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[ParkPace]

The rattling sound is normal -- general consensus is that its a ball or something so the system can keep track of its orientation. (though this is the least of your problems)

Is that what that rattling noise is? When I opened up my 360 I heard that noise as I picked it up out of the box and immediately started thinking I had one of the bad ones. Like there was a piece of the motherboard floating around in there somewhere. Good to hear that sound is intentional.

 

[atomsk]

just out of curiousity, what did you fill out on the shipping label for "box contents"?

 

[Fallout-NL]

So I bought a 360 out of town and had it shipped to myself with FedEx (insured). When it got here, the box I shipped it in was torn open my four games were missing, the Xbox 360 box was torn open and the system smashed up and the controller missing.

I'm fighting with FedEx on the phone right now but they claim no wrongdoing.

Managed to snap the system together but there's a rattling sound and it won't boot up.

I feel your pain, hope you succeed in getting the bastards to accept their responsibility in the matter.

 

[ManaByte]

As I said earlier FedEx is sending someone tomorrow to work things out.

As for the system, it won't start up if it's verticle. If it's horizontal it'll start up. I popped in CoD2 to test it and things seemed ok horizontal, but it's a no go vertical for some reason. I've been on the phone with MS with it and they've been good so far (since I registered the serial number as soon as I bought the system it's going smoothly).

 

[Kai]

For some reason my system seems to crap out sometimes when it's vertical as well (though it still runs). I have had 3 freez ups since owning my system all when vertical. Ever since I have placed it horizontally it has been a-ok.....

 

[Liu Kang Baking A Pie]

As I said earlier FedEx is sending someone tomorrow to work things out.

Unfortunately, even if they do find themselves at fault, they will fuck with you for months and require all sorts of proof and other stupid shit before you wait 4-8 weeks more for your money.

 

[Link]

Did that dude just lose an arm?? :lol

awesome! his arm just got left on the window after getting hit at 5 mph :lol

I'm punishing you both for not watching Arrested Development.

 

[Argyle]

But I've been on the phone with MS and they think they can probably fix it.

Heh heh heh...

 

[Bboy AJ]

What? You have to inspect, open, and check the contents of a package first before signing it so you don't get held responsible for damages? That's bullshit.

But I guess that Seinfeld scene makes sense now.

 

[raYne]

Heh heh heh...

:lol

But I guess that Seinfeld scene makes sense now.

My brother made that very same reference after reading the post.

 

[Downhome]

I'm punishing you both for not watching Arrested Development.

They sure do deserve it.

 

[The Take Out Bandit]

When it got here, the box I shipped it in was torn open my four games were missing, the Xbox 360 box was torn open and the system smashed up and the controller missing.

I AM IN YOUR HOUSE SMASHING UR XBOX!

 

[The Faceless Master]

Damn, sorry to hear about your whole 360 fiasco, Manabyte. Some of these guys are a bit insensitive, but I can relate. I too had to send the original Xbox home with a few games, but I used USPS, and I had to do this because I was still in the Army, and bought one when I wasn't supposed to, at launch. So instead of letting the drill Sergeants find out and confiscate my system (at launch no less), I did what I had to do. I swear by USPS. I have yet to have a significant problem with them, but I've had many problems with UPS, FedEx, and DHL. UPS is the worst of the worst. I've had the drivers lie right to my face and tell me they attempted to deliver a package, and no one was home (knowing damn well that it was a lie, because I took days off from school/work to make sure I was there). If this is true, where the hell was my info notice? Calling the office and complaining was no help either, since the people who worked there at the time were just as unintelligent and dishonest as the driver. Now I only use companies like UPS, FedEx, and DHL when I absolutely have to.

omg that happened to me so many times, and i called in to file a complaint so many times...

it hasn't happened this year though...

 

[stewy]

Did you ship it across an international border? Like buy it in Canada or something?

Just wondering, cause all my packages from the States have always been opened before reaching me thanks to the fine folks at customs.

I've never had the problems you're talking about, though. Good luck with that.

Somewhere some G4 bigwig is pulling the pins out of his ManaByte voodoo doll.

 

[bumpkin]

Maybe because I was flying and the system and 4 games was too much to check on a plane? I used to trust FedEx more than baggage handlers..

Yeah, good call! :lol

Anyway, good luck on the whole inspector thing... Chances are there's no way they'll figure out who did it, and even less chance they'll admit fault.

 

[CorruptionDee]

omg that happened to me so many times, and i called in to file a complaint so many times...

it hasn't happened this year though...

:lol :lol :lol

Well, we both live in the same city, so go figure. I think that UPS in NYC hires the laziest, apathetic drivers they can find. Not all UPS drivers are bad, just the ones that deliver to my home. It's happened to me in Manhattan, Brooklyn, and The Bronx. What are the odds?

 

[HomerSimpson-Man]

And that's why you shouldn't have used FedEx or at least should have opened it before signing for it!

:lol

The brilliant Arrested Development.

 

[Christoff Yurievich]

I'm punishing you both for not watching Arrested Development.

no kidding. :lol J. Walter Weatherman rocks.

