The publisher promises to handle future releases "in a much better way"
Developer Remedy confirmed at the time that “the free upgrade path to Xbox Series X and PlayStation 5 version of Control is only available for Control Ultimate Edition,” meaning those who purchased it previously weren’t eligible.
“Every transition from one generation to another creates challenges for both development and publishing,” Ralley told GI.biz. “The Smart Delivery option, if I can use that term to generalise, was something we hadn’t faced before as an industry.
“For Control, we made certain decisions restricted how we could perform Smart Delivery for the next-gen version of Control. They were the correct decisions at the time, but they created those blockers.
“We were unable to backtrack and reorganise how we were developing the Ultimate Edition for there to be a sensible and fair way to do Smart Delivery.
“We learnt a lot from that. Did we as a publisher handle it in the best way and communicate it in the best way to the audience? Maybe not. But we did our best to satisfy consumers.
“Moving forwards, we will be able to do this in a much better way and you’ll see that in the next examples that we’ve got with Ghostrunner at the end of September and Assetto Corsa in early 2022. I’m very confident that we’ll handle that in a much better way.”