged onto the Xbox Support chat and asked for a refund and linked them to all the stories of the game not working. They said they could not do a refund but someone from Tier 3 support would contact me within 48 hours. 48 hours later no one had called, so I called them. I gave her my reference number, she put me on hold and 5 minutes later I had the refund. A while later I logged into my account and noticed the game was still there and I can still play. To those saying this is unethical, I did not ask to be able to keep playing the game I just asked for a refund on a broken game.
Monday night I spent two hours trying to get into a game and was only able to actually connect for around 15 minutes of that two hours. I logged onto the Xbox Support chat and asked for a refund and linked them to all the stories of the game not working. They said they could not do a refund but someone from Tier 3 support would contact me within 48 hours. 48 hours later no one had called, so I called them. I gave her my reference number, she put me on hold and 5 minutes later I had the refund. A while later I logged into my account and noticed the game was still there and I can still play. To those saying this is unethical, I did not ask to be able to keep playing the game I just asked for a refund on a broken game.
For those who understand the context of this picture Id say this is a more appropriate example. Sort of anyways lol.Originally Posted by commedieu
Waaiiiittttttt... this is broken.
You mean if he continues to eat the burger. This doesn't work as a metaphor. Use bf4 that he bought it, and only owns a license to play it, as per the license agreement. Ea owns it. They refunded it.
He no longer owns it. And is acceSsing wIthout a license. He could be fined, or whatever for violating.
Nothing like a burger. At all.
Wow.
This is why we can't have nice things.
I feel like OP is leaving out some info. I just don't see Microsoft letting you keep the game.
I feel like OP is leaving out some info. I just don't see Microsoft letting you keep the game.
Well you aren't allowed to keep playing it. :P Microsoft has no way to remove a game from your account, and their only way to fight abuse is to ban those who take advantage of them and play after a refund. I really don't advise you keep playing, least you want to lose your entire account forever.Ok, here is the full story since people were asking. This is Xbox One version purchased via Xbox Live
Monday night I spent two hours trying to get into a game and was only able to actually connect for around 15 minutes of that two hours. I logged onto the Xbox Support chat and asked for a refund and linked them to all the stories of the game not working. They said they could not do a refund but someone from Tier 3 support would contact me within 48 hours. 48 hours later no one had called, so I called them. I gave her my reference number, she put me on hold and 5 minutes later I had the refund. A while later I logged into my account and noticed the game was still there and I can still play. To those saying this is unethical, I did not ask to be able to keep playing the game I just asked for a refund on a broken game.
I wonder if Amazon would let me return the PS3 version of NFS:Rivals...
I strongly doubt they are going to ban me. I did not ask to keep the game, and I can't really play it much since it doesn't work for more than 10 minutes at a time. I was mainly letting people know I was able to get a refund in case others were wanting one.Originally Posted by Speedy Blue Dude
Well you aren't allowed to keep playing it. :P Microsoft has no way to remove a game from your account, and their only way to fight abuse is to ban those who take advantage of them and play after a refund. I really don't advise you keep playing, least you want to lose your entire account forever.
*ahem*
Ms is not giving him the game probably. He still has it on his console because they cant remotely delete content from his console. I doubt its in his download list
Aka Piracy because they did their best to take it from you
Ms is not giving him the game probably. He still has it on his console because they cant remotely delete content from his console. I doubt its in his download list
Aka Piracy because they did their best to take it from you
You are dumb if you call returning something that was broken Piracy. I can't really play the game even though I still have it since the servers barely work. (Edit - I should not have called you dumb, sorry)Originally Posted by Soulflarz
*ahem*
Ms is not giving him the game probably. He still has it on his console because they cant remotely delete content from his console. I doubt its in his download list
Aka Piracy because they did their best to take it from you
Last edited by mcfrank; Today at 05:58 AM.
haha oh wow at the consumer guilt inthis thread, calling OP a pirate, REALLY
EA fucks you over so bad and you STILL choose their side, unbelievable
EA fucks you over so bad and you STILL choose their side, unbelievable
I've had something similar happen to me with an App Store refund from Apple, and their Keynote app.
I eventually rebought it though.
I eventually rebought it though.
