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Intentionally Misleading Marketing for Games

oSoLucky

Member
Misleading marketing has been going on as long as there have been products to be sold or an advantage to be gained. It seems to be a part of every aspect of our lives these days. You can't watch TV for 20 minutes without seeing some sort of ad for a seemingly gourmet burger that actually looks and tastes like 0 effort was put into its quality or how 1 in 4 relationships start online but never really state that they start due to dating websites. It has become so normal that it is pretty much expected for any advertising to be BS, at least in part. There are even laws against false advertising, that any company can be called out for, and one involving the Vita that I received compensation for.

There is difference between misleading and false advertising, and sometimes it's so small that it's really hard to tell. Marketing companies come up with ingenious phrasing and misdirection all the time to stay on the legal side of the issue while still getting the point across. In addition to being patently misleading, a positive quote from a pretty insignificant source(BioGamerGirl) will get propped up front and center in a huge ad to put as many positive words on screen as possible. This thread is for discussing misleading marketing tactics used in video games.

Marketing isn't just advertisement. It happens nearly every time that someone who has any stake in a product speaks about said product. I have actually watched Dev Diaries, which are supposed to be a behind the scenes look at game development, being framed as almost a trailer for the game. There are also those that are very put off by the dissonance of publishing heads and the games media acting as if we're all in some sort of "gaming in crowd" with one face, and then turning around and masterfully deceiving the consumer.

Kotaku has an article up with an out of context quote being used for advertising The Division:

"Blows Destiny out of the Water" - Gamezone

The quote links to the article which is discussing how the beta population for The Division of 6.4 million is much more than Destiny's 4.6 million. The quote is clearly meant to infer that Gamezone is comparing the quality of both games. There have also been others pointed out by users here.


Evolve
https://www.youtube.com/watch?v=Ln96M568k-g

FOR THE FIRST TIME EVER

ONE GAME HAS WON

E3 2014 BEST OF SHOW GAMESCOM 2014 BEST OF SHOW************

****(from ign and Gamecritics)

Except that the year beforehand Titanfall and Destiny(familiar names here) won every award at both shows. Plus they are using awards they got from a few select places to say they won 'THE' award(vagueness is the issue here). If this isn't misleading than I don't know what is.

Destiny
You can literally trace this shit to the last time a Destiny-esque game came 'round in the form of...Destiny.

"Activision and Bungie have a massive new hit." - Launch trailer

Quote in proper context:


"If gamers embrace “Destiny,” Activision and Bungie have a massive new hit in their portfolio" - A quote saying "If Destiny sells well, it'll be a game that sells well" and literally from the day the game was announced.

The Evil Within
The back cover of The Evil Within in Australia quotes a newspaper: "A Grand Rebirth of Survival Horror". However, this was from a preview which said the game was "touted as a grand rebirth of survival horror".

And who can forget the amazing Arkham City GotY Edition cover:
iHuHRqnUubEgG.jpg
This one isn't that egregious, but looking at Metacritic, Arkham City was the #1 rated PS3 game that year. Skyrim and Portal 2 actually beat it out on 360 and PC, yet the box art is meant to convey that it's the consensus best game out.

In addition to quotes, there are issues like the Watch_Dogs downgrade, the Forza demo booting to Windows at E3, etc. which are just as bad as some words on screen during a commercial and deserve to also be called out.

I don't think it should be limited to quote ripping. Things like Dark Souls 2 using the vertical slice in screenshots promotion up to the very release and Destiny portraying a very different picture of the final product should all be there. Basically, the whole industry is filled with liers and they deserve to be called out for it, regardless on whether one thinks it's "old news" by this point.


This behavior is something that shouldn't be acceptable in any industry, and especially in one that's supposed to be as close-knit and about passion as the gaming industry is. Now you could argue that the marketing isn't aimed at "us gamers", and we shouldn't really care, but I believe that it still presents a bad look, and being thought of in the same light as the film industry as far as scummy actions go isn't really something to strive for.

I would like for anyone with more insight as to how much marketing and out-of-context box quotes can influence sales and those with more examples to call out to participate. Try to keep the discussion to tactics that are actually misleading, and not just that you don't agree with. Also, it would be preferred if the source comes from the publisher's own marketing material, not just the media as the "good ole' boys club" is well documented there.

