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2017 LG OLED TV Owners - Dark HDR Has Been Fixed

Gavin Stevens

Formerly 'o'dium'
I'm making a new thread for this outside of the HDR thread so that people can see it more easier, and as this is such a huge thing...

Ladies and gents...

LG just dropped a new firmware update that fixes the dark HDR when using game mode.

Now, previously you had to use the other recent fix and use PC mode to get it working. Well... Now you dont have to do that.

Enjoy guys:

https://www.lg.com/uk/support/software-firmware?keyword=OLED65C7V&search=OLED65C7V&superCateId=
 

Skyr

Member
So the HDR in game mode is darker as intended? I had no idea actually.
Downloading now and will test right away.
 

Gavin Stevens

Formerly 'o'dium'
No it’s not supposed to be as dark as it is, not at all.

Now, I’m seeing some people say it’s still not as bright as it should be. If that’s the case just use the new and improved PC mode, as that DOES 100% fix it all (included colour now) as I’ve been using it for a while now.
 

Skyr

Member
No it’s not supposed to be as dark as it is, not at all.

Now, I’m seeing some people say it’s still not as bright as it should be. If that’s the case just use the new and improved PC mode, as that DOES 100% fix it all (included colour now) as I’ve been using it for a while now.

I actually read about PC mode several times before but I have no idea how to activate it. Can't find any clear instructions on goolge either. Could you kindly point me to it?
 

TLZ

Banned
I actually read about PC mode several times before but I have no idea how to activate it. Can't find any clear instructions on goolge either. Could you kindly point me to it?
You press the input button on the remote and click on all inputs, then change the icon of your console's channel to PC.
 

Gavin Stevens

Formerly 'o'dium'
Certainly.

Do you know the screen where the current input gets shrunk and you get to label your inputs? So like Blu-ray player, tv, game console?

Well you need to select the pc mode ICON. It’s a bit backward, but that’s how you activate it.
 

Skyr

Member
You press the input button on the remote and click on all inputs, then change the icon of your console's channel to PC.
Certainly.

Do you know the screen where the current input gets shrunk and you get to label your inputs? So like Blu-ray player, tv, game console?

Well you need to select the pc mode ICON. It’s a bit backward, but that’s how you activate it.

Thanks.

So when I'm in PC Mode do I still have to use the "game" preset to get the 21ms input lag?
 

Gavin Stevens

Formerly 'o'dium'
Nope, pc mode has that as standard, so just use “standard” in PC mode and it works fine. You will know if it’s working as pc mode has its own icon, and you can’t change any of the settings that will add input lag.

The older firmwares had pc mode use really messed up colours and had terrible banding. It’s now fixed and looks superb.
 

Poppyseed

Member
I'm making a new thread for this outside of the HDR thread so that people can see it more easier, and as this is such a huge thing...

Ladies and gents...

LG just dropped a new firmware update that fixes the dark HDR when using game mode.

Now, previously you had to use the other recent fix and use PC mode to get it working. Well... Now you dont have to do that.

Enjoy guys:

https://www.lg.com/uk/support/software-firmware?keyword=OLED65C7V&search=OLED65C7V&superCateId=

Is that an error? It says for ‘18 models, and the 2017 models don’t even run that version of WebOS.
 
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Gavin Stevens

Formerly 'o'dium'
Ok so I’ve spent some time messing with this and I can now sadly say that no, it’s NOT fixed. It’s better yes but not fixed.

The way to go as of the last update and one last month, are pc mode. The new pc mode has the correct fixed colours, no banding, and works beautifully, with no HDR dimming.

So even if you do update, just use that. You get the game mode response times, new pc correct colours and no dimming.
 
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Gavin Stevens

Formerly 'o'dium'
Is that an error? It says for ‘18 models, and the 2017 models don’t even run that version of WebOS.

To be fair it’s the same package anyway and the tv installs the needed bits. The last time I updated I installed the B7 firmware by mistake and it was fine as well lol.
 

