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[BaloneyFraise]

Yea just got a refund too, unrequested.

 

[PurpleMoustache]

Aaaand there's the refund

 

[OmegaX]

I just got a refund to PayPal as well.

 

[metsallica]

Nothing here yet. Very early PayPal person...

 

[Megauap]

No refund here yet. Haven't requested it either.

 

[jholmes]

Oh man, this is such a total bummer.

 

[Nabs]

Damn. I wanted to get pumped.

 

[TheBrainninja]

Haven't received my (unrequested) refund yet, but very sad to hear it's imploding. I hope someone is able to resurrect the idea of porting old/lost games to modern distribution methods, because that's the real thing I fell in love with.

 

[Miker]

Wonder what will happen to Lit. I imagine Wayforward will self-publish, I guess? Also, how long until duckroll updates the thread title

 

[louiedog]

The Super Villains are still holding on to my money.

I wonder if the fairly low order numbers kept them from getting the necessary funding to really get going on this.

 

[StillEdge]

Haven't gotten and I did not request a refund. I picked this up right when it went up though and PayPal was used.

 

[Lafazar]

Weird, I had two Gamepump subscriptions, both over Paypal.

One has been refunded, the other has not. The one I did later (after the supposed release date) has been refunded.

Maybe they are just refunding orders that came in after the deadline?

 

[Ryo Hazuki]

I think I paid by card and not PayPal for whatever reason and I've not received anything yet.

 

[deejay]

Received a refund as well just now (didn't request it). What a joke.

 

[vulva]

Got a refund, what a wild ride this has been

 

[Parsnip]

Are they doing refunds in order of newest to oldest? I pumped all the way back in November, no refund here yet.

 

[Momentary]

Hmm. I haven't recieves one yet.

 

[kubev]

Received a refund as well just now (didn't request it). What a joke.

Same here. I was hoping to stick with it and see what happens. I wonder if this means the project is dead.

 

[Stop It]

Weird, I had two Gamepump subscriptions, both over Paypal.

One has been refunded, the other has not. The one I did later (after the supposed release date) has been refunded.

Maybe they are just refunding orders that came in after the deadline?

I ordered before the deadline and just got a refund e-mail. Shows on PayPal too. What's going on here?

 

[Labadal]

I'm still optimistic and here's why:
https://m.youtube.com/watch?v=s0x3wRF39O8

 

[Ryo Hazuki]

Well atleast they're staying true to their complete lack of communication even as refunds are being handed out.

 

[nyan]

I guess they expected thousands of supporters, not below 1k

 

[Lafazar]

I ordered before the deadline and just got a refund e-mail. Shows on PayPal too. What's going on here?

Are they doing refunds in order of newest to oldest? I pumped all the way back in November, no refund here yet.

From the information in this thread that sounds indeed the most likely: They are refunding in order from newest to oldest.

 

[Ryo Hazuki]

I'm still optimistic and here's why:
https://m.youtube.com/watch?v=s0x3wRF39O8

Now that you mention it my optimism has just been reignited too:
https://www.youtube.com/watch?v=RIFHOtrUX3M

 

[TyMiles2012]

I literally got on to find this thread because I got refunded unexpectedly. Guess I'm not the only one. lol I actually forgot GamePump existed, honestly.

EDIT: Speaking of which, anyone know what would have caused this? Did they just shut down or something?

 

[Ceallach]

I ordered in December and just got my refund, unrequested

 

[louiedog]

Now that you mention it my optimism has just been reignited too:
https://www.youtube.com/watch?v=RIFHOtrUX3M

I have a feeling it's all going to be fine.

https://www.youtube.com/watch?v=7I_FHQWRuj8

 

[dex3108]

Is there anything that Robert Bowling did that worked?

 

[J.W.Crazy]

I just got a refund without requesting it as well. I ordered the day before the original deadline. Pretty disappointed.

 

[bug_42]

Ditto. Got an unrequested refund, no word why.

 

[Tagyhag]

I'm really bummed, this could have been something great.

They should have done a better job advertising it.

 

[kulapik]

I'm really bummed, this could have been something great.

They should have done a better job advertising it.

It probably has nothing to do with the number of subscribers. What probably happened is that once those that they teamed up with saw that they had no publishing license and had to go through Greenlight, they said "fuck that" and backed out.

