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Ok it's official, op is EPIC FAIL!

Vinci

Danish
Oct 12, 2007
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dovella said:
I found and sent the serial code of my old Nintendo Wii (in Old Email from Customer Service) .
And despite everything, I had no guarantee from Nintendo for the transfer of Wiishop game.

The Nintendo disclaimer not provide in any way the transition between an old game console to a new one.

So it says they won't do it and yet it sounds like they're considering doing it for you... 'I had no guarantee from Nintendo' and such. Which means they might actually do you a favor and you're still angry?
 

HUELEN10

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Feb 29, 2008
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dovella said:
I found and sent the serial code of my old Nintendo Wii (in Old Email from Customer Service) .
And despite everything, I had no guarantee from Nintendo for the transfer of Wiishop game.

The Nintendo disclaimer not provide in any way the transition between an old game console to a new one.
Still man, you threw away the Wii. You threw it away. I mean, you threw it away! If the CSR wasn't helpful, as assumed by me by the whole "not provide in any way the transition between an old game console to a new one", you should have either called back re-confirm with someone more helpful, or asked to escalate the problem so that your options could be examined. There isn't much you can do now besides being at their mercy. You seem to have been misinformed by them, this might be true, but you still screwed up. No CSR told you to throw your old one away.
 

Bisnic

Really Really Exciting Member!
Dec 5, 2008
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dovella said:
I found and sent the serial code of my old Nintendo Wii (in Old Email from Customer Service) .
And despite everything, I had no guarantee from Nintendo for the transfer of Wiishop game.

The Nintendo disclaimer not provide in any way the transition between an old game console to a new one.

I'm sorry, i think it's kind of obvious but... the serial code for a Wii does not tell Nintendo that you previously bought Super Mario 64, Donkey Kong Country, Sonic and Street Fighter 2 (for example).

They need to have access to your console with all the wiiware data, but that's already too late because you...threw it in the garbage.

Forget about it.
 

Wizpig

Member
Sep 3, 2007
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Um, what was the thread's original title?
I know he's writing in broken english because he's not good with it, but what he said in this topic makes him looks like an idiot.
I think the point here is... in order to avoid writing in broken english, he could have made a thread like this on an Italian forum, it would have been easier for everyone.
And I say this being Italian myself...

So yeah, DRMs are shit, transferring data from a Wii to another is not easy but it's possible if you ship both Wiis to Nintendo or something like that.
 

Shambles

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Dec 5, 2008
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:lol @ OP

But seriously, what kind of bullshit transfer system is that. How much is that going to cost you to ship two consoles to Nintendo and back, in addition to all that time lost not having access to either one of the Wii's you've bought. If this was someone with legit reasons for running into this problem I'd probably refer them to the "is piracy justified" thread.
 

Javaman

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SmokyDave said:
I read the disclaimer the first time I purchased an item from the Wii store. That was also the last time I purchased an item from the Wii store. Used my free 1000 points with my DSi and then never bought anything on that either. Nintendos DRM model is a joke and the punchline isn't coming until next-gen.

Even MS with it's account portability has screwed older customers when upgrading to the next generation. Any DLC bought on the original Xbox has to be rebought to play on the 360 since they are tied to the console. You're probably right about the next generation. I just can't bring myself to buy console DLC knowing that it'll probably be locked to this generation. (apart from Rockband DLC. I can't quit it damnit)
 

HUELEN10

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dovella said:
Pls. Find and post here English Disclaimer
Nintendo said:
Wii NETWORK SERVICES USER AGREEMENT

Last updated: March 25, 2009

Chapter I: Wii Network Service

Article 1: Grant of License

Nintendo grants you a personal, limited, non-exclusive, revocable (in whole or in part) license to use the Wii Network Service, pursuant to this agreement. Specifically:

Although the Wii Network Service is intended for your personal recreational use, you are responsible for anyone using the Wii Network Service through your Wii Console (whether you gave them permission or not), and for ensuring they understand and agree to this agreement.
You may not use the Wii Network Service for commercial or illegal purposes, in a way that may harm another person or company, or in any unauthorized or improper manner as we may specify from time to time in this agreement, our Wii Code of Conduct, or otherwise.
You must clear all Content, Third-Party Data, and any other stored sensitive or personal information stored on your Wii Console prior to selling or otherwise transferring your Wii Console. If you acquire a used Wii Console, you must clear, and may not use, any of this data if still on the Wii Console when you acquire it.
The Wii Network Service is licensed to you for use on your Wii Console only in the United States, Canada, or Latin America.
Chapter II: Unauthorized Software, Services, or Devices or Unlicensed Accessories