Gavin Stevens

Formerly 'o'dium'
Mybold post on the new firmware fixed pc mode to get perfect HDR results with no dimming, no banding and correct colours:

If you have a LG C7 OLED, use PC mode with the latest, only just released recently firmware. They finally fixed all the issues with PC mode not matching game mode in HDR, as well as the colour issues. But as a bonus, PC mode doesn't dim the screen brightness either.

Its amazing.

For those that don't know, a few years back LG introduced a... feature... that dimmed all their HDR game mode settings, so that the peak brightness was, well, shit. It actually looked like you were playing at night. Even in a pitch black room it wasn't good enough. There was a work around: Use PC mode rather than game mode. This gave you the brightness back, as well as the game mode input lag reductions. HOWEVER, it did have some messed up colour profile stuff, and didn't look quite right. It also introduced a little banding in some select situations. But I stuck with it because I can't game on a dark set. Anyway fast forward to a few months back and they release a new firmware (NOTE: I had to download it off their site, as the TV still didn't see it was available). The firmware didn't fix the game mode darkness issue, giving some BS excuse, but it DID fix PC mode so that it was essentially the exact same thing as game mode in HDR but without the dark brightness. Seriously, HDR looks incredible on this set now, colours pop, RDR2 with its pants ass HDR even looks very very nice.

My settings on firmware 05.80.04 (These are mine, you do what you want, this is just what I like. Also remember that this set has two different inputs for HDR and normal viewing and will switch between the two as needed, so load up a HDR game first before changing settings):

Go to your input for your console, then go to your TV input settings. Be sure to change the "ICON" for the input so that its PC and not game mode. This will then turn that input into a PC input.

Go to your TV settings and set the following:

HDR Picture mode standard
-OLED Light 100
-Contrast 100
-Brightness 50
-Sharpness 20 (this effectively turns off sharpness as 10 used to be the off value, now its 20)
-colour 50
-tint 0
-colour temp 0

Advanced controls
-These will all set themselves and wont be changed.

Picture options
-black level low (though this may need to be changed depending on your console)
-motion eye care off (For the love of god leave all this off)

These are my OWN settings and some people wont like them at all. But by god, do the colours pop pop POP. Its so nice in HDR.
 

Gavin Stevens

Formerly 'o'dium'
Yup, it’s essentially the same panel so there’s no reason it wouldn’t.

Try it out, if you like it, go with it, if not, go back to your old settings :)
 

AV

We ain't outta here in ten minutes, we won't need no rocket to fly through space
Gavin Stevens Gavin Stevens would these work on a 2016 C6?

I couldn't update or manually download a new firmware for my C6 just a few days ago. As far as I can tell we don't even have a PC preset when HDR is on. It's so dark and dull looking across the board that I just turn it off for everything.
 

Gavin Stevens

Formerly 'o'dium'
I couldn't update or manually download a new firmware for my C6 just a few days ago. As far as I can tell we don't even have a PC preset when HDR is on. It's so dark and dull looking across the board that I just turn it off for everything.

That’s... not right? You do have a pc mode HDR, and it does switch between the two. You can’t be in PC mode if it’s still dull, because that’s disabled when using pc mode.

Use the little source button on your remote, mines between Netflix and Prime, then select “all inputs” on the screen. Once there select “edit icon” and use the PC one to turn pc mode on.

Now keep in mind, you need to do this both when normal games are playing AND when HDR games are playing, as they have their own settings that are saved between each.

As for your firmware use this, should be fine on your set. LG TVs won’t let you install the wrong firmware anyway, would just tell you its not compatible:

https://www.lg.com/uk/support/software-firmware?keyword=OLED65C6V&search=OLED65C6V
 
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peronmls

Member
Sony A1 OLED owner here. Currently waiting on ANOTHER firmware fix for its self dimming feature when I small static/HUD image is on the screen. Cannot disable. Been an issue since march of this year. DX
 

Poppyseed

Member
Ok so I’ve spent some time messing with this and I can now sadly say that no, it’s NOT fixed. It’s better yes but not fixed.

The way to go as of the last update and one last month, are pc mode. The new pc mode has the correct fixed colours, no banding, and works beautifully, with no HDR dimming.

So even if you do update, just use that. You get the game mode response times, new pc correct colours and no dimming.

I thought PC Mode had banding, but you say it’s now fixed? Is there any downside to using PC Mode now?
 
