Aquamarine
Member
"As a business, the minute we don't listen to our customers attentively, and adapt and react in an appropriate way, then we would be in a dangerous place," Lewis observed, when asked whether Microsoft could have stuck to its guns. "I love the fact that we are reactive and agile in that way. We remain true to our vision - digitally and physically - and we are genuinely in an enviable position versus anyone else in being able to deliver that. I wouldn't trade places with anybody.
"We listen to our customers attentively" and "We remain true to our vision" don't match reality.
Your "vision" was anti-consumer...then you abruptly change that vision when you got a vast amount of backlash. So not only were you not remaining true to your original vision, but you didn't listen to your customers AT ALL when initially designing the Xbox One. They wanted another Xbox 360...not a situation where you can't game offline.