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My launch ps5 is dead
- Thread starter Bitmap Frogs
- Start date
Fahdis
Member
Yea, things that can be replaced with ease. Besides, why do people get so pissed with options. I don't want to buy a $1500 GPU or a $500 console, when I have the same quality experience with a $50 or $100 sub annually on a Gig internet. Besides, I don't have space for those fucking huge Foreman Grills or Minecraft 2x Cubes when my choice of hardware is an App online.
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MadPanda
Banned
My disc drive is also too loud and now you've scared me.
Fahdis
Member
While people like you will stay in the past. Enjoy.
But it's useless after 12 months because of the reversal of the burden of proof. I live in Germany.
Don't mix up commercial guarantee and the legal warranty. It's just 1 year commercial guarantee by Sony in Germany and i also think in Europe.
ParaSeoul
Member
I've seen the future you chose. I prefer the past.
Fahdis
Member
Lmao, thanks for the rage post. I hope you the best in your endeavors. I am having the same fun experiences as you, only I own my games and I play them without having to see something brick.
Sosokrates
Report me if I continue to console war
1yr warranty is some real bullshit on expensive electronics especially ones which are intended for extreme use.
Fahdis
Member
I don't really care for opinions that don't have any experience associated with certain Cloud Services. After my GTX 1080 bricked from a power surge 2 years back, I realized not only was I saving electricity cost, I don't have to worry about my room turning into a heater when its already summers, there is no need to replace form factors or buy cards when I can just rent one off the Cloud and play amazing 2K or 4K gaming from things I already own with a software app and good internet.
01011001
Banned
Good luck fren. This is why I stopped buying hardware in general. I've become a huge Cloud advocate for those who can afford the internet speeds and a TV. Not my hardware, not my problem. Its been very easy for me since 2 years now. Either way, good luck, hopefully you have warranty and it can be replaced.
imagine using the dogshit latency and image quality of a cloud service as your main way to play games. that is even a level below mobile gaming to me
Tiago Rodrigues
Member
It is? Where do you live? In Europe it's 2 years mandatory warranty and i got 3 extra years for 50 euros of insurance in case something bad happens.
First 2 years it's on Sony, 3 next years i got insurance. If my PS5 somehow breaks and a PS5 Pro is out for 500 euros (while this model is at 400 or something) i have the right to get the most expensive model even.
I'm set for this gen.
01011001
Banned
that's why in the EU every manufacturer has to offer 2 years of warranty for electronic devices.
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Sosokrates
Report me if I continue to console war
Should be as long as the gen. About 7yrs.
Or order very attractive discounted repair service.
I just think its not right that some people will spend the price of one console throughout the gen but other ls may have to spend double that because there console broke.
Fahdis
Member
I can assure you, you probably have more latency with the PS5 and Xbox than GeForce Now with specific games. And I am subbed to the 3080 Tier. I don't miss console gaming one bit and on top of that, I feel that I have a more superior experience than "console" ones by maxing out every setting and playing on either 2K 120 FPS or 4K 60 FPS consistently with FSR and DLSS implementations, Ray Tracing, HDR and 7.1 Surround Sound. Your perception is pretty faulty along with probable shit internet. Anyways, I can't explain the service to you plebs, so I would expect you to experience it on ethernet on your own. It's literally magic.
Anyways, good luck!
You Will be a Conservative!
Anyways, I see you as the mobile gamer, neither did I attack anyone or even the OP, I just shared my thought perception. Not going to derail the thread anymore. Mods, delete if you want.
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Reizo Ryuu
Gold Member
Wtf does this even mean?
in the EU it's 2 years warranty on electronics, and every member state has to follow this, unless national laws actually stipulate more years, it's never less.
"reversal of the burden of proof", also really means nothing in practice, it just means you'll have to submit your product to testing if the seller/manufacturer requests to; if you constantly got claimed to breaking it yourself after 12 months, then maybe you just had bad luck, or things are just shitty in Germany.
