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GekigangerV
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(02-09-2014, 04:36 PM)
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From the Arkham Origins community manager

http://community.wbgames.com/t5/Supp...ht/true#M15908

Hi all,

The team is currently working hard on the upcoming story DLC and there currently are no plans for releasing another patch to address the issues that have been reported on the forums.

If we do move forward with creating a new patch, it will try to address the progression blocking bugs for players, not the minor glitches that do not prevent one from continuing to play. The issues that are not progression blockers will unfortunately no longer be addressed.

We apologize for any inconvenience this has caused for some of you, and want to thank you for having been patient.

Such a damn shame as I am currently locked out of completing a couple of sidequests on my new game plus file. I have read plenty of forum posts of people having similar problems that have not been resolved after numerous patches. I was a damn fool and bought the season pass too so they already got my money.

**edit**

I was looking around the other support threads and found this post by the community manager on the PC section which would seem to indicate they are going to looking into a specific issue with Deathstroke.

http://community.wbgames.com/t5/Supp...p/122959#M6564

Hi all,

The team is currently working hard on the upcoming story DLC and there currently are no plans for releasing another patch to address the issues that have been reported on the forums.

If we do move forward with creating a new patch, it will try to address the progression blocking bugs for players, not the minor glitches that do not prevent one from continuing to play. The issues that are not progression blockers will unfortunately no longer be addressed.

But as was mentioned on another thread on this PC board: The teams will be looking into addressing the issue of Deathstroke’s Quick Fire Neural Pellets and Quick Fire Proximity Bomb not working with PC mouse/keyboard.

The timing of this fix is still not determined, but I will be sure to post any updates in the Latest Updates/ Updates on Support sticky on this board.


We apologize for any inconvenience this has caused for some of you, and want to thank you for having been patient.

So it looks like they MAY try to fix this Deathstroke problem, but with no specific time frame or even any guarantee that they will get around to this fix. Although I cannot imagine playing this kind of game on keyboard and mouse, it must suck for those PC gamers that can since quickfire gadgets are a necessity to get the most out of the combat maps.

**edit** update by community manager

An update from the community manager was posted today on the Arkham Origins message board

http://community.wbgames.com/t5/Offi...light/true#M26

Hi everyone,

We want to clarify a few details and rectify any misconceptions regarding our plans for any future updates for Batman: Arkham Origins. The studio did not stop working on updates in order to move its resources to focus solely on DLC. The studio has various teams that work on different aspects of the title; the team working on DLC is and has been separate from the team working on any updates for the game.

Following the launch of the game, the team worked hard to investigate and address the issues that were fixable with a focus on any issues that were preventing players from progressing. The team’s goal post-launch was to ensure the best possible game experience and that stance has not changed. Several patches were issued and with patch 1.05, the team feels confident that the most challenging issues for players have been addressed. At this time, we currently do not have plans to issue any additional updates.

We will continue to listen to our players and we are committed to addressing issues raised by the community in the best way possible.

I will admit that "priority" was my choice of words and may not have been accurate of the issue at hand. So apparently there are different teams for DLC and patches and patch team feels 1.05 is adequate to address player issues despite also admitting that progression bugs and keyboard control still exist within the game for some people.
Last edited by GekigangerV; 02-12-2014 at 01:55 AM. Reason: update from community manager
Lima
Member
(02-09-2014, 04:37 PM)
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Dude they haven't even bothered to fully fix the save game corruption on the 360 yet.
The Grim Heaper
Member
(02-09-2014, 04:38 PM)
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I can't even get past Killer Croc in the beginning since it crashes every single time the cutscene starts.
dcelone53
Junior Member
(02-09-2014, 04:39 PM)
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I just gave up, its a shame, I was hell bent on beating all the side missions until it wont even let me investigate the fight to start the Bird missions.
Crewnh
Member
(02-09-2014, 04:40 PM)
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Glad I didn't buy it. Fix your game ffs.
Penguin
(02-09-2014, 04:43 PM)
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That's a nasty attitude

"We already got your money, we're only concerned about getting more of it now!"
AEREC
Member
(02-09-2014, 04:44 PM)
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So they acknowledge there may be progression stopping bugs but they won't do anything about it...nice.
GavinUK86
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(02-09-2014, 04:44 PM)
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Is this just a console specific issue? I've 100% the PC version and only ever encountered that radio tower bug, which was fixed ages ago.

I thought it was a bloody fantastic game.
Last edited by GavinUK86; 02-09-2014 at 05:05 PM.
Kade
Member
(02-09-2014, 04:45 PM)
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What the fuck? Why the fuck should anyone continue to support a publisher/developer who prioritizes profit and paid content over stability and functionality of their products?

Fuck these guys. It hasn't affected me and I know it's only a problem for a small number of users but their philosophy is garbage and doesn't sit well with me.
Hero_of_the_Day
Member
(02-09-2014, 04:46 PM)
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Acknowledging that game breaking bugs still exist but you won't be fixing them 'cause you got DLC to sell is fucking disgusting.

