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SNES Classic Preorder Shitshow Discussion (Please Read Rules in OP)

bonesquad

Member
Wow. Fuck off Walmart. Canceled my switch preorder back in January, canceled my July SNES Classic preorder, and now my 8/22 preorder. (Despite 8/25 preorders being delivered...)

What's really crazy is that they didn't just cancel the 8/22 preorder, they nuked any existence of the order from my account. So if I called to complain I'd probably get, what 8/22 preorder? Seriously, WTF.
 

rothgar

Member
Yep, my 8/22 Walmart order got cancelled. Luckily I placed a second order later with them that was delivered.

Mine 8/22 order got cancelled too. But my 8/25 order was shipped and delivered. My 7/21 pre-order had been cancelled too, so the moral of the story, never trust Walmart on their pre-orders.
 

Anoregon

The flight plan I just filed with the agency list me, my men, Dr. Pavel here. But only one of you!
So the long painful journey of the 8/22 preorders ends in tragedy. That really sucks.
 
Mine 8/22 order got cancelled too. But my 8/25 order was shipped and delivered. My 7/21 pre-order had been cancelled too, so the moral of the story, never trust Walmart on their pre-orders.

Wow

Also wow at Amazon pre-orders are finally being delivered..what a ride this thread
 

Saganator

Member
Wow. Fuck off Walmart. Canceled my switch preorder back in January, canceled my July SNES Classic preorder, and now my 8/22 preorder. (Despite 8/25 preorders being delivered...)

What's really crazy is that they didn't just cancel the 8/22 preorder, they nuked any existence of the order from my account. So if I called to complain I'd probably get, what 8/22 preorder? Seriously, WTF.

Wow. Glad I have screen shots of my order. I still have mine, I'm guessing because my credit card hasn't started declining the constant pending charges (6 now).
 

Plinko

Wildcard berths that can't beat teams without a winning record should have homefield advantage
If Walmart cancels mine, I'm done with them. No more preorders from that place.
 

jrcbandit

Member
Lol, Walmart 8/22 order cancelled. Glad I bought the SNES classic from multiple sites as I want to keep one for myself and give others as Christmas gifts to family. Originally, that Walmart order was going to be the one I kept for myself.... Just means 1 less person is getting a SNES Classic as a gift now ;p.
 
Yeah, the writing has been on the wall for a while. The minute the 8/25 orders shipped, I knew those 8/22 orders were either lost or never meant to happen.

The window for ordering on the 22nd was SUPER SHORT, like sub-30 seconds, if that, but the one on 8/25 was way longer.
 

k91191

Member
I got my orders from Amazon. No bubble mailer for me. They combined both my orders of 1 into a single box.

Both versions that arrived are the American versions with included AC adapter and poster.
 

Madao

Member
got my SNES classic shipped from amazon finally.

the wait sort of killed my hype since i just got a new game i was waiting for this week. i guess the classic will stay boxed for a while.
 

Ashhong

Member
Hm, I got one of my Amazon preorders in a bubble mailer last week. Haven't even opened it but it better not be one of those import consoles
 

Stinkles

Clothed, sober, cooperative
Nah it's an Amazon problem given the next post.

Yep just checked.

I'm contacting Amazon to see what they're doing about it. If nothing then I don't mind considering I had a spare adapter.

EDIT: They're giving me a $15 gift card for the missing adapter. I'm A-OK lol.

OH weird!! So they were working through a third party to satisfy pre-orders?!!
 

Stinkles

Clothed, sober, cooperative
Mine 8/22 order got cancelled too. But my 8/25 order was shipped and delivered. My 7/21 pre-order had been cancelled too, so the moral of the story, never trust Walmart on their pre-orders.


They are Butters compared to Amazon’s Cartman.
 

hateradio

The Most Dangerous Yes Man
I'll cross my fingers and toes for you! Maybe you could call them in advance and they could flag your name/address as good to go or something?
I'm hoping that I get it, too. This is the email.

