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Nintendo confirms German law to blame for Europe-wide Wii U eShop restrictions

Nibel

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Oct 18, 2011
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Blame Canada if old

Nintendo has explained the restrictions on Wii U eShop 18+ content.

Last week Eurogamer confirmed that Nintendo of Europe blocks access to 18+ content on the Wii U eShop at certain times of day.

We were unable to buy 18-rated content, such as ZombiU and Assassin's Creed 3, during the day time. This, it emerged, was because access to content Nintendo deems unsuitable to minors is restricted to the 11pm to 3am time window on these shores.

This morning Nintendo confirmed to Eurogamer that these restrictions are in place because of German regulations - regulations Nintendo of Europe is bound by because it is based there.

“At Nintendo we always aim to provide a safe gaming experience for fans of all ages and ensure that we comply with applicable legal age restriction requirements across Europe,” a Nintendo spokesperson told Eurogamer.

“Legal age restriction requirements vary across a number of European countries. Since Nintendo of Europe is based in Germany, Nintendo eShop is complying with German youth protection regulation which therefore applies to all our European markets. Under German law, content rated 18+ must be made available only at night.

“Therefore the accessibility of 18+ content in Nintendo eShop is limited to [USK: 22:00 UTC until 4:00 UTC] [PEGI: 23:00 UTC until 3:00 UTC].”

USK is the abbreviation of Unterhaltungssoftware Selbstkontrolle, the Entertainment Software Self-Regulation Body responsible for computer game ratings in Germany. On these shores we're governed by PEGI, so can only buy and access 18+ content on the Wii U eShop from 11pm to 3am.

Source

Fuck us

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GAF Update #1

I edited my first post to make it a bit less harsh. Didn't change the content, though.

-------------------------------

I edited my post to respond to criticism.

Nintendo is not being 100% honest with their customers here and here’s why.

“Under German law, content rated 18+ must be made available only at night.”
This sentence is not entirely true. Nintendo is referring to a law that was created for television stations. The law basically states that certain kinds of content must not be played/shown during the day. This is usually meant for movies rated 16+ and movies rated 18+. Depending on the rating, tv stations can only show them at night.

Nintendo defines “at night” with “the time between 10pm to 4am”. This is a time frame that can not be found in any documents. The only official time frames available are “10pm to 6am” and “11pm to 6am”. It is, indeed, recommended that tv stations and content providers consider the fact that children and teenagers may be watching TV up until 11pm and that they might be awake before 6am. However, that doesn’t change the fact that the time frame mentioned by Nintendo does not exist.

I am not sure why Nintendo mentions the USK in all of this because they don’t make laws. They rate the video games.

Another problem I have with Nintendo’s statement is that they make it look like there’s one and only one option available. This is not true. The law states that content providers must make sure that 16+ and 18+ rated content must not be made available to minors but it gives the content provider two options. We’ve mentioned the first option, which is allowing access only during night time.

The other one is to control access “through technical or other means”. There are various ways to prove your age without actually being at a certain place in Germany. I’ve talked about them a bit in other Threads but I’ll repeat some of them here. In Germany, we have something called “Post Ident”. You print out a form that basically says “I’m 18, and things sent to me will only be in the hands of adults”, take that to your local post office, show them your government issued ID card and they’ll confirm that you’re the person that signed the thing and that you’re 18. This thing then gets send to the person who wants to know if you’re really 18 and is considered to be proof.

Another thing is age verification through Schufa. Schufa usually handles credit (ratings) in Germany but they can also confirm your age. This is being done by tobacco companies, for example, and relatively uncomplicated. You just give them your name, address and a signature and the Schufa will tell them if you’re 18 or not.

According to websites from the manufacturers, PayTV requires you to enter a code every single time you want to watch a movie that’s not meant for minors and this also seems to be complying with the law.

Now some people think that the other way (technical or other means to ensure no minor gets to see the content) is not really a solution for Nintendo since they’re not 100% secure. I’d argue that the law states that it should be made “very hard or impossible” for minors to access the content and that there’s some room for failure. There’s this agency called KJM and they give some recommendations and ideas on their website - neither are binding, of course.
It really isn’t our problem if it takes a lot of effort to implement a good system, and Nintendo didn’t say “it’s the easiest way for us”, they said it’s the only way, which - to me - is something somewhere between horribly misleading and a straight up lie.

Sources, links and stuff:
Nintendo’s time frame is off: §5 JMStV (4) “zwischen 23 Uhr und 6 Uhr” (Translation: “between 11pm and 6am”) & “zwischen 22 Uhr und 6 Uhr” (Translation: “between 10pm and 6am”)
Nintendo is lying about the law requiring this. The law lists two options, one of which being the quoted time frame, the other one being this: Nintendo has, “through technical or other means”, “make it impossible or significantly harder” to see the content. Source: §5 JMStV (3) 1.
http://www.kjm-online.de/files/pdf1/Kriterienraster_technische_Mittel.pdf
 

gofreak

GAF's Bob Woodward
Jun 8, 2004
43,343
2
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Should move back to the UK. Or Ireland, get some of that low-low corporation tax going on and pass the savings on to customers (lol)
 

Xater

Member
Jul 28, 2007
48,001
4
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Ugh. Someone needs to come up with a reliable way to confirm you age on the internet...
 

Sadist

Member
Feb 2, 2008
24,668
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The Netherlands
i43.tinypic.com
You know, I like you Germans but sometimes...

 

Gustav

Banned
Feb 1, 2011
8,095
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And yet I can buy Dishonored or DOOM BFG at any time of the day on PSN in Germany?
 

Phazon

Member
Mar 3, 2012
1,907
0
0
Belgium
www.4gamers.be
That's because Sony is not based in Germany I guess.