 

[BorkBork]

And that's why you shouldn't have used FedEx or at least should have opened it before signing for it!

:lol :lol thanks for the GIF! Brilliant!

 

[Miguel]

And that's why you shouldn't have used FedEx or at least should have opened it before signing for it!

I just had to cover my mouth to stop myself from laughing out loud at work. :lol :lol :lol :lol

 

[Cronox]

You should be like this guy. Except for Fedex...

 

[mashoutposse]

FedEx is worthless sometimes. They completely misdelivered my laptop; I eventually found out it was sold on the street by the recipient for $150 (it was a $3000 imported Sony VAIO with carbon fiber body). They gave me back every dollar, though.

 

[JRPereira]

Holy shit man! that sucks (and I'm not even interested in xboxes).

people have to get over this stupid craze for xboxes, OR microsoft needs to seriously get their asses in gear and produce some more.

 

[Cerebral Palsy]

I always use FedEx. Never have had a problem. UPS though, ugh.

 

[Mike Works]

WHY DON'T YOU ASK JIMMINY CRICKET WHY YOUR GOD HAS FORSAKEN YOU, YOU DICKLESS FUCK

 

[Ryudo]

WHY DON'T YOU ASK JIMMINY CRICKET WHY YOUR GOD HAS FORSAKEN YOU, YOU DICKLESS FUCK

Bit harsh dont you think ?

 

[kikonawa]

When shipping stuff in the UK the companies tend to ask how much the item is worth and make you take insurance out to cover any damages, Fed Ex included. Slightly off topic also noticed in my UK 360 came a form for taking out an extra 2 years guarantee for £60. It basically says add 2 years to your 3 month manufactures warrenty. I though hang on a second in Europe electronics always come with a one year warrenty, its only in the handbook in small print that MS point this out. The 2 years extra warrenty is basically a straight copy of the American form. Seems to me the US gets pretty crap consumer protection when compared to Europe. Good luck anyway Mana getting a refund.

ITS EVEN 2 YEARS STANDARD WARANTY IN THE eu

 

[hellfire]

i hate UPS:

my first (and only) dell purchase. i waited all day for the package to arrive. it didn't. several days later i get a fucking POSTCARD from UPS saying "we failed to deliver because the address does not exist".

 

[Fowler]

This thread is worthless without pics.

 

[Xrenity]

This thread is worthless without pics.

Indeed.
Would have been 10 times better with pics of a broken 360

 

[Blackie]

i waited all day for the package to arrive. it didn't. several days later i get a fucking POSTCARD from UPS saying "we failed to deliver because the address does not exist".

That took me a second to get, but then it finally hit. Pretty funny joke on their part.

 

[Aponi]

When I was growing up we used to get packages that said that had notes on them saying the address didn't exist from delivery guys. Half the road was paved, half wasn't and they'd get to the paved part and be like "oh, must be a different road." There musta been one UPS driver who was smart enough to figure it out so we'd have to wait until he got stuck delivering it.

 

[commish]

Fedex can go f@#$ themselves, my 360 arrived tore up as well.

 

[DaCocoBrova]

Why the fuck are there no pictures of said damage?! Surely some were taken for insurance purposes.

This thread is worthless.

 

[ManaByte]

Why the fuck are there no pictures of said damage?! Surely some were taken for insurance purposes.

This thread is worthless.

This thread is worthless without pics.

Indeed.
Would have been 10 times better with pics of a broken 360

READ THE FIRST FUCKING POST IN THE THREAD

So I bought a 360 out of town and had it shipped to myself with FedEx (insured). When it got here, the box I shipped it in was torn open my four games were missing, the Xbox 360 box was torn open and the system smashed up and the controller missing.

I'm fighting with FedEx on the phone right now but they claim no wrongdoing.

Managed to snap the system together but there's a rattling sound and it won't boot up.

Besides I got a warranty for it and it's being replaced.

 

[DrEvil]

Besides I got a warranty for it and it's being replaced.

Not till february, har har har.

 

[DaCocoBrova]

So I bought a 360 out of town and had it shipped to myself with FedEx (insured). When it got here, the box I shipped it in was torn open my four games were missing, the Xbox 360 box was torn open and the system smashed up and the controller missing.

I'm fighting with FedEx on the phone right now but they claim no wrongdoing.

Managed to snap the system together but there's a rattling sound and it won't boot up.

This says nothing about pictures, or the lack thereof.

Also, why would you accept the package if it was all fucked up?

 

[DarkAngelYuna]

This says nothing about pictures, or the lack thereof.

Also, why would you accept the package if it was all fucked up?

Do you people not read the threads before posting? Read the damn stuff and you'll see why he accepted it.

 

[DaCocoBrova]

Well, he refers us to the first post when we ask why he didn't take any pictures. Yet the first post makes no mention of that... Figured it was safe to assume my other question hadn't been answered either.

At which point in the delivery process was it ripped open? Did you drop it off in a FedEx box or take it to a retail location?