I'm trying to find the Bombcast where Jeff Gertsmann talks about this issue specifically but quote approval is absolutely a thing.
http://v.giantbomb.com/podcast/Giant_Bombcast_04_14_2015-04-14-2015-4843367792.mp3

At the 2:34:55 minute mark they address a user email regarding this issue. They discuss reviews being edited for space and the process where they approve the quotes. They all claim to never being misrepresented personally. Jeff says he never gave quotes for games that weren't released yet or before review and says it seemed fishy when sites would do so.


Are there any others with insight into the process of using quotes or material from media outlets? Even allowing a misrepresented quote into marketing material seems like a win-win, if the outlet cares more about exposure than its integrity.

Credit goes to RexNovis for the original thread idea.
 
The Bubsy 3D boxart said that it was a "sleeper hit" as well as "stunning" and "original".

I believe that the game is much, much better than that. It is a work of art.
 
By default, marketing is to get you to buy the game without breaking the law with false advertising. So a lot of it falls into this category.

Destiny was fairly egregious though. I don't have a hate camping out against that game or anything, but it didn't deliver as promised, even though year 2 has improved it a lot
 
It's not really exclusive to the video game industry, sadly.

The problem is marketing is always going to go as far as it can go, legally, to try and make the game look the best it can.

Not to say I think it's right, though. I've always thought they go too far with it.
 
By default, marketing is to get you to buy the game without breaking the law with false advertising. So a lot of it falls into this category.

Destiny was fairly egregious though. I don't have a hate camping out against that game or anything, but it didn't deliver as promised, even though year 2 has improved it a lot

I have sunk an ungodly amount of hours into the game and I completely agree with you there. I was a bit disappointed that most of the strikes/missions ended up reusing content, so much that you could see the same area about 6 different times in different activities. The game was propped up to have such deep exploration when in fact, everything was reused and rehashed. Year 2 improved a ton, but that's still only one planet out of 5 worth doing anything on.

"misleading" and "marketing" is redundant OP.

Sadly true, and I address that it's a bit sad that it's become such an expected part of our lives.
 
Maybe Nintendo would benefit from doing these things to a larger extent..? The tactics seem to be working quite well for other developers/publishers.
 
Reviewers approve the quotes and the publications get free advertising by having their quotes on boxes and commercials. So why are we only demonizing game marketing? What about the journalist? What standard should we hold them to? Because they could clearly have the quote changed or pulled. False advertising is against the law and any journalist that feels that they are being misrepresented could do something about it.
 
I vaguely remember there was a trailer for a game which said it won Giantbomb's "Best of E3" award, even though GB doesn't give E3 awards.....
 
Reviewers approve the quotes and the publications get free advertising by having their quotes on boxes and commercials. So why are we only demonizing game marketing? What about the journalist? What standard should we hold them to? Because they could clearly have the quote changed or pulled. False advertising is against the law and any journalist that feels that they are being misrepresented could do something about it.

So you're saying that a publisher has to get specific approval from a reviewer to use its quote in an ad? If true, that says a hell of a lot more about that outlet than the pub IMO. Just saw your post in the other thread.

I'm remember Jeff Gertsmann talking about this on the Bombcast. The condensed blurbs are approved by the reviewers. Not only do they make the game look good but they are free advertising for the review site/publication. Don't blame the games marketing, the review publications are just as much to blame.
 
So you're saying that a publisher has to get specific approval from a reviewer to use its quote in an ad? If true, that says a hell of a lot more about that outlet than the pub IMO. Just saw your post in the other thread.

I'm trying to find the Bombcast where Jeff Gertsmann talks about this issue specifically but quote approval is absolutely a thing.
 
I think it's fair to say anyone that visits this site is not gonna pay attention to that stuff. It's aimed at people who don't regularly buy games who don't do their research before making a purchase. That's what I like least about it.

They're trying to trick your family into buying something for you based on deceptive praise for a game. I guess that's why I make sure to make a list of games I'm interested in for folks that might buy me something.

Pretty much every game has this marketing so I don't really know how to express my disapproval, and it doesn't really seem like something worth protesting with my wallet over, so I don't know what the best approach is to make this better
 
Bubsy_3D.png



EGM said:
"...stunning...original...Bubsy 3D climbs back to the top....check it out!"