Amazon.co.jpをご利用いただき、ありがとうございます。

このたびは、「ニンテンドークラシックミニ スーパーファミコン」のお届けに問題が生じ、ご迷惑をおかけしておりますことをあらためてお詫び申し上げます。

本Eメールにて、「ニンテンドークラシックミニ スーパーファミコン」の再注文につきましてご案内をいたします。

ご注文は10月23日(月) 10:00まで承りますので、以下の商品詳細ページよりご注文いただきますようお願いいたします。なお、商品は現在のところ、10月25日より順次発送を予定しております。

[Snip]

※ご注文の際は必ず上記URLから商品詳細ページへアクセスいただき、「ニンテンドークラシックミニ スーパーファミコン」をご注文いただいたアカウントをご利用のうえ、再注文をお願いします。
※ご注文の際は、必ずAmazon.co.jpが販売する商品であるかご確認いただき(「この商品は、Amazon.co.jp が販売、発送します。」の記載がある商品がAmazon.co.jpが販売する商品です。)、Amazon.co.jpが販売する商品を選択のうえ、ご注文ください。
※お支払方法にコンビニ支払い、代金引換はお選びいただけませんのでご留意ください。
※お1人様につき1点までの数量制限がかかっております。お一人様あたりのご注文上限数量を超えるご注文(同一のお名前及びご住所で複数のアカウントを作成・使用されてご注文された場合を含みます。)、このEメールをお受け取りいただいていないお客様からのご注文、その他Amazon.co.jpにおいて不正なご注文とみなす場合には、予告なくご注文をキャンセルさせていただくことがあります。
※数量制限がかかっているため、お客様ご自身でキャンセルされた場合、再度ご注文いただけませんのでご注意ください。お届け先やお支払い方法の変更はアカウントサービスより変更いただけます。

このたびは、ご注文商品につきまして、ご心配とご迷惑をおかけしたことをお詫びいたします。

ご不明な点は、下記のURLからカスタマーサービスまでお問い合わせください。

Translation:

Thank you for using Amazon.co.jp.

I sincerely apologize again for the inconvenience caused by problems with the delivery of "Nintendo Classic Mini Super Nintendo".

By this e-mail, we will inform you about reordering of "Nintendo Classic Mini Super Nintendo Entertainment System".

We will receive your order until 10:00 on Monday, October 23 (Monday), so please order from the product details page below. In addition, the product is scheduled to be shipped sequentially starting October 25 at the moment.

[SNIP]

※ When ordering please be sure to access the product detail page from the above URL and use the account you ordered "Nintendo Classic Mini Super Nintendo", please re-order.
※ When ordering, please be sure to confirm that Amazon.co.jp is a product to be sold ("This item is sold by Amazon.co.jp, will ship." It is a product sold by .jp), please select products to be sold by Amazon.co.jp and order.
※ Please pay attention to payment convenience payment, cash on delivery can not be chosen.
※ The number limitation is limited to 1 per person. Order exceeding the maximum order quantity per person (Including cases where multiple orders are created with the same name and address and used and ordered), we have not received this e-mail Order from customers, others In Amazon.co.jp regard it as an unauthorized order, we may cancel your order without notice.
[Other translation: The quantity limit of up to one point per person hangs. An order exceeding the maximum quantity per person (including the case where multiple accounts are created and used with the same name and address) and ordered. If you do not receive this email, you may be asked to cancel your order without prior notice if you are deemed to be an illegal order in Amazon.co.jp.]
※ Because it is subject to quantity restrictions, please note that if you canceled by yourself, you can not order again. Changes in addressee and payment method can be changed from account service.

I sincerely apologize for your concern and inconvenience this time regarding your order item.

For any questions, please contact customer service from the following URL.

I had never seen something like this before.
 
Holy shit!!! I literally walked into a Target just now and they had three in stock. I finally got one!

Talked to the guy who got it out of the case for me, and he said they just got a shipment of 9 SNES Classics in an hour ago. I got the 3rd to last one. My wife and I went off to grocery shop in the same Target for a bit, I came back to try Mario Odyssey, and they were all gone.

Super glad, because it seemed like everywhere I landed a preorder before this, it would just end up canceled.
 

NeOak

Member
I was shown by an employee that the local Target would receive more on Friday the 20th. This was last Friday at 4 fucking PM FFS.

Also, holy shit at the Walmart BS. This thread just keeps going on and on. :(
 

Turnbl

Member
My relatives are in London right now, any chance it can be found at a store or shouldn't I bother them.

Not seen any in stores, even on release day.

UK has only seen a few online 20 minute trickles at Toysrus and Game in the last couple of weeks. Looks like the next big shipment is still to arrive.
 

Erevador

Member
tumblr_oy0h7fHzv61sr3k70o1_1280.png


It's October 18th now. Great communication, Amazon...
 
