Anyone else opened their Nintendo switch to find dust and micro scratches on theirs?

levyjl1988

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Jan 31, 2010
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I think it should be the industry standard to have a nice plastic film over any tablets.
When I opened mine I found dust and micro scratches. I really expected that there would be even a nice plastic film, but it felt like it was just shoved in a plastic bag and that's it. You can clearly see the rough and rushed manufacturing for this product.

Note: The dust on the product isn't from my room but from when I opened the product.
Also the micro scratches is visable when I adjust it to certain light conditions so the photo may not show it well, it really irks me. I'm also used to owning apple products and other tablets where they provide a film for the screen and it feels really nice to peel off. I am usually confident with purchases where they take extra care and it feels tightly packaged and manufactured.

Anyone else found any similar problems when opening their Nintendo Switch?
 
Jun 26, 2012
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No dust on mine, but the screw heads on the back are clearly worn - someone's done them up by hand at some point.
 

cw_sasuke

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Sep 9, 2006
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Not on mine... But yeah packaging could probably be better at least for the tablet.
 

Animekatt

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Mar 30, 2011
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I had dust on mine as well, but no scratches thankfully. I was pretty surprised by how there wasn't a film on it as well.
 

wheremypho

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May 8, 2011
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Mine wasn't scratched but it did have some specks of dust on it. I find it funny how the dock was packaged better than the tablet was.
 
Jun 29, 2012
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Austria, Salzburg
There was little dust, no scratches.

But I am not sure, if the dust was not gathered immediately when pulling the console out of its plastic bag, caused by electrostatics.
It was easy to remove though. Can be a pain in the ass before applying a screen protector.
 

GeNoMe

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Mar 30, 2005
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No scratches thankfully. I did manage to find a speck of dust underneath the screen though. Really wondering how it got there, the console must not have been sealed well or it got there during assembling.
 

jon bones

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Jan 9, 2007
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thankfully i have not had any issues with my Switch, and i don't remember any significant amount of dust upon opening it up
 

Cepheus

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Feb 16, 2016
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No dust or scratches for me. I think the only problem I've had with the Switch so far is the left joycon thing, but it has never disconnected during actual gameplay so I don't really mind it.
 

simtmb

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Mar 6, 2009
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Some scratches on the back that are quite hard to see, rest fine.

Such a joke at how well the plastic dock was packaged compared to the tablet itself.
 

King Gilga

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Sep 1, 2013
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Wait the switch doesn't come with one of those peal off film things on the screen?

What the fuck?
 

Ouroboros

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Aug 28, 2013
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Neither dust nor scratches. Nintendo needs to put a peel away cover on the screen though. I felt like I was opening one of those off brand android tablets.
 

bjork

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Jun 8, 2004
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I still haven't decided if I'm going to open mine or take it back. At the very least, I want to get a screen cover, but I hope if I do open it, no pre-built scratches.
 

atomoso

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Aug 19, 2011
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Well, mine came covered in some sort of dust/ smudges and scratches on the housing itself.



Nothing to worry about, but it can be frustrating to buy something new and get it in that condition.
 

TotalMackerel

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Jan 24, 2015
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Well, mine came covered in some sort of dust/ smudges and scratches on the housing itself.



Nothing to worry about, but it can be frustrating to buy something new and get it in that condition.
Yours looks like someone peeled off a screen protector too. Where did you get it?
 

120v

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Mar 14, 2013
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as somebody who works in manufacturing you can never 100% QC these things. or stuff like dust at least, scratch leads me to believe something's up
 

kiri

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Dec 31, 2011
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Only a small amount of dust and a thumb print in the top right corner. No scratches or other defects so I know it isn't a return.
 
Jun 27, 2015
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We're really at the point where we're making threads about dust in packaged goods? It's not vacuum sealed and you can wipe it off. Who gives a shit? This is getting obsessive

The micro scratches, I can understand (even though mine had none)
 

PSFan

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Jan 28, 2016
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Weird that the TCs Switch came in a plastic bag like that. Mine was wrapped in that white foam like cloth Nintendo always uses. The Joycons were too.
 

atomoso

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Aug 19, 2011
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Yours looks like someone peeled off a screen protector too. Where did you get it?
As far as I know, they come without screen protectors.

I still cannot fathom how they decided to put the dock in a bubble wrap and the screen ( console ) in a plastic sleeve.

I will try to get a replacement or my money back.
 

Firebrand

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Apr 27, 2007
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Sounds like somebody could have opened it and returned it?

Did you get the full first-time setup when turning it on?
 

Persona7

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Sep 24, 2007
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Sounds like somebody could have opened it and returned it?

Did you get the full first-time setup when turning it on?
The boxes are not sealed and can easily pick up dust during transportation or while sitting in a warehouse.

Weird that the TCs Switch came in a plastic bag like that. Mine was wrapped in that white foam like cloth Nintendo always uses. The Joycons were too.
Not really. Every unboxing I've seen on youtube has a plastic bag.
 

Xenoflare

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Feb 17, 2012
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It's not surprising though.

Remember when 3DSXLs would have dust trapped underneath the screen?
 

atomoso

Neo Member
Aug 19, 2011
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Sounds like somebody could have opened it and returned it?

Did you get the full first-time setup when turning it on?
Never turned it ON. I just opened the box and saw that the whole screen was covered in something like dried up water ( it appears to be dust from the plastic sleeve ), then I saw the scratches.

The screen itself is in perfect condition, but the housing is scratched.

I know it is a minor thing, but it annoys me.