Uiki
Member
Tams
Member
If they try to pull that on you, you just threaten to make a massive stink on social media and to take them to small claims court. Companies back down, what, 90% of the time.
If they don't, then if you have time, take them to small claims court out of pure spite.
To be honest i don't know the exact englisch words for it, but we have "Garantie" (voluntarily by the manufactorer) and "gesetzliche Gewährleistung" (24 months by law from the retailer). Sony gives 1 year Garantie (voluntaily) and the retailer where you buy the product has to give 24 months Gewährleistung. If it breaks after 12 months it's your burden to prove the retailer that it was already faulty when you bought it. And you usually can't. As far as i know it's the same for most european countries.
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nominedomine
Banned
I wonder if I would get away posting stuff like that here about a certain other hardware.
Anyway, there won't be any 360 like situations happening, the console release in November 2020 and we are in June 2022 and nothing suggests that something like that is happening.
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DragonNCM
Member
Looks to me like overheating problem, maybe some soldering problem after overheat.Friggin’ great.
It turned off while playing Elden ring, now refuses to turn on. I tried unplugging and waiting, tried a different tv and hdmi cable, nothing.
Honestly I'm worried after I measured 75C on my ps5 after 5 hours of Elden ring play session......
HerjansEagleFeeder
Member
Not sure which hardware you are referring to here, but I give every company equally shit if I'm not pleased as a consumer.I wonder if I would get away posting stuff like that here about a certain other hardware.
Anyway, there won't be any 360 like situations happening, the console release in November 2020 and we are in June 2022 and nothing suggests that something like that is happening.
I agree, the 360 showed signs of bad hw design much earlier in it's lifecycle. I just hope the cooling solution of this thing isn't something that's nice and quiet for a couple of years, only to explode in our faces later. I don't trust liquid metal (for no particular/logical reason).
Gen.Grievous
Member
Apple fixed my iPhone free of charge after 19 months. Only needed to show them proof of purchase.
Store where I bought my GPU refunded the full purchase amount after 2.5 years. Although that might be the manufacturer covering repairs/refunds up to 3 years.
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PharaoTutAnchAmun
Member
Cloud ambassadors would be a better name...
rodrigolfp
Haptic Gamepads 4 Life
F
With luck it's just the internal SSD and you can replace it.
With luck it's just the internal SSD and you can replace it.
/jk
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PharaoTutAnchAmun
Member
In europe is a 2 years warranty a law. My PS5 has a 2 years warranty, i live in the Netherlands. Mine is runing fine. Normaly there is incalculated 3% faillure rate in "new" hardware.
Captain Toad
Banned
You stopped buying hardware because of the 0.1% failure rate and instead deal with all the issues of game streaming? Alright then.
And don't give me that "afford internet speeds". There is no internet and streaming service on the planet that can match local hardware play for videogames.
draliko
Member
i don't really know what to say, from the first day i got it was always very loud and always felt something wasn't right, probably is just bad luck, a defective unit can happen with everything, but reading online (at the time especially) seemed like was a know problem, maybe a batch of defective units. (i saw a lot of videos online, and mine was way louder of what i saw)
Punished Miku
Gold Member
On behalf ofI wonder if I would get away posting stuff like that here about a certain other hardware.
Bitmap Frogs
and anyone else skeptical of the PS5 hardware situation in this thread, I'd like to apologize for the undue stress this thread has caused you and the Sony community as a whole. In no way does this hardware failure represent the values of PS or Jim Ryan. PS only sells the highest quality content for its users who value a premium experience. Thank you for bringing this to our attention so that corrective action can be taken.
Swift_Star
Banned
I like your cats avatar better.On behalf of
Punished Miku
Gold Member
It'll be back. I'm just really enjoying Neon White right now!
Doctor Hades
Member
It doesn't matter how long the warranty is, you can almost always guarantee that the item will develop a fault *after* the warranty has elapsed!!! At least, that is my experience with warranties. They are never long enough.