Your Wii Console and the Wii Network Service are not designed for use with unauthorized software, services, or devices or non-licensed accessories, and you may not use any of these with your Wii Console or the Wii Network Service. Such use may be illegal, voids any warranty, and is a breach of this agreement. Such use may also lead to injury to you or others or cause performance issues or damage to your Wii Console or the Wii Network Service. We (and our licensees and distributors) are not responsible for damage or loss caused by unauthorized software, services or devices or non-licensed accessories. We may take steps to disable or delete any unauthorized software, services or device installed in your Wii Console, for example, by detecting and disabling them through the Wii Network Service and/or game software. If we detect unauthorized software, services, or devices, your access to the Wii Network Service may be disabled and/or the Wii Console or games may be unplayable.

Chapter III: Updates/Changes

You understand that the Wii Console specifications and the Wii Network Service are constantly evolving and that we may update or change your Wii Console or the Wii Network Service in whole or in part, without notice to you. Such updates may be required for you to play new Wii games or continue to access the Wii Network Service. We may also upgrade, change, or terminate the Content or game software or may discontinue offering Products without notice to you.

Chapter IV: Wii Shop

Article 1: Wii Shop Account

You must create a Wii Shop Account to use the Wii Shop. A Wii Shop Account is personal to you. You are responsible for monitoring use of, and limiting access to, your Wii Shop Account and for anyone using your Wii Shop Account, even without your permission.

Article 2: Points

The Wii Shop allows you to use Points to download a license to use Content or purchase Products (and may also allow you to do such things as download licenses to use certain Content for free, or use your Points to send Content to a friend). Points are primarily intended for the purchase of downloadable video game content, and are taxed accordingly. Points are not your personal property. Points have no cash or monetary value and are non-refundable.

Once you place Points into your Wii Shop Account, you may not withdraw, sell, or transfer them to another. You are responsible for your or anyone else's use of Points in your Wii Shop Account, even if you did not give them permission to use those Points.

If we suspect fraudulent or unlawful activity concerning your Wii Shop Account or your use of Points, we may cancel, suspend, or otherwise limit your access to all or part of the Wii Network Service. If, as a result, your Wii Shop Account or your Points are deleted, they will be reinstated at our sole discretion.

Article 3: Credit-Card Charges and Your Billing Account

You may use your credit card to purchase Points through the Wii Shop. If you use a credit card, you represent that you are authorized to do so and you agree that you are responsible for all charges to that credit card. Unless otherwise required by law, charges to the credit card to purchase Points are nonrefundable.

Article 4: Account History

Each time you purchase Points through the Wii Shop, and each time you use Points to license Content or purchase Products, the transaction will be reflected in your account history. Account-history information for each transaction will be available for at least one year through the Wii Shop.

Chapter V: Third-Party Data

We are not responsible for any Third-Party Data or for any action you may take relating thereto (including but not limited to modifying, distributing, or posting Third-Party Data). All Third-Party Data is the sole responsibility of the creator or sender of that Third-Party Data. Although we may choose to do so, we are not obligated to monitor, supervise, store, or maintain Third-Party Data or respond to complaints relating to Third-Party Data.

If legally permitted, we may access, use, and disclose any Third-Party Data in order to protect our rights or property, to protect other users of the Wii Network Service, or to comply with legal requirements such as a lawful subpoena. You understand that you have no expectation of privacy in anything you receive or transmit via the Wii Network Service.

Chapter VI: Other

Article 1: Third-Party Providers

We may use third parties to provide any portion of the Wii Network Service. We may offer third party services or material to you (including Content and Products) through the Wii Network Service, so you may use Points to purchase from us a license to use such Content or to get Product. We may also allow third parties to directly provide Third-Party Data to you through the Wii Network Service.

