Support NeoGAF

[shanafan]

Thank you! This is what I was referring to!

Punishing the consumer for someone else's mistake is never a good idea.
As I said, MS should do at least something out of goodwill!

However, this wasn't Microsoft's fault. It was the fault of Amazon sending out preorder codes too early before the item was shipped.

 

[Katzenjammer]

Microsoft and Amazon should take care of this between themselves, and the people should get to keep their games. I don't know what would have hurt more, the profit loss from all these bad keys being out, or the reputational damage of showing everyone how we should never ever spend any money in the Windows store ever because it's run by incompetent people.

 

[8-Bit Sunset]

They gave out vouchers because that was their mistake, on their store. This is Amazon's...

They made the error before, this time it was Amazon; Microsoft shouldnt have to do anything for someome elses mistake, thats ridiculous.

But most were pre loaded already using their service not Amazons.
I agree that Amazon are the ones at fault and buyers should be compensated, but on the other hand a little act of kindness on MS part is not too much to ask. This is not like 1000's of copies we are talking about.

Microsoft and Amazon should take care of this between themselves, and the people should get to keep their games. I don't know what would have hurt more, the profit loss from all these bad keys being out, or the reputational damage of showing everyone how we should never ever spend any money in the Windows store ever because it's run by incompetent people.

Agreed!

 

[madjoki]

Forced bundling? It's $60 for the digital, which includes both Xbox One and Windows 10 versions. If it was more than $60, sure it would be forced bundling.

Ah, sorry was bit unclear. This is situation in Europe, here PC games tend to be cheaper than console equivalent. But Microsoft makes us pay same price as console version. (Otherwise console people would just buy cheaper PC version, because they'd get xbox version too). They could avoid this by allowing to buy PC version without Xbox being included.

 

[jamsy]

Not wholly unexpected tbh.

I'm glad I only paid $3 for a key from some guy on reddit. I asked him for a refund, which I doubt I'll get but yeah, thankfully, it's only $3...

 

[tuna_love]

But most were pre loaded already using their service not Amazons.
I agree that Amazon are the ones at fault and buyers should be compensated, but on the other hand a little act of kindness on MS part is not too much to ask. This is not like 1000's of copies we are talking about.



Agreed!

how many copies was it?

 

[lightskintwin]

Microsoft and Amazon should take care of this between themselves, and the people should get to keep their games. I don't know what would have hurt more, the profit loss from all these bad keys being out, or the reputational damage of showing everyone how we should never ever spend any money in the Windows store ever because it's run by incompetent people.

Or it could teach people the risk of buying something secondhand through non official sources.

 

[jadedm17]

Microsoft and Amazon should take care of this between themselves, and the people should get to keep their games. I don't know what would have hurt more, the profit loss from all these bad keys being out, or the reputational damage of showing everyone how we should never ever spend any money in the Windows store ever because it's run by incompetent people.

Money wasnt spent in the Windows store, to them its not even money lost because it wasnt from people who used the store anyways.

I stand by my statement : Anyone who purchased legit can get refunds through Paypal, their credit card etc, and anyone who didnt needs to learn why theres protections in place.

Theres a reason i buy chargers from Bestbuy or another reputable source and not a flea market : Buyer protection.

Microsoft did nothing wrong and owes nothing.
If you bought the right way youre protected.
If you bought the wrong way learn to not do that.

Or it could teach people the risk of buying something secondhand through non official sources.

High five my friend.

I love deal hunting too but youve gotta stay vigilant; If it seems too good then it is.

 

[spannicus]

Microsoft and Amazon should take care of this between themselves, and the people should get to keep their games. I don't know what would have hurt more, the profit loss from all these bad keys being out, or the reputational damage of showing everyone how we should never ever spend any money in the Windows store ever because it's run by incompetent people.

? Dude if you bought it from Windows store. The game would still be ok to go like mine.

But most were pre loaded already using their service not Amazons.
I agree that Amazon are the ones at fault and buyers should be compensated, but on the other hand a little act of kindness on MS part is not too much to ask. This is not like 1000's of copies we are talking about.



Agreed!

?

Why should they show anyone kindness? You seem to have a hard on for Microsoft. Tell em why you mad son

 

[etta]

But most were pre loaded already using their service not Amazons.
I agree that Amazon are the ones at fault and buyers should be compensated, but on the other hand a little act of kindness on MS part is not too much to ask. This is not like 1000's of copies we are talking about.

Gonna need receipts on how many people preloaded already and how many sold in total.

 

[Mononoaware]

It would get people into their ecosystem which is the exact thing they've been trying to do since Xbox One is struggling. This is why there is a PC version at all.