 

[Vamphuntr]

Got refunded too without requesting it. Paid with CC.

 

[Labadal]

Is there anything that Robert Bowling did that worked?

He's a dreamer, at least.
https://m.youtube.com/watch?v=lX0ws6y7p5g

 

[Ryo Hazuki]

Update: https://www.gamepump.com/announcements

SUBSCRIPTION CLOSED WITH FOCUS ON PUBLISHING

We have been working on GamePump for nearly a year and during that time we have been negotiating with nearly every major publisher in the world on rereleasing their back catalogs which currently do not appear on modern OS or PC marketplaces.

Over the course of these negotiations, some big games fell out, and several catalog's our lawyers were working on getting out of the graveyard of bankruptcy did not work out in our legal favor (meaning we weren't granted rights to commercially rerelease them).

By the end, we had a few great games we could republish to Steam, but when I evaluated the final slate of games that our subscribers would be getting, I felt we were not living up to the standard I had for the service.

Every game I produce, every service I launch, is because I am passionate about it.

If at any point, I feel that a project isn't going to blow you away, I'd rather face the disappointment and refund your money, than take your money and have you feel under served.

It is with that philosophy in mind that I have instructed our team to refund every subscriber their money and cancel the GamePump subscription.

Those who subscribed prior to cancellation will still receive the two promised games for Jan / Feb once they're on Steam (in the next 2 weeks, I'm told), as our FREE gift and our thank you for supporting this risky and experimental attempt at archiving our favorite and forgotten games of the past.

"What will happen to the great games you did find or develop?"

We will continue our focus on publishing the great games we did secure and the ones we had originally developed for the service, however since there isn't enough of those to justify a 12 month subscription, we will simply be publishing them to Steam, GOG, Humble, and other PC marketplaces as standard releases.

I genuinely want to thank you for your support and I'm sorry we weren't able to deliver on the promise.

It was important to us that we achieved this without using any subscriber money, so that we could ensure that you all received your full payment back if satisfaction was not guaranteed.

Many of you have already received your refund confirmations and if you have not, do not worry, our team is working overtime to ensure every customer is refunded their full amount in the next 48 hours. It takes 1-4 days depending on banking/payment method used to make your payment.

As always, if you have any questions or concerns, please do not hesitate to contact us.

Sincerely,

Robert Bowling

Founder, GamePump

 

[louiedog]

Announcement made

We still get 2 free games

Those who subscribed prior to cancellation will still receive the two promised games for Jan / Feb once they're on Steam (in the next 2 weeks, I'm told), as our FREE gift and our thank you for supporting this risky and experimental attempt at archiving our favorite and forgotten games of the past.

 

[metsallica]

Huh. Interesting. Sad, but not entirely unexpected. Still no refund here; I subscribed on November 15th.

 

[Labadal]

Trying to sell the games with a higher profit.

 

[kulapik]

"These games are niche as fuck and no one was going to subscribe to our subscription with them so we might as well get as much money as we can"

 

[Zeyphersan]

Early PayPal subscriber here, wonder when my refund is coming through

 

[MulderYuffie]

Got refunded at least we get those two free games still I give them that I was pretty excited to see how this would turn out but at least they are trying to make this right even if it did fall through.

 

[Father_Brain]

well, definitely an early candidate for Top 10 Gaming Failures of 2017 lists, if perhaps not the #1 spot

 

[Wok]

SAD!

 

[Ryo Hazuki]

 

[Baron von Loathsome]

That's pretty fair. The low subscription numbers couldn't have helped.

 

[BlazeHedgehog]

Early PayPal subscriber here, wonder when my refund is coming through

Same, I think it said my customer number was like, #120? Somewhere in that range?

 

[Type40]

This is what they get for trying to do a Lootcrate style setup with digital games. A promise of mystery games will only attract the most gullible of people.

 

[Ryo Hazuki]

This is what they get for trying to do a Lootcrate style setup with digital games. A promise of mystery games will only attract the most gullible of people.

Lol are you calling everyone who subscribed gullible?

 

[chrominance]

I think besides the periods of radio silence, Gamepump handled this decently. Too bad for them their initial plan didn't work out.

 

[Parsnip]

This is what they get for trying to do a Lootcrate style setup with digital games. A promise of mystery games will only attract the most gullible of people.

The cheap price and the promise of games that have never been on PC before is what was attractive about it, not the mystery.