The post in the OP mentions 64 and that they're 19 days over that. If that's incorrect then I apologize.
Regardless, I'm not making excuses for Microsoft. I'm just trying to piece together what happened. This problem only seems to have come to light at the end of October/early November with the issue being narrowed down and worked on in Early-Mid November which is why payments are delayed so much. It's still unacceptable but it lines up with what Charla said. Not seeing anything here that would make Microsoft look shady in their dealings.
The biggest takeaway from this is that the support for XBLIG is inadequate. Hopefully Microsoft has realized that now and does something to rectify the situation in the future.
I mailed their services, and they assured me "it would be solved in the coming weeks", but I need that money now, not in months when they finally figured how to input my fucking account numbers in their system.
It's been a complete train-wreck ruled by crass incompetence. The contrast with Valve's handling of such matters is stark. The money should've been wired in fucking October, what a bloody joke.
It depends. Paying is more or less that easy, if they're in a hurry. Authorize someone from the financial department, put an intern on it, go. If they want to fix the automated system (e.g. set paydate -= 20 days, or set authorization at a lower level) it's probably a somewhat longer bureaucratic process, but then the message also kind of is 'we don't care, just that we got found out'.
In case anyone was still curious, we got this update email from them today:
Dear XBLIG Partner,
We sincerely apologize that Q3 payments to partners were delayed. We are pleased to announce that all payments have been released by our vendor and should appear in developers accounts within the next few days. We sincerely apologize that this delay occurred and are taking steps to ensure that all future payments will be paid on time. If you were expecting funds, please review your dashboard and your payment and contact us at -**********@microsoft.com if there are any discrepancies.
We appreciate your patience and understanding & wish everyone a happy holiday!
So it's now 73 days after the stated payment date [28 days after the 45 day grace period] and MS's language is still "within the next few days" I mean I'm positive payment will come in that time allotment but like after that wait I kind of expected MS to force it through and send out that type of message when it's already been sent.
how does such unprofessional shafting happened with such a big company like that. Don't they have a image to portray for all future indie devs that want to release titles on there platform? Microsoft seriously doesn't give a fuck about indie games or devs unless its as big time as minecraft and in that case they will just buy it.
It's making some things a bit harder than they need to be, but we're figuring out ways to overcome it. I'm thankful that so far we've been able to get around this, but I feel bad for anyone who was in need of what they rightfully earned.
Charla, my man. I thought he was getting to the bottom of this? It's not even embarrassing anymore, it's just malicious at this point. If the forum isn't working as an avenue, then some people need to be fired for what amounts to being the easiest job out there.
"Oh, you made this much money.. I'm going to pay you that much money. Good day sir."