 

[Barrow Roll]

It should work, Microsoft keeps licenses and game files separate.

That's good. I'll probably just bite the bullet and buy it in a few days.

 

[ambar_hitman]

I blame Microsoft for this.

 

[Dosia]

I knew it would get revoked but it was still worth a shot. Bummer

 

[8-Bit Sunset]

? Dude if you bought it from Windows store. The game would still be ok to go like mine.


?

Why should they show anyone kindness? You seem to have a hard on for Microsoft. Tell em why you mad son

Trust me.
Of all people I have anything but a hard on for MS!

Why should they show anyone kindness?

Oh, I don't know... how about good faith and building a good relationship with customers? What they are doing will just leave a bitter aftertaste!

 

[lightskintwin]

It would get people into their ecosystem which is the exact thing they've been trying to do since Xbox One is struggling. This is why there is a PC version at all.

Then purchase it directly through official sources or continue to take risks and purchase them cheap secondhand through unofficial sources and then blame everybody but yourself when it doesn't go according to plan.

 

[Head.spawn]

Microsoft and Amazon should take care of this between themselves, and the people should get to keep their games. I don't know what would have hurt more, the profit loss from all these bad keys being out, or the reputational damage of showing everyone how we should never ever spend any money in the Windows store ever because it's run by incompetent people.

...but you didn't spend any money in the Windows Store.

 

[Dio Brando]

im seriously baffled that people are blaming MS for this, or even saying they couldn't have known it was stolen. Even if it was an Nvidia code, it's already grey market.
They were more than within their rights to revoke this. Just because Steam and Nvidia generally don't revoke, and those are generally not as bad as this was(people literally getting hundreds of keys for free), they are the exception, not the norm.
You took a risk buying it on ebay.

 

[xAlias]

I blame Microsoft for this.

How is it Microsoft's fault?

 

[spannicus]

Trust me.
Of all people I have anything but a hard on for MS!


Oh, I don't know... how about good faith and building a good relationship with customers? What they are doing will just leave a bitter aftertaste!

Lmao yeah ok buddy. Anyone who blames Microsoft for this needs to have a reality check. Sit down and think about life for a second. Lol you must be trolling and im falling for it lol

 

[Mononoaware]

Then purchase it directly through official sources or continue to take risks and purchase them cheap secondhand through unofficial sources and then blame everybody but yourself when they don't go according to plan.

lol, this is hilarious. I'm at fault for thinking I was buying a legit code which was being given away via a promotion that Microsoft themselves made the game a part of. It has been common place around here for people to sell codes for video card pack in games at a reduced cost, and spending $35 didn't seem like chump change.

You really need to get off your high horse.

 

[8-Bit Sunset]

Then purchase it directly through official sources or continue to take risks and purchase them cheap secondhand through unofficial sources and then blame everybody but yourself when it doesn't go according to plan.

It seemed legitimate though....didn't it?
Unwanted keys from graphics cards that no one wants.
There is not exactly a lot of love for the Win10 marketplace! Not surprising people wanted to offload them.

 

[8-Bit Sunset]

Lmao yeah ok buddy. Anyone who blames Microsoft for this needs to have a reality check. Sit down and think about life for a second. Lol you must be trolling and im falling for it lol

I just think they should do something.
They are the clear underdogs this gen, and doing something positive might gain them back a shred of respect!

How is it Microsoft's fault?

Yet they allowed the process to go through and people preload the game, potentially using up a lot of bandwith (I imagine not everyone is on fiber yet)
Kindness still exists in this industry....right?

 

[Coldsun]

How is it Microsoft's fault?

It isn't.

Similarly, people who keep blaming microsoft for hurting their customers being totally off base. If they paid some 3rd party greymarket key reseller money for a key they got for free from Amazon.. well they're not Amazon or MS's customer. They can blame theirr key reseller or they can blame themselves for knowingly not going through official channels.

 

[Katzenjammer]

Or it could teach people the risk of buying something secondhand through non official sources.

I don't know if the right time to teach your customers a lesson is when you're trying to make games on your platform a thing. If something like this happened in a retail store the outrage would have been enormous.

To be clear I did not buy this game and have not been scammed, but I was considering buying it in the future. It's going to take a long time for them to earn my trust now though..

 

[Rocketz]

lol, this is hilarious. I'm at fault for thinking I was buying a legit code which was being given away via a promotion that Microsoft themselves made the game a part of. It has been common place around here for people to sell codes for video card pack in games at a reduced cost, and spending $35 didn't seem like chump change.