Article 2: Intellectual Property

We own all right, title and interest in, or have the right to distribute, use or sublicense, the Wii Network Service and the Nintendo IP. We do not provide you with any interest in the Wii Network Service or the Nintendo IP. Except as expressly authorized by us in writing, you may not create works based on the Wii Network Service or the Nintendo IP or modify, distribute, or transmit the Nintendo IP. If you do not abide by these requirements, Nintendo shall own all right, title, and interest in any works created, adapted, distributed, or transmitted via the Wii Network Service, or, in the alternative, an unlimited license thereto.

We respect the intellectual property of others. If you believe that any material within the Wii Console infringes upon any intellectual property right which you own or control, you may file a notice of such infringement with us, as provided in Article 15. Our entire Intellectual Property Policy may be viewed at www.nintendo.com/ippolicy.

Article 3: Hosting, Intercepting, Emulating, and Reverse-Engineering Prohibited

You may not host, intercept, emulate, or reverse engineer any part of the Wii Console or the Wii Network Service.

Article 4: Parental Controls Function

You may limit access to certain features of the Wii Console and the Wii Network Service through our parental controls function; however, you are responsible for any features or material that anyone accesses through your Wii Console even if you use the parental controls function.

Article 5: Code of Conduct

Your use of the Wii Network Service is subject to the Wii Code of Conduct, which prohibits all harmful, illegal or otherwise offensive conduct. The most current version of the Wii Code of Conduct, which may be revised by us from time to time, is posted at http://support.nintendo.com. You may also contact our customer-service department, and we will mail you the current version, free of charge.

Article 6: Submissions

Please do not send us any creative or original materials such as ideas for toys, games, or other products, or any creative suggestions, ideas, notes, drawings, concepts, or other information through the Wii Network Service or otherwise. Any unsolicited submissions become our sole and exclusive property and may be used by us with no obligation of confidentiality, payment, or attribution.

Article 7: Protection of Personal Information

We are committed to protecting the privacy and security of your personal information. Your use of the Wii Network Service is subject to the Wii Privacy Policy, which applies to information submitted or collected through the Wii Network Service. The most current version of the Wii Privacy Policy, which may be revised by us from time to time, is posted at http://support.nintendo.com. You may also contact our customer-service department, and we will mail you the current version, free of charge.

Article 8: Warranties

ALTHOUGH WE STAND BEHIND OUR SERVICE, CONTENT AND PRODUCTS, WE AND OUR LICENSEES, LICENSORS AND SUPPLIERS ARE PROVIDING THE Wii NETWORK SERVICE "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE), TO THE MAXIMUM EXTENT PERMITTED BY LAW. USE OF THE Wii NETWORK SERVICE IS AT YOUR SOLE RISK. THIS MEANS, FOR EXAMPLE, THAT WE DO NOT GUARANTEE THAT THE Wii NETWORK SERVICE WILL ALWAYS WORK PROPERLY. THIS ALSO MEANS WE DO NOT GUARANTEE THAT THE Wii NETWORK SERVICE, CONTENT OR PRODUCTS WILL BE FREE FROM VIRUSES, HACKS, OR OTHER POTENTIALLY HARMFUL INTRUSIONS. PLEASE NOTE THAT SOME STATES DO NOT ALLOW SUCH WARRANTY LIMITATIONS, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE SEE THE Wii OPERATIONS MANUAL FOR ANY WARRANTIES THAT APPLY TO THE Wii CONSOLE.

Article 9: Limitation on Claims

If you think you have a claim against us related to the Wii Console or the Wii Network Service, you must take legal action within one year after the date of the alleged incident. After the one-year period expires, you may never raise that claim.

Article 10: Change, Suspension or Discontinuance of Wii Network Service

We may change, suspend, or discontinue the Wii Network Service, or any feature or aspect of the Wii Network Service, at any time, with or without notice to you, and without liability to us. This includes, but is not limited to, the availability of all or any portion of the Wii Network Service, Content, Products, Points, and the number of Points required to redeem particular Content or Products.