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AV

We ain't outta here in ten minutes, we won't need no rocket to fly through space
That’s... not right? You do have a pc mode HDR, and it does switch between the two. You can’t be in PC mode if it’s still dull, because that’s disabled when using pc mode.

I'll take a look when I can (probably Sunday, out a lot this weekend). By the sounds of things I'm mistaking "PC Mode" for one of the presets - from what I remember I get HDR Vivid, HDR Bright, HDR Standard and HDR Game when it gets turned on.

Says there that the latest C6 firmware is 5.30 from June, from what I saw in the other thread recently you mentioned that C7s got an update, which is 5.80 from two days ago. Could be wrong but doesn't that mean mine isn't going to get updated..? It didn't recognise the C7 5.80 update via USB when I tried it for kicks.
 
My tv is LED55UH605V and it does not show with this update 😔 I’m guessing if I were to download this update it would not work on my tv as it says it’s only applicable with the OLED range, any suggestions guys ?
 

Dibils2k

Member
I dont think any panels do full 10 bit HDR do they? Or am I thinking of RGB?

Yeah. The option is greyed out right?
yeah no TV can do 4:4:4 in HDR in 10-bit

but pretty much all decent HDR sets do 10-bit (including these OLEDs) but i think PC Mode forces 8-bit HDR with 4:4:4
 
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Gavin Stevens

Formerly 'o'dium'
No current panels support 10bit hdr 4:4:4 do they, due to the huge bandwidth requirements?

Anyway yeah it’s fixed now, no banding anywhere to speak of. The only game I get sky banding in are Witcher and RE7, and that’s because the X patches for those are broken, and have been for a long time.

Will happily provide offscreen pics of anywhere you have previously seen banding to show you its fixed however, just know that, well, it won’t be a hdr pic lol, but would still show banding regardless of it was there.
 
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Gavin Stevens

Formerly 'o'dium'
As for the dynamic contrast you know that’s not right way? Dynamic contrast is a “hack” and work around used to get over the fact they messed up the brightness when game mode HDR is on. You’re after black level. And that as long as you match your tv to your console, black level will work fine, no colours will be washed out, no shadow detail lost and no banding?

I blame the TVs for all this information mess up. Nobody knows what the right settings are lol, so everybody gets confused.
 
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As for the dynamic contrast you know that’s not right way? Dynamic contrast is a “hack” and work around used to get over the fact they messed up the brightness when game mode HDR is on. You’re after black level. And that as long as you match your tv to your console, black level will work fine, no colours will be washed out, no shadow detail lost and no banding?

I blame the TVs for all this information mess up. Nobody knows what the right settings are lol, so everybody gets confused.
So aside from buying a new tv, what are my options ? Lol the update in the link says is only for OLEDs and mines just LED
 

Gavin Stevens

Formerly 'o'dium'
I’m ahowing red dead here for two reasons:

1) while it’s HDR is supposed to be shit, the above settings make the game beautiful. All we are after is the HDR switch, I.e make the panel show HDR content while using pc:

2) to show that there is no visible gradient banding anywhere, at any time. Any artificts you might be seeing are reflection or visible pixels causing camera buggery. Remember gradient banding isn’t selective, you can’t get one area fine and another messed up. Banding is caused because there’s not enough colour information, and so you get larger differences:

1) HDR on
55-DF9-B22-7-A3-E-45-D2-BAAA-E4-BA2-B6938-C1.jpg

Notice no banding at all, in a place you would get a lot of it.

2) HDR off
2-E1-F8-F75-AE6-F-4-F4-E-B8-BE-80127260-B5-C7.jpg

(Pic compression on the site I used is a bit shit, any idea where I can upload these native?)

So, the tv In of Mode WILL allow you to change black level. It auto sets your colour gamut to wide as well. As low as you are using black level low and Xbox set to 10bit and standard colour depth, it works perfectly fine. You DONT need dynamic contrast, because the OLED output when not in game mode is bright enough, and so you don’t need to lose detail by clipping colours that way. Using dynamic contrast actualy gives a worse picture even, I don’t know where people get that from. You clip the high points of white so it just washes out, and on an already dull brightness looks awful.