Wow, what a bunch of ass holes.
Ahasverus
Member
(02-09-2014, 04:46 PM)
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Yeah fuck them. I've played the game 3 times without any issue BUT apparently these things happen, and they shouldn't
BY2K
Membero Americo
(02-09-2014, 04:47 PM)
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Rocksteady, save us. :(
Wuthering_Heights
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(02-09-2014, 04:48 PM)
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I was going to pick this game up eventually, but now I'll probably pick it up used instead.

Can't support this kind of stuff.
Hero_of_the_Day
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(02-09-2014, 04:48 PM)
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Originally Posted by BY2K

Rocksteady, save us. :(

I hope this is a sign that the game hasn't done as well as they'd hoped and nobody else will be touching the franchise any more.
Bboy AJ
Talks to himself
(02-09-2014, 04:48 PM)
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Doesn't bother me since I purposely skipped this iterative POS in the first place. Start making creative games instead of figuring out how much more you can squeeze out of your customers.
dcelone53
Junior Member
(02-09-2014, 04:50 PM)
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so me and the 5 other people who bought it for the wii u get no online, no DLC and a broken game. atleast it was 50 bucks? *sarcasm
Courage
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(02-09-2014, 04:52 PM)
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Thankfully I traded in the game soon enough to get a decent value back. The game was such a piece of shit. It was an offbrand ripoff of the other Arkham games.
dreamfall
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(02-09-2014, 04:52 PM)
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Yipes.

How "minor" are the bugs really if they're affecting playthroughs for a number of users? Also, what is the DLC? Is it a single player substantial update?

I'm about 14 hours in on the PC version. Crashes were frequent when it launched but stability has improved a bit. I keep getting sidetracked with what feels like an endless amount of collectible hunting. But I've been enjoying it.
Mass Effect
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(02-09-2014, 04:53 PM)
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Fucking wow. Glad I didn't even bother with Origins. Rocksteady or bust.
geomon
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(02-09-2014, 04:53 PM)
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Thanks for the broken game. Will never preorder from WB Montreal ever again.
Painraze
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(02-09-2014, 04:55 PM)
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I'm actually shocked he posted that. Reads like a parody or a troll. Wow. No other words besides... wow....
Cabal
Junior Member
(02-09-2014, 04:56 PM)
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That's a pretty bad thing to admit, especially when you still have to audacity to make new content for more money. It's fucking shameful but it's the result of the season pass and guaranteed content. I hope more developers don't start this, but I think this will become the norm for AAA games.
Mr. Luchador
I played NeoGAF Bingo and all I got was this tag
(02-09-2014, 04:56 PM)
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How come Developers/Publishers aren't called out on this crap? They've released (and seemingly have shown awareness of) a faulty product. Yet they're doing nothing to fix it. If this was anything but a computer game they would be recalls and people screaming bloody murder. Perhaps.
StalkerUKCG
Member
(02-09-2014, 04:56 PM)
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One of the most disgusting things I've seen come from a company.
AHA-Lambda
Member
(02-09-2014, 04:57 PM)
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yes our priority is to sell you more shit first!

at least BF4 stopped selling new DLC.
jlchoi
Junior Member
(02-09-2014, 04:57 PM)
I wonder what kind of DLC is so important that's preventing them from fixing a broken game?
Cabal
Junior Member
(02-09-2014, 04:58 PM)
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Originally Posted by jlchoi

I wonder what kind of DLC is so important that's preventing them from fixing a broken game?

The kind people have already paid for because of the season pass.
jimi_dini
Member
(02-09-2014, 04:58 PM)
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Originally Posted by dcelone53

so me and the 5 other people who bought it for the wii u get no online, no DLC and a broken game. atleast it was 50 bucks? *sarcasm

I heard Wii U version had far less bugs than PS3+360. That's why I bought it too (can't play it currently).
Wuthering_Heights
Member
(02-09-2014, 04:58 PM)
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Originally Posted by jlchoi

I wonder what kind of DLC is so important that's preventing them from fixing a broken game?

DLC that will probably release broken as well.
epmode
Member
(02-09-2014, 04:59 PM)
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Originally Posted by jlchoi

I wonder what kind of DLC is so important that's preventing them from fixing a broken game?

The kind that costs money.

I've gotta say, I'm surprised to see a company actually admit this in public.
IcyRhythms
Member
(02-09-2014, 04:59 PM)
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"No plans to support our product that you gave us money for any further"

That's how this reads to me. Gamers have been conditioned to accept this sort of mediocrity/lazyness.
SneakyStephan
(02-09-2014, 05:00 PM)
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et tu? derrick?

in all seriousness, I hope people will remember this when the next batman game is shat out and the hype cycle is going on again
Last edited by SneakyStephan; 02-09-2014 at 05:16 PM.
RaidenZR
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(02-09-2014, 05:00 PM)
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This isn't a surprise. It's WB's entire MO. They don't give a shit about fixing huge technical issues that prevent you from fully enjoying the game and instead continue to push the DLC train... because... money.

