A while back, I wrote an article called
How to Talk to Strangers, in which I discussed techniques of politely talking with strangers without looking like a creep. One thing I didn't touch on in that episode was the fact that it’s totally not okay to talk to people non-stop until smoke comes out of their ears. The person who does this is referred to as the “Over Talker.” The Over Talker loves (I mean, LOOOOOOVES!) to talk about anything, any time, anywhere, with anyone. Maybe they like to hear their own voice, or maybe they find you to be just super-duper interesting. As much as I wish latter was true, I'm sorry to burst your bubble – it’s more likely the former. So before you get stuck listening to the Over Talker ramble on and on, check out my top 3 Quick and Dirty Tips for escaping the Over Talker: The great Muhammad Ali once said, “Float like a butterfly, sting like a bee,” to describe his in-ring fighting style. He toyed around with opponents by floating like a butterfly around them, then
WHAMOhe’d sting them with a punch. I think about this saying when i get stuck listening to an Over Talker who will not leave me alone.This mentality is not rude, folks. You have to remember that the Over Talkers does not have your best interest in mind. In fact, the Over Talker is a pretty selfish species. The Over Talker does not care if you’re in a rush, busy, or even interested in what they have to say - their mission is to talk to you until their needs are met. And because of this, you have to stay on your toes and not allow yourself to get caught up in their web. In other words, float like a butterfly and fly, fly away.See also:
How to Escape from an Awkward Conversation As much as I love Ali’s saying, I’m not advising the “sting” part though. It’s the floating and moving that is key to avoiding an annoying Over Talker. - unless the Over Talker is your boss, and by walking away you will look insubordinate. However, your time is valuable, and boss or no boss, you have things to do too. This is when you float.Give the Over Talker (or anyone else) a window of your time – that’s simply being a good, conscientious person. But once you start to realize that you're stuck, start to float. If you’re at your desk, look through papers, hop online for email, or search (for anything) on your desk like you’re frustrated and busy. You can keep your answers limited to “Yes… Uh-huh… Sure…” but make yourself active. If they don’t take that hint, get up and start to walk around the office or cube to “look for something important.” This is how you float. It’s an act, yes, but it’s key to making the Over Talker realize – without having to say it to their face – that you have other things to do that don't involve listening to them. The movie
Moneyball tells the story of the underdog
Oakland Athletics baseball team and its general manager Billy Beane played by Brad Pitt. Not only is this movie a fantastic example of believing in yourself, it also has one of my all time favorite quotes about business deals. When Beane and his assistant GM are negotiating a trade with another team on the phone, Beane tells his assistant GM, "If you get the answer you're looking for, hang up.”The Over Talker will want to elaborate, ask more questions, or tell you about their highest score on Candy Crush. The assistant GM is shocked by this. He's concerned that he will look rude to the person on the other end. But Beane’s point is that once you get your answer, you need to act on your next steps immediately, and there is no time for small talk. After all, time is money, right? But to the Over Talker, time is well…
endless! For example, say you need to know the name of a contact that only the Over Talker possesses. Fearing a long, drawn-out conversation, you pick up the phone, dreading the result. But, like Beane said, once you get your answer, hang up. For example, “Hey Bob, real quick, who’s our marketing contact at XYZ Company?” And after Bob tells you it’s Mary Jones, you quickly say, "All right, thanks very much. Good-bye, Bob." See, the Over Talker (Bob) will want to elaborate, ask more questions, or tell you about their highest score on Candy Crush. Before they can dwell on unimportant details, tell the Over Talker that you appreciate their time and you’ll catch up soon, when you’re out of the weeds. Don’t even wait for them to say, “Wait, one more thing!” because A) It never is just one more thing and B) You have your answer and now it’s time to take care of business. Here you show appreciation for their help but also let the Over Talker know you have more things on your plate, other than how well they did in the softball game last week. As I said in Tip #2, after you get your answer, politely hang up. You are doing this,
mainly because you are too busy for small talk (or long talk, in the Over Talker’s case). When you’re in a rush, or have more things on your plate, timing is of the essence. Even though the Over Talker seems to have an open calendar when it comes to wasting time, there is the possibility that at some point, they will be busy too. With what, I have no idea. Probably having to make up for all the work they missed while blabbing! But when you actually need the help of the Over Talker, you need to choose your moment wisely. Knowing the Over Talker is going to corner you with nonsense, make sure choose to talk to the Over Talker when they have something coming up. When you need a quick answer from them, check their calendar and see when they have a
meeting. Ten or so minutes before, hop by their desk, or drop them a line and ask the question you need to. And when you say thank you, also show your appreciation by telling them, “I know you have a meeting in a couple of minutes, so thanks for your time. We’ll catch up later.” Then, as I said in Tip #1, float off into the sunset. Do you have a great story about an Over Talker? Post all the details in the comment section below. As always, if you have another manners question, I look forward to hearing from you at
manners@quickanddirtytips.com. Follow me on Twitter
@MannersQDT, and of course, check back next week for more Modern Manners Guy tips for a more polite life. I'm going to feel very bad if any of you actually read all the way through. Even I didn't read any of it, I just googled the topic and copied the first article I clicked. Sorry for wasting your time!