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Games for Windows Live purchases no longer downloadable from client [Edit: Fixed]

Nevadatan

Member
Did anyone mention that players on Halo 2 would have forsee this months ago when the master server of that game fell throught the floor?

seems that the issue was resolved but surely feels strange to play a game which is on life support.
 

Shaneus

Member
But SEGA Rally is not a GFWL game. It only has Games for Windows logo on the box, but without LIVE service.

The Club is a GFWL game, yes.
I know, I was referencing that D2D still manages to keep my info and let me download stuff, but GFWL basically disavows all knowledge of the service existing.

Oh, and I think the earlier Codies F1 games had GFWL too. Not sure if it's game-breaking or not though. But considering the series went on a downhill slide, it's not unreasonable to think people are still (trying to?) play F1 2010 etc.
 
Epic owned the game but it couldn't patch out GFWL without Microsoft's approval as its publishing contract was still in effect. Bulletstorm is in the same situation -- PCF can't do anything until publishing rights revert back to it as the EA Partners contract has yet to expire.

Double Fine had the same problem with Iron Brigade, until they got the rights back. But something I wonder a bit about this, are companies like Microsoft with Iron Brigade and EA with Bulletstorm actively oppose these changes/patches? Or would touching the game while those agreements are in place trigger something?
 

LordRaptor

Member
But something I wonder a bit about this, are companies like Microsoft with Iron Brigade and EA with Bulletstorm actively oppose these changes/patches? Or would touching the game while those agreements are in place trigger something?

Its possible there's a contractual obligation for a publisher to pay for post release patches as part of their publishing duties, but I suspect its more likely that developers don't particularly want to reward the publishers who likely forced GFWL on them in the first place with an uptick of sales that would ensue from removing them at their own expense when they could just wait awhile and get full payment for that work.
 

cHaOs667

Member
I wanted to quickly check out what I still had in GFWL. So I tried opening it, had no luck. Tried downloading the client, which ran, said it was already installed, then failed.
Try this link: http://www.xbox.com/de-DE/Live/PC/DownloadClient

I've installed the client on Windows 10 two weeks ago when I've installed Bulletstorm to test it with my 21:9 monitor.

Here are the screenshots I've made from Bulletstorm

Edit: Direct link to the client: http://go.microsoft.com/fwlink/?LinkID=201134
 

epmode

Member
I remember during the DRM fiasco people actually pointed to something similar saying something like this will never happen and that their fears were unfounded.

MS is one of the worst companies you can have in charge of a digital store. They've shown on more than one occasion that they'd rather shut down a service and have people lose their games than pay to keep some legacy servers running.

So yeah, stay far away from the WIndows 10 store.
 
GFWL is one of the worst things to happen to PC gaming
"oops you got disconnected well there goes your savegame lol"
"oh your PC is in this language so we'll put the game in this language and you can't change it unless you change your PC settings"
 
You wrote over a thousand resentful words about the supposed unfair treatment of a nigh-universally agreed to be terrible service.

Well, I'm glad SOMEONE here pointed out that post for what it was.

I think it's important to realize that for the vast, vast majority of people, there isn't actually a "Steam-only mentality" so much as a standard for non-shittiness that only Steam (or these days, maybe Steam and a select group of others) can actually meet.

Yep. I'm slowly starting to move over to GoG, given I REALLY like their patch rollback function. They're just the first real competitor in the market that I'm willing to support.
 

cakely

Member
But no service, NO SERVICE, could have recovered from the pounding pro-Steam users gave GFWL. I still have a few burned bridges with people in the "industry" who felt like this was a necessary thing to see because of their devotion to "lord Gaben". You would feel like me too if you had your system hacked and torn to shit because some Steam users did not like the fact you stood up for the exception and not the norm (I still have the HDD stored away as a reminder that Steam users can actually suck eggs too). Certain reviewers, editors, and the sites that employ them I still avoid to this day because like Pepperidge Farm, I remember too.

My literal brain needs to know exactly what you mean by "pounding". Did they make angry forum posts? Did they start a DDOS attack? Or did your PC actually get hacked by "pro-Steam users".
 
Don't worry guys, this time it will be different.