 

[stewy]

READ THE FIRST FUCKING POST IN THE THREAD

Dude, your first post didn't say anything about pics. The tore up box and shit would have been something to see.

Calm the fuck down.

 

[Grifter]

I'm really not sure if the reactions in this thread are because the people here are miserable, cynical assholes or just because people hate Mana.

 

[dskillzhtown]

So what ever happened with this?

 

[ToxicAdam]

I know you aren't an expert when things like this happens, but you should have never touched your Xbox 360.

You should have left everything as is when you first discovered your losses. Made a call and left everything for the inspector to look at.


I doubt you will have any problems, this is just a routine thing they do for these types of losses. They are just looking for fault .. if they can go back on the shipper .. or if they can figure out where the internal problem came from.

I worked have worked for RPS, Fed Ex, and UPS in my life .. and have also done shipping for an electronics firm. We would have these types of problems all the time. Usually it was with heavier packages (loaders and unloaders treat these packages like shit).


Worst: UPS (by far)
Best: DHL (followed by the USPS)

Fed Ex is excellent if you stick with thier Air service. Thier "ground" services are sometimes worse than UPS (security wise also)

-----


Even with your signature, Fed Ex is still responsible for this package. Unless there is some kind of history of you doing this or some other type of shenanigans .. there shouldn't be a problem.

 

[Shompola]

I'm really not sure if the reactions in this thread are because the people here are miserable, cynical assholes or just because people hate Mana.

A combination of both most likely. Pretty fucking sad though.

 

[human5892]

It's strange -- lots of recommendations in this thread for USPS, but I've had terrible luck with them. UPS, on the other hand, has always been fast and reliable for me. I have little experience with FedEx, but this thread doesn't exactly fill me with confidence.

Good luck, Manabyte.

 

[mrkgoo]

Man, that sucks, Manabyte.

For work, we used Fed-Ex once (I stress, once), because it was less expensive than competitors. It was for our samples, which we needed to keep cryogenically preserved to arrive at a work station prior to our workers getting there. Our time at the station is some 24 hours, and we only get a couple chances a year (and it's central to our work), so it was extremely CRUCIAL that the shipping is all worked out, from protection, to delivery and customs. The samples have no monetary value, but are PRICELESS to us.

But go figure, when our people arrive, no package. Teh Fed-ex station does not know where it is. Long story short, it was delayed at customs, and then left to sit at a warehouse. After heated conversation, it is driven by hand to a local station (with another misunderstanding, and it arrives without being signed in or something), and so one and so forth. Eventually it did get tehre, but the samples weren't in top shape, and it had cut into 12 hours of our work time there.

We never used Fed-Ex again.

 

[xsarien]

For the benefit of any self-shippers in this thread:
Don't do it yourself. UPS and FedEx will gladly take the package that you boxed, sealed, and delivered to them all by yourself, but there are consequences: Namely, it relieves the company from a substantial amount of liability because despite the insurance, the policy that you sign gives them a super-vague out of "improperly packaged." The kicker is that their requirements for packaging are so ridiculously specific - and good luck finding them - that virtually any amount of care you put into your package can be classified as "improper packaging."

The moral of the story is that this can and will happen with every carrier. It's just a matter of chance; Russian Roulette with your valuables, if you will. Most of the time you should be okay, but every once and awhile you will get shot. The other moral of the story is that shipping industry's insurance program is an obvious scam designed to do absolutely nothing but bolster their bottom line; it's likely the only way they ever pay out is if the package is actually lost. I'm shocked that Spitzer isn't on this like a fly on shit...yet.

Also, yes: I've heard my share of "Actually, it's true. We do toss your packages around like a sorority chick during rush week" from ex-UPS workers. Virtually the only way to minimize the impact of line workers who just don't give a damn that you bought an XBox 360 and decided to ship it is to use air shipping. That will cover the most ground with the least hands, and in the end it's cheaper than what you have to do now: Buy a new XBox 360 + games.

I should note that despite all of what I just said, it obviously doesn't apply to large corporate accounts. If Amazon ships something to you, and the shipper (likely UPS) damages it to the extent of Manabyte's ex-Box, they'll spring into action a bit quicker. Losing a corporate account will hurt them a bit more than some poor schmo who vows to never use them again to ship something during Christmas.

 

[Azih]

Alright UPS and FedEx are out. DHL is no good either huh?

 

[xsarien]

Alright UPS and FedEx are out. DHL is no good either huh?

If you ask enough people about ANY of them, you're guaranteed a horror story that will make you just wish you could personally drive the box to its destination.

 

[GamingGuru]

So I bought a 360 out of town and had it shipped to myself with FedEx (insured). When it got here, the box I shipped it in was torn open my four games were missing, the Xbox 360 box was torn open and the system smashed up and the controller missing.

I'm fighting with FedEx on the phone right now but they claim no wrongdoing.

Managed to snap the system together but there's a rattling sound and it won't boot up.

So your telling all of us to never use FedEX cause they fuxxored your box? Ok we'll all boycott fedEX