Target seems to be getting restocks more than other retailers, maybe? I don't live anywhere near one, but my cousin works at one in a different state. He notified me of the launch allocation but he wasn't able to grab any for himself. They got another restock on Monday and was able to get me and my brother one each. Meanwhile my Amazon order says shipping on the 20th with delivery on the 24th.
 

PSFan

Member
Target seems to be getting restocks more than other retailers, maybe? I don't live anywhere near one, but my cousin works at one in a different state. He notified me of the launch allocation but he wasn't able to grab any for himself. They got another restock on Monday and was able to get me and my brother one each. Meanwhile my Amazon order says shipping on the 20th with delivery on the 24th.

Yeah, I walked into my Target last Friday on the way home from work and easily bought one. No line or anything there. I think they may be getting another shipment for this Friday as well.

I'm almost glad I didn't get a preorder, with all the trouble they are causing. I hope I can get a NES Classic that easy next year when they are re-released.
 

evil ways

Member
I preordered from amazon.co.uk, dispatched and expected oct. 10, no sign of it and theres no tracking #. I'm from Puerto Rico so there might be problems with packages and stuff because of the hurricane. USPS and UPS are already delivering to my neighborhood tho. Anyone in the same situation?

On the same boat, but from amazon france. Was supposed to be delivered oct. 13th to San Juan, no luck. My in-laws also sent some supplies and batteries from Florida, havent got that package either.
 

dgco86

Member
That's great that Amazon JP is making good on those orders that were returned by DHL. Just curious, do the replacement orders include the exclusive postcards as well?
 
That's great that Amazon JP is making good on those orders that were returned by DHL. Just curious, do the replacement orders include the exclusive postcards as well?

How were the postcards supposed to be packaged btw? they're not inside the SFC classic box are they?
 
Not seen any in stores, even on release day.

UK has only seen a few online 20 minute trickles at Toysrus and Game in the last couple of weeks. Looks like the next big shipment is still to arrive.
Too bad! I told them to enjoy their time while checking some stores that happens to be on their way.
Alas, I guess I'll just wait like everyone else
and miss on a free gift.
 
So for some reason Amazon is using OnTrac to deliver my SNES. Supposed to arrive today but I've had bad experiences with them in the past. Checked the tracking info and barely moved from NV. It went to a facility but no city or state is mentioned and when I checked using their official site, it mentions Stockholm.

This is supposed to be in Utah today. I don't think it's happening.

EDIT: What the heck it's out for delivery in California???
 
Saw the Wario64 tweet about Japan's SNES Classic being available in Amazon jp. Thought I would try my luck but then I saw the translation said something about being only available to previous customers.

Not holding my breath. But I do would like to complete the set.
 

Saganator

Member
I'm still holding onto that Walmart 8/22 preorder, waiting for that cancellation email. Anybody else still in the 8/22 game?

Yup. I'm not gonna give up even though I went out and bought one on launch day. It's the principal! It blows me away this massive billion dollar company has such a shitty ecommerce platform. I've filled out like 6 surveys with bad marks, I'm doing everything I can to tank their Customer Satisfaction and Net Promoter scores.
 

Plinko

Wildcard berths that can't beat teams without a winning record should have homefield advantage
I'm still holding onto that Walmart 8/22 preorder, waiting for that cancellation email. Anybody else still in the 8/22 game?

Yes. They keep sending me "Your payment method has issues" emails and threatening to cancel in 24 hours, but I go to the account and it says everything is fine. Still hanging on.
 
The good news is my Amazon order was going to come Oct 25th but it shipped early.

The bad news - “We've incorrectly sorted this package which may cause a delay.”
 

theJwac

Member
I received my Amazon order on Monday 10/16 when the site told me it wouldn't arrive until the 18th.

Glad they didn't restock a 2nd round of treasure trucks...
 
My order came in a bubble mailer as well like many of you guys mentioned. Only got to look at it for a few seconds but I don't see any damage or crushed sides anywhere.

I also don't see the sticker that shows it was from a third party company. Hopefully that means I'm in the clear!
 
Did anyone order one from Amazon.FR? It said mine was expected to be delivered by the 14th this month but it's not here yet. I'm hoping it got delivered in an actual box, or I'm sure it got stolen if it didn't.
 

kyo2004

Member
Finally my console has arrived... :)... Better late than never, Amazon delivered and keep their promises with the 50% refund... :)


It came in a tight box (no bubble wrap)... It came with the AC adapter... :)... Can't wait to put some hours later on FF6... :)
 
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