Article 11: Limited Responsibilities and Indemnification

You agree to waive any and all rights to claim damages or losses caused to you or relating to your inability to use the Wii Network Service (or to anyone else using the Wii Network Service through your Wii Console). You understand you might never be fully compensated for that damage or loss if we or one of our licensees, licensors or suppliers (collectively referred to in this Article 11 as "we" or "us") somehow harm you. This is because we limit our liability to you (and to others) in several ways:

Your ability to recover damages or losses from us is limited: you may recover only direct damages, up to the total amount you have ever paid for Points. Generally, direct damages are losses you (or anyone else) suffer as the immediate result of something someone has done wrong.
You may not recover any other types of damages, no matter the reason. For example, sometimes a court will award a special amount of damages to punish the person at fault, or, a person might have to pay for damages where the person did not directly cause harm. You agree that we will never have to pay punitive, special, consequential, or incidental damages to you.
We are also not liable to anyone else, or for the actions or inactions of anyone else. For example, if your friend is somehow harmed using the Wii Network Service or the Wii Console, we are not responsible to you, your friend, or anyone else. If another person somehow harms you while using your Wii Console or Wii Network Service, we are not liable to you for that other person's actions.
These limitations on liability apply to all matters relating to the Wii Network Service and the Wii Console, including your use of the Wii Network Service and your use of Content or Products that do not specify other limitations on liability. These limitations also apply to any legal or equitable theory, including but not limited to breach of contract, breach of warranty, strict liability, negligence, or other tort. Please note, however, that some states or provinces do not permit certain limitations like these, so these limits on other damages may not fully apply to you.

If you breach this agreement, and we or another company or person is harmed by your breach, then you must indemnify us (and our licensees, licensors, and suppliers and any of our employees) from all of the losses and costs related to your breach, including our attorneys' fees. You must also indemnify us for any claims relating to Third-Party Data modified, created, or sent by you.

Article 12: Expiration and Termination of Agreement

You may cancel your Wii Shop Account by contacting our customer-service department or by following the instructions in the Wii Shop. If your Wii Shop Account is canceled or terminated for any reason, you will no longer be able to use the Wii Shop. You will lose all downloaded Content and forfeit any rights to any unused Points, which become our property.
You may terminate this agreement by removing Content from your Wii Console, discontinuing use of the Wii Network Service, and forfeiting any rights to Points in your Wii Shop Account, which become our property.
We may terminate this agreement, or any portion thereof, at any time, for any reason whatsoever. Such termination will void any licenses granted in accordance with this agreement and may prevent your use of the Wii Network Service.
We have no obligation to return or refund Points to you, even if the agreement ends.
In the event this agreement is terminated or canceled, the following sections will remain in effect: Unauthorized Software, Services, or Devices or Unlicensed Accessories; Credit-Card Charges and Your Billing Account; Intellectual Property; Hosting, Intercepting, Emulating, and Reverse-Engineering Prohibited; Submissions; Warranties; Limitation on Claims; Limited Responsibilities and Indemnification; Expiration and Termination of Agreement; Governing Law, Legal Jurisdiction, and Interpretation of Agreement.
Article 13: Current Agreement and Update

We may change the terms and conditions of this agreement, the Wii Code of Conduct, or the Wii Privacy Policy, at any time. A current version of this agreement will be available on the Internet at http://support.nintendo.com. If you do not have Internet access, you may contact our customer-service department, and we will mail you a current version of this agreement, free of charge. We will post notice on http://support.nintendo.com if the agreement is changed at least 5 days before the changes become legally binding. If you do not agree to these changes, you must cancel your Wii Network Service in accordance with this agreement. If you do not have Internet access, you should periodically contact our customer-service department and ask whether there have been any changes to the agreement since the last version you obtained.

Article 14: Sale, Transfer and Assignment Prohibited

You may not assign all or any part of this agreement or sell or transfer any Content or your Wii Shop Account to any third party. Any attempt by you to do so is void.

Article 15: Customer Service/Notices

To contact our customer-service department regarding this agreement, you may: (i) send an email to useragreement@noa.nintendo.com; (ii) send a letter to Nintendo of America Inc., attn: User Agreement, 4820 150th Ave NE, Redmond, WA 98052; or (iii) call, toll free, 1-888-977-7627.

For all legal matters, such as to file a claim against us or to notify us of an alleged infringement, you must contact or notify us in writing at: Nintendo of America Inc. Attn: General Counsel, 4820 150th Ave NE, Redmond, WA 98052.