GPMubV9.png


Hysterical-Laughing-Gif-09.gif
 

JaseC

gave away the keys to the kingdom.
Double Fine had the same problem with Iron Brigade, until they got the rights back. But something I wonder a bit about this, are companies like Microsoft with Iron Brigade and EA with Bulletstorm actively oppose these changes/patches? Or would touching the game while those agreements are in place trigger something?

I'd assume patching out GFWL without publisher approval could be considered a breach of contract as it would be fundamentally altering the game as it existed (or were to exist) when the publishing agreement was signed.
 

bishoptl

Banstick Emeritus
Double Fine had the same problem with Iron Brigade, until they got the rights back. But something I wonder a bit about this, are companies like Microsoft with Iron Brigade and EA with Bulletstorm actively oppose these changes/patches? Or would touching the game while those agreements are in place trigger something?
Without direct access to those contracts, we'll never know. I have stories re: GFWL implementation and Company of Heroes, but you'll never hear them from me :p
 
I'd assume patching out GFWL without publisher approval could be considered a breach of contract as it would be fundamentally altering the game as it existed (or were to exist) when the publishing agreement was signed.

Yeah, I'm more curious as to whether the requests for approval were even submitted, and if they were, were they turned down or just ignored.

When Double Fine were trying to fix Iron Brigade, I got the impression that they were mostly ignored, which is something I feel is a problem solving technique widely used by Microsoft (I'm a software developer and have had the misfortune of being stuck without info from them quite often in the past).
 
Yeah, I'm more curious as to whether the requests for approval were even submitted, and if they were, were they turned down or just ignored.

When Double Fine were trying to fix Iron Brigade, I got the impression that they were mostly ignored, which is something I feel is a problem solving technique widely used by Microsoft (I'm a software developer and have had the misfortune of being stuck without info from them quite often in the past).

Microsoft, specifically their XBL team, seems to rely on "security through obscurity" a lot more than they should. Getting info from them on certain error codes is like pulling teeth.
 

Shaneus

Member
Try this link: http://www.xbox.com/de-DE/Live/PC/DownloadClient

I've installed the client on Windows 10 two weeks ago when I've installed Bulletstorm to test it with my 21:9 monitor.

Here are the screenshots I've made from Bulletstorm

Edit: Direct link to the client: http://go.microsoft.com/fwlink/?LinkID=201134
Yeah, that's the one I tried. Because I already have some version of GFWL (that doesn't work) already installed, the setup completes immediately, then says it can't connect. And I can't uninstall the one I already have because it can't find the MSI :/
 

yatesl

Member
Is the download list gone forever now? I only made one purchase from the GFWL Marketplace (the other games - Fable 3, Fallout 3, Halo 2, Universe at War and Viva Pinata - all have their CD keys in the box), but as it stands I can't retrieve my Osmos key to sign in.

It's not the end of the world as I also have Osmos on Steam, but it's a pain knowing I won't be able to log on to this version again and get the rest of the achievements!
 

Parham

Banned
Is the download list gone forever now? I only made one purchase from the GFWL Marketplace (the other games - Fable 3, Fallout 3, Halo 2, Universe at War and Viva Pinata - all have their CD keys in the box), but as it stands I can't retrieve my Osmos key to sign in.

It's not the end of the world as I also have Osmos on Steam, but it's a pain knowing I won't be able to log on to this version again and get the rest of the achievements!

That's correct. Anything you bought from the GFWL Marketplace is effectively gone until Microsoft fixes the issue.
 

Parham

Banned
New post from a Microsoft rep:

Misses Quinzel said:
Hey, guys! We are still actively working on getting this fixed up for you. I still have no further information, but rest assured that we are working to get your purchases available to you again. Keep an eye out here for updates from me!
 
GFWL is one of the worst things to happen to PC gaming
"oops you got disconnected well there goes your savegame lol"
"oh your PC is in this language so we'll put the game in this language and you can't change it unless you change your PC settings"

This was the absolute fucking worst. I put like 18 hours into Bioshock 2 when GFWL destroyed my save. Never touched the game again and haven't finished it to this day :/
 

gabbo

Member
Looks like AoE3 is going to need a repurchase at some point then. And Viva Pinata too if that's even possible
 

TheSeks

Blinded by the luminous glory that is David Bowie's physical manifestation.
Did anyone mention that players on Halo 2 would have forsee this months ago when the master server of that game fell throught the floor?

seems that the issue was resolved but surely feels strange to play a game which is on life support.