You really need to get off your high horse.

Did those people get those codes from a exploit or did they actually buy the card then sell them?

 

[krang]

Xbone users are the ones I actually feel sorry for.
Microsoft are being assholes about this.
Especially those who are on a data cap and already preloaded.
60 or so gigs, right?
Shitty situation for sure though and no mistake! I hope Xbone users can at least get something out of this even if it is only a $10 voucher or something, but hey.... this is MS we are talking about!
Wonder if Major Nelson has anything to say about this shambles.

If you buy it properly you don't need to download it again.

 

[Coldsun]

I don't know if the right time to teach your customers a lesson is when you're trying to make games on your platform a thing. If something like this happened in a retail store the outrage would have been enormous.

Uhhh, these people were not customers in this transaction.

 

[Head.spawn]

I don't know if the right time to teach your customers a lesson is when you're trying to make games on your platform a thing. If something like this happened in a retail store the outrage would have been enormous.

To be clear I did not buy this game and have not been scammed, but I was considering buying it in the future. It's going to take a long time for them to earn my trust now though..

You certainly wouldn't get to keep stolen goods.

I'm not sure what reality you're living in here. Police would confiscate it and eventually return it to the store. You would be left with your hands out, looking really confused I'm guessing.

 

[T.O.P]

I should know better than to think Microsoft gives a fuck about customers. I bought a scammed key without knowing what it was at the time.

I might just return this Bone S that I got from the Target deal. Fuck you, MS.

Oh you

 

[Mononoaware]

Did those people get those codes from a exploit or did they actually buy the card then sell them?

For me personally, I was under the impression that they had just bought the card. He never said so, but word of amazon's glitch hadn't spread yet, and it's pretty common for people around here to be buying video cards, so it didn't surprise me that people had codes they might have not wanted.

This is on amazon, and it should have been worked out between them and Microsoft, but instead, I'm caught in the middle because of their fucking up.

 

[spannicus]

lol, this is hilarious. I'm at fault for thinking I was buying a legit code which was being given away via a promotion that Microsoft themselves made the game a part of. It has been common place around here for people to sell codes for video card pack in games at a reduced cost, and spending $35 didn't seem like chump change.

You really need to get off your high horse.

If the person bought the card them you'll get to keep the code. All they have to do is send you the info. When it gets out of hand like this. You cant blame them for trying to figure out who actually bought the graphics cards and who repeatedly bought and cancelled just for codes. Ask ur seller to send you his info for the card purchase if he didnt purchase the card then you're fucked. Plain and simple. No ones fault but yours. Its the price we pay for being cheap.

 

[8-Bit Sunset]

If you buy it properly you don't need to download it again.

But how are people supposed to know that they were buying non legit keys?
Sure savvy users will be aware, but I'm sure that the majority (average joe) had no clue and presumed they were unwanted 1080 promotion keys. Noting wrong with that, so why should they be punished?

 

[Katzenjammer]

You certainly wouldn't get to keep stolen goods.

I'm not sure what reality you're living in here.

How is it stolen if amazon was giving it away for free? If you go to a retail store and the clerk is handing out something for free and you decide to sell it on, does that make it stolen goods?

 

[JohnnyFootball]

But how are people supposed to know that they were buying non legit keys?
Sure savvy users will be aware, but I'm sure that the majority (average joe) had no clue and presumed they were unwanted 1080 promotion keys. Noting wrong with that, so why should they be punished?

Because...they purchased something that could be argued was stolen.

 

[Head.spawn]

How is it stolen if amazon was giving it away for free? If you go to a retail store and the clerk is handing out something for free and you decide to sell it on, does that make it stolen goods?

They aren't handing them out for free. They are meant to go hand-in-hand with the purchase of GPU's.

Are you actually following this thread?

People bought GPU's with fake creditcards to obtain the codes, then turned around and then cancelled their orders. No valid transaction has been made.

 

[GHG]

Because...they purchased something that could be argued was stolen.

People weren't to know this.

 

[Coldsun]

How is it stolen if amazon was giving it away for free? If you go to a retail store and the clerk is handing out something for free and you decide to sell it on, does that make it stolen goods?

Amazon was not giving it away for free. They were giving it away with the condition that you had bought a graphics card from them.

Are you intentionally being obtuse in this matter? For the sake of simplicity, i'll fix your retail store example. If you go into a retail store and the clerk is handing out freebies as a bonus for a purchase and you get this freebue after picking up the item, do you really expect to keep the freebie if you set the initial item back down?