Article 16: Governing Law, Legal Jurisdiction, and Interpretation of Agreement

This agreement and any claims arising under it is governed by the laws of the state of Washington, without reference to conflict of laws principles. If you want to sue us with respect to a claim related to this agreement, your lawsuit must be brought in King County, Washington, and you consent to the jurisdiction of courts located there. You agree that if any part of this agreement is determined to be invalid or unenforceable, that part will no longer apply and will be considered deleted from the agreement, but all other parts of the agreement will remain in effect. You further agree that we may replace the invalid part by a provision which reflects or comes closest to reflecting the initial intention. If we choose not to enforce a provision of the agreement, you agree that we are not waiving our right to do so in the future.

Article 17: Definitions

"Content" means the software, services, material and other data which we own or have the right to use, distribute or sublicense, and which we send to, or make available as a download through, the Wii Console or the Wii Network Service.

"Club Nintendo" means the loyalty program offered by Nintendo.

"Nintendo IP" means all intellectual property, including but not limited to trademarks, copyrights, moral rights, inventions, patents, trade secrets, know-how and other confidential and proprietary information which we developed, own or have a license to use.

"Points" means the points that you purchase from us through the Wii Shop or through points cards sold or distributed by us or our retailers and promotional partners and that you may exchange with us for a license to download Content or to purchase Products.

"Products" means any goods other than Content that are made available for purchase from us through the Wii Shop.

"Third-Party Data" means Content or other software, services, material, messages (including commercial and non-commercial messages), links to Internet sites, and other data either created by, or sent to, your Wii Console through the Wii Network Service by any non-Nintendo entity or person (including you).

"Wii Console" means Nintendo's system (including the Wii Remote) sold and marketed by Nintendo under the Wii brand, including any succeeding systems and compatible systems.

"Wii Network Service" means the service whereby we can distribute Content, messages (including commercial and non-commercial messages) and other data to your Wii Console, or link you to an Internet site, and whereby you can send and receive Content, messages (including commercial and non-commercial messages), and other data, including Third-Party Data, using your Wii Console. The "Wii Network Service" includes, but is not limited to, the Wii Shop.

"Wii Shop Account" means an account on your Wii Console which you set up and use in connection with the Wii Shop.

"Wii Shop" means our online Wii Console's store, which offers such things as Points, Content, Products, and a download service, all of which Nintendo directly or indirectly operates.
There you go. It's all there, black and white, clear as day.

It sucks, but that is Nintendo's stance on the matter. Anything they do to help is technically at their mercy and discretion. You agreed to these terms though, we all did. Thankful as long as you talk to the right people, you can get help. How long ago did you throw away the Wii? Maybe you can find it?
 

poppabk

Member
Jan 21, 2008
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Bisnic said:
I'm sorry, i think it's kind of obvious but... the serial code for a Wii does not tell Nintendo that you previously bought Super Mario 64, Donkey Kong Country, Sonic and Street Fighter 2 (for example).

They need to have access to your console with all the wiiware data, but that's already too late because you...threw it in the garbage.

Forget about it.
More importantly they need to know that that the games are deleted from the old Wii, otherwise you could load up 100 ($600 or so worth) games on a Wii - sell it for $400 - and then buy a new Wii and get those same games installed free on your new one.
 

zigg

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Aug 3, 2006
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I love how the agreement demands that if you buy a Wii from someone, you must delete all the downloaded content from it.
 

HUELEN10

Member
Feb 29, 2008
26,485
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zigg said:
I love how the agreement demands that if you buy a Wii from someone, you must delete all the downloaded content from it.
There are 3 main reasons for this.

1. Any Club Nintendo purchase history remains accurate to the owner of said account.
2. To maximize profits.
3. To protect any personal info from being shared.

If I were to sell my Wii, I know I'd format it. My CC info is there!
 

OMG Aero

Member
Jul 13, 2009
7,605
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HUELEN10 said:
There are 3 main reasons for this.

1. Any Club Nintendo purchase history remains accurate to the owner of said account.
2. To maximize profits.
3. To protect any personal info from being shared.

If I were to sell my Wii, I know I'd format it. My CC info is there!
The Wii doesn't save CC info, hence why you have to enter it again and again whenever you want to buy something.
 

Somnid

Member
Aug 9, 2006
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OMG Aero said:
The Wii doesn't save CC info, hence why you have to enter it again and again whenever you want to buy something.

Not the whole thing anyway but the last 4 digits.
 

zigg

Member
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HUELEN10 said:
If I were to sell my Wii, I know I'd format it. My CC info is there!