Halo 2 Vista has been on Life Support since even the first mention of the shutdown happened. There was barely anyone playing, which is why I guess MS felt the need to shut down the service.
 

JaseC

gave away the keys to the kingdom.
Looks like AoE3 is going to need a repurchase at some point then. And Viva Pinata too if that's even possible

Microsoft shut down the GFWL Marketplace two-and-a-half years ago. In light of the fact that the titular issue has been going on for three months and counting with absolutely zero progress towards a resolution despite claims to the contrary from Microsoft's PR machine, if you want either game, you'll have to hunt down retail copies.
 

gabbo

Member
Microsoft shut down the GFWL Marketplace two-and-a-half years ago. In light of the fact that the titular issue has been going on for three months and counting with absolutely zero progress towards a resolution despite claims to the contrary from Microsoft's PR machine, if you want either game, you'll have to hunt down retail copies.

I know it was 'shut down' a couple years ago, but the games themselves still worked relatively smoothly. I have installer files for them, I just need to find ways to get around the live implementation (the cdkey didn't seem to matter for V when I entered all 1's - I just need an offline profile to keep saves. Haven't tried AoE3). - It's just not really viable for me long term to jump through those hoops

I'm not against retail copies if I can find them
 

Shaneus

Member
Well, I managed to work out why I couldn't login to any of my GFWL games last night. Had two-factor auth switched on, but was trying to use my old password to login. Went to the MS site, did one of those things where it generates a one-off password and it worked.

It doesn't solve much else, but at least with games that already have an existing local profile on my PC (like The Club), I can get into it. Noticed that before my login worked, there were actually parts of the game blocked off. So that's what we can expect :/
 

Parham

Banned
Looks like they shut down the main Xbox support thread because of threats of legal action:

Misses Quinzel said:
Hey, guys! I’m truly sorry to hear about any inconveniences this may have caused. When legal talks start arising in our Support forums, we have to shut down the thread and refer you to our Legal and Corporate Affairs page. There have been several suggestions to start legal action in here, and we can no longer ignore them.

Understand that we are actively working on this, and have been. Once this is resolved, you should see all of your purchases in the GFWL Client again.

As this is a support forum, if you would like to pursue legal action then we will not be able to assist further. If you would like to continue troubleshooting, please feel encouraged to start a new thread and we will be happy to assist you there. Because I have been deeply involved in this situation, please send me a private message with the new thread you have created. You can also bump this thread or this thread as I am keeping an eye on those as well.
 

Spinifex

Member
What a shitshow. Not going to purchase anything from the W10 store. How could I possibly believe my purchase will be secure?
 
this seems new thread worthy
Shutting a thread doesn't, especially when the mod is pointing people to two other threads and offering to take PMs for new threads.

However the outright statement that people WILL get an updated gfwl client and access to their games might be thread worthy.
 

Acinixys

Member
RIP

Also sucks that we'll never get Viva Pinata now, but whatever. Say what you want about uPlay and Origin but at least they never gave up and locked away purchases.

Bulletstorm is likely forever screwed isn't it?

As an owner of Bulletstorm I can confirm it is unplayable through GFWL

Its basically a door stopper now

Thanks MS. 10/10 service
 

Mechazawa

Member
Am I missing something here, because it looks like they confirmed in that same post that people's purchases will be redownloadable.
 

viky101

Neo Member
This is why people don't trust Microsoft. Hopefully with Vulkan and SteamOS we can all slowly move from Windows.
 

sear

Banned
I contacted Microsoft about this a few months ago and never received any reply. My assumption is that all my previous purchases are now invalid and I can no longer download and play those games. Thanks, assholes!

If possible, I try to make backups of any game I buy for this exact reason. What's that, you can't back up games from GfWL? Oh, well that's just great.
 
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