Support NeoGAF

[benny_a]

http://status.playstation.com/en-us/

Gone are the days of manually updating support FAQ entries on their knowledge base to indicate whether or not the network is down.

Now they might finally have something that detects that stuff automatically?

 

[KINGofCRA5H]

Cool. Gotta start somewhere I guess?

 

[Fuzzy]

Bookmarked.

 

[Robot Pants]

Soony. Right on time with everything

 

[DOWN]

Saw this yesterday. How many years ago did Live start theirs? 7 years now?

 

[benny_a]

Soony. Right on time with everything

Nagios has only been around for 16 years, you can't rush this stuff.

 

[bananafactory]

Wouldnt be surprised if Grace Chen has to manually update that page.

 

[TheJLC]

Are you sure it's not manually updated too?

 

[everyday math]

Better late then never right?

 

[Papercuts]

Now drop grace chen time and have a consistent update time and I will be fully happy.

 

[Two Words]

Guys.....what if the status page goes down too?

 

[Compsiox]

Better late then never right?

Lets think back to DRM 180

 

[benny_a]

Are you sure it's not manually updated too?

No I'm not. I only said now they don't update hidden away support entries. ;-)

 

[tcrunch]

Just in time for it to go down in flames on Tuesday.

 

[Massa]

Saw this yesterday. How many years ago did Live start theirs? 7 years now?

Please keep the console wars bullshit out of this thread, nobody cares about who invented this revolutionary feature.

 

[super-famicom]

Still can't log into the PSN store on my laptop using Chrome (Waterfox works, as does the PSN store on my PS4). But hey, a status page is good to have.

 

[AkelisRain]

I wonder if Sony has been reworking the infrastructure of its services.

 

[Massa]

Still can't log into the PSN store on my laptop using Chrome (Waterfox works, as does the PSN store on my PS4). But hey, a status page is good to have.

That sounds like a problem with your Chrome browser data.

 

[Compsiox]

Please keep the console wars bullshit out of this thread, nobody cares about who invented this revolutionary feature.

If it were the other way around it would be "doomsday" for Microsoft. Just saying.

 

[DOWN]

Please keep the console wars bullshit out of this thread, nobody cares about who invented this revolutionary feature.

I use both services, hence seeing the PSN page yesterday and also knowing Live's has had a long life. Answer my question and don't turn it into something big.

 

[jmaine_ph]

Just in time for it to go down in flames on Tuesday.

Blood will be spilled!

 

[super-famicom]

That sounds like a problem with your Chrome browser data.

Yeah, clearing cookies fixes it. The store better not go down next Tuesday.

 

[jmaine_ph]

I wonder if Sony has been reworking the infrastructure of its services.

I think they may have. PSN has been running pretty well as of late

 

[jwk94]

Still can't log into the PSN store on my laptop using Chrome (Waterfox works, as does the PSN store on my PS4). But hey, a status page is good to have.

So it's not just me.

 

[benny_a]

I think they may have. PSN has been running pretty well as of late

PSN is not one thing.

PS4 services differ stack wise from PS3 and PSV services, while of course also sharing resources and baggage design decisions made in 2005 and even earlier.

 

[anexanhume]

Now we just need a the last guardian status page.

 

[Compsiox]

Now we just need a the last guardian status page.

 

[STEaMkb]

I wonder if Sony has been reworking the infrastructure of its services.

I think they may have. PSN has been running pretty well as of late

PSN has been operating smoothly for yonks, DDoS attacks aside.

 

[EL CUCO]

Still can't log into the PSN store on my laptop using Chrome (Waterfox works, as does the PSN store on my PS4). But hey, a status page is good to have.

Weird. I can on my phone

Edit: I see you fixed it with clearing cookies.

 

[bananafactory]

FWIW PSN has been fine for me since PS4 launch, aside from the major DDOS attacks and a handful of times where messaging was slow.

It seems to be different for people which makes me wonder if it's a regional server issue or something

 

[liquidtmd]

Im getting a 404...

 

[AkelisRain]

PSN is not one thing.

PS4 services differ stack wise from PS3 and PSV services, while of course also sharing resources and baggage design decisions made in 2005 and even earlier.

I mean they have been re writing the code and making it more agile for future advancements. They finally got master account access for sub account. I think. Something has been changed under the hood.

 

[benny_a]

I mean they have been re writing the code and making it more agile for future advancements. They finally got master account access for sub account. I think. Something has been changed under the hood.

Yeah sure. My point was more that there is a continuous rollout and migration going on.

Not everything is that happens surfaces to the customer level but they've been migrating hosts for years.

 

[Led_Zeppelin]

It has a comment section so we can curse Sony there when their shitastic network doesn't work?

 

[AkelisRain]

Yeah sure. My point was more that there is a continuous rollout and migration going on.

Not everything is that happens surfaces to the customer level but they've been migrating hosts for years.

Sony must finally be starting a server farm. With all the new digital services such as Vue, PS Now.

 

[benny_a]

Sony must finally be starting a server farm. With all the new digital services such as Vue, PS Now.

Sony PlayStation has been migrating to OpenStack since 2012 (earliest public information I know of) and has been an Enterprise Customer for RackSpace since 2013.

PS Now is a different thing, though. Gaikai had a plan in 2009 for their world wide data center network and Andrew House granted the budget to make it happen after the acquisition.

Whatever is happening has been in the works for years, not months.

 

[AkelisRain]

We are finally getting to see the benefits of all the work. Just makes me wonder what else is in store.

 

[Mikey Jr.]

We'll see how up to date it is........

 

[Massa]

I use both services, hence seeing the PSN page yesterday and also knowing Live's has had a long life. Answer my question and don't turn it into something big.

PSN has also had a status page, they just changed how it works. It's not a major thing at all.

 

[Compsiox]

PSN has also had a status page, they just changed how it works. It's not a major thing at all.

Wasn't it just:

PSN: Online

 

[benny_a]

PSN has also had a status page, they just changed how it works. It's not a major thing at all.

In the grand scheme of things it's not major. Within the domain of transparency about network services it is a big deal.

Assuming this is now automatic.
If it still isn't, then it's still pathetic, just in a different way.

 

[Compsiox]

Microsoft has to step it up. Real time server temps and graphs

 

[Pezus]

Meanwhile, the web store is down for me :/. Did they change the address?

 

[LiK]

they should include a speed estimate as well.

 

[AkelisRain]

PSN has also had a status page, they just changed how it works. It's not a major thing at all.

Is it a big thing no, however if it is pulling a live status update frequently it shows some kind of improvement has been made.

 

[Compsiox]

Meanwhile, the web store is down for me :/. Did they change the address?

Store.playstation.com

 

[Dead Prince]

i feel like they'll abandon that page in a week. but we'll see. someone going to monitor it from now on though? ;P

 

[benny_a]

Meanwhile, the web store is down for me :/. Did they change the address?

They did.

Before store.playstation.com redirected to store.sonyentertainmentnetwork.com but now it's the opposite way.
(Your old bookmarks should still work.)

This is the new domain: https://store.playstation.com

 

[LAM09]

At last. Better late than never, I guess.

 

[Mikey Jr.]

Is PSN down or is it just me?

Saying maintenance, but I am wary because I was fucking around with my DNS settings, so Im not sure if its me or PSN.