Arkham Asylum had numerous game stopping bugs across all platforms (evidence was on their forums) that involved the auto-saving saving your checkpoints but not key scripted events (like a door unlocking). This halted your progress completely and prevented you from completing the game. I speak from experience, too.

Rocksteady knew about them but never could address them because... you guessed it: DLC was priority.
.
Feindflug
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(02-09-2014, 05:01 PM)
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Originally Posted by Painraze

I'm actually shocked he posted that. Reads like a parody or a troll. Wow. No other words besides... wow....

Seriously wtf...and I was planning to get the game soon but with this kind of attitude there's no way I'm spending even 1 euro on this broken game.

Oh well my money will go towards a game and a developer that will have an attitude better than saying "fuck you! lol". :)
BruiserBear
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(02-09-2014, 05:03 PM)
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Glad I never bought this. It's a shame to see them stain this franchise after the two fantastic games Rocksteady delivered.
CambriaRising
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(02-09-2014, 05:04 PM)
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I really wish I could get my money back for this game.
U n i o n 0015
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(02-09-2014, 05:04 PM)
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Originally Posted by Mass Effect

Fucking wow. Glad I didn't even bother with Origins. Rocksteady or bust.

Yep. Really inexcusable that the 360 save corruption still exists.
IdreamofHIME
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(02-09-2014, 05:05 PM)
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Basically, 90% of potential sales have now been or passed and those people have probably moved on. So they don't see the point in fixing a game for a small percentage of people who are still playing a few months later.

This not only a nasty attitude to their customers, but shows how much care they have it's online mode.
televator
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(02-09-2014, 05:06 PM)
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Priority is money, not quality. It's written right there...
IcyRhythms
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(02-09-2014, 05:08 PM)
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Originally Posted by IdreamofHIME

Basically, 90% of potential sales have now been or passed and those people have probably moved on. So they don't see the point in fixing a game for a small percentage of people who are still playing a few months later.

This not only a nasty attitude to their customers, but shows how much care they have it's online mode.

Not sure this I agree with that. People paid for a product and they expect it to work properly. There are games that don't have anywhere near the budget of Origins and still receive patching years later.
zma1013
Member
(02-09-2014, 05:09 PM)
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"We know our customers can't play our game... so here's some more DLC that they can't play."
Feindflug
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(02-09-2014, 05:11 PM)
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Originally Posted by BruiserBear

Glad I never bought this. It's a shame to see them stain this franchise after the two fantastic games Rocksteady delivered.

The funny thing is that they said this when the game came out:

Batman Arkham Origins dev faced "resistance and reluctance" at "every level"

The pressure of having to live up to Rocksteady's past work may have even helped the game, he added, and pushed WB Montreal to deliver a finished product worthy of the series.

"You don't want to be the guys who messed up and ran into the ground one of the absolute, top-rated franchises of all time. You don't want that at the top of your CV."

EdibleKnife
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(02-09-2014, 05:20 PM)
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Originally Posted by Feindflug

The funny thing is that they said this when the game came out:

Batman Arkham Origins dev faced "resistance and reluctance" at "every level"

Ha such a noble goal only to completely screw some people in the end and magnify Rocksteady's professionalism and ability even more. Hope, they reverse that stance but I'm truly disappointed. Was hoping to grab this because I thought it could be as good as the Rocksteady games but forget it.
2n2
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(02-09-2014, 05:20 PM)
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WB is terrible publisher in terms of post-release support. It's worth noting that (to my knowledge) the publisher has the say say over what the dev resources are used for. I think a l lot of the non-support comes from the top-down in not giving them the time/budget to the devs. I don't think the developers are necessarily at fault. For both MK and Injustice ports, they pretty much had High Voltage churn out the game and not allow them the resources for post-release patches.
Last edited by 2n2; 02-09-2014 at 05:25 PM.
B_Spooky13
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(02-09-2014, 05:20 PM)
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Because Rocksteady is the hero We deserve, but not the one we need right now
Phrozenflame500
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(02-09-2014, 05:21 PM)
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Betaman strikes again.

The number of people fazing through walls in the PC version (including one hilarious instance where Deadshot got stuck in a wall yelling threats at me) is really sad.
Eknots
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(02-09-2014, 05:22 PM)
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Originally Posted by Feindflug

The funny thing is that they said this when the game came out:

Batman Arkham Origins dev faced "resistance and reluctance" at "every level"

I guess he won't even be putting it on his CV
RoKKeR
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(02-09-2014, 05:23 PM)
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Pretty surprising they'd actually just say that straight up, pretty embarrassing.
Oni Jazar
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(02-09-2014, 05:23 PM)
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What a damn shame. I just started playing through this game and it's a pretty awesome Batman game, but the are some nasty bugs. I think the dev team gets a bad rap though. I would fault the publisher not development.
JohngPR
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(02-09-2014, 05:25 PM)
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I said damn.

Seems like that community manager isn't very good at his job. :P

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