Sure, Amazon should of made sure the transaction went through, but this was clearly intentional theft by the people who exploited Amazon and the keybuyers. That's right. the Key Sellers screwed 2 different parties.

 

[JohnnyFootball]

How is it stolen if amazon was giving it away for free? If you go to a retail store and the clerk is handing out something for free and you decide to sell it on, does that make it stolen goods?

They weren't giving it away for free.

You had to purchase a card before you got the code. It just so happens that the codes were sent out before the items shipped.

It's hilarious that this actually has to be explained to you.

 

[spannicus]

No its microsofts fault because the windows store is trash.

 

[Agent_ShortBus]

Guess I'm glad I missed the $20 priced keys. You guys should be mad at the people who got the keys in a shady way like the amazon glitch. Instead of Amazon, Nvidia, or MS.

 

[JohnnyFootball]

People weren't to know this.

So why is MS or Nvidia responsible for people's ignorance?

Not to mention the fact that it clearly states in the fine print that the codes are not to be resold.

 

[8-Bit Sunset]

Because...they purchased something that could be argued was stolen.

Where was the indication it was stolen though?
The cheap price?
It would just say "Unwanted GTX1080 promotion key for sale" or something similar.
How are you supposed to deduce it is dodgy from that?
Russian keys on Steam are always ridiculously cheap and yet they redeemed! There is never a mass recalling!

No its microsofts fault because the windows store is trash.

??
And you say I have a hard on for MS?
Read any of my previous post to see that I am one of the most outspoken about their digital filth stain of a store.
Maybe we are more alike in our hate for that abomination then you realize

 

[Grim Patron]

They weren't giving it away for free.

You had to purchase a card before you got the code. It just so happens that the codes were sent out before the items shipped.

It's hilarious that this actually has to be explained to you.

Exactly.

 

[tuna_love]

Where was the indication it was stolen though?
The cheap price?
It would just say "Unwanted GTX1080 promotion key for sale" or something similar.
How are you supposed to deduce it is dodgy from that?
Russian keys on Steam are always ridiculously cheap and yet they redeemed! There was no mass recalling!

it isn't really comparable since those keys have been bought

 

[Coldsun]

Where was the indication it was stolen though?
The cheap price?
It would just say "Unwanted GTX1080 promotion key for sale" or something similar.
How are you supposed to deduce it is dodgy from that?
Russian keys on Steam are always ridiculously cheap and yet they redeemed! There was no mass recalling!

Go with 3rd party sellers and you'll get great deals often. Once in a while you'll get screwed. Its part of the gamble of not going through official channels. Anyone expecting 100% positive experiences or receiving legitimate products when they're going to the grey/black market are simply being ignorant.

 

[lightskintwin]

lol, this is hilarious. I'm at fault for thinking I was buying a legit code which was being given away via a promotion that Microsoft themselves made the game a part of. It has been common place around here for people to sell codes for video card pack in games at a reduced cost, and spending $35 didn't seem like chump change.

You really need to get off your high horse.

There is no high horse, It's common sense. Just because it's been successful in the past doesn't mitigate the inherent risk that was always in it due to you not knowing for certain if the codes were completely valid. Officially those codes aren't meant for resale. If you were ever concerned about that, you could buy the game directly through official outlets. But you didn't and you chose not to, and continued this RISKY practice. This time it caught up with you, accept some responsibility because that was the RISK you took and have been taking.

It seemed legitimate though....didn't it?
Unwanted keys from graphics cards that no one wants.
There is not exactly a lot of love for the Win10 marketplace! Not surprising people wanted to offload them.

What you meant to say is it seemed low risk due to it being a common practice that has worked. The only way it would've seemed legitimate is if you legitimately bought it directly through official outlets.

 

[Head.spawn]

Where was the indication it was stolen though?
The cheap price?
It would just say "Unwanted GTX1080 promotion key for sale" or something similar.
How are you supposed to deduce it is dodgy from that?
Russian keys on Steam are always ridiculously cheap and yet they redeemed! There was no mass recalling!

Steam key's purchased with stolen credit cards can absolutely have the license nuked.

If you are talking about legitimate purchases being resold at a slight markup due to currency differences, that is completely different. Someone actually paid for it in that instance.

 

[JohnnyFootball]

Go with 3rd party sellers and you'll get great deals often. Once in a while you'll get screwed. Its part of the gamble of not going through official channels. Anyone expecting 100% positive experiences or receiving legitimate products when they're going to the grey/black market are simply being ignorant.

But...but..but...I demand compensation! MS owes me!

 

[tuna_love]

use a full stop instead of exclamations, I feel you keep yelling all this