Really Nintendo, you have offices in every country. Start doing your hosting in one of them :/ (I think you can always control them from a remote distance anyway, so they can stay in Germany)
 

Boss Doggie

all my loli wolf companions are so moe
Jul 1, 2008
72,865
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What's up with Europe lately - it's also the reason why Game Corner in Pokemon was completely removed and we ended up with Voltorb Flip :(

Although I guess this means no more grinding for coins, which is better.
 

elostyle

Never forget! I'm Dumb!
Jul 5, 2005
6,927
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This law was made for television programming. Wouldn't have thought it would apply.
 

8bit

Knows the Score
Jun 7, 2004
12,892
1
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Should move to Switzerland and take advantage of the tax in Zug like many other corporations. A side effect of removing Waldmeier and massively improving the Swiss service would be nice too.
 

D-e-f-

Banned
Apr 28, 2012
7,973
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Germany
Ugh. Someone needs to come up with a reliable way to confirm you age on the internet...

Believe it or not but Origin has you enter your personal ID code from your ID to verify your age. If I recall correctly, the used the timed lock-out as well, initially. The uPlay store uses (or did half a year ago when I used it once) the same time lock-out mechanism as well.

The time-based lock-out from purchases of titles not suited for minors is not a new thing. Though it's weird in this case that it's Europe-wide.
 

Eusis

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Apr 15, 2011
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This law was made for television programming. Wouldn't have thought it would apply.
It's also more logical there and less blatantly an issue: TV will always air at specific time, so you just tell them to put this stuff in that block, and adults can always set up DVRs to catch whatever they'd miss or control it so their kids can't. And most likely you can go into a store and buy whatever was offensive eventually.

On an online store it's just insane: you can't set it up to automatically buy/download something at that hour, and it's not like they arrange it so games are available to be seen/played in certain blocks, it's whenever like a DVD/blu-ray. So Germany needs to put something concrete down for digitally content (ideally sane), and solve this crap for the rest of Europe.
 

axisofweevils

Holy crap! Today's real megaton is that more than two people can have the same first name.
Sep 12, 2011
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Wait a minute. From that statement it sounds like PEGI is to blame as USK seems to keep the download window open for 2 hours longer.

“Therefore the accessibility of 18+ content in Nintendo eShop is limited to [USK: 22:00 UTC until 4:00 UTC] [PEGI: 23:00 UTC until 3:00 UTC].”
 

Fredrik

Member
Jun 27, 2005
9,370
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1,650
Move to Sweden Nintendo. And get that Nintendo Club thing up and running too while you're at it, it's quite annoying to get advertising about bonus stuff with every game you buy without ever being able to use it.
 

Eusis

Member
Apr 15, 2011
36,666
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705
Wait a minute. From that statement it sounds like PEGI is to blame as USK seems to keep the download window open for 2 hours longer.
I wonder if there's something in the legislation that might apply to stuff like PEGI specifically, or if another country (Belgium?) set up their own dumb thing that gets in the way.
 

Kenka

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Feb 20, 2007
11,773
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Switzerland
Should move to Switzerland and take advantage of the tax in Zug like many other corporations. A side effect of removing Waldmeier and massively improving the Swiss service would be nice too.
I agree with you :)

Technically, can someone sum up the situation for me? You cannot play, or cannot download the game when not during the time in the OP? If the former, then I will choke myself.
 

raven777

Member
Jan 30, 2012
17,598
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wait so during that time you can't buy if u are in germany/german Wii U, or all over the world?
 

Xater

Member
Jul 28, 2007
48,001
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wait so during that time you can't buy if u are in germany/german Wii U, or all over the world?

All of Europe.

God I hope this will finally lead to a solution here. Maybe lots of European outrage will help.
 

Dantis

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Apr 18, 2012
15,693
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Hmm... Does this apply to DLC too? Because the only Wii U game I'm interested in is NG3. Does this mean when I finally buy a Wii U, I won't be able to get the new characters until 11pm?

Because that is fucking idiotic if true.
 

Ashler

Member
Jan 20, 2010
2,712
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Not really a serious issue imo, If I want a game digitally, I'll just buy it after 11pm.

Now... let's just have enough reasons (discount + great library) to buy a digital game in the first place Nintendo!!
 

Stewox

Banned
Sep 2, 2010
890
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Holy crap, at first I thought it only banned playing 18+ games after 11 til 3am, and now i realized what "restricted to" really means.

They could have extended the end time to 5 or 6 am at least.
 

Kyari

Member
Oct 19, 2011
2,512
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0
Not really a serious issue imo, If I want a game digitally, I'll just buy it after 11pm.

Now... let's just have enough reasons (discount + great library) to buy a digital game in the first place Nintendo!!

You lose a lot of impulse purchases if they're told "Come back later"
 
May 18, 2011
8,624
1
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And yet I can buy Dishonored or DOOM BFG at any time of the day on PSN in Germany?

Yeah, seriously, what's going on at Microsoft, Valve and Sony that they're able to give us 18+ games 24/7 but Nintendo can not?

Nintendo, just put that content behind age verification, that's all that's needed.
 

Xater

Member
Jul 28, 2007
48,001
4
0
Hmm... Does this apply to DLC too? Because the only Wii U game I'm interested in is NG3. Does this mean when I finally buy a Wii U, I won't be able to get the new characters until 11pm?

Because that is fucking idiotic if true.

If you have to go to the eShop and can't get them in game you'll have to wait for 11pm.
 

Goodlife

Member
Jun 21, 2011
3,341
1
0
Not really a serious issue imo, If I want a game digitally, I'll just buy it after 11pm.

Now... let's just have enough reasons (discount + great library) to buy a digital game in the first place Nintendo!!

Oh I dunno, a lot of impulse buys will be lost because of this I recon.