Hello Trainers!
As you may be aware a little game called Pokémon GO launched this week. Pokémon GO makes use of the shared Pokémon Trainer Club account system, which is used for account creation and log-in verification for Pokémon GO, Pokemon.com, the Pokémon TCG Online, and other Pokémon apps. This is a separate system from the Pokémon TCG Online game servers but is an integral entry point for our game.
While the Pokémon team have prepared for substantial player volume for the launch of Pokémon GO, the actual stampede is quite something. Clearly, Pokémon GO has captured the attention of a wide audience.
This attention is resulting in delays for registration and login via the Pokémon Trainer Club account system, which is why you may experience delays when attempting to login, register, update your account or recover your password.
These issues are a top priority for the Pokémon team to address. While this work is in process, we have updated the Pokémon TCG Online with the following as a thank you for sticking with us through this time:
Wayback Wednesday event extended 24 hours. It will conclude on Friday, July 8 at 12:00 Noon Pacific Time.
We have enabled a one-time login bonus for an Uncommon Chest, available for the next 24 hours, ending July 8 at 14:00 PM Pacific Daylight Time.
Our apologies for any inconvenience during this time and our thanks for your understanding and patience.