Who is 'defending the industry' here? Nobody is defending the embarrassing glut of awful games on mobile. Nobody is saying we love the mobile industry as a whole. It's quite possible to admit that it's a cesspool but still roll your eyes when joe gamer declares all mobile games to be f2p time wasters. The practices of dedicated, hardworking premium indie app makers are not the same practices as the f2p clone factory business. Irrationally hate all you like, we just don't want the shit posting on neogaf anymore. And judging by the ammount of bans in this thread, neither do the mods and admins.
Then perhaps there needs to be some even-handed consideration as it relates to all topics. I don't see a point in singling out one aspect of hyperbolic/generalized posting as being truly beneficial, in that regard. No one's mind is going to be changed. "Mobile gaming is shit" unfortunately becomes no more or less true for that person just because a few games exist that don't adhere to that belief. Perhaps if it weren't passed over as innocuous truth to generalize in other topics, it wouldn't be considered acceptable in this one, either.
You're never going to be able to put an end to a generalization by holding up a few drops of water in a desert to say it's not bone-dry. Everyone else in that desert is going to look at you like you're being a contrarian. Sorry, that is what it is.
It's like saying that people should stop making generalizations about the inadequate diversity in games characters just because Jade from Beyond Good and Evil and a handful of others exist. People are still going to generalize on the subject for the exact same reason. That's not to say that they're good forms of discourse, but some people can't communicate their frustrations in any better way, primarily because the topic frustrates them.
People are getting banned in what is intended to be a serious discussion on the subject of generalizing the state of mobile gaming for making the same generalizations to be "clever", smarmy and glib as a means to derail the discussion, not necessarily for the generalizations themselves.
But until the industry changes, the generalizations will never disappear, so it's just time to accept that something needs to change before people are willing to swallow that pill, cuz right now it's so bitter that they can't.
So the best thing anyone can do is just look past such generalizations. Standing up against them is a defence of the industry, unfortunately, because it's making excuses for why someone can't hold an overall negative opinion of an overall negative business, which gets everyone involved nowhere.