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Concord is being taken offline on September 6, purchases refunded

Draugoth

Gold Member
Update:




Sony is taking Concord offline on September 6th after a disastrous launch. PS5 and PC players will be refunded, as Firewalk Studios explores options "that will better reach our players.



Concord fans — we’ve been listening closely to your feedback since the launch of Concord on PlayStation 5 and PC and want to thank everyone who has joined the journey aboard the Northstar. Your support and the passionate community that has grown around the game has meant the world to us.

However, while many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t land the way we’d intended. Therefore, at this time, we have decided to take the game offline beginning September 6, 2024, and explore options, including those that will better reach our players.

While we determine the best path ahead, Concord sales will cease immediately and we will begin to offer a full refund for all gamers who have purchased the game for PS5 or PC. If you purchased the game for PlayStation 5 from the PlayStation Store or PlayStation Direct, a refund will be issued back to your original payment method.
 
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Dacvak

No one shall be brought before our LORD David Bowie without the true and secret knowledge of the Photoshop. For in that time, so shall He appear.
Awkward Bye Bye GIF
 

HeisenbergFX4

Gold Member
Edit - "Concord fans — we’ve been listening closely to your feedback since the launch of Concord on PlayStation 5 and PC"

Should have listened to your fans after the shitty reveal

Should have listened to your fans after the disastrous "closed beta"

Should have listened to your fans after the even worse "open beta"

Cracking Up Lol GIF by HULU


Customers who purchased from other digital storefronts will also be refunded. More information about refunds from Steam and Epic can be found below:

Steam Store – Steam Store will refund players who bought the game over the coming days. Steam will send confirmation of the refund once it has been processed.

Epic Games Store – Epic Games Store will refund players who bought the game over the coming days and will contact each customer directly to confirm that the refund has been processed.

Other retailer refunds – For customers who have purchased a physical copy at a retailer location outside of PlayStation directly, please refer to the refund process of the retailer you purchased it from to obtain your refund.

Once refunded, players will no longer have access to the game.
 
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Astray

Member
Was wild that they didn't delay the game after the beta and retool it.

They probably thought they could weather the storm before going free to play, but given the slow adoption, it makes sense to just refund the people who bought it, retool, and go F2P in a month or so.
I don't think this game will be successful even if it goes F2P later on.

The ground has been thoroughly salted here.
 
Biggest first party failure in history?
 

Banjo64

cumsessed
Full refunds for all platforms!? A game so bad that it being in the public domain is causing reputational damage to the point where Sony of all companies are happy to refund it?

Wow.

This is hilarious and hopefully humbling for Sony in terms of what players want. What a massive miss step.
 
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