MarcusAurelius32
Member
I bought Horizon Zero Dawn on the 9th June and that's a pending payment for me to. I also pre-ordered Micro Machines today that payment seems to be fine
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[Kotaku UK] Paypal Just Did a Mass Chargeback on PSN Transactions
- Thread starter dex3108
- Start date
DangerMouse
Member
Yeah, same here, I don't remember even having the option to buy something I already have through plus.
I had a weird issue last week, but no problem last night.
You have been able to get refunds since the 360 days. A few years ago, Got my copy of Black Ops refunded, easily.
Your rude behaviour is a perfect example of how bad and horrible the PS CS in Europe is.
darkside31337
Tomodachi wa Mahou
Definitely has happened for me before, there was one time a PS+ game showed up at regular price in my cart a couple years ago for some reason and I wasn't really paying attention during checkout and just blanked out and ended up paying regular price for it
Called Sony a few minutes later and... they refunded my money with no questions asked?
Pandora012
Member
Probably a glitch I guess, so that might be why they didn't ask questions. Or the CS rep didn't care. I'm on the web store and I can't buy any of the ps+ games.
BRocknRolla
Member
Huh, well I didn't sign into my PSN via my PS4, but I didn't see any kind of notification online when signing in. I too completed a transaction, so I guess I'll see what that means when I get home...
styl3s
Member
With how easy and fast it is to buy PSN credit on amazon and add i never, ever use my bank/credit or paypal on my PS4.
2 of my buddies got banned before this and they are steaming hot because they just per-ordered Crash and wanted to play it.
How one speaks or acts anonymously on a message board is not quite the same how they'd act as CS. chill out.
Also he's right and wasn't really rude anyways
Sho_Nuff82
Member
Spoiler: they won't.
ScaryShark
Banned
Probably annoying working for a company and seeing the misinformation and conclusion jumping going on in the thread. Thats a pretty reasonable response all things considered.
DealWithIt
Member
dude, it's in anonymous Internet forum. You don't even know he's real, even if he is, what then? He called the anonymous masses dumb? What a crime!
Sangetsu-II
Member
To this day I still question why people don't just buy prepaid cards or codes online via Amazon or Ebay.
Why use a third party to make purchases if you know shit can go wrong anytime.
Why use a third party to make purchases if you know shit can go wrong anytime.
And why can't it go wrong with Amazon or eBay?
The Shadow Knight
Member
My recent transaction is listed as completed.
Fingers crossed.
Fingers crossed.
panda-zebra
Member
It's the best solution. I find that little extra time it takes to hop off to amazon and buy the credit is just right for staving off impulse buys I really shouldn't be making. Hardly a hassle and as safe as it gets.
Actually I've found 60EffPeeEss to be pretty helpful in a thread or two on GAF, using his/her own personal time to help out with the knowledge they have thanks to their employment position. "Bad and horrible" would describe much of the misinformation that gets bandied about as fact, and I'd be equally as frustrated seeing it if I knew better. It might seem harsh to refer to people as 'dumb' for doing this, but he/she isn't doing that in their capacity as a CS worker, they're doing it as a GAFer, and as far as that goes it's pretty tame stuff.
Bits N Pieces
Member
Would it not be better to prevent shit going wrong at anytime to begin with?
Caayn
Member
Don't you agree that it's strange that people need to go out of their way to not risk a ban?
Yes, by offering people digital prepaid cards at online retailers.
Because most things end up with either money left over or not enough money if you're using a prepaid card/code. It's not the best option if you're on a budget.
For one, amazon and ebay usually bend over backwards for the customer - unlike Sony. Also, in the case that something does go wrong your PSN account is completely unaffected.
Night.Ninja
Banned
Power of the cloud
What recalls of discs? Also I'm pretty sure recalls of video games don't have Swat teams kicking in your doors to forcifully take the disc alongside everything else in your collection because, essentially, that's this is.
MisterR
Member
Yep. Been in that position many times where people talk crazy shit about my occupation without knowing anything about it. It's very frustrating to get misrepresented.
WaterAstro
Member
Sony doesn't take your physical items away. Your digital items are tied to the service, in which if a person actually committed the chargeback, that person should be penalized for it.
So you're saying people should keep doing chargebacks because they won't get penalized, and Amazon won't do anything to your account even if you have committed thousands of dollars of chargebacks with proven guilt?
Steam does it too.
LOL trying to defend this shit. Every time I had an issue of this kind with Amazon, they offered an apology to me and no excuses. As it should be.
Cliftface Sucker?
I just don't understand how someone like you is working on a Customer service.
You should be working on a farm. As a mud.
Maybe they will apologise once they figure out the problem and fix it?
You're advocating the use of a third party right before you say people shouldn't use third parties due to the risks involved.
The fuck? What's your problem?
So you're defending the needless complete banning of an account instead of just a restriction to one specific game, using the fallacy that implies wanting fair practice means you want criminals to go free and you're literally wrong with the last point?
Damn.
MrS
Banned
You a classy dude, huh?
I trust that Sony will get this fixed before it comes a problem. They're on a bad PR streak atm and they don't need this rn.
WaterAstro
Member
Do you even know what "this shit" is?
I doubt paypal is getting your Amazon account banned on a regular basis (since you say "every time") with chargeback.
If you purposely did a chargeback against a service for one product that you bought multiple digital products from, you're the criminal and should get your entire account banned.
He is, coming in here presenting himself as a customer representative and calling people dumbs?
I didn't see you calling him out for that ?
Or do you maybe work with him?
Because I don't have a problem with it? He's not talking to me through a phone line as a representative of PlayStation now, he's on an internet forum.
You're overreacting to the stupidest thing, you most definitely are the dumb one.
Why? This blanket banning is what ends with shitshows like this where innocent people are losing their entire accounts (temporarily, but they shouldn't in the first place) because of a terrible policy. If you intentionally chargeback for a single game, limit the account to that game; if you chargeback repeatedly, ban the account.
You insulting me for a Sony representative who called a customer dumb? Really?
If you're not working on Sony than I really feel bad for you.
You're embarrassing yourself.
Banjo-Kazooie
Member
Does...not....compute
People have posted proof that they don't in this very thread...