Kadin
Member
Please note: This only applies to ACX 3.0 SC+FTW cards.
Looks like they have the bios update available now along with a process to RMA the card (cross shipping) if you don't want to do the update and/or install the free (optional) thermal pads yourself.
http://www.evga.com/thermalmod/
edit: reddit thread to sift through if the info isn't here along with a video about this and installing the thermal pads (starts at the 4:45 mark).
edit2: If you choose to RMA your card, you need to log in to your EVGA account and start a support ticket to initiate the process. You'll need to pay for the card before they ship and they'll refund when they get back your existing card.
Updates:
Updated fan curve for reduced PWM temperature
FAQ
Q. Do I need to reapply this update every time I update a driver or reinstall the O.S.?
A. This update is attached to the card, no matter where it goes. If you update the driver, the EVGA BIOS update is still applied.
Q. How can I tell what version I firmware I currently have?
A. There are multiple ways to do this, one way is to right click on desktop and go to NVIDIA control panel. Click on Help, then System Information. Scroll to the bottom of the Details window and it will show your "Video BIOS version".
Q. I just bought my card, will it have this updated firmware?
A. Chances are yes, as new firmware is released, new products shipping from EVGA will also have this firmware version applied.
Looks like they have the bios update available now along with a process to RMA the card (cross shipping) if you don't want to do the update and/or install the free (optional) thermal pads yourself.
http://www.evga.com/thermalmod/
edit: reddit thread to sift through if the info isn't here along with a video about this and installing the thermal pads (starts at the 4:45 mark).
edit2: If you choose to RMA your card, you need to log in to your EVGA account and start a support ticket to initiate the process. You'll need to pay for the card before they ship and they'll refund when they get back your existing card.
Updates:
Updated fan curve for reduced PWM temperature
FAQ
Q. Do I need to reapply this update every time I update a driver or reinstall the O.S.?
A. This update is attached to the card, no matter where it goes. If you update the driver, the EVGA BIOS update is still applied.
Q. How can I tell what version I firmware I currently have?
A. There are multiple ways to do this, one way is to right click on desktop and go to NVIDIA control panel. Click on Help, then System Information. Scroll to the bottom of the Details window and it will show your "Video BIOS version".
Q. I just bought my card, will it have this updated firmware?
A. Chances are yes, as new firmware is released, new products shipping from EVGA will also have this firmware version applied.
EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
Recently, it was reported from several sources, that the EVGA GeForce GTX 1080 FTW PWM and memory temperature is running warmer than expected during Furmark (an extreme stress utility).
EVGA has investigated these reports and after extensive testing, below are our findings:
On ACX 3.0, EVGA focused on GPU temperature and the lowest acoustic levels possible. Running Furmark, the GPU is around 70C +/- and the fan speed is running approximately 30% duty cycle or lower.
However, during recent testing, the thermal temperature of the PWM and memory, in extreme circumstances, was marginally within spec and needed to be addressed.
Conclusion: EVGA offers full warranty support on its products, with cross-ship RMA*, and stands behind its products and commitment to our customers.
To resolve this, EVGA will be offering a VBIOS update, which adjusts the fan-speed curve to ensure sufficient cooling of all components across all operating temperatures. This VBIOS will be released in the next few days and users can download it and update their cards directly. This update resolves the potential thermal issues that have been reported, and ensures the card maintains safe operating temperatures.
For those users who want additional cooling beyond the VBIOS update, EVGA has optional thermal pads available. This update is not required, however; EVGA will make it available free of charge to any customer who is interested. To request the thermal pad kit, please visit www.evga.com/thermalmod.
Any customer who is not comfortable performing the recommended VBIOS update, may request a warranty cross-shipment* to exchange the product to EVGA for an updated replacement.
All graphics cards shipped from EVGA after 11/1/2016 will have the VBIOS update applied.