PSExtreme said:
"one of the sleeper hits of '96...an experience that no action platformer gamer should miss."

Sure thing, Accolade, sure thing.

I hope they enjoyed the Gold X award they supposedly got.
 
If we really want to get deep we could talk about how Microsoft paid Machinima to have there Youtubers say great things about the Xbox One and no one disclosed that it was a paid advert. i really enjoy my Xbox and what Microsoft has been doing but that was some shady shit and made me question many of my favorite online personalities for a while.
 
https://www.youtube.com/watch?v=czjyw6Qg6VA

IIRC - Chrono Cross didn't show a fucking second of actual gameplay or non FMV graphics.

I don't really see this as misleading because none of that is ever presented as anything that looks like something you'd actually play. By comparison, here's an ad for Call of Duty 2 that was actually pulled from UK TV's for being misleading

https://www.youtube.com/watch?v=1rgKocA3-lA

The entire commercial is presented in a gameplay angle (first person) even though it's entirely CG. Now that is misleading.
 
If we really want to get deep we could talk about how Microsoft paid Machinima to have there Youtubers say great things about the Xbox One and no one disclosed that it was a paid advert. i really enjoy my Xbox and what Microsoft has been doing but that was some shady shit and made me question many of my favorite online personalities for a while.

That GAF thread was actually the first time I had heard of that happening without people disclosing it, and I have been noticing what I suspect to be a lot more occurrences of it recently. Forum shilling is probably a bigger problem than I think also, judging by how many posters I see registered in 2012 with no posts, but then post 30 times a day around a big new game or piece of hardware release. Luckily, the large majority of the ones that I've seen here get banned in short order.
 
Halo 5.

The whole locke vs chief was a lie. Although i feel like it wasn't mallicious as some of the other things in this thread. They even showed a fake script in one of the sprint episodes that showed MC dying. The whole marketing for that game was weird.

Felt like they did it so when you played the game you'd think
'OH SHIT, THE GAME WAS ACTUALLY ABOUT CORTANA OMG'
. But it failed since the idea of MC going rogue and Locke having to hunt him down was far more interesting than the actual plot.
 
Halo 5: Hunt the Truth lie.

That is something different all together but I agree it was b.s. They made that campaign out to be something interesting.........
Yeah, Bungie/MS did something similar with Halo 2 and the I Love Bees ARG in that the story being told in the ARG painted a picture of a full scale Covenant invasion, and cover up by ONI. [Almost?] none of that stuff was reflected in the game, but to be fair ARGs are mostly non-canon extended universe-type deals made for hardcore fans, so I guess it's understandable.
 
1151432-brutal_legend__0.jpg


Sweet demo guys! I am totally in for this! Wait, what the ... RTS?

I'm gonna have to agree on this one
usually I know exactly if I like a game or not, even just from watching videos or even screenshots
but this demo was so different from the actual game, this really never happened to me before or again. I was totally in the mood for a fun jack black metal action game, but it was an RTS, and not a really good one either
 
In recent memory, I would have to go with Halo 5.

Don't get me wrong, I love the game but the whole Hunt the Truth campaign was quite misleading, in my opinion.
 
People seem to forget the fact that you spend just under 2 thirds of H5 hunting the Chief as Locke.

They didn't lie about the campaign, they just didn't reveal the big secret.
 
Yeah, Bungie/MS did something similar with Halo 2 and the I Love Bees ARG in that the story being told in the ARG painted a picture of a full scale Covenant invasion, and cover up by ONI. [Almost?] none of that stuff was reflected in the game, but to be fair ARGs are mostly non-canon extended universe-type deals made for hardcore fans, so I guess it's understandable.

Yeah Halo 2 was a gigantic offender.

One of the most hugely anticipated games in history and all the marketing was about Earth. Then the game came out....
 
The Lightning Returns one is a poor example.

The Kotaku quote in the trailer comes from their import preview, which was pretty favorable, and not written by the same author as the final review of the US version.
 
40winks-us.png


The game was supposed to release on Nintendo 64 but developers decided to make it for PlayStation instead. The N64 version was made and dispatched to the press outlets but never released to the public. The quote is from Nintendo Official Magazine review of N64 version.
 
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