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Carnby
Member
(12-23-2013, 12:11 AM)
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For the past 24 hours, when ever I have tried to launch the PS Store app, I get the "network unavailable" error.

I have viewed my PS4's internet connection, and I do have a valid IP address (192). I have powered down the PS4, power cycled my wifi router/modem, and the powered up the PS4. The error continues.

Are others currently experiencing difficulty launching the PS Store app?
Alcoholikaust
Member
(12-23-2013, 12:12 AM)
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nah- its up

sorry man- its your end
melman101
Member
(12-23-2013, 12:12 AM)
It's definitely up.
Carnby
Member
(12-23-2013, 12:14 AM)
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Dang... any ideas why I would get this error even with a valid IP address?
KnockOneOff
Member
(12-23-2013, 12:15 AM)
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Originally Posted by Carnby

Dang... any ideas why I would get this error even with a valid IP address?

Invalid gateway or DNS
alr1ght
bish gets all the credit :)
(12-23-2013, 12:17 AM)
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Originally Posted by Carnby

and I do have a valid IP address (192).

That's most likely a local ip (192.168.1.1). It means you have no net connection.
JonStark
Member
(12-23-2013, 12:18 AM)
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Originally Posted by Carnby

For the past 24 hours, when ever I have tried to launch the PS Store app, I get the "network unavailable" error.

I have viewed my PS4's internet connection, and I do have a valid IP address (192). I have powered down the PS4, power cycled my wifi router/modem, and the powered up the PS4. The error continues.

Are others currently experiencing difficulty launching the PS Store app?

I have exactly the same problem. Itis connected to the internet : getting updates download etc, but the psn app says network error. Can't solve it.
Ultimatepancake
Banned
(12-23-2013, 12:23 AM)
Do you get an error code? Googling that might help.

Also some things you could try:

Changing to google DNS

Setting a static IP

Try plugging PS4 directly to modem
If it doesn't work there's something wrong with your PS4 or ISP
If it does work it's probably your router
Last edited by Ultimatepancake; 12-23-2013 at 12:26 AM.
benny_a
extra source of jiggaflops
(12-23-2013, 12:23 AM)
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Originally Posted by alr1ght

That's most likely a local ip (192.168.1.1). It means you have no net connection.

What? How does that make any sense? The vast majority of people using a PS4 will have a local IP, because their router uses NAT to allow them to access the Internet.

Him having a 192-style IP address does not mean he doesn't have a net connection.

To the OP:
What happens under Settings / Network / Test Internet Connection?
Or "View Connection Status", are you getting What's New updates? Do you see friends online?
Acquiescence
Member
(12-23-2013, 12:24 AM)
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It's so up it's pointing at the ceiling.
simplythebest
Banned
(12-23-2013, 12:25 AM)

Originally Posted by Carnby

For the past 24 hours, when ever I have tried to launch the PS Store app, I get the "network unavailable" error.

I have viewed my PS4's internet connection, and I do have a valid IP address (192). I have powered down the PS4, power cycled my wifi router/modem, and the powered up the PS4. The error continues.

Are others currently experiencing difficulty launching the PS Store app?

What kind of router you have? What's your isp?
Carnby
Member
(12-23-2013, 12:25 AM)
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Originally Posted by alr1ght

That's most likely a local ip (192.168.1.1). It means you have no net connection.

Yes, that is my default gateway address, but the the PS4 has a valid IP address, dot six.
kmg90
Member
(12-23-2013, 12:28 AM)
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Can you do a connection test? Does it pass?
ReaperXL7
Member
(12-23-2013, 12:30 AM)
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Originally Posted by Carnby

Yes, that is my default gateway address, but the the PS4 has a valid IP address, dot six.

I was having the same issue last night, everything else was working fine except for the store. I tried this morning and the store was working again. I have no idea what happened.
Bishop89
Banned
(12-23-2013, 12:34 AM)
Its ur end, im fine
Dragonborn
Member
(12-23-2013, 02:02 AM)
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I have an issue ahere the dote says its under maintenance. Has been doing that for the last three days and only on one of my PS3s. The other PS3, PS4 and Vita all work fine. I've tried resetting the modem, restoring sertings to defaul on the ps3 and neither worked. It passes the connection test and online works percectly, its just the store that doesn't.

Maybe it's similar to that? At this point I think I'm going to resort to a full restore and hope that fixes things
bloodreign
Junior Member
(12-23-2013, 02:04 AM)
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I got this error last night, but its working today. Not sure what the problem was tho.
TheChewyWaffles
Member
(12-23-2013, 02:07 AM)
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Reinstall windows, OP.
DownWithTheShip
Member
(12-23-2013, 02:17 AM)
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Just got my ps4 today and I had the same problem. Updating works, internet works. Only limited to the store.

