What are peoples experiences with this sort of thing? And yeah, watch your accounts guys!
Called them up too guy said my only option is to get my bank to do a chargeback which will probably lead to my account being banned and maybe my consoles too.
Thanks for your recent contact regarding your Sony Entertainment Network (SEN) account.
I understand from our contact that you did not recognise some transactions on your account, and you reported these transactions as unauthorised. As these transactions were made via our online webstore, we're unable to take action against any consoles for processing this purchase. We will however investigate any devices involved where possible and take action where appropriate, however we will be unable to share details of this.
Unfortunately, as the account holder you are responsible for all use of your SEN account, including all purchases, and agree to pay for all orders placed using your SEN account. For this reason, we cannot offer a refund for these transactions - this is outlined in our Terms of Service.
As PlayStation Network has not been compromised, I can assure you that any information stored on our servers is secure. We would highly recommend that you change your account password to re-secure your account. The billing details have already been removed from your account.
For your reference, our Terms of Service can be found here.
I hope this helps, but if you have any other questions please contact PlayStation Support using the contact details below or by replying to this e-mail. Quote reference 141127-005538 and one of our team will be happy to help.
Looks like I'm seeking legal action I cant let £598 slide :/
Good News Everyone!
I got my money back! its ridiculous that it took 6 months to get it sorted however...