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PC-Gaf Help, Laptop not detecting headset

Skelter

Banned
I have a MSI GS43VR 7RE. I did a fresh install of Windows 10 on a new SSD. When I first installed Realtek audio driver, everything worked fine. Then nothing. Apparently Steam/Discord, and such can pick up my voice for voice chatting but I can't get Windows to detect my headset when I plug them into the jack. Any help? I've tried reinstalling Realtek. I've only had Windows installed on this SSD for less than a week now.
 

MultiCore

Member
You're mixing a lot of symptoms and potential problems.

1. Your laptop probably has a built-in mic.
If your headset is in fact not being recognized, this is probably what's being recognized by Steam/Discord.
2. If in fact "Windows can't detect your headset" then nothing can see it, so it can't be going to Steam/Discord, something else, (1) is at play there.
3. You didn't say what kind of headset.
If it's USB, things are different.
If it's a TRRS/smartphone style set of earbuds/headphones with an inline mic, things are different.

You're jumping to the assumption that this is some sort of driver problem, but without more specific information, we can't begin to figure out what's going on.

If it's a 3.5mm TRRS headset that you're plugging into the headphone/headset jack on your laptop that uses the onboard audio, try some other headphones. If that doesn't work either, and you otherwise have audio in Windows, your physical jack is probably busted.

If it's a USB headset, which it doesn't sound like, try a different port as suggested above. Otherwise, probably broken.
 
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alec33

Neophyte
Either try updating your audio driver (Device Manager -> Sound, video and game controllers and check those drivers for updates) or set headphone as default device (Control Panel -> Hardware & Sound -> Sound -> select Headphones and click the Set default button at the bottom). Also here are links to some other possible solutions which I found when working on one project official webpage:
https://www.drivereasy.com/knowledge/solved-headphone-not-working-in-windows-10/
https://www.windowscentral.com/setting-your-headset-windows-10
https://www.drivethelife.com/windows-10/fix-headphone-not-working-windows-10-update.html
 
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