It seemed to have resolved itself. It just eventually started working. I didn't do anything.
Pain
Banned
(12-23-2013, 02:22 AM)
Nope
alr1ght
bish gets all the credit :)
(12-23-2013, 02:28 AM)
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Can you ping 184.87.113.215
(windows) start menu>"ping 184.87.113.215"

i'm getting that as the store's ip address (http://community.eu.playstation.com/.../td-p/13267536)
nullpoynter
Member
(12-23-2013, 02:39 AM)
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I'm unable to get to the store as well. I get an error saying the network is unavailable. The connection test works fine though.
Ċesop
Member
(12-23-2013, 02:40 AM)
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Europe servers working fine for me
nullpoynter
Member
(12-23-2013, 02:48 AM)
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...and it's working now. Downloading a game demo now.
djshauny
Member
(12-24-2013, 10:14 PM)
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Cant play any online games at the moment and its saying i have no ps plus when ive only just purchased a years subscriptionn.

Anyone else having issues?
Live Free or Die
Member
(12-24-2013, 10:16 PM)
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Down for me.
Dr. Zombutler
Junior Member
(12-24-2013, 10:16 PM)
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I couldn't play BF4 online a few minutes ago.
Kuro
Member
(12-24-2013, 10:16 PM)
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Originally Posted by djshauny

Cant play any online games at the moment and its saying i have no ps plus when ive only just purchased a years subscriptionn.

Anyone else having issues?

I get an error anytime I try to access the Library or PS Store. Its really weird. Just started happening today.
nhlducks35
Member
(12-24-2013, 10:16 PM)
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Not working when I tried an hour ago
Ninja Kn1ght
Member
(12-24-2013, 10:18 PM)
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Yeah, I'm getting a lot of errors on the store. There must be a lot of people opening their Christmas consoles early. :)
btkadams
Member
(12-24-2013, 10:20 PM)
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I can login and do party chat, but I can't get into any online games. I can sometimes open the PS store but get a maintenece error when I try to buy or download anything. Annoying!
AlexM
Member
(12-24-2013, 10:20 PM)
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I've been having spotty service the last 2 days. For instance netflix will stop and psn will sign out. I thought maybe it was my network/wifi but if I put my laptop next to my ps3 and connect it to the TV netflix runs perfectly.

Also when I log onto the playstation store website to pick up the new PS+ games it logs me out after about 30 seconds or so saying it had some authentication issues.

I'm in westcoast Canada btw
djshauny
Member
(12-24-2013, 10:21 PM)
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They are investigating :)

https://twitter.com/AskPlayStation/s...91981515948033
TheJLC
Member
(12-24-2013, 10:21 PM)
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Working fine for me.
solpadeine
Banned
(12-24-2013, 10:22 PM)
Europe here. got booted out of a Ghosts match earlier and couldn't get back on. Now it tells me I need ps+ to play online (which I have). Can't get online in bf4 either.
Nags
Member
(12-24-2013, 10:23 PM)
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Just logged off 30 min ago and can't get back on now. I'm guessing if you have been logged in since before the outage, you are probably fine.

EDIT: Have only tried BF4 and cant seem to get into mp.
Last edited by Nags; 12-24-2013 at 10:25 PM.
Bowler
Member
(12-24-2013, 10:26 PM)
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Coming up "PSN is under maintenance" for me.
njean777
Member
(12-24-2013, 10:26 PM)
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Seems to be down, just got booted off of ghosts
Flandy
Member
(12-24-2013, 10:27 PM)
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It's up for me right now but I might have signed in before it went down for maintenance. Normally when you're on before the maintenance starts you get to stay on unless you log out
AstroZombie
Member
(12-24-2013, 10:29 PM)
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Its telling me i need psn plus to play online...which i ..do have?
Donos
Member
(12-24-2013, 10:30 PM)
I constantly get signed out out of the web psn store with an error message. When i sign in, it takes 2-3 seconds till it boots me out again.
Fezan
Member
(12-24-2013, 10:30 PM)
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Not allowing me to sign in :( . Also still no January IGC for me yet
fade_
Member
(12-24-2013, 10:31 PM)
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There are definitely issues.
Live Free or Die
Member
(12-24-2013, 10:31 PM)
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Originally Posted by djshauny

They are investigating :)

https://twitter.com/AskPlayStation/s...91981515948033

Cool, thanks.
Proc
Member
(12-24-2013, 10:34 PM)
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Down for me. Getting Ps+ is required when connecting to ghosts. My subscription is a active.
Iacobellis
Junior Member
(12-24-2013, 10:35 PM)
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I was literally just trying to queue the new The Playroom DLC from the SEN store and got signed out. Darn.
Prince Vultan
Banned
(12-24-2013, 10:37 PM)
I've been kicked from the store on PS3 twice today after getting a "Network unavailable" message :/

No such issues on Vita/PS4 stores either. I just went and bought my stuff on the webstore instead. Using that PS3 store anymore just isn't worth it even under ideal circumstances.
Madrugador
Member
(12-24-2013, 10:37 PM)
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Was trying to get Sonic ASRT for Vita, but SEN isn't working for me.
perorist
Banned
(12-24-2013, 10:40 PM)
Just got kicked from both the US and JP SEN stores after logging in for about a minute

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