I could see your point if throughout the 7 hours Jim Sterling had been playing the game before encountering the "bug" he had been feeling mad at it. But he wasn't. He was actually enjoying it a lot. He chose to completely disregard everything positive about the game up until that point and demote it to "broken crap" because he got what he thought was a game-breaking bug. He didn't even "present a single perspective that could be relevant to the player". He just said "unplayable PoS 1/10". Don't tell me a review is "my experience, as a critic" if you are going to pick and choose your experience as a critic because you're frustrated at the game.
I wonder how many people have played the game so extensively that they have been affected by this design decision. By the way you put it, the vast majority of players are being cut short in their playthroughs because the game keeps deleting their saves.
Unless, of course, by "people" you mean "the hot takes made in this thread by users who are just now hearing about this game".