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Miles Quaritch
lemme stick dat Red Ring
(08-22-2014, 07:17 PM)
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The fuck?



The weird thing is that the site keeps telling me I own it so I can't pre-order again. And yes, I had more than enough money in the wallet to cover the cost of the game.
jurec84
Junior Member
(08-22-2014, 07:17 PM)
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Same here, 10 minutes ago.
weeeeezy
Banned
(08-22-2014, 07:17 PM)
Umm, that makes no sense.
Wario64
works for Gamestop (lol)
(08-22-2014, 07:17 PM)
Weird.
schaft0620
Member
(08-22-2014, 07:18 PM)
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Maybe they decided to give it away
Fliesen
Member
(08-22-2014, 07:18 PM)
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Same here. The wording about the voucher code makes it seem this isn't some automated cancellation but they're having issues with this specific game and are canceling all the pre-orders.

wouldn't this be one of the first pre-loadable games? maybe they're having issues with the rollout of this feature and since people who pre-ordered would have expected this, they're canceling them.
rafbanaan
Member
(08-22-2014, 07:18 PM)
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Yep, I've got the same email.

I wonder what the problem is/was.
LiK
Member
(08-22-2014, 07:18 PM)
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No email for me yet. Strange.
maxiell
Member
(08-22-2014, 07:18 PM)
Either they're planning on offering some PS+ discount, or they finally got wind of CambriaRising's problem and need to fix their pre-order system?
Valnen
Member
(08-22-2014, 07:19 PM)
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Originally Posted by schaft0620

Maybe they decided to give it away

September PS+ game? Would be sweet.
darkness_s
Junior Member
(08-22-2014, 07:19 PM)
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If you want that costume, you'd probably want to cover that url in the image.
Bloodrage
Member
(08-22-2014, 07:19 PM)
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No email here yet.

Edit: Ah this is EU/UK only. Nvm.
Last edited by Bloodrage; 08-22-2014 at 07:37 PM.
TK Turk
Junior Member
(08-22-2014, 07:20 PM)
WTF is continued custom?
Mihos
Member
(08-22-2014, 07:20 PM)
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Well, a least you got the pre-order bonus. So shouldn't be a big deal in the end.
Wario64
works for Gamestop (lol)
(08-22-2014, 07:20 PM)

Originally Posted by maxiell

Either they're planning on offering some PS+ discount, or they finally got wind of CambriaRising's problem and need to fix their pre-order system?

Could be related. Kokaku posted this:

http://kotaku.com/sony-says-theyre-l...tch-1625604933

"We are aware of this account issue that has affected a very small number of users. We are currently investigating the cause of the issue and have made progress toward a possible solution."
icespide
Banned
(08-22-2014, 07:20 PM)
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weird. must be some kind of glitch
Fliesen
Member
(08-22-2014, 07:20 PM)
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Originally Posted by darkness_s

If you want that costume, you'd probably want to cover that url in the image.

i got exactly the same URL.

they're just essentially giving away the pre-order bonus in general, i believe.
friskykillface
Member
(08-22-2014, 07:20 PM)
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Originally Posted by Valnen

September PS+ game? Would be sweet.

Pls Shu, do it
tim_pkmn89
Member
(08-22-2014, 07:21 PM)
Could be anything

Possibly an error with the way the pre-order was set up on their end
zeox
Junior Member
(08-22-2014, 07:21 PM)
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happened to me as well :(
Teddified
Member
(08-22-2014, 07:21 PM)
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"Your account has not been charged for the product" EU thing? Here in the US I had to pay for it upfront and haven't got an e-mail yet.
EXIE
Junior Member
(08-22-2014, 07:22 PM)
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By the by, what's the US price for First Light? I can only see UK price.
RoboPlato
I'd be in the dick
(08-22-2014, 07:22 PM)
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No email here. Checked the SEN site and the preorder is still in place.

Originally Posted by EXIE

By the by, what's the US price for First Light? I can only see UK price.

$14.99
darkness_s
Junior Member
(08-22-2014, 07:22 PM)
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Originally Posted by Fliesen

i got exactly the same URL.

they're just essentially giving away the pre-order bonus in general, i believe.

Ah ok, I thought it could be a general code but I let OP know just in case it wasn't.
bebop242
Member
(08-22-2014, 07:24 PM)
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Originally Posted by Wario64

Could be related. Kokaku posted this:

http://kotaku.com/sony-says-theyre-l...tch-1625604933

"We are aware of this account issue that has affected a very small number of users. We are currently investigating the cause of the issue and have made progress toward a possible solution."

Good for them if that's the case. Fix that shit before it effects anyone else. (but also glad this didn't muck up Diablo pre order/pre loads.)
Kuldar
Member
(08-22-2014, 07:24 PM)
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Originally Posted by Miles Quaritch

The fuck?



The weird thing is that the site keeps telling me I own it so I can't pre-order again. And yes, I had more than enough money in the wallet to cover the cost of the game.

Same here, it's weird.
Human_me
Member
(08-22-2014, 07:24 PM)
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Yeah cancelled here as well... Weird.
LiK
Member
(08-22-2014, 07:25 PM)
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Originally Posted by Teddified

"Your account has not been charged for the product" EU thing? Here in the US I had to pay for it upfront and haven't got an e-mail yet.