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Bitmap Frogs
Mr. Community
Update: Sony said they only take care of the first year, second year falls on the shop. So let’s see how le Fnac responds.
Btw Sony was friendly enough to send me already a payment link to take care of it, they charge 270€ for fixing it.
Btw Sony was friendly enough to send me already a payment link to take care of it, they charge 270€ for fixing it.
HoofHearted
Member
It's also just one year in the Netherlands from Sony (SIEE garandeert dat dit product vrij is van fouten in materiaal en vakmanschap die zouden kunnen leiden tot storingen bij normaal
gebruik, in overeenstemming met de onderstaande voorwaarden, en zal, gedurende een periode van 1 (een) jaar vanaf de oorspronkelijke aankoopdatum (de ‘garantieperiode’), elk onderdeel gratis herstellen of (naar voorkeur van SIEE) vervangen, indien de fout een direct gevolg is van defect materiaal of ondermaats vakmanschap.)
The 2 years by law is another story like i said above.
Gamerguy84
Member
Looks like you've done what you can here and let Sony handle it.
Or even check out r/consolerepair those guys have worked on several.
Also mine did something similar once. Must have been some kind of glitch because I walked away for 15 minutes and it came back on and hasn't acted up since. I wasnt upset because I have two of them and it was still under warranty.
Or even check out r/consolerepair those guys have worked on several.
Also mine did something similar once. Must have been some kind of glitch because I walked away for 15 minutes and it came back on and hasn't acted up since. I wasnt upset because I have two of them and it was still under warranty.
My first one died in December. About a week after the warranty ended. It cost I think £250, or £300 ish to extend the warranty over the phone with sony, then they emailed a shipping label. Had to print that out, pop the ps5 in a box with plenty of re-used padding from amazon boxes, and send it in. They sent me a new console within 2-3 weeks if I remember correctly.
Sucks going without for any period tho, was of course too long to wait, so I got a series X to tie me over in the meantime. First Xbox in many years...It's 'ok', I guess, and useful to have for whenever all the studios they bought actually start releasing stuff. But definitely missed the playstation whilst it was away.
Sucks going without for any period tho, was of course too long to wait, so I got a series X to tie me over in the meantime. First Xbox in many years...It's 'ok', I guess, and useful to have for whenever all the studios they bought actually start releasing stuff. But definitely missed the playstation whilst it was away.
Meicyn
Gold Member
This was a longwinded way to say “man, I pay $200/year to stream videogames and I can’t even play Elden Ring.”
Incredible service.
Bitmap Frogs
Mr. Community
I’m glad to hear you experienced a quick turnaround.
PisswasserYellow
Member
Bummer. Mine also took a shit, but they were at least pretty quick in getting the replacement back to me.
Bonsaibäumchen
Member
I'm living in germany and haven't had any issues with warranty yet.
I just need to bring my device to the store where I bought it and I'll get a replacement.
Physiognomonics
Member
And when the PC dies?
AncientOrigin
Member
I am sorry if my post was a bit hard was not meant to be rude.If you would have an ps5 or switch or Xbox the chances of it breaking are non existent you could say.And even if it breaks let’s say you have an faulty device from factory or while transporting something happened you have 2 years warranty most places even sell you for 50 or so extended warranty so you could have your ps5 under warranty for 4-5 years a consol life till the next generation comes.But you are missing out on all the great games which comes out exclusives and stuff.I understand you are a bit concerned but you don’t have to bit of course it’s your choice.
nominedomine
Banned
I don't know, I have to watch everything I say and going around calling a console piece of shit or predicting some catastrophic imaginary hardware problems just sound like the sort of thing that would get me in trouble given that I got in trouble for a lot less.On behalf of
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Punished Miku
Gold Member
I don't agree with all the bans on here, but it's not up to me obviously. I'm just cracking jokes.