I also stupidly saved time and just took a pic of where I left off in single player. The saturation isn’t as bright as game mode off because HDR isn’t about adding crazy saturated colours. But anyway, they DID fix the colour profile issues. Before this, I had banding and some really strange colours, and had to use saturation 80 just to get anything close to a correct picture. Now, I use 50, which means no saturation changes are done at all.

EDIT:

Do note that’s one places are terrible on any tv or game or setting. The Xbox dashboard is awful and has a LOT of banding due to how they have created their assets. This is the same over any tv, and not a setting or something anybody can fix. Likewise never use a pre-compiles movie, like an intro movie, as they contain compression and macro blocking that can create banding. Lastly some games are just shit at this. Spyro, as gorgeous a game as it is, has a LOT of issues with banding on its compressed textures. The main game logo for example has banding on its flow. But again, this is on any tv, on any setting, and is because the asset was compressed.
 
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Does this only apply to the OLED sets as I have a LG 4k HDR 10bit non OLED TV and I also notice HDR is dark in game mode
 

Gavin Stevens

Formerly 'o'dium'
I honestly couldn’t tell you. I don’t see why it wouldn’t work, but it depends on if the pc mode was broken in those sets to begin with?

Erm, best I can suggest, to anybody really, is not your settings down and just test it? It only takes a minute or two.

But as with any tv settings, it’s all about what you personally think looks good.

A lot of problems with HDR setup come from the fact the general viewer thinks hdr should be this amazingly colourful bright vivid image... HDR is about replicating as close to real world colour presentation as we can get right now, and that actually means LOWER saturation. The world isn’t a cartoon. So some people flip it on, go “on shit that looks bad/wrong”, mess with the picture and then... it’s no longer a HDR image hahaha.
 

llien

Member
W7 owner here. Only played Horizon out of HDR games (Uncharted doesn't work for me like that for some reason) Haven't seen any problem with older firmware.
 

Poppyseed

Member
I use the same input for movies etc? Does PC Mode still let you watch 24p etc? I’d have a different picture mode, of course - like PC Mode Cinema User, but just wondering if that works...
 
I have given up on HDR for gaming now 🤦🏻‍♂️ Game mode on my tv with the dynamic contrast switched off just looks dull and dark and with it on that’s not real hdr apparently lol games just look better in SDR to me
 

Spukc

always chasing the next thrill
c7 owner here i wonder what changed i never found my lg too dark it was too bright at times in the evening.
well imma check kratos again,

since modern gaming fucking updates every fucking day holy SHIT

looks a bit brighter c7 oled
 
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Gavin Stevens

Formerly 'o'dium'
Ok I would also just like to remind everybody of this tip with LG TVs like the B7 and C7.

Lip sync issues are terrible. You can easily solve this by doing the worlds most stupid work around.

Go into your chosen units settings and select “picture options” and then go to where it says TruMotion.

Now anybody with even half an ounce of common sense will turn this shit off instantly and just set it to “off”, however this breaks audio syncing with pretty much everything; audio receivers, speakers, even the TVs basic output is delayed. It means lipsndknt sync up and everything g has a delay.

The fix...? Don’t set it to off. Set each value to “0” under user.

I shit you not people... this... works...

So next time you think the lips don’t quite match up, set it. Or just set it anyway even if you yourself don’t notice it. The diffidence is quite big.

Another weird and stupid work around for something that shouldn’t be there... but this makes watching Sky Q and Blu-ray soooooooo much better.
 

Nydus

Gold Member
Thanks for the heads-up. I'll already had the new Firmware but never tested again. Thanks!
 

Cruel_In10tions

Neo Member
Mybold post on the new firmware fixed pc mode to get perfect HDR results with no dimming, no banding and correct colours:
Great settings you recommended. I’ve been fighting with HDR BFV on my ps4 Pro for some time now. Using a LG Oled 65’e7p series.

A couple of questions what are is your in game bfv hdr slider value and brightness set at?

Also what about ps4 video output settings? Resolution rbg range etc.

Thank you.
 

Justin9mm

Member
I don't have one but for the price of an OLED and to now only fix, I find this unacceptable and a complete fail.. The TV is defective in my book..
 