Um, is it? I seem to recall having to re-enter it each time. I don't know what gets stored, but I'm pretty sure it's a specialized Web interface, meaning the most likely course it takes is to get sent straight off to Nintendo where the charge is made. EDIT: Oops. Slow on the draw. Is that just showing in the history, though? That could be generated on-the-fly by the service, too.

These days I just pick up Points cards from Best Buy, though. Reward Zone and all that, plus they're not charging sales tax since they switched to the new-style cards.

(hate scratching them though. so fragile)

Regardless, seriously, demanding I delete that content before/after a sale? It's added value to the system. If it's gonna be married to the system, might as well leave it there.
 

poppabk

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zigg said:
Regardless, seriously, demanding I delete that content before/after a sale? It's added value to the system. If it's gonna be married to the system, might as well leave it there.
Where does it say that?
 

Somnid

Member
Aug 9, 2006
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poppabk said:
Where does it say that?

Article 14: Sale, Transfer and Assignment Prohibited

You may not assign all or any part of this agreement or sell or transfer any Content or your Wii Shop Account to any third party. Any attempt by you to do so is void.
 

2DMention

Banned
Nov 20, 2006
3,891
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I've got a ? relating to the Original Post.

I've done the online portion of license transfer, but do you have to download all the songs on rock band again?
 

Vinterbird

Member
Nov 17, 2006
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OMG Aero said:
The Wii doesn't save CC info, hence why you have to enter it again and again whenever you want to buy something.

I must have a strange Wii then. I've out in my card number once, and the Wii has it stored for when I want to buy to more points. Is there a difference between Euro and US Wii's in that regard?
 

poppabk

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Somnid said:
Article 14: Sale, Transfer and Assignment Prohibited

You may not assign all or any part of this agreement or sell or transfer any Content or your Wii Shop Account to any third party. Any attempt by you to do so is void.
I've got a feeling that is standard legalese. Ie Sony's TOS

"To the extent permitted by applicable law, all sales are final upon the completion of your purchase, including purchase of rental content. To the extent permitted by applicable law, access to content is not refundable or transferable, and cannot be redeemed for cash, credit, or funds to your wallet."

"All use or access to such Property shall be subject to the terms of this Agreement and all applicable copyright and other intellectual property rights laws. You may not sell, rent, sublicense, modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Property. Except as stated in this Agreement or otherwise expressly permitted by SCEA in writing, you may not reproduce or transfer any portion of the Property. "

"Use of the terms "purchase," "sale," "sold," "sell" or "buy" on PSN or in connection with PSN shall not mean or imply any transfer of ownership of any content, data or software or any intellectual property rights therein from SCEA or its licensors to any user or third party."
 

zigg

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poppabk said:
Where does it say that?

No, not what Somnid quoted. This:

You must clear all Content, Third-Party Data, and any other stored sensitive or personal information stored on your Wii Console prior to selling or otherwise transferring your Wii Console. If you acquire a used Wii Console, you must clear, and may not use, any of this data if still on the Wii Console when you acquire it.

:lol

Meier said:
Does anyone know how this works with the DSi? I need to send mine in and have the FedEx label, but have balked thus far for fear of losing my games if they did replace it. I can email them but was looking for personal experience.

Following up on this:

Came back repaired, not replaced. Everything was as it should be. And you shouldn't worry about losing your purchases even if you get a replacement.

However, DSiWare differs a little from WiiWare; the saves are attached to the games as you copy them to/from SD. If you download a fresh copy off the shop, it comes with a blank save.

The standard form that came back from the repair had a checkbox for "we had to replace your system, couldn't read the internal memory, your DSiWare needs to be redownloaded". So it seems that it's at least possible you could lose your saves. I don't know if you could copy them back from SD onto a replaced system or not. That's not a big deal for some games but could be for others.
 

KevinCow

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Yes, another thread bitching about the exact same thing was entirely necessary.

Yes, it sucks. Yes, Nintendo fucked up. But holy shit, latching onto this and continuing to bitch about it isn't going to fix anything.

You seem to have completely ignored everyone in the other thread, so I'll say it again: If Nintendo Italy's customer service is anything like NoA's, and you have your games linked to your Club Nintendo account, you should be able to get them back if you call them and pester them about it enough.