Yea, had to pay up front. So I assume this is a UK thing?
Amon-Lau
Junior Member
(08-22-2014, 07:25 PM)
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Had the same thing, was worried it had something to do with my account but thankfully its the same with everyone... :o
Odrion
The reasons were sound.
(08-22-2014, 07:25 PM)
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First Light canceled due to the layoffs!!
EXIE
Junior Member
(08-22-2014, 07:26 PM)
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Originally Posted by RoboPlato

No email here. Checked the SEN site and the preorder is still in place.


$14.99

Thanks. Well...It's better than 11.99
Fliesen
Member
(08-22-2014, 07:26 PM)
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i'm not too worried, though. We'll get the worthless pre-order bonus costume, still, and the game's "only" 9.3gigs anyways.

it's weird, though, because if they just rolled back faulty pre-orders i should just be to do it again now, which i can't.

Originally Posted by LiK

Yea, had to pay up front. So I assume this is a UK thing?

nah, i wasn't charged either, being an Austrian. Got the same mail, exactly the same wording, just in german.
Addnan
Member
(08-22-2014, 07:26 PM)
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Originally Posted by TK Turk

WTF is continued custom?

Thank you for being our customer, buying our goods.
Human_me
Member
(08-22-2014, 07:26 PM)
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It's interesting because It now says I own it.....

I wonder what's going on.
Miles Quaritch
lemme stick dat Red Ring
(08-22-2014, 07:26 PM)
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It's now showing as not available for purchase on the SEN site.



And yet this is what's in my download list...



I'll check my PS4 tonight to see if it's still in my library, but I suspect it won't be with them cancelling the pre-order.
Last edited by Miles Quaritch; 08-22-2014 at 07:28 PM.
Takao
Hello friend!
Have you heard the good news about Medabots?!
(08-22-2014, 07:27 PM)
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Originally Posted by Fliesen

Same here. The wording about the voucher code makes it seem this isn't some automated cancellation but they're having issues with this specific game and are canceling all the pre-orders.

wouldn't this be one of the first pre-loadable games? maybe they're having issues with the rollout of this feature and since people who pre-ordered would have expected this, they're canceling them.

First pre-loadable game was Transformers in June. There's been a handful of others since then. I'm not sure that's the issue with Last Light.
TheOctodad
Member
(08-22-2014, 07:27 PM)
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What if all the laid off employees took the DLC with them?
Cert.in.Death
Member
(08-22-2014, 07:27 PM)
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No email yet, PSN library still shows it as pre-ordered.
The Llama
Member
(08-22-2014, 07:28 PM)
Are they only canceling pre-orders in one region or in multiple regions?
Kuldar
Member
(08-22-2014, 07:28 PM)
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Originally Posted by LiK

Yea, had to pay up front. So I assume this is a UK thing?

It's the same in France, I think it's an EU thing.
Squalor
Banned
(08-22-2014, 07:28 PM)

Originally Posted by TK Turk

WTF is continued custom?

That Engrish, though.

Any chance this is some kind of scam?
Miles Quaritch
lemme stick dat Red Ring
(08-22-2014, 07:28 PM)
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Originally Posted by Teddified

"Your account has not been charged for the product" EU thing? Here in the US I had to pay for it upfront and haven't got an e-mail yet.

Originally Posted by LiK

Yea, had to pay up front. So I assume this is a UK thing?

They haven't charged up front for any pre-orders since they introduced the feature on PS3. I assume that's because of how strict consumer law is in the EU/UK.
Fliesen
Member
(08-22-2014, 07:28 PM)
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Originally Posted by Takao

First pre-loadable game was Transformers in June. There's been a handful of others since then. I'm not sure that's the issue with Last Light.

yeah, i just checked. But did anyone actually buy - let alone pre-order and pre-download - Transformers? ;)

http://blog.us.playstation.com/2014/...ing-ps4-games/

PvZ Garden warfare would be the 2nd game being pre-loadable.
Toki767
Member
(08-22-2014, 07:29 PM)
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Seems like a EU thing for now?
Drencrom
Member
(08-22-2014, 07:30 PM)
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Originally Posted by Valnen

September PS+ game? Would be sweet.

Oh shiiiiet
Nasser
Member
(08-22-2014, 07:30 PM)
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wired. Finger crossed they are making it a free DLC
Miles Quaritch
lemme stick dat Red Ring
(08-22-2014, 07:30 PM)
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Originally Posted by Squalor

That Engrish, though.

Any chance this is some kind of scam?

Email address is,

playstation@eu.playstationmail.net

Seems unlikely that it's a scam. They used the same email address to confirm my pre-order, tell me about sales, etc.
Tohsaka
Member
(08-22-2014, 07:30 PM)
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Originally Posted by Valnen

September PS+ game? Would be sweet.

I'm going to hold off buying it for a week on the off chance that it happens.
Fliesen
Member
(08-22-2014, 07:30 PM)
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Originally Posted by Squalor

That Engrish, though.

Any chance this is some kind of scam?

nah

dat shit legit.
The last sentence is: "We want to use this opportunity to thank you for your loyalty and apologize for the inconvenience."
Human_me
Member
(08-22-2014, 07:31 PM)
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Originally Posted by Tohsaka

I'm going to hold off buying it for a week on the off chance that it happens.

They would tell us whether it is before the 27th release date.

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