Before I begin, I should say that my local Gamestop stores usually have a fairly good staff of people who are at the least not jerks, and that I often actually defend Gamestop as a former employee and manager.
So, today, I decided I wanted to get Killzone, didn't have it preordered. I had some credit at Gamestop, and a coupon for $25 off, so I called around a bit to be sure the store would have it before going. Even though the Gamestop Website showed it in stock at many local stores, the first two I called said they don't have it in. In fact, one said they won't have it until launch. After I explained it isn't street dated any more, they looked it up, and said, oh... it's on the way, but not in stock.
The third store said, that it's not out yet, and that they don't have any. I, once again, explained that the Website shows it in stock, and about the street date. About two seconds later, the guy says, yes, we have It available. I ask if there are extra copies besides those pre-ordered. He pauses, then says why do you want to buy it, you can't even use it. He then asks if I have it pre-ordered. I reply no. He comes back saying he'll see if they have it for non-preordered copies. A moment later, he says he does, but repeats his earlier question asking why I'd buy something I can't use (in a, you're really dumb for buying this kind of tone). After I explain, I don't have it preordered, and would like to be sure that I can get a copy to prevent the off-chance that it sells out.... and... because I can. He says I can come and get it.
My feeling is.. Why do I need to go through all of that? Why do I need to justify how/why I spend my money to anyone I'm not tied to in some way? Why should I get patronized by the employee of the store which is supposed to be trying to sell me copies of something I want to buy? I've never had this kind of experience buying anything anywhere, let alone the specialty retailer of the very items that I'm trying to buy.
