Alright, since gaming sites seem to not give a crap about the recent, what seems to be increase of Xbox Live hacks, I thought we'd set up a more organized official topic and compare notes to see if we can get any closer to how/why this is happening.
If your Xbox Live account has been hacked, please post the following info:
-The date it occurred
-Your "damages" (points spent, games played you don't own, etc.)
-Your current situation with MS (if your account is suspended, under investigation, etc.)
-If you have an EA account of any kind, or have played any EA games in the past few months
-If your password, to your knowledge, was a unique one between your EA and MS account.
-How old your Gamertag/Live account is, and
-Your compensation, and whether it's been resolved or not.
-If your security question was changed, and if so, whether the new answer has Chinese characters.
-Did you have the 4-button security pass code enabled for your account? (thanks ukresistance!) (also can anyone confirm if this passcode is local console only or tied to the account?)
EDIT: the stats so far out of the 30 cases posted in this thread (as of post #95):
It seems a majority/almost all cases had EA accounts, however there's no indication of being "hacked" via having the same passwords between EA/MS accounts, since many had different passwords.
However this is the most interesting info I've seen so far:
If you have been hacked, can you please check with MS to see if your secret question has similarly been changed to a foreign language as well?
If your Xbox Live account has been hacked, please post the following info:
-The date it occurred
-Your "damages" (points spent, games played you don't own, etc.)
-Your current situation with MS (if your account is suspended, under investigation, etc.)
-If you have an EA account of any kind, or have played any EA games in the past few months
-If your password, to your knowledge, was a unique one between your EA and MS account.
-How old your Gamertag/Live account is, and
-Your compensation, and whether it's been resolved or not.
-If your security question was changed, and if so, whether the new answer has Chinese characters.
-Did you have the 4-button security pass code enabled for your account? (thanks ukresistance!) (also can anyone confirm if this passcode is local console only or tied to the account?)
EDIT: the stats so far out of the 30 cases posted in this thread (as of post #95):
It seems a majority/almost all cases had EA accounts, however there's no indication of being "hacked" via having the same passwords between EA/MS accounts, since many had different passwords.
However this is the most interesting info I've seen so far:
ObiDin said:*Edit: FYI, During the investigation I was told that my secret question for resetting my password was written in Chinese(which I don't speak or read/write) and allowed the person back into my account after I changed my password. I didn't even think to check that when changing my password.
If you have been hacked, can you please check with MS to see if your secret question has similarly been changed to a foreign language as well?