Spukc

always chasing the next thrill
I don't have one but for the price of an OLED and to now only fix, I find this unacceptable and a complete fail.. The TV is defective in my book..
Go play some tetris effect or god of war.
And tell me how much of a complete fail that telly is
 

Gavin Stevens

Formerly 'o'dium'
After playing a for a long time, everything felt ok. However, the problem with the above setting I used that I found myself anyway, was that while it did indeed make the screen much brighter, it also pushed highlights way too far, and as such made some scenes look bad. So while yeah its bright, things like the snow area in Gears 5 suddenly look washed out and entire fields of snow are just a solid white colour. I even noticed the sky around the sun, would change its visual depending on what setting I used. Using the above, the sun area would be a huge white blob, and you couldn't see an actual circle for example.

So I did some testing, and low and behold, LG pushed out firmware updates a bit more in recent times. And now, I can actually say... Standard game mode is actually the best for HDR game play? I've got my settings to such a point that whites look white without being overblown, shadows look dark, dark enough so that the OLED kicks in and you get black, but no black crush, which still having visible shadow.

The settings I'm currently using:

xbox:
Make sure HDR is on
Use 10 bit colour (Use of 8 bit is suggested however it actually lowers the colour quality of the dashboard and introduces banding)
Turn off Allow YCC 4:2:2

LG OLED B7:
MAKE SURE YOU ARE LOADING A HDR GAME. If you don't, the TV will just set up corrections for SDR content. It saves your settings individually based on type used. You will see the HDR logo appear top right so you know its the right part.
General > HDMI Ultra Deep Colour (This needs to be on for HDR to work on this input. A restart of the GAME will be required.
Hold down the INPUT key to get your input list, select your xbox input, and change edit icon so that it says game console. We used to use PC mode, but this is the best way to do it now.
Picture>Picture Mode Settings (Make sure Game (User) is selected)
OLED Light > 100
Contrast > 100
Brightness > 53 (Mess with this, using 50 as a base. I find 55 to work so that I still get blacks and that nice deep black, but its not too high that it washes out the screen. Lower will be better for shadow, but of course make the screen even darker. 53 seems to be a good base for me, where I get those nice 100% oled off blacks, but remember... This depends on the GAME, as some games, its impossible for them to even go black)
Sharpness > Whatever works for your eye. Start with 10, and go up or down.
Colour > I have mine set a little higher to make the HDR pop a bit more, at 65. I find that once you go into Game mode, the standard 50 setting breaks and the screen looks washed out. Again, this is useer preference.
Tint > 0
Colour Temp > 0
Advanced Controls > Dynamic Contrast > High
Advanced Controls > Dynamic Colour > Off
Advanced Controls > Prefered Colour > Leave at default
Advanced Controls > Colour Gamut > Wide
Advanced Controls > Super Resolution > Off
Advanced Controls > Gamma > Medium (Forced)
Picture Options > Noise Reduction > Off
Picture Options > Mpeg Noise Reduction > Off
Picture Options > Black Level > Low
Picture Options > Real Cinema > Off (Forced)
Picture Options > Motion Eye Care > Off
Picture Options > TruMotion > Off (Forced)

Oh and make sure Screen Shift is enabled as well in your TV settings.

Now, these are "for me", and yes, they ARE a little more dark than you may be used to. Not much, but a little, just a smidge. But now, you get brightness in dark, and darkness in bright. HDR doesn't wash out, and highlights shine perfectly. So, try them, and see. You never know, it may work for you, it may not. ;)
 
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Gavin Stevens

Formerly 'o'dium'
I’ve attached two pics, off screen of course, to show that the shadows are now bright enough but still get black (so not too dark that you cant see), and the outdoor is still bright, again, bright enough to see perfectly, but not soo blue its overblowing the highlights.

I can't load up Gears 5 atm, its bloody updating, and to be honest if I load up my previous chapter I fear it will suddenly make me lose progress like its done for two other missions, but I'll try and get some pics in a bit.

OFF SCREEN PHOTOS.
sYOku8Y.jpg


TmPvyUs.jpg
 
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