Okay, delete it from your console since your license to download (if accounts function the same as they used to) should theoretically be revoked, then we'll talk.You are dumb if you call returning something that was broken Piracy. I can't really play the game even though I still have it since the servers barely work.
Aka youll lose access.
I'm not trying to attack you, im just saying that your argument is flawed...If you're still trying to play a game, *regardless if its bad until
they patch it* and you havent paid, and the only reason you can access it is because they have no physical way to delete it from your console, its piracy...
Edit: dont call me dumb. Thanks.
Last edited by Soulflarz; Today at 05:52 AM.
This happened with Origin when I got a refund for Sim City but when I restarted a few weeks later it was gone.
Don't see anything wrong with the OP keeping the game if it ever gets fixed, though I think it's a little questionable to start a thread encouraging everyone to do it
Don't see anything wrong with the OP keeping the game if it ever gets fixed, though I think it's a little questionable to start a thread encouraging everyone to do it
Nope, you are still not paying for the new one, just got for free. :pOriginally Posted by commedieu
Waaiiiittttttt... this is broken.
You mean if he continues to eat the burger. This doesn't work as a metaphor. Use bf4 that he bought it, and only owns a license to play it, as per the license agreement. Ea owns it. They refunded it.
He no longer owns it. And is acceSsing wIthout a license. He could be fined, or whatever for violating.
Nothing like a burger. At all.
Wow.
Come on, don't take it THAT serious... and, morally, I agree that if you get a refund, you should stop playing. But what is morally right and legally right not always is the same.
I have the same here, SimCity. Broken, absolute rubbish. Pre-ordered the game, got the free game but still asked for a refund. The free game still there, but never touched it.
You are right, I should not have called you dumb and I apologize for that.Originally Posted by Soulflarz
Okay, delete it from your console since your license to download (if accounts function the same as they used to) should theoretically be revoked, then we'll talk.
Aka youll lose access.
I'm not trying to attack you, im just saying that your argument is flawed...If you're still trying to play a game, *regardless if its bad until
they patch it* and you havent paid, and the only reason you can access it is because they have no physical way to delete it from your console, its piracy...
Edit: dont call me dumb. Thanks.
I cannot delete it from my console because there is no storage management on the Xbox One.
You can uninstall it, just goto my games and apps, highlight BF4 press start (whatever it's called now) should be an uninstall option.You are right, I should not have called you dumb and I apologize for that.
I cannot delete it from my console because there is no storage management on the Xbox One.
Ah yes, forgot that fact. But still, you dont legally own a license to the game anymore so its not exactly a legal copy.You are right, I should not have called you dumb and I apologize for that.
I cannot delete it from my console because there is no storage management on the Xbox One.
Im not saying whether piracy should be allowed or not, but im just pointing out that it is indeed piracy.
^(to the post above me) oh you can uninstall now? (I dont have a xbone soo i wouldnt be aware)
I wouldn't call it piracy. It is more like a company making a mistake and then comping you, only this time the comp was not asked for and not intentionally given.Originally Posted by Soulflarz
Ah yes, forgot that fact. But still, you dont legally own a license to the game anymore so its not exactly a legal copy.
Im not saying whether piracy should be allowed or not, but im just pointing out that it is indeed piracy.
https://support.xbox.com/en-US/xbox-...nstall-contentI cannot delete it from my console because there is no storage management on the Xbox One.
You're welcome.
I think the OP did nothing wrong, if they continue to play the game, then yes, that is not right. But for they were just checking to see if the game was still there.
The OP was entitled to a refund. I don't think a buggy launch entitles him to a free copy of the game. I feel like the refunds won't be an option anymore once people start exploiting the system, which would be a shame.Originally Posted by SneakyStephan
haha oh wow at the consumer guilt inthis thread, calling OP a pirate, REALLY
EA fucks you over so bad and you STILL choose their side, unbelievable
I ended up getting 2 copies of battlefield 3 for free, one physical and one digital due to all the trouble I had with the game at launch.
Didn't work for at all for at least a week, maybe 2.
Didn't work for at all for at least a week, maybe 2.
I'm going to try and talk to amazon tomorrow about refunding my $20 bucks. It's not even worth that much too me. They should be paying us to beta test this piece of shit.
You could say the OP is doing something unethical, but I personally wouldn't give a fuck. I'd do the same if I was in his shoes.
I believe for these people it's less of a defense of EA's shitty moves and more of a defense of the industry overall. Like, what if this happened to a genuinely hardworking earnest indie developer? Or even just the hardworking developers at Dice who ran out of time or something. They don't want to set some sort of precedent.Originally Posted by SneakyStephan
haha oh wow at the consumer guilt inthis thread, calling OP a pirate, REALLY
EA fucks you over so bad and you STILL choose their side, unbelievable
The weird thing is that dude still has the game and is still playing it.
I just got off the chat line with Customer support. They are escalating my refund request as well...
Microsoft didn't have to give me the refund. In the TOS it says no refunds. They only did because they know the game is so broken. I sent them links to articles about the problems with the game when I was chatting with them.I believe for these people it's less of a defense of EA's shitty moves and more of a defense of the industry overall. Like, what if this happened to a genuinely hardworking earnest indie developer? Or even just the hardworking developers at Dice who ran out of time or something. They don't want to set some sort of precedent.
The weird thing is that dude still has the game and is still playing it.
Another thing I was just thinking about - MS really should have had a way to remove games from people's accounts considering a few months ago this was going to be an all digital console. If you were banking on so many people purchasing game digitally, wouldn't you put a refund and revoke mechanism in place? I assumed they had this in place when I asked for a refund (maybe they do and it will just take a few days for the game to disappear)
Seems like just about anything EA gets their grubby greedy hands on...it gets tainted. All the studios and franchises they bought...simply are no longer the same after EA gets them grubby hands on it.
Play the SP OP.
Free game. :)
Free game. :)
It wouldn't even really be SO bad if they actually counted XP without forcing you to finish the match.Originally Posted by The Faceless Master
it's a great game (when it works), the problem is being able to play and complete gaming sessions in the game.
There are few things worse than having a decent game go on for like 30 minutes, only to crash and have completely wasted your time.
I wouldn't have posted this on a forum that MS dudes read lol
You got lucky, mcFrank. I doubt they'll be refunding anyone else after this.
Play on, I say!
Play on, I say!
This same exact thing happened to me on PS4. I asked for a refund immediately (before conquest worked) and it took about 5 days but they gave me my money back and I can still play the game.
Essentially the OP and I got the game for what its worth: nothing.
Essentially the OP and I got the game for what its worth: nothing.
How the fuck is anyone exploiting the system? Its on them to have a method for revoking your license for the game.Originally Posted by SapientWolf
The OP was entitled to a refund. I don't think a buggy launch entitles him to a free copy of the game. I feel like the refunds won't be an option anymore once people start exploiting the system, which would be a shame.
Last edited by IMACOMPUTA; Today at 07:56 AM.
If it's not exploiting the system then you're arguing that MS intended to give people refunds and allow them to keep playing the game. Doesn't sound like a great way to turn a profit.Originally Posted by IMACOMPUTA
This same exact thing happened to me on PS4. I asked for a refund immediately (before conquest worked) and it took about 5 days but they gave me my money back and I can still play the game.
Essentially the OP and I got the game for what its worth: nothing.
How the fuck is anyone exploiting the system? Its on them to have a method for revoking your license for the game.
You're implying that the customer is pulling some kind of trick. This issue is simply ms/sony giving refunds and not asking for the game back.Originally Posted by SapientWolf
If it's not exploiting the system then you're arguing that MS intended to give people refunds and allow them to keep playing the game. Doesn't sound like a great way to turn a profit.
Well, they could put a system in place, that remotely disables the refunded content first time user logs in to Xbox Live, and THEN does a refund after successful disable.Originally Posted by commedieu
Waaiiiittttttt... this is broken.
You mean if he continues to eat the burger. This doesn't work as a metaphor. Use bf4 that he bought it, and only owns a license to play it, as per the license agreement. Ea owns it. They refunded it.
He no longer owns it. And is acceSsing wIthout a license. He could be fined, or whatever for violating.
Nothing like a burger. At all.
Wow.
It's not his fault that he can play the game, and that such a system is not in place. But frankly, there SHOULD be such a refund system, because the way it is, if he can play the game forever after the refund, is an insult to paying customers, not an insult from him, but from whoever